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Patient Service Representative Jobs in Ontario (NOW HIRING)

Radiology Partners

CA$18 - CA$24/hr

... of services and a level of diagnostic and therapeutic radiology expertise unparalleled in the ... Direct patient and referring physician contact and accountable for always representing the practice ...

Radiology Partners

Oversee daily operations of the front desk division * Assist the Patient Service Representative staff in registering new patients and former patients to schedule their appointments using Epic and the ...

High's

The Customer Service Representative (CSR) is responsible for directly interacting with customers ... Ethical, honest, trustworthy, respectful, compassionate, supportive and patient * Flexible and ...

CARROLL INDEPENDENT FUEL COMPANY

The Customer Service Representative (CSR) is responsible for directly interacting with customers ... Ethical, honest, trustworthy, respectful, compassionate, supportive and patient * Flexible and ...

Radiology Partners

Candidate will need to be service-oriented and considerate of the patient's condition DESIRED PROFESSIONAL SKILLS AND EXPERIENCE: * High School or equivalent preferred * Background in healthcare is ...

Gateway Fiber

Customer Service Representative Location: Greater St. Louis Start Date: Immediate About Gateway: Gateway Fiber is seeking an outstanding individual to fill the role of Customer Service Representative.

Billyard Insurance Group - Peterborough

Be Seen First

Customer Service Representative

Peterborough, ON · On-site

CA$45K - CA$55K/yr (+ commission)

Job Posting - Customer Service Representative Billyard Insurance Group (BIG) is a leading force in the insurance industry, committed to attracting the best insurance professionals and equipping them ...

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Patient Service Representative information

See Ontario salary details

$10

$17

$23

How much do patient service representative jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for patient service representative in Ontario is $17.14, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $18.99 per hour, depending on experience, location, and employer.

What is a patient service representative?

Patient Service Representatives are healthcare professionals who serve as the first point of contact for patients in medical facilities. They handle administrative tasks such as scheduling appointments, verifying insurance, collecting patient information, and addressing inquiries. Their role is essential for ensuring efficient communication between patients and healthcare providers, as well as maintaining accurate records. They must possess strong customer service and organizational skills to provide a positive experience for patients.

What are the key skills and qualifications needed to thrive as a patient service representative?

To thrive as a Patient Service Representative, you need strong customer service skills, attention to detail, and familiarity with healthcare processes, often supported by a high school diploma or equivalent. Experience with electronic health record (EHR) systems, medical scheduling software, and insurance verification tools is typically required. Excellent communication, problem-solving abilities, and professionalism are standout soft skills in this position. These competencies ensure efficient patient flow, accurate information management, and a positive experience for both patients and healthcare staff.

What are some common challenges patient service representatives face when managing high patient volumes, and how can they effectively handle them?

Patient Service Representatives often encounter periods of high patient volume, especially during peak hours or flu season. Managing multiple phone calls, appointments, and walk-in patients simultaneously can be challenging. Effective organizational skills, prioritizing urgent requests, and maintaining clear, empathetic communication are key to handling these situations. Utilizing electronic health record systems and collaborating closely with clinical staff can also help streamline workflow and ensure patients are assisted efficiently.

What is the difference between Patient Service Representative vs Medical Secretary?

AspectPatient Service RepresentativeMedical Secretary
CredentialsHigh school diploma; some roles may require certificationHigh school diploma; medical office certification optional
Work EnvironmentFront desk in clinics, hospitals, healthcare officesMedical offices, hospitals, administrative departments
Employer & IndustryHealthcare providers, clinics, hospitalsMedical practices, hospitals, healthcare organizations
Primary ResponsibilitiesPatient check-in/out, scheduling, insurance verificationScheduling, correspondence, record management

Both roles involve administrative tasks in healthcare settings, but Patient Service Representatives focus more on patient interaction and front desk duties, while Medical Secretaries handle administrative and clerical tasks behind the scenes. Understanding these differences helps job seekers find the right fit in healthcare administration.

How do you become a patient service representative?

To become a patient service representative, candidates typically need a high school diploma or equivalent and strong communication and organizational skills. Some employers prefer candidates with previous experience in customer service or healthcare, and on-the-job training is often provided. Certification is not usually required but can enhance job prospects.

Is it hard to be a patient service representative?

Being a patient service representative involves handling administrative tasks, communicating with patients, and managing scheduling, which can be demanding but manageable with good organizational and communication skills. The role often requires attention to detail, multitasking, and familiarity with medical office software, but it generally does not require advanced technical training.

