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Patient Services Advocate Jobs (NOW HIRING)

FastMed

Patient Services Advocate

Roxboro, NC · On-site

$15.50 - $20.25/hr

We are hiring a Patient Services Advocate to help us in creating the ultimate patient experience upon entrance to a FastMed clinic, providing exemplary customer service from check-in to check-out.

FastMed

Patient Services Advocate

Hendersonville, NC · On-site

$16 - $20.75/hr

We are hiring a Patient Services Advocate to help us in creating the ultimate patient experience upon entrance to a FastMed clinic, providing exemplary customer service from check-in to check-out.

ATSU PUBLIC

MOSDOH - Patient Services Advocate

Saint Louis, MO · On-site

$17.25 - $22.25/hr

The Patient Services Advocate is responsible for completing the patient registration process for dental services by collecting demographic information, determining appropriate fees and collection of ...

FastMed

Patient Services Advocate

Morehead City, NC · On-site

$16.25 - $21/hr

We are hiring a Patient Services Advocate to help us in creating the ultimate patient experience upon entrance to a FastMed clinic, providing exemplary customer service from check-in to check-out.

FastMed

Patient Services Advocate

Rockingham, NC · On-site

$15 - $19.25/hr

We are hiring a Patient Services Advocate to help us in creating the ultimate patient experience upon entrance to a FastMed clinic, providing exemplary customer service from check-in to check-out.

AltaMed

Patient Services Advocate II

Pico Rivera, CA · On-site

$25 - $29.38/hr

Job Overview The Patient Services Advocate is an AltaMed ambassador by welcoming and attending to the needs of all patients and creating a positive front office patient experience by managing ...

AltaMed

Patient Services Advocate II

Pasadena, CA · On-site

$25 - $29.38/hr

Job Overview The Patient Services Advocate is an AltaMed ambassador by welcoming and attending to the needs of all patients and creating a positive front office patient experience by managing ...

New

AltaMed

Patient Services Advocate II

West Covina, CA · On-site

$25 - $29.38/hr

Job Overview The Patient Services Advocate is an AltaMed ambassador by welcoming and attending to the needs of all patients and creating a positive front office patient experience by managing ...

AltaMed

Patient Services Advocate II

Los Angeles, CA · On-site

$25 - $29.38/hr

Job Overview The Patient Services Advocate is an AltaMed ambassador by welcoming and attending to the needs of all patients and creating a positive front office patient experience by managing ...

AltaMed

Patient Services Advocate II

South Gate, CA · On-site

$25 - $29.38/hr

Job Overview The Patient Services Advocate is an AltaMed ambassador by welcoming and attending to the needs of all patients and creating a positive front office patient experience by managing ...

AltaMed

Patient Services Advocate II

West Covina, CA · On-site

$25 - $29.38/hr

Job Overview The Patient Services Advocate is an AltaMed ambassador by welcoming and attending to the needs of all patients and creating a positive front office patient experience by managing ...

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Patient Services Advocate information

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How much do patient services advocate jobs pay per hour?

As of Jul 26, 2026, the average hourly pay for patient services advocate in the United States is $20.67, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $22.12 per hour, depending on experience, location, and employer.

What are Patient Services Advocates?

Patient Services Advocates are professionals who assist patients in navigating the healthcare system. They help patients understand their medical rights, explain treatment options, assist with insurance issues, and ensure that patients' concerns are addressed by healthcare providers. These advocates act as a liaison between patients and medical staff, working to improve the overall patient experience and satisfaction. Their goal is to ensure that patients receive the care and support they need throughout their healthcare journey.

What is the difference between Patient Services Advocate vs Patient Care Coordinator?

AspectPatient Services AdvocatePatient Care Coordinator
CredentialsHigh school diploma or equivalent; some roles may require certificationHigh school diploma or equivalent; healthcare-related certifications beneficial
Work EnvironmentHealthcare facilities, insurance companies, patient support centersHospitals, clinics, outpatient centers
Primary ResponsibilitiesAssist patients with navigating healthcare services, insurance, and paperworkCoordinate patient care plans, schedule appointments, communicate between providers and patients

While both roles involve patient interaction within healthcare settings, Patient Services Advocates focus on helping patients understand and access services, whereas Patient Care Coordinators manage care plans and facilitate communication among healthcare providers and patients.

