ZipRecruiter

Log In

1

Patient Services Advocate Jobs (NOW HIRING)

FastMed

Medical Assistant

Roxboro, NC · On-site

$15.50 - $20/hr

Service: Our ultimate calling is to provide superior service to our patients, and to support our patient-facing team members in their quest to do this. Teamwork: We work collaboratively to achieve ...

ATSU PUBLIC

MOSDOH - Patient Services Advocate

Saint Louis, MO · On-site

$17.25 - $22.25/hr

The Patient Services Advocate is responsible for completing the patient registration process for dental services by collecting demographic information, determining appropriate fees and collection of ...

FastMed

Patient Services Advocate

Morehead City, NC · On-site

$16.25 - $21/hr

We are hiring a Patient Services Advocate to help us in creating the ultimate patient experience upon entrance to a FastMed clinic, providing exemplary customer service from check-in to check-out.

FastMed

Patient Services Advocate

Hendersonville, NC · On-site

$16 - $20.75/hr

We are hiring a Patient Services Advocate to help us in creating the ultimate patient experience upon entrance to a FastMed clinic, providing exemplary customer service from check-in to check-out.

FastMed

Patient Services Advocate

Boone, NC · On-site

$15.50 - $20/hr

We are hiring a Patient Services Advocate to help us in creating the ultimate patient experience upon entrance to a FastMed clinic, providing exemplary customer service from check-in to check-out.

AltaMed

Patient Services Advocate II

Pico Rivera, CA

$25 - $29.38/hr

Job Overview The Patient Services Advocate is an AltaMed ambassador by welcoming and attending to the needs of all patients and creating a positive front office patient experience by managing ...

AltaMed

Patient Services Advocate II

Pasadena, CA

$25 - $29.38/hr

Job Overview The Patient Services Advocate is an AltaMed ambassador by welcoming and attending to the needs of all patients and creating a positive front office patient experience by managing ...

AltaMed

Patient Services Advocate II

West Covina, CA

$25 - $29.38/hr

Job Overview The Patient Services Advocate is an AltaMed ambassador by welcoming and attending to the needs of all patients and creating a positive front office patient experience by managing ...

AltaMed

Patient Services Advocate II

South Gate, CA

$25 - $29.38/hr

Job Overview The Patient Services Advocate is an AltaMed ambassador by welcoming and attending to the needs of all patients and creating a positive front office patient experience by managing ...

AltaMed

Patient Services Advocate II

West Covina, CA · On-site

$25 - $29.38/hr

Job Overview The Patient Services Advocate is an AltaMed ambassador by welcoming and attending to the needs of all patients and creating a positive front office patient experience by managing ...

next page

Showing results 1-20

All JobsPatient Services Advocate Jobs

Patient Services Advocate information

See salary details

$14

$20

$31

How much do patient services advocate jobs pay per hour?

As of Jul 30, 2026, the average hourly pay for patient services advocate in the United States is $20.67, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $22.12 per hour, depending on experience, location, and employer.

What are Patient Services Advocates?

Patient Services Advocates are professionals who assist patients in navigating the healthcare system. They help patients understand their medical rights, explain treatment options, assist with insurance issues, and ensure that patients' concerns are addressed by healthcare providers. These advocates act as a liaison between patients and medical staff, working to improve the overall patient experience and satisfaction. Their goal is to ensure that patients receive the care and support they need throughout their healthcare journey.

What is the difference between Patient Services Advocate vs Patient Care Coordinator?

AspectPatient Services AdvocatePatient Care Coordinator
CredentialsHigh school diploma or equivalent; some roles may require certificationHigh school diploma or equivalent; healthcare-related certifications beneficial
Work EnvironmentHealthcare facilities, insurance companies, patient support centersHospitals, clinics, outpatient centers
Primary ResponsibilitiesAssist patients with navigating healthcare services, insurance, and paperworkCoordinate patient care plans, schedule appointments, communicate between providers and patients

While both roles involve patient interaction within healthcare settings, Patient Services Advocates focus on helping patients understand and access services, whereas Patient Care Coordinators manage care plans and facilitate communication among healthcare providers and patients.

What are the key skills and qualifications needed to thrive as a Patient Services Advocate, and why are they important?

To thrive as a Patient Services Advocate, you need a solid understanding of healthcare processes, patient rights, and customer service best practices, often supported by a background in health administration or a related field. Familiarity with electronic health record (EHR) systems, scheduling software, and HIPAA regulations is typically required. Exceptional interpersonal skills, active listening, and problem-solving abilities help advocates effectively address concerns and support patients. These skills are crucial for ensuring positive patient experiences, resolving issues efficiently, and maintaining compliance in healthcare environments.