What are popular job titles related to Patient Service Representative jobs in Ontario?

For Patient Service Representative jobs in Ontario, the most frequently searched job titles are:

What job categories do people searching Patient Service Representative jobs in Ontario look for?

The top searched job categories for Patient Service Representative jobs in Ontario are:

Patient Service Representative jobs near you
Infographic showing various Patient Service Representative job openings in Ontario as of August 2026, with employment types broken down into 94% Full Time, and 6% Part Time. Highlights an 100% In-person job distribution, with an average salary of $35,647 per year, or $17.1 per hour.

Patient Service Representative

Radiology Partners

On-site

CA$18 - CA$24/hr

Full-time

Medical, Retirement, PTO

Re-posted 28 days ago

Radiology Partners rating

6.6

Company rating: 6.6 out of 10

Based on 43 frontline employees who took The Breakroom Quiz

648th of 898 rated healthcare providers

Job description

Description & Requirements

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Position Description & Requirements
Join Jefferson Radiology, Transform your Career and Radiology!

WHO WE ARE AND WHAT WE DO: 

Established in 1963, Jefferson Radiology is proud to be the largest radiology practice group in Connecticut. With ten imaging centers in central Connecticut and affiliations with multiple regional hospitals, Jefferson Radiology offers a breadth of services and a level of diagnostic and therapeutic radiology expertise unparalleled in the region. Kindness is the language we speak, not only to our patients but also to our colleagues and teammates. 

Jefferson Radiology is a proud affiliate of Radiology Partners (RP), one of the leading radiology practices in the US; at Jefferson, you'll work with some of the healthcare industry's most innovative minds on high-impact projects designed to move the practice of radiology forward. Together with Radiology Partners, we are on a mission to transform radiology.

 POSITION SUMMARY: 
  • Responsible for timely and effective scheduling of patients for multiple offices and modalities 
  • Demonstrate an understanding of modalities offered at site location and hours of operations
  • Modalities include Mammography, Bone Density, Fluoroscopy, Ultrasound, MRI, CT, and Nuclear Medicine
  • Direct patient and referring physician contact and accountable for always representing the practice in a pleasant and professional manner 
  • Working in a call center environment   
DESIRED PROFESSIONAL SKILLS AND EXPERIENCE: 
  •  Experience with scheduling and/or medical billing application preferred
  •  Excellent dictation, communication skills, and telephone manner 
  •  Good understanding of ICD coding preferred
  •  Knowledge of medical insurance preferred 
WHY RADIOLOGY PARTNERS: 
  • Competitive Benefits package - Eligibility starts the month after hire, with tiered options to choose from. 
  • Compensation Reviews, Career Growth Opportunities 
  • Generous PTO Plans and Paid Holidays
  • Proudly Certified as a Great Place to Work for Five Consecutive Years 
FOR MORE INFORMATION: 
https://jobdescription.powerappsportals.com/PatientServiceRepI-PSRI-9-4-25/

COMPENSATION: 
The hourly range for this position is $18-$24. Final determinations may vary based on several factors including but not limited to education, work experience, certifications, geographic location etc. In addition to this range, Radiology Partners offers competitive total rewards packages, which include possible incentive and productivity programs, health & wellness coverage options, 401k benefits, and a broad range of other benefits such as family planning and telehealth (all benefits are subject to eligibility requirements). 

Radiology Partners is an equal opportunity employer. RP is committed to being an inclusive, safe and welcoming environmentwhereeveryone hasequal access and equitable resources to reach their fullpotential.We are united by our Mission to Transform Radiology and in turn have animportantimpacton the patients we serve and the healthcare systemoverall.We hold that diversity is a key source of strength from which we will build apracticeculturethat is inclusive for all.Our goal is to empower and engage the voice of every teammate topromoteawareness,compassion and a healthy respect for differences. 

CCPA Notice: When you submit a job application or resume, you are providing the Practice with the following categories of personal information that the Practice will use for the purpose of evaluating your candidacy for employment: (1) Personal Identifiers; and (2) Education and Employment History. 

Radiology Partners participates in E-verify. 

Beware of Fraudulent Messages: Radiology Partners will never request payment, banking or other financial information in exchange for interviews or as part of the hiring process. Additionally, we will not send checks for deposit into your bank account at any stage of recruitment.All communication during the interview and hiring process should come from an email address ending in "@radpartners.com."If you suspect you are receiving a fraudulent job offer or solicitation from Radiology Partners or one of our local practices, please emailTalent@radpartners.comto notify our team.

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