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Patient Services Advocate Jobs (NOW HIRING)

ATSU PUBLIC

MOSDOH - Patient Services Advocate

Saint Louis, MO · On-site

$17.25 - $22.25/hr

The Patient Services Advocate is responsible for completing the patient registration process for dental services by collecting demographic information, determining appropriate fees and collection of ...

FastMed

Patient Services Advocate

Morehead City, NC · On-site

$16.25 - $21/hr

We are hiring a Patient Services Advocate to help us in creating the ultimate patient experience upon entrance to a FastMed clinic, providing exemplary customer service from check-in to check-out.

FastMed

Patient Services Advocate

Boone, NC · On-site

$15.50 - $20/hr

We are hiring a Patient Services Advocate to help us in creating the ultimate patient experience upon entrance to a FastMed clinic, providing exemplary customer service from check-in to check-out.

AltaMed

Patient Services Advocate II

Pico Rivera, CA · On-site

$25 - $29.38/hr

AltaMed Patient Services Advocate If you are as passionate about helping those in need as you are about growing your career, consider AltaMed. At AltaMed, your passion for helping others isn't just ...

FastMed

Patient Services Advocate

Hendersonville, NC · On-site

$16 - $20.75/hr

We are hiring a Patient Services Advocate to help us in creating the ultimate patient experience upon entrance to a FastMed clinic, providing exemplary customer service from check-in to check-out.

SpineOne

ASC Patient Services Advocate

Highlands Ranch, CO · On-site

$17.50 - $22.75/hr

As a Patient Services Advocate in the ASC, you will be responsible for helping resolve patient issues pertaining to claims, benefits, referrals, physicians, and access. You will also be responsible ...

FastMed Urgent Care

Patient Services Advocate

Boone, NC · On-site

$15.50 - $20/hr

We are hiring a Patient Services Advocate to help us in creating the ultimate patient experience upon entrance to a FastMed clinic, providing exemplary customer service from check-in to check-out.

SpineOne

ASC Patient Services Advocate

Lone Tree, CO · On-site

$21 - $25/hr

As a Patient Services Advocate in the ASC, you will be responsible for helping resolve patient issues pertaining to claims, benefits, referrals, physicians, and access. You will also be responsible ...

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Patient Services Advocate information

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How much do patient services advocate jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for patient services advocate in the United States is $20.67, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $22.12 per hour, depending on experience, location, and employer.

How to get a job as a patient services advocate?

To become a patient services advocate, candidates typically need a high school diploma or equivalent, with some roles preferring post-secondary education or healthcare-related certifications. Relevant skills include strong communication, empathy, and knowledge of healthcare systems; experience in customer service or medical settings can be beneficial. Applying through healthcare organizations, hospitals, or insurance companies and demonstrating familiarity with electronic health records (EHR) systems can improve job prospects.

What qualifications do you need to be a patient services advocate?

To become a patient services advocate, candidates typically need a high school diploma or equivalent, with some roles preferring postsecondary education or certifications in healthcare or social services. Strong communication, interpersonal skills, and knowledge of healthcare systems are essential, and experience in customer service or medical settings can be beneficial.

What is a patient services advocate?

Patient Services Advocates are professionals who assist patients in navigating the healthcare system. They help patients understand their medical rights, explain treatment options, assist with insurance issues, and ensure that patients' concerns are addressed by healthcare providers. These advocates act as a liaison between patients and medical staff, working to improve the overall patient experience and satisfaction. Their goal is to ensure that patients receive the care and support they need throughout their healthcare journey.

What is the difference between Patient Services Advocate vs Patient Care Coordinator?

AspectPatient Services AdvocatePatient Care Coordinator
CredentialsHigh school diploma or equivalent; some roles may require certificationHigh school diploma or equivalent; healthcare-related certifications beneficial
Work EnvironmentHealthcare facilities, insurance companies, patient support centersHospitals, clinics, outpatient centers
Primary ResponsibilitiesAssist patients with navigating healthcare services, insurance, and paperworkCoordinate patient care plans, schedule appointments, communicate between providers and patients

While both roles involve patient interaction within healthcare settings, Patient Services Advocates focus on helping patients understand and access services, whereas Patient Care Coordinators manage care plans and facilitate communication among healthcare providers and patients.

What are the key skills and qualifications needed to thrive as a patient services advocate, and why are they important?