What are some typical challenges Patient Services Advocates face when balancing patient needs with healthcare system policies?

Patient Services Advocates often encounter situations where they must balance advocating for individual patient needs while adhering to the policies and procedures of the healthcare facility. This can involve navigating insurance requirements, coordinating care among multiple departments, and addressing concerns within the limits of hospital protocols. Effective communication, empathy, and problem-solving skills are crucial for finding solutions that prioritize patient well-being while maintaining compliance with organizational guidelines.
More about Patient Services Advocate jobs
What states have the most Patient Services Advocate jobs? States with the most job openings for Patient Services Advocate jobs include:
What job categories do people searching Patient Services Advocate jobs look for? The top searched job categories for Patient Services Advocate jobs are:
Patient Services Advocate jobs near you
Infographic showing various Patient Services Advocate job openings in the United States as of July 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 69% Full Time, 15% Part Time, and 14% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $42,997 per year, or $20.7 per hour.

Medical Assistant

FastMed

Roxboro, NC • On-site

$15.50 - $20/hr

Part-time

Medical, Dental, Vision, Retirement, PTO

Posted 29 days ago

FastMed Urgent Care rating

5.6

Company rating: 5.6 out of 10

Based on 19 frontline employees who took The Breakroom Quiz

Job description

Are you looking to join a mission-driven, values-oriented healthcare organization that is setting a new standard for patient centricity in the Urgent Care space? Then come join us at FastMed.

For the past 20 years FastMed has served as the front door of healthcare for our communities while continuing to expand our national footprint. Our mission is to provide patients with the best end-to-end healthcare experience in terms of quality, accessibility, affordability, and compassion. What sets us apart is our Compassionate Hospitality philosophy, which blends the compassion of healthcare with the best-in-class standards of hospitality.

POSITION SUMMARY

What you’ll be doing: We are hiring a Medical Assistant to assist our providers with exams, procedures and other processes to meet the specific needs of our patients, including but not limited to:

  • Triaging patients, measuring vitals, and recording information on patients’ charts

  • Blood draws, venipuncture, specimen collection, and completion of lab work

  • Administering medications and immunizations under provider direction

  • Setting up procedures as instructed by provider

  • Preparing treatment rooms for examinations and bringing patients from the waiting room to exam rooms

What you’ll bring to the table: Graduation from a Medical Assistant, EMT, Paramedic, or other relevant program, OR an active Registered Medical Assistant or Certified Medical Assistant designation, OR 6 months of experience in a relevant environment. We’d also prefer if you have prior recent experience in a healthcare setting, such as an emergency department, urgent care, or other ambulatory clinic.

Why you’ll love working with us: FastMed believes in taking care of our team members as effectively as our team members take care of our patients. As a part of our team you’ll have access to several benefits, including but not limited to:

  • Competitive pay with quarterly incentive plan

  • Generous paid vacation & sick time that starts accruing on your first day with us

  • Medical, dental, vision, and other wellness benefits

  • 401(k) with company match

  • Stipends for continuing medical education

By joining our team you will also have the opportunity to be a key contributor to our culture. This is the environment we create to engage with our patients and each other, and it is key to our mutual success. Our culture is best exemplified by our STAT values:

Service: Our ultimate calling is to provide superior service to our patients, and to support our patient-facing team members in their quest to do this.

Teamwork: We work collaboratively to achieve our common goals, as achieving them is dependent upon a sustained collective effort.

Accountability: We perform the jobs that are assigned to us to the best of our abilities and in a manner that is consistent with the highest level of personal integrity.

Transparency: We acknowledge our shortcomings immediately so that we can find new solutions that continuously improve the quality of the service we provide.

  • Graduate of one of the following programs is required:
    • Medical Assistant or passing of CCMA examination.
    • Certified Nursing Assistant (CNA state license required) with phlebotomy certificate
    • Emergency Medical Technician (EMT-A)
    • Paramedic
  • Or, graduate of another relevant program with CMO approval;
  • Or, possesses active Registered Medical Assistant (RMA) or Certified Medical Assistant (CMA) designation

Certification: BLS through American Heart Association is required; American Safety Health Institute, or National Safety Council are preferred.

APPLY TODAY and join us as we seek to accomplish our mission and live our values in every patient interaction!

INDHP

What FastMed Urgent Care employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom