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Patient Service Manager Jobs in Trinity, AL (NOW HIRING)

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Patient Service Manager information

See Trinity, AL salary details

$26.8K

$59.1K

$100.1K

How much do patient service manager jobs pay per year?

As of Aug 18, 2026, the average yearly pay for patient service manager in Trinity, AL is $59,093.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,600.00 and $70,600.00 per year, depending on experience, location, and employer.

What does a patient service manager do?

A Patient Service Manager oversees the delivery of services to patients within a healthcare facility, ensuring their needs are met efficiently and compassionately. They are responsible for managing staff, optimizing patient flow, addressing complaints, and improving the overall patient experience. Additionally, they often collaborate with medical and administrative teams to implement policies and maintain high standards of care. Their goal is to create a positive environment for patients while supporting organizational objectives.

What are the key skills and qualifications needed to thrive as a patient service manager?

To thrive as a Patient Service Manager, you need a solid background in healthcare administration, patient relations, and organizational management, often supported by a bachelor's degree in healthcare or business administration. Familiarity with electronic health record (EHR) systems, patient scheduling software, and knowledge of healthcare compliance regulations are typically required. Outstanding communication, problem-solving, and leadership skills set exceptional candidates apart, enabling them to manage teams and resolve patient concerns effectively. These skills are crucial for ensuring seamless patient experiences, operational efficiency, and regulatory compliance within healthcare facilities.

How does a patient service manager typically collaborate with clinical and administrative staff to enhance patient care?

A Patient Service Manager works closely with both clinical teams, such as nurses and physicians, and administrative personnel to ensure a seamless patient experience. They facilitate communication between departments, coordinate patient scheduling, and address any concerns or feedback from patients to improve service quality. By fostering teamwork and implementing efficient processes, Patient Service Managers help create a supportive environment that prioritizes patient satisfaction and operational excellence.

How hard is it to become a patient service manager?

Becoming a patient service manager typically requires a combination of relevant experience in healthcare or customer service, often 3-5 years, and strong leadership and communication skills. Many employers prefer candidates with a background in healthcare administration or related certifications, such as a Certified Medical Manager (CMM), and familiarity with healthcare management software. The role may also require a bachelor's degree in healthcare administration, management, or a related field.

What cities near Trinity, AL are hiring for Patient Service Manager jobs?

Cities near Trinity, AL with the most Patient Service Manager job openings:

Patient Service Manager jobs near you
Infographic showing various Patient Service Manager job openings in Trinity, AL as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $59,093 per year, or $28.4 per hour.

Patient Access Rep, Full Time, Days

Huntsville Hospital Health System

Decatur, AL • On-site

$15.50 - $19.75/hr

Full-time

Re-posted 11 days ago

Huntsville Hospital Health System rating

6.1

Company rating: 6.1 out of 10

Based on 207 frontline employees who took The Breakroom Quiz

727th of 888 rated healthcare providers

Job description

Overview

Job Summary: Professionally and courteously interviews patients and/or family members

to obtain accurate and complete demographic, financial, and medical information for the registration/admission process and patient identification. Verifies insurance eligibility and benefits. Estimates patient responsibility, collects, and posts payments. Ensures the  smooth flow of patients through  registration areas. Provides excellent customer service and service recovery.  Demonstrates through behavior Decatur Morgan Hospital's mission, vision and values.

Responsibilities Key Responsibilities / Essential Functions

1.     Accurately identifies patient records using 2 patient identifiers

2.     Greets and interviews patients or calls and interviews patients by phone to obtain all necessary insurance and demographic information.

3.     Accurately enters data into the registration system, including medical, demographic, insurance, precertification, and medical necessity data.

4.     Verifies insurance benefits, precertification status, and medical necessity information.

5.     Determines patient financial responsibility, collects and posts all applicable copays, deductibles, and co-insurance balances.

6.     Assists patients in making payment arrangements when appropriate.

7.     Completes all registrations and preregistrations in a timely manner.

8.     Assists patients with completing all necessary admission forms.

9.     Escorts patients to treatment locations.

10.  Performs registration duties with minimal supervision or guidance.

11.  Provides coverage in other Patient Access areas as needed.

12.  Provides excellent customer service and service recovery when needed.

13.  Required to attend all departmental staff meetings.

14.  Successfully completes all required tests and quizzes in NetLearning

15.  Responsible for knowledge of all pertinent policies and procedures.

16.  Must be able to multi-task and prioritize multiple simultaneous duties.

17.  Must utilize AIDET and HEATT to problem solve with patients, visitors, co-workers and staff from other departments.

18.  Responsible for managing personal time and attendance, notifying supervisor immediately of issues.

Qualifications Minimum Knowledge, Skills, Experience Required:
  • Education / Certification:

    •              High School / GED required. Post-secondary education preferred.

  • Experience

    • Two years customer service strongly preferred. Previous registration, scheduling, insurance, medical records, or billing experience preferred.

  • Additional Skills / Abilities

    • Excellent verbal and written skills required. Must possess ability to work in a fast-paced environment with a positive attitude. Must demonstrate effective time management skills. Must demonstrate efficiency and organizational skills with the ability to multitask. Proficiency in Microsoft Office Suite strongly preferred.

    Employment Type: OTHER

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