To thrive as a Patient Services Advocate, you need a solid understanding of healthcare processes, patient rights, and customer service best practices, often supported by a background in health administration or a related field. Familiarity with electronic health record (EHR) systems, scheduling software, and HIPAA regulations is typically required. Exceptional interpersonal skills, active listening, and problem-solving abilities help advocates effectively address concerns and support patients. These skills are crucial for ensuring positive patient experiences, resolving issues efficiently, and maintaining compliance in healthcare environments.

What are some typical challenges patient services advocates face when balancing patient needs with healthcare system policies?

Patient Services Advocates often encounter situations where they must balance advocating for individual patient needs while adhering to the policies and procedures of the healthcare facility. This can involve navigating insurance requirements, coordinating care among multiple departments, and addressing concerns within the limits of hospital protocols. Effective communication, empathy, and problem-solving skills are crucial for finding solutions that prioritize patient well-being while maintaining compliance with organizational guidelines.
More about Patient Services Advocate jobs

What states have the most Patient Services Advocate jobs?

States with the most job openings for Patient Services Advocate jobs include:

What job categories do people searching Patient Services Advocate jobs look for?

The top searched job categories for Patient Services Advocate jobs are:

Patient Services Advocate jobs near you
Infographic showing various Patient Services Advocate job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 16% Part Time, 1% Temporary, and 4% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $42,997 per year, or $20.7 per hour.

Patient Services Advocate

Northwest Extremity Specialists

Portland, OR • On-site

$18.75 - $24.50/hr

Other

Posted 3 days ago

New

Job description

About NES
At Northwest Extremity Specialists, our team of physicians, medical assistants, and other professionals are dedicated to providing state-of-the-art care for our patient's podiatry and orthopedic health concerns.
Job Description
As a Patient Services Advocate, you will be responsible for helping resolve patient issues pertaining to claims, benefits, referrals, physicians, and access. You will also be responsible for managing a high volume of inbound calls, entering patient information into information systems, and resolving caller's issues with outstanding customer service skills.
The Patient Services Advocate will assist with coordinating center activities and advising patient flow throughout the center and supporting the medical providers in the delivery of patient care especially related to the patient intake and registration process. Functions as an ambassador is welcoming and attentive to the needs of all patients and creates a positive front office patient experience by managing expectations while demonstrating compassion and respect. Also functions as a member of the health care team by assisting in the delivery of patient-focused care by demonstrating excellent communication and problem-solving skills.
Patient Service Responsibilities:
  • Responsible for greeting and verifying the purpose for the patient's visit to determine patient priority.
  • Responsible for inputting all information into practice management system.
  • Responsible for verifying eligibility as well as performing financial screenings.
  • Responsible for monitoring patient wait times and proactively communicating with patients regarding their status during the visit.
  • Responsible for scheduling appointments. Responsible for reviewing and preparing charts in advance of the visit.
  • Responsible for telephone management and ensuring that all calls are answered and resolved as expected.
  • Responsible for communicating with the patient care team, which can include but is not limited to the medical assistants, providers, and other team members to ensure that the patient experiences a seamless transition between hand-offs and to ensure all patient needs are met.
  • Responsible for the collection of patient co-pays and payments, as well as the daily reconciliation of their collections.
  • Responsible for monitoring waiting rooms and ensuring that waiting areas are kept clean.
  • Perform other related duties as assigned.
  • Strong service mentality and a focus on achieving all aspects of defined service standards.
  • Excellent telephone and personal etiquette.
  • Warm, positive, energetic demeanor
  • Effective oral and written communication skills
  • Tactful and diplomatic communication style
  • Outstanding professional demeanor, respectful.
  • The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies.
  • Strong organizational skills.
  • Ability to coordinate and prioritize multiple tasks and work on multiple projects/tasks simultaneously in a fast-paced environment without direct supervision.
  • Ability to identify areas of opportunity, develop a plan of action to improve, implement and evaluate plan effectively.
  • Ability to resolve colleague, client, and patient issues in an effective and timely manner.
Experience:
  • Three (3) or more years of experience in a medical setting preferred.
  • Proficient computer skills preferred.
  • Strong interpersonal skills, especially in the areas of patient and physician relations.

The pay range for this role is:
21 - 25 USD per hour (NES - Tigard Oleson)

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