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Patient Services Associate Jobs in Nebraska (NOW HIRING)

Bryan Health

Patient Financial Counselor

Lincoln, NE · On-site

$17.75 - $23.25/hr

Mentors and provides support to the Patient Financial Associates. * Assists with cashiering functions by receipting money received for patient payments on hospital, non-patient services and general ...

Bryan Health

Patient Financial Counselor

Lincoln, NE · On-site

$17.75 - $23.25/hr

Mentors and provides support to the Patient Financial Associates. * Assists with cashiering functions by receipting money received for patient payments on hospital, non-patient services and general ...

Bryan Health

Patient Financial Counselor

Lincoln, NE

$17.75 - $23.25/hr

Mentors and provides support to the Patient Financial Associates. * Assists with cashiering functions by receipting money received for patient payments on hospital, non-patient services and general ...

Bryan Health

Customer Service Associate

Lincoln, NE · On-site

$13.75 - $19/hr

Represents Patient Financial Services (PFS) by answering the phone and by responding to written and face-to-face inquiries related to billing. Assists patients and their families, attorneys ...

Bryan Health

Customer Service Associate

Lincoln, NE · On-site

$13.75 - $19/hr

Represents Patient Financial Services (PFS) by answering the phone and by responding to written and face-to-face inquiries related to billing. Assists patients and their families, attorneys ...

Bryan Health

Customer Service Associate

Lincoln, NE

$13.75 - $19/hr

Represents Patient Financial Services (PFS) by answering the phone and by responding to written and face-to-face inquiries related to billing. Assists patients and their families, attorneys ...

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Showing results 21-40

All JobsPatient Services Associate JobsPatient Services Associate Jobs in Nebraska

Patient Services Associate information

See Nebraska salary details

$12

$18

$23

How much do patient services associate jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for patient services associate in Nebraska is $18.07, according to ZipRecruiter salary data. Most workers in this role earn between $15.58 and $19.71 per hour, depending on experience, location, and employer.

What is a patient services associate?

A Patient Services Associate is a healthcare professional responsible for assisting patients with administrative tasks in medical facilities such as hospitals or clinics. Their duties typically include scheduling appointments, verifying insurance information, answering patient inquiries, and managing patient records. They serve as the primary point of contact for patients, ensuring a smooth and positive experience throughout their visit. Strong communication and organizational skills are essential for this role. Patient Services Associates play a crucial part in supporting both patients and medical staff.

What are the key skills and qualifications needed to thrive as a patient services associate?

To thrive as a Patient Services Associate, you need strong organizational, customer service, and administrative skills, typically supported by a high school diploma or equivalent. Familiarity with electronic health records (EHR) systems, scheduling software, and office equipment is commonly required. Outstanding interpersonal communication, problem-solving abilities, and a calm demeanor under pressure are valuable soft skills. These qualities are essential for providing a positive patient experience and ensuring smooth clinic or hospital operations.

What are some common challenges faced by patient services associates, and how can they be effectively managed?

Patient Services Associates often juggle multiple responsibilities such as managing patient check-ins, scheduling appointments, and handling sensitive information, which can lead to a fast-paced and sometimes stressful work environment. Common challenges include dealing with high patient volumes, addressing urgent requests, and ensuring accuracy in patient data entry. Effective communication, strong organizational skills, and the ability to remain calm under pressure are crucial for managing these challenges. Many healthcare organizations provide training and support systems to help Patient Services Associates develop these skills and succeed in their roles.

What is the difference between Patient Services Associate vs Medical Receptionist?

AspectPatient Services AssociateMedical Receptionist
CredentialsHigh school diploma; some roles may require certification in healthcare customer serviceHigh school diploma; often no formal certification required
Work EnvironmentClinics, hospitals, healthcare officesMedical offices, clinics, outpatient facilities
Job ResponsibilitiesPatient check-in, scheduling, insurance verification, patient communicationGreeting patients, scheduling appointments, answering phones, data entry

The Patient Services Associate and Medical Receptionist roles share similar environments and responsibilities, such as patient interaction and appointment scheduling. However, Patient Services Associates often have additional duties like insurance verification and patient communication, making their role slightly broader in healthcare settings.

What are the most commonly searched types of Patient Services jobs in Nebraska?

