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Patient Services Associate Jobs in Nebraska (NOW HIRING)

Nebraska Medicine

Patient Access Sr Associate

Omaha, NE · On-site

My Job in a Minute: Sr. Patient Access Associate Join Nebraska Medicine's Access Services team in a front-line, patient-facing role. As a Sr. Patient Access Associate, you will help patients navigate ...

Nebraska Medicine

Patient Access Sr Associate

Omaha, NE · On-site

My Job in a Minute: Sr. Patient Access Associate Join Nebraska Medicine's Access Services team in a front-line, patient-facing role. As a Sr. Patient Access Associate, you will help patients navigate ...

Sentara

Patient Care Specialist

Falls City, NE · On-site

$16.25 - $20.75/hr

Associate Level degree or higher in lieu of the required experience will be considered. Experience ... Patient Care Representative, Customer Service, Talroo-Allied Health, Medical Office Benefits:

Sentara

Patient Care Specialist

Falls City, NE

$10K/mo

Associate Level degree or higher in lieu of the required experience will be considered. Experience ... Patient Care Representative, Customer Service, Talroo-Allied Health, Medical Office Benefits:

Sentara

Patient Care Specialist

Falls City, NE · On-site

$16.25 - $20.75/hr

Associate Level degree or higher in lieu of the required experience will be considered. Experience ... Patient Care Representative, Customer Service, Talroo-Allied Health, Medical Office Benefits:

Sentara

Patient Care Specialist

Falls City, NE

$10K/mo

Associate Level degree or higher in lieu of the required experience will be considered. Experience ... Patient Care Representative, Customer Service, Talroo-Allied Health, Medical Office Benefits:

Keplr Vision

Patient Care Coordinator

North Platte, NE · On-site

$17 - $20/hr

Patient Care Coordinator I - Complete Eye Care Associates in North Platte, NE General & Responsibilities This is a customer-facing position that provides the highest-quality client service and ...

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Patient Services Associate information

See Nebraska salary details

$12

$18

$23

How much do patient services associate jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for patient services associate in Nebraska is $18.07, according to ZipRecruiter salary data. Most workers in this role earn between $15.58 and $19.71 per hour, depending on experience, location, and employer.

What is a patient services associate?

A Patient Services Associate is a healthcare professional responsible for assisting patients with administrative tasks in medical facilities such as hospitals or clinics. Their duties typically include scheduling appointments, verifying insurance information, answering patient inquiries, and managing patient records. They serve as the primary point of contact for patients, ensuring a smooth and positive experience throughout their visit. Strong communication and organizational skills are essential for this role. Patient Services Associates play a crucial part in supporting both patients and medical staff.

What are the key skills and qualifications needed to thrive as a patient services associate?

To thrive as a Patient Services Associate, you need strong organizational, customer service, and administrative skills, typically supported by a high school diploma or equivalent. Familiarity with electronic health records (EHR) systems, scheduling software, and office equipment is commonly required. Outstanding interpersonal communication, problem-solving abilities, and a calm demeanor under pressure are valuable soft skills. These qualities are essential for providing a positive patient experience and ensuring smooth clinic or hospital operations.

What are some common challenges faced by patient services associates, and how can they be effectively managed?

Patient Services Associates often juggle multiple responsibilities such as managing patient check-ins, scheduling appointments, and handling sensitive information, which can lead to a fast-paced and sometimes stressful work environment. Common challenges include dealing with high patient volumes, addressing urgent requests, and ensuring accuracy in patient data entry. Effective communication, strong organizational skills, and the ability to remain calm under pressure are crucial for managing these challenges. Many healthcare organizations provide training and support systems to help Patient Services Associates develop these skills and succeed in their roles.

What is the difference between Patient Services Associate vs Medical Receptionist?

AspectPatient Services AssociateMedical Receptionist
CredentialsHigh school diploma; some roles may require certification in healthcare customer serviceHigh school diploma; often no formal certification required
Work EnvironmentClinics, hospitals, healthcare officesMedical offices, clinics, outpatient facilities
Job ResponsibilitiesPatient check-in, scheduling, insurance verification, patient communicationGreeting patients, scheduling appointments, answering phones, data entry

The Patient Services Associate and Medical Receptionist roles share similar environments and responsibilities, such as patient interaction and appointment scheduling. However, Patient Services Associates often have additional duties like insurance verification and patient communication, making their role slightly broader in healthcare settings.

