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Patient Services Advocate Jobs (NOW HIRING)

AltaMed

Patient Services Advocate III

Los Angeles, CA · On-site

$26.25 - $30.84/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Job Overview The Patient Advocate Services III functions as an AltaMed ambassador in welcoming and attending to the needs of all patients and creates a positive front office patient experience by ...

AltaMed

Patient Services Advocate III

Los Angeles, CA · On-site

$26.25 - $30.84/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Job Overview The Patient Advocate Services III functions as an AltaMed ambassador in welcoming and attending to the needs of all patients and creates a positive front office patient experience by ...

AltaMed

Patient Services Advocate III

Los Angeles, CA · On-site

$26.25 - $30.84/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Job Overview The Patient Advocate Services III functions as an AltaMed ambassador in welcoming and attending to the needs of all patients and creates a positive front office patient experience by ...

AltaMed

Patient Services Advocate II - Dental

West Covina, CA · On-site

$25 - $29.38/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Job Overview The Patient Services Advocate is AltaMed ambassador by welcoming and attending to the needs of all patients and creating a positive front office patient experience by managing ...

AltaMed

Patient Services Advocate II - Dental

El Monte, CA · On-site

$25 - $29.38/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Job Overview The Patient Services Advocate is AltaMed ambassador by welcoming and attending to the needs of all patients and creating a positive front office patient experience by managing ...

AltaMed

Patient Services Advocate II - Dental

Los Angeles, CA · On-site

$25 - $29.38/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Job Overview The Patient Services Advocate is an AltaMed ambassador by welcoming and attending to the needs of all patients and creating a positive front office patient experience by managing ...

AltaMed

Patient Services Advocate II - Temp

Anaheim, CA · On-site

$25 - $29.38/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Job Overview The Patient Services Advocate is an AltaMed ambassador by welcoming and attending to the needs of all patients and creating a positive front office patient experience by managing ...

AltaMed

Patient Services Advocate II - Temp

Los Angeles, CA · On-site

$25 - $29.38/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Job Overview The Patient Services Advocate is an AltaMed ambassador by welcoming and attending to the needs of all patients and creating a positive front office patient experience by managing ...

AltaMed

Patient Services Advocate II - Dental

Los Angeles, CA · On-site

$25 - $29.38/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Job Overview The Patient Services Advocate is an AltaMed ambassador by welcoming and attending to the needs of all patients and creating a positive front office patient experience by managing ...

AltaMed

Patient Services Advocate II - Temp

Anaheim, CA · On-site

$25 - $29.38/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Job Overview The Patient Services Advocate is an AltaMed ambassador by welcoming and attending to the needs of all patients and creating a positive front office patient experience by managing ...

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Patient Services Advocate information

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How much do patient services advocate jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for patient services advocate in the United States is $20.67, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $22.12 per hour, depending on experience, location, and employer.

How to get a job as a patient services advocate?

To become a patient services advocate, candidates typically need a high school diploma or equivalent, with some roles preferring post-secondary education or healthcare-related certifications. Relevant skills include strong communication, empathy, and knowledge of healthcare systems; experience in customer service or medical settings can be beneficial. Applying through healthcare organizations, hospitals, or insurance companies and demonstrating familiarity with electronic health records (EHR) systems can improve job prospects.

What qualifications do you need to be a patient services advocate?

To become a patient services advocate, candidates typically need a high school diploma or equivalent, with some roles preferring postsecondary education or certifications in healthcare or social services. Strong communication, interpersonal skills, and knowledge of healthcare systems are essential, and experience in customer service or medical settings can be beneficial.

What is a patient services advocate?

Patient Services Advocates are professionals who assist patients in navigating the healthcare system. They help patients understand their medical rights, explain treatment options, assist with insurance issues, and ensure that patients' concerns are addressed by healthcare providers. These advocates act as a liaison between patients and medical staff, working to improve the overall patient experience and satisfaction. Their goal is to ensure that patients receive the care and support they need throughout their healthcare journey.

What is the difference between Patient Services Advocate vs Patient Care Coordinator?

AspectPatient Services AdvocatePatient Care Coordinator
CredentialsHigh school diploma or equivalent; some roles may require certificationHigh school diploma or equivalent; healthcare-related certifications beneficial
Work EnvironmentHealthcare facilities, insurance companies, patient support centersHospitals, clinics, outpatient centers
Primary ResponsibilitiesAssist patients with navigating healthcare services, insurance, and paperworkCoordinate patient care plans, schedule appointments, communicate between providers and patients

While both roles involve patient interaction within healthcare settings, Patient Services Advocates focus on helping patients understand and access services, whereas Patient Care Coordinators manage care plans and facilitate communication among healthcare providers and patients.

What are the key skills and qualifications needed to thrive as a patient services advocate, and why are they important?