The most popular types of Patient Services jobs in Nebraska are:

What cities in Nebraska are hiring for Patient Services Associate jobs?

Cities in Nebraska with the most Patient Services Associate job openings:

Patient Services Associate jobs near you
Infographic showing various Patient Services Associate job openings in Nebraska as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 17% Part Time, 1% Temporary, and 4% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $37,592 per year, or $18.1 per hour.

Guest Services Associate / Patient Experience - Casual/PRN

Children's Hospital & Medical Center

Omaha, NE • On-site

$13.25 - $16.25/hr

Part-time

Posted 23 days ago

Job description


Schedule: Casual/PRN
At Children's, the region's only full-service pediatric healthcare center, our people make us the very best for kids. Come cultivate your passion, purpose and professional development in an environment of excellence and inclusion, where team members are supported and deeply valued. Opportunities for career growth abound as we grow our services and spaces, including the cutting-edge Hubbard Center for Children. Join our highly engaged, caring team-and join us in providing brighter, healthier tomorrows for the children we serve.
Children's is committed to diversity and inclusion. We are an equal opportunity employer including veterans and people with disabilities.
A Brief Overview
Promote a welcoming and reassuring environment for all Children's visitors by exhibiting exemplary customer service skills. Support the needs of patients, families, and other visitors by proactively offering support, connecting them with guest offerings, and answering questions. When needed, take responsibility for engaging other personnel who can help.
Essential Functions
  • Welcome and support visitors
    • Warmly greets all visitors, including patients, families, vendors and staff.
    • Greets accreditation surveyors and notifies administration in a timely manner for regulatory compliance.
    • Verifies and manages parent and visitor access, ensuring badge compliance with set restrictions or exceptions.
    • Assists visitors in getting where they need to go. Confirm appointment times and locations as needed. Escort visitors, or have a volunteer escort them, whenever possible, in lieu of giving directions. Connect families with resources; financial advocates, spiritual care, rainbow suites/house rooms or amenities, social work.
    • Proactively provides guidance on facility policies and procedures in a helpful manner when appropriate - such as offering a mask, mentioning visiting hours, or asking a vendor to register.
    • Informs visitors of guest services that could enhance their experiences. This could include where to get food, how to navigate the facility, gift shop, programming services, laundry and more.
    • Maintains awareness of organizational changes and daily events, including patients and families expected in your area.
    • Collaborates with Nursing, Security and Social Work on visitor management compliance.
  • Oversees guest areas
    • Tidies up the areas by picking up trash, wiping down seating areas, and putting furniture back in order. Maintain guest offerings, such as television programming, mask stations, or coffee stations. Notifing other departments, such as Environmental Services, Food Services, or Facilities, as needed.
    • Manages surgical and ED waiting areas, coordinating updates and escorting families to provider consult areas.
    • Is responsible for visitors in the area, offer assistance, and ensure that any staff for whom they are waiting are aware; notifies clinical staff or security if medical or safety assistance is needed.
    • Offers support to visitors who are there for an extended period using distraction and comfort items. As needed, support efforts to keep waiting visitors informed by pro-actively seeking updates from the staff and offering those to families on a periodic basis.
  • Assists phone callers with inquiries, locations and directions
  • Accepts, verifies, records, and handles materials delivered to the desk to support desired outcome.
  • Stocks area supplies, including office materials, distraction toys, first aid supplies, linens, etc.
  • Regular attendance at work is an essential function of the job.
  • Performs physical requirements as described in the Physical Requirements section

Education Qualifications
  • High School Diploma Or GED Required and
  • Associate's Degree From an accredited college or university in public relations, human services, communications, education or related field Preferred

Skills and Abilities
  • Must be able to work well with others and promote the hospital as a whole. Knowledge of basic computer commands and ability to learn job-specific programs.
  • Maintains confidentiality of proprietary information relating to all aspects of position including, but not limited to, information about, patients, the hospital, Foundation, and donors.
  • Ability to communicate clearly and effectively to a varied audience both verbally and in writing. Ability to handle multiple tasks at one time

Licenses and Certifications
  • Health Services\BCLS - Basic Life Support Preferred

Children's is the very best for kids and the very best for your career! At Children's, we put YOU first so together, we can improve the life of every child!

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