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Patient Service Representative Jobs in Merced, CA

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Customer Service Representative

Turlock, CA · On-site

$21.50/hr

  • Medical

  • Retirement

  • PTO

We are seeking a dedicated and professional Customer Service Representative to join our team and deliver exemplary support to our valued customers. In this role, you will act as the primary point of ...

Chevron

Customer Service Representative

Firebaugh, CA

$16.50 - $22.50/hr

Provide exceptional guest service. Be courteous, always greet and thank all customers while making eye contact. * Conduct all point-of-sale activities accurately and safely while adhering to CSI ...

Chevron

Customer Service Representative

Santa Nella, CA · On-site

$17.50 - $23.75/hr

Provide exceptional guest service. Be courteous, always greet and thank all customers while making eye contact. * Conduct all point-of-sale activities accurately and safely while adhering to CSI ...

Chevron

Customer Service Representative

Livingston, CA · On-site

$16.75 - $22.75/hr

Provide exceptional guest service. Be courteous, always greet and thank all customers while making eye contact. * Conduct all point-of-sale activities accurately and safely while adhering to CSI ...

Chevron

Customer Service Representative

Firebaugh, CA · On-site

$16.50 - $22.50/hr

Provide exceptional guest service. Be courteous, always greet and thank all customers while making eye contact. * Conduct all point-of-sale activities accurately and safely while adhering to CSI ...

Chevron

Customer Service Representative

Livingston, CA · On-site

$16.75 - $22.75/hr

Provide exceptional guest service. Be courteous, always greet and thank all customers while making eye contact. * Conduct all point-of-sale activities accurately and safely while adhering to CSI ...

Chevron

Customer Service Representative

Gustine, CA · On-site

$17.50 - $23.75/hr

Provide exceptional guest service. Be courteous, always greet and thank all customers while making eye contact. * Conduct all point-of-sale activities accurately and safely while adhering to CSI ...

Chevron

Customer Service Representative

Firebaugh, CA · On-site

$16.50 - $22.50/hr

Provide exceptional guest service. Be courteous, always greet and thank all customers while making eye contact. * Conduct all point-of-sale activities accurately and safely while adhering to CSI ...

Chevron

Customer Service Representative

Livingston, CA · On-site

$16.75 - $22.75/hr

Provide exceptional guest service. Be courteous, always greet and thank all customers while making eye contact. * Conduct all point-of-sale activities accurately and safely while adhering to CSI ...

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Showing results 21-40

All JobsPatient Service Representative JobsPatient Service Representative Jobs in Merced, CA

Patient Service Representative information

See Merced, CA salary details

$13

$20

$28

How much do patient service representative jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for patient service representative in Merced, CA is $20.85, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $22.60 per hour, depending on experience, location, and employer.

What is a patient service representative?

Patient Service Representatives are healthcare professionals who serve as the first point of contact for patients in medical facilities. They handle administrative tasks such as scheduling appointments, verifying insurance, collecting patient information, and addressing inquiries. Their role is essential for ensuring efficient communication between patients and healthcare providers, as well as maintaining accurate records. They must possess strong customer service and organizational skills to provide a positive experience for patients.

What are the key skills and qualifications needed to thrive as a patient service representative?

To thrive as a Patient Service Representative, you need strong customer service skills, attention to detail, and familiarity with healthcare processes, often supported by a high school diploma or equivalent. Experience with electronic health record (EHR) systems, medical scheduling software, and insurance verification tools is typically required. Excellent communication, problem-solving abilities, and professionalism are standout soft skills in this position. These competencies ensure efficient patient flow, accurate information management, and a positive experience for both patients and healthcare staff.

What are some common challenges patient service representatives face when managing high patient volumes, and how can they effectively handle them?

Patient Service Representatives often encounter periods of high patient volume, especially during peak hours or flu season. Managing multiple phone calls, appointments, and walk-in patients simultaneously can be challenging. Effective organizational skills, prioritizing urgent requests, and maintaining clear, empathetic communication are key to handling these situations. Utilizing electronic health record systems and collaborating closely with clinical staff can also help streamline workflow and ensure patients are assisted efficiently.

What is the difference between Patient Service Representative vs Medical Secretary?

AspectPatient Service RepresentativeMedical Secretary
CredentialsHigh school diploma; some roles may require certificationHigh school diploma; medical office certification optional
Work EnvironmentFront desk in clinics, hospitals, healthcare officesMedical offices, hospitals, administrative departments
Employer & IndustryHealthcare providers, clinics, hospitalsMedical practices, hospitals, healthcare organizations
Primary ResponsibilitiesPatient check-in/out, scheduling, insurance verificationScheduling, correspondence, record management

Both roles involve administrative tasks in healthcare settings, but Patient Service Representatives focus more on patient interaction and front desk duties, while Medical Secretaries handle administrative and clerical tasks behind the scenes. Understanding these differences helps job seekers find the right fit in healthcare administration.

How do you become a patient service representative?

