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Patient Services Associate Director Jobs (NOW HIRING)

Axelon

Patient Services Associate

Durham, NC · On-site

$15.50 - $19.50/hr

Patient Registration Specialist Location: 234 Crooked Creek Parkway, Suite 500, Durham, N.C. 27713 Work Mode: Local Schedule: FT; 7:30 - 4:00 PM Monday - Friday Duration: 13W Responsibilities:

Planned Parenthood Action Fund, Inc.

$19 - $23/hr

Under the direct supervision of the Patient Services Manager and general supervision of the Patient Services Senior Manager, the Patient Services Associate I will provide the highest level of ...

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As of Sep 13, 2026, the average hourly pay for patient services associate director in the United States is $23.41, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $28.37 per hour, depending on experience, location, and employer.

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Infographic showing various Patient Services Associate Director job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 17% Part Time, 1% Temporary, and 4% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $48,702 per year, or $23.4 per hour.

Patient Services Associate

Durham, NC • On-site

Axelon
Recruiting and Staffing Services • 501 - 1,000 employees
Learn more about Axelonexternal

$15.50 - $19.50/hr

Other

Re-posted 14 days ago

Job description

Patient Registration Specialist

Location: 234 Crooked Creek Parkway, Suite 500, Durham, N.C. 27713

Work Mode: Local

Schedule: FT; 7:30 - 4:00 PM Monday - Friday

Duration: 13W

Responsibilities:
  • Responsible for patient registration, scheduling follow-up visits, referrals, and collecting payments.
  • Ensure accurate patient identification and verification of information.
  • Capture and update demographic and insurance information.
  • Resolve eligibility edits and document appropriately in medical records.
  • Educate patients on financial, compliance, and authorization forms.
  • Collect and post patient financial liabilities.
  • Explain billing and insurance implications to patients.
  • Encourage MyChart enrollment and manage proxy processes.
  • Communicate wait times and coordinate patient flow.
  • Balance daily collections and maintain compliance with PCI standards.
  • Schedule and coordinate appointments following financial pathway guidelines.
  • Manage work queues to optimize clinic patient flow.
  • Engage in clinic process improvement initiatives.
  • Maintain a positive patient experience and adhere to company values.
  • Handle incoming calls and maintain office equipment.
  • Attend staff meetings and participate in required training.
  • Ensure a safe environment and report safety concerns.
Requirements:
  • High School Diploma
  • Minimum 2 years of experience
  • Strong verbal and written communication skills
  • Basic PC skills
  • Minimum six months data entry experience
  • Knowledge of medical terminology
  • Understanding of telephone etiquette
  • Ability to organize and prioritize tasks
  • Ability to interact tactfully and courteously with the public
  • Ability to apply departmental policies and procedures
  • Ability to establish and maintain effective relationships with personnel
Preferred Skills:
  • Ability to provide oral and written instructions
  • Experience in patient financial counseling
  • Familiarity with HIPAA guidelines
  • Experience with electronic health records systems
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About Axelon

Sourced by ZipRecruiter

Axelon is a leading staffing and recruiting firm headquartered in New York, NY, US. Rooted within the staffing solutions industry, it was established with a mission to connect and leverage talent worldwide. Its official website is axelon.com. Axelon provides a range of services from staffing solutions to consulting services. With decades of service delivery experience under their belt, they possess an unrivaled ability to deliver global talent across all industries and professions, including information technology, administrative, engineering, professional, and scientific sectors. Axelon places strong emphasis on collaborative values, tirelessly working to build strong relationships with clients, candidates, employees, and vendors alike.

Industry

Recruiting and staffing services

Company size

501 - 1,000 Employees

Headquarters location

New York, NY, US

Year founded

1977

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