What are the key skills and qualifications needed to thrive as a Patient Services Advocate, and why are they important?

To thrive as a Patient Services Advocate, you need a solid understanding of healthcare processes, patient rights, and customer service best practices, often supported by a background in health administration or a related field. Familiarity with electronic health record (EHR) systems, scheduling software, and HIPAA regulations is typically required. Exceptional interpersonal skills, active listening, and problem-solving abilities help advocates effectively address concerns and support patients. These skills are crucial for ensuring positive patient experiences, resolving issues efficiently, and maintaining compliance in healthcare environments.

What are some typical challenges Patient Services Advocates face when balancing patient needs with healthcare system policies?

Patient Services Advocates often encounter situations where they must balance advocating for individual patient needs while adhering to the policies and procedures of the healthcare facility. This can involve navigating insurance requirements, coordinating care among multiple departments, and addressing concerns within the limits of hospital protocols. Effective communication, empathy, and problem-solving skills are crucial for finding solutions that prioritize patient well-being while maintaining compliance with organizational guidelines.
More about Patient Services Advocate jobs
What states have the most Patient Services Advocate jobs? States with the most job openings for Patient Services Advocate jobs include:
What job categories do people searching Patient Services Advocate jobs look for? The top searched job categories for Patient Services Advocate jobs are:
Patient Services Advocate jobs near you
Infographic showing various Patient Services Advocate job openings in the United States as of July 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 69% Full Time, 15% Part Time, and 14% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $42,997 per year, or $20.7 per hour.

MOSDOH - Patient Services Advocate

A T Still University of Health Sciences

Saint Louis, MO

$17.25 - $22.25/hr

Other

Posted 19 days ago

Job description

Description

A. T. Still University's Missouri School of Dentistry and Oral Health (ATSU-MOSDOH) is seeking a full-time, non-exempt Patient Services Advocate on the St. Louis, Missouri campus. This position reports to the Clinical Operations Manager. The Patient Services Advocate is responsible for completing the patient registration process for dental services by collecting demographic information, determining appropriate fees and collection of payment. This position will also function as a liaison between dental students and patients.


Duties & Responsibilities

  • Interview patients to document necessary demographic information and maintain appropriate information in patients' chart as needed.
  • Review appropriate policies and regulations such as HIPAA with the patients.
  • For uninsured/self pay patients, determine fees based on sliding fee scale and collect fees due.
  • Verify and document third party coverage; collect copays due.
  • Refer patients to appropriate resources to apply for alternative methods of funding.
  • Use electronic schedule to notify clinic when patient is ready to be taken back.
  • Review patient check out documents and schedule follow-up appointments.
  • Act as a liaison between the dental students and their family of patient: contacting patients for additional appointments, etc.
  • Handle incoming patient calls for dental students, specialists, other dental providers.
  • Make every effort to fill broken or cancelled appointments in a timely manner, based on payer mix.
  • Record all no shows, cancellations, and late arrivals.
  • Confirm all appointments, confirm Medicaid, denoting the ME codes, verify insurance and sliding fee scale status in advance and inform patients of their cost of care.
  • Pull end of the day reports to ensure that all encounters are closed, and clinical notes are entered.
  • Perform other duties as assigned.


Requirements

Skills & Experience

  • High school diploma or equivalent.
  • 2 years experience in a health care setting or related field; dental experience strongly preferred.
  • 2 years experience in customer service.
  • Knowledge of third party reimbursement.
  • Good computer skills including the use of word processing and e-mail software. A test will be given.
  • Good oral and written communication, customer service, organizational and mathematical skills.
  • Capable of making bank deposits.
  • Ability to use a 10 key calculator and credit card machine.
  • Ability to accurately register and interview clients.
  • Ability to read and interpret materials.
  • Ability to use initiative; be detail oriented, and flexible.


Apply