To become a patient service representative, candidates typically need a high school diploma or equivalent and strong communication and organizational skills. Some employers prefer candidates with previous experience in customer service or healthcare, and on-the-job training is often provided. Certification is not usually required but can enhance job prospects.

Is it hard to be a patient service representative?

Being a patient service representative involves handling administrative tasks, communicating with patients, and managing scheduling, which can be demanding but manageable with good organizational and communication skills. The role often requires attention to detail, multitasking, and familiarity with medical office software, but it generally does not require advanced technical training.

What are popular job titles related to Patient Service Representative jobs in Merced, CA?

For Patient Service Representative jobs in Merced, CA, the most frequently searched job titles are:

What cities near Merced, CA are hiring for Patient Service Representative jobs?

Cities near Merced, CA with the most Patient Service Representative job openings:

Patient Service Representative jobs near you
Infographic showing various Patient Service Representative job openings in Merced, CA as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 20% Part Time, and 4% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $43,374 per year, or $20.9 per hour.

Customer Service Representative

Nelson-Jameson, Inc.

Turlock, CA • On-site

$21.50/hr

Full-time

Medical, Retirement, PTO

Re-posted 5 days ago

Job description

Location: Turlock, CA (onsite)
Job Type: Full-Time
Compensation: $21.50+ per hour, with starting pay dependent upon experience and qualifications.
Benefits: Comprehensive benefits, company-matched 401(k), paid time off, competitive compensation, and much more!
About Us:
At Nelson-Jameson, we've been a trusted partner in the food manufacturing industry since 1947. We provide high-quality products and innovative solutions that help businesses maintain top standards in quality, safety, and compliance. As a family-owned company, we believe in accountability, teamwork, and growth-for our people and the business. We take pride in our close-knit, supportive culture where every team member has a voice and the chance to grow. If you're looking for a rewarding career with a team that works hard and stays optimistic, we'd love to have you join us!
Job Summary:
We are seeking a dedicated and professional Customer Service Representative to join our team and deliver exemplary support to our valued customers. In this role, you will act as the primary point of contact, managing order processing, phone inquiries, and email communications to ensure a seamless experience. You will collaborate closely with internal technical and administrative departments to provide timely, accurate solutions to product and service inquiries. Your work directly impacts customer loyalty and operational efficiency, making you a vital asset to our collaborative team environment.
Key Responsibilities:
  • Managing daily order processing by entering, approving, and following up on incoming orders, quotes, and returns accurately within our internal ERP system.
  • Delivering exceptional customer support by handling incoming phone calls and emails with a courteous, helpful, and professional approach
  • Communicating with customers by phone or email to verify details and resolve questions related to existing orders, quotes, deliveries, pricing and product specifications.
  • Resolving product inquiries by actively listening to customer needs and collaborating with internal technical teams for expert guidance
  • Accurately processing new customer account requests and ensuring all documentation is handled efficiently.
  • Collaborating across departments to resolve customer issues quickly, leveraging team expertise to build long-term customer loyalty and rapport.
  • Delivering outstanding service to build strong relationships and drive customer loyalty.
  • Provide regular front-desk coverage at the assigned location, including greeting visitors, directing calls and inquiries, and supporting general office needs.
  • Other duties as assigned

Qualifications & Skills:
Required:
  • High School degree or equivalent
  • Computer knowledge and proficiency with email, chat, and video conferencing.

Preferred:
  • Post-secondary degree or coursework in business or a related field.
  • Background in business administration, general office settings, or data entry roles.
  • Experience working with Google Workspace and CRM or ERP systems.
  • Proven track record of handling customer complaints and driving effective problem resolution.
  • Experience with international orders and export requirements.

Why Nelson-Jameson?
At Nelson-Jameson, we offer more than just a job; we provide an opportunity to grow and succeed within a family-owned company that values innovation, collaboration, and hard work. You'll be part of a trusted industry leader, working alongside passionate professionals who are dedicated to making a difference.
As a golden rule company, we strive to maintain a culture of honesty, integrity, and kindness. Our organization is committed to operating ethically and respecting people, our community, and the environment. With us, you'll become part of a hard-working team that takes pride in providing safe, high-quality food to communities around the world.
With Nelson-Jameson, you'll receive:
  • Comprehensive Health Benefits with your choice of benefits to match your unique needs
  • 401(k) with company match
  • Competitive Compensation: $21.50+ per hour, with starting pay dependent upon experience and qualifications.
  • Paid time off at time of hire
  • Annual allowance for company branded clothing
  • Annual Wellness Stipend & other wellness programs
  • And much more!

How to Apply:
If you're ready to drive your career forward with a company that values hard work, safety, and excellent customer service, apply now on our career site!
Nelson-Jameson, Inc. and NEXT Logistics, LLC. are Equal Opportunity Employers. We are committed to creating a diverse and inclusive workplace and encourage applicants from all backgrounds, including but not limited to race, color, religion, sex, gender identity, sexual orientation, national origin, disability, and veteran status.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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