To thrive as a Patient Services Advocate, you need a solid understanding of healthcare processes, patient rights, and customer service best practices, often supported by a background in health administration or a related field. Familiarity with electronic health record (EHR) systems, scheduling software, and HIPAA regulations is typically required. Exceptional interpersonal skills, active listening, and problem-solving abilities help advocates effectively address concerns and support patients. These skills are crucial for ensuring positive patient experiences, resolving issues efficiently, and maintaining compliance in healthcare environments.

What are some typical challenges patient services advocates face when balancing patient needs with healthcare system policies?

Patient Services Advocates often encounter situations where they must balance advocating for individual patient needs while adhering to the policies and procedures of the healthcare facility. This can involve navigating insurance requirements, coordinating care among multiple departments, and addressing concerns within the limits of hospital protocols. Effective communication, empathy, and problem-solving skills are crucial for finding solutions that prioritize patient well-being while maintaining compliance with organizational guidelines.
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What states have the most Patient Services Advocate jobs?

States with the most job openings for Patient Services Advocate jobs include:

What job categories do people searching Patient Services Advocate jobs look for?

The top searched job categories for Patient Services Advocate jobs are:

Patient Services Advocate jobs near you
Infographic showing various Patient Services Advocate job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 16% Part Time, 1% Temporary, and 4% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $42,997 per year, or $20.7 per hour.

Patient Services Advocate III

AltaMed

Los Angeles, CA • On-site

$26.25 - $30.84/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 7 days ago

AltaMed rating

7.6

Company rating: 7.6 out of 10

Based on 37 frontline employees who took The Breakroom Quiz

188th of 887 rated healthcare providers

Job description

Grow Healthy

If you are as passionate about helping those in need as you are about growing your career, consider AltaMed. At AltaMed, your passion for helping others isn't just welcomed - it's nurtured, celebrated, and promoted, allowing you to grow while making a meaningful difference. We don't just serve our communities; we are an integral part of them. By raising the expectations of what a community clinic can deliver, we demonstrate our belief that quality care is for everyone. Our commitment to providing exceptional care, despite any challenges, goes beyond just a job; it's a calling that drives us forward every day.

Job Overview

The Patient Advocate Services III functions as an AltaMed ambassador in welcoming and attending to the needs of all patients and creates a positive front office patient experience by managing expectations while demonstrating compassion and respect. The Lead is a member of the health care team by assists in the delivery of patient-focused care by demonstrating excellent communication and problem-solving skills. Lastly, the Lead assists in achieving department goals and objectives by providing support and guidance to the PSA team as a mentor and trainer.

Minimum Requirements

  • High School diploma or equivalent required.

  • Minimum of 1 year of experience required as a customer service agent, greeter, or receptionist, 2 years of experience preferred.

  • Minimum 1 year leadership experience preferred.

  • Minimum 6 months of experience as a PSA or in an equivalent health care role required.

  • Bilingual English/Spanish/Mandarin/Cantonese strongly preferred.

  • A minimum requirement of a valid BLS certification or higher, following the American Heart Association (AHA) or the American Red Cross guidelines.

Compensation

$26.25 - $30.84 hourly

Compensation Disclaimer

Actual salary offers are considered by various factors, including budget, experience, skills, education, licensure and certifications, and other business considerations. The range is subject to change. AltaMed is committed to ensuring a fair and competitive compensation package that reflects the candidate's value and the role's strategic importance within the organization. This role may also qualify for discretionary bonuses or incentives.

Benefits & Career Development

  • Medical, Dental and Vision insurance
  • 403(b) Retirement savings plans with employer matching contributions
  • Flexible Spending Accounts
  • Commuter Flexible Spending
  • Career Advancement & Development opportunities
  • Paid Time Off & Holidays
  • Paid CME Days
  • Malpractice insurance and tail coverage
  • Tuition Reimbursement Program
  • Corporate Employee Discounts
  • Employee Referral Bonus Program
  • Pet Care Insurance

Job Advertisement & Application Compliance Statement

AltaMed Health Services Corp. will consider qualified applicants with criminal history pursuant to the California Fair Chance Act and City of Los Angeles Fair Chance Ordinance for Employers. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if AltaMed Health Service Corp. is concerned about a conviction directly related to the job, you will be given a chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report.

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About AltaMed Health Services

Sourced by ZipRecruiter

AltaMed Health Services, based in Los Angeles, CA, US, is a leading provider in the healthcare industry. Founded in 1969 as the East LA Barrio Free Clinic, the organization provides high-quality health and human services to the underserved and uninsured communities in Southern California. AltaMed offers a broad range of services including medical care, senior care, dental services, HIV care, pharmacy services, and health education. The company's mission is to eliminate disparities in healthcare access and outcomes by providing superior quality health and human services through an integrated world-class delivery system. AltaMed has also made notable achievements, including becoming the nation's largest federally qualified community health center (FQHC) and being named a leader in healthcare equality by the Human Rights Campaign for several consecutive years.

Industry

Fitness and sports centers

Company size

1,001 - 5,000 Employees

Headquarters location

Los Angeles, CA, US

Year founded

1969

Social media

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