What are the most commonly searched types of Patient Services jobs in Nebraska?

The most popular types of Patient Services jobs in Nebraska are:

What cities in Nebraska are hiring for Patient Services Associate jobs?

Cities in Nebraska with the most Patient Services Associate job openings:

Patient Services Associate jobs near you
Infographic showing various Patient Services Associate job openings in Nebraska as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 17% Part Time, 1% Temporary, and 4% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $37,592 per year, or $18.1 per hour.

Patient Access Sr Associate

Nebraska Medicine

Omaha, NE • On-site

Full-time

Posted 8 days ago

Nebraska Medicine rating

7.5

Company rating: 7.5 out of 10

Based on 155 frontline employees who took The Breakroom Quiz

232nd of 898 rated healthcare providers

Job description

Serious Medicine is what we do. Being extraordinary is who we are. Every colleague plays a key role in upholding this promise to our patients and their families.
Shift:
Second Shift (United States of America)
Sr. Patient Access Associate - Second Shift
  • Part-time, 32 hours per week
  • Second shift, Friday, Saturday, Sunday and Monday 2pm to 10:30pm
  • Full-time training required for the first three weeks: Monday-Friday, 7:00 a.m.-3:30 p.m.
  • Training must be completed before transitioning to the regular schedule

See the role in action: My Job in a Minute: Sr. Patient Access Associate
Join Nebraska Medicine's Access Services team in a front-line, patient-facing role. As a Sr. Patient Access Associate, you will help patients navigate their care while often serving as their first impression of Nebraska Medicine.
Position Highlights
  • Greet and assist patients, families, and visitors
  • Complete patient registration and verify demographic and insurance information
  • Interact with patients face-to-face and at the bedside
  • Collect payments and complete required forms
  • Work in a fast-paced, high-volume environment
  • Cross-train and float to other registration areas as needed

Location: Nebraska Medical Center | Nebraska Medicine, Omaha, NE
Before You Apply
Please review the schedule and training requirements carefully and submit a resume that includes your complete work history, including all customer service experience.
Why Work at Nebraska Medicine?
  • Together. Extraordinary. Join a collaborative team committed to an exceptional patient experience.
  • Leading Health Network: Work with the region's leading academic health network in partnership with UNMC.
  • Dignity and Respect: Join an organization that values different backgrounds and experiences.
  • Educational Support: Receive up to $5,000 per year in tuition assistance, a 35% discount at Clarkson College, and additional career-development opportunities.

Be part of something extraordinary at Nebraska Medicine!
Ensure patients and customers are greeted in a professional, timely and efficient manner and accounts are created accurately and efficiently in order to optimize cash flow for organization while exceeding customer expectations and complying with all state and federal regulations and laws throughout the processes of scheduling confirmation, pre-registration/pre admission, registration/admission, insurance verification, receipting of payments, and patient way finding/escorting. Coverage for position is required 24 hours a day 7 days a week with needs in various areas of the organization, including the emergency department. Face to face and bedside patient contact required.
Required Qualifications:
  • Minimum of two years customer service experience required.
  • High school education or equivalent required.
  • Ability to work in a proactive self-directed manner required.
  • Multi-tasking and problem solving abilities required.
  • Strong written and verbal communication skills required.
  • Strong communication and organizational skills with aptitude for detail-oriented work required.
  • Demonstrates the ability to form and maintain working relationships within the organization to foster a team environment required.
  • Ability to type 35 wpm with 95% accuracy rating required.
  • Basic Life Support (BLS) certification within six months of hire or transfer date required (cost will be funded by department), must be from an American Heart Association (AHA) endorsed program (effective for new hires starting January 1, 2023, or later).

Preferred Qualifications:
  • Experience in healthcare, collections, registration, or revenue cycle preferred.
  • Associate's degree in business, healthcare or related field preferred.
  • Experience in healthcare revenue cycle functions including insurance or registration preferred.
  • Experience with Microsoft Office products, specifically Word and Excel preferred.
  • Depending on the position available, fluency in Spanish preferred.

Nebraska Medicine is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, marital status, sex, age, national origin, disability, genetic information, sexual orientation, gender identity and protected veterans' status.

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