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Patient Service Manager Jobs in Rohnert Park, CA

Assign Family Dental Group

Dentist

Santa Rosa, CA

$800 - $900/day

... patient service. Fee for service and insurance patients with HMO, no Medi-cal. This is the ... patient management - Assist with Dental documentation and record-keeping -Interact with support ...

Assign Family Dental Group

Dentist

Santa Rosa, CA

$800 - $900/day

... patient service. Fee for service and insurance patients with HMO, no Medi-cal. This is the ... patient management - Assist with Dental documentation and record-keeping -Interact with support ...

Allied OMS LLC

Patient Care Coordinator

Napa, CA · On-site

$19.75 - $26/hr

... service excellence, organizational skill, and administrative accuracy to manage scheduling, verify ... Patient Communication & Support · Serve as the first point of contact for patients, answering and ...

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Showing results 21-40

All JobsPatient Service JobsPatient Service Manager JobsPatient Service Manager Jobs in Rohnert Park, CA

Patient Service Manager information

See Rohnert Park, CA salary details

$33.2K

$73.2K

$124.1K

How much do patient service manager jobs pay per year?

As of Aug 12, 2026, the average yearly pay for patient service manager in Rohnert Park, CA is $73,203.00, according to ZipRecruiter salary data. Most workers in this role earn between $56,500.00 and $87,500.00 per year, depending on experience, location, and employer.

How does a patient service manager typically collaborate with clinical and administrative staff to enhance patient care?

A Patient Service Manager works closely with both clinical teams, such as nurses and physicians, and administrative personnel to ensure a seamless patient experience. They facilitate communication between departments, coordinate patient scheduling, and address any concerns or feedback from patients to improve service quality. By fostering teamwork and implementing efficient processes, Patient Service Managers help create a supportive environment that prioritizes patient satisfaction and operational excellence.

What does a patient service manager do?

A Patient Service Manager oversees the delivery of services to patients within a healthcare facility, ensuring their needs are met efficiently and compassionately. They are responsible for managing staff, optimizing patient flow, addressing complaints, and improving the overall patient experience. Additionally, they often collaborate with medical and administrative teams to implement policies and maintain high standards of care. Their goal is to create a positive environment for patients while supporting organizational objectives.

How hard is it to become a patient service manager?

Becoming a patient service manager typically requires a combination of relevant experience in healthcare or customer service, often 3-5 years, and a relevant educational background such as a bachelor's degree in healthcare administration or a related field. Strong communication, organizational skills, and familiarity with healthcare management software are also important; some roles may require certification in healthcare management or related areas.

What are the key skills and qualifications needed to thrive as a patient service manager?

To thrive as a Patient Service Manager, you need a solid background in healthcare administration, patient relations, and organizational management, often supported by a bachelor's degree in healthcare or business administration. Familiarity with electronic health record (EHR) systems, patient scheduling software, and knowledge of healthcare compliance regulations are typically required. Outstanding communication, problem-solving, and leadership skills set exceptional candidates apart, enabling them to manage teams and resolve patient concerns effectively. These skills are crucial for ensuring seamless patient experiences, operational efficiency, and regulatory compliance within healthcare facilities.
What cities near Rohnert Park, CA are hiring for Patient Service Manager jobs? Cities near Rohnert Park, CA with the most Patient Service Manager job openings:
Patient Service Manager jobs near you
Infographic showing various Patient Service Manager job openings in Rohnert Park, CA as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 21% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $73,203 per year, or $35.2 per hour.

Customer Experience Manager

Boutique Recruiting

Bodega Bay, CA • On-site

Full-time

Re-posted 25 days ago

Job description

We are seeking a Customer Experience Manager to join a growing medical company in Brisbane. This person will be responsible for leading the customer service department, contribute to the organizational design and development, and assisting the front-line customer facing and team build and expansion. Apply now for consideration!

Responsibilities:

  • Effectively supporting and driving operational results and leading the team through changes and new initiatives through effective coaching and performance management.
  • Meeting and exceeding service measurements, quality standards and customer service expectations
  • Supports organizational initiatives, driving consistency in processes and participating in projects outside standard job responsibilities.
  • Assures patient care service is being delivered consistent with the organizations mission and goals.
  • Supports clinical sites and works collaboratively with the Area Managers and Site Administers in performing a great door-to-door patient experience.
  • Determines call center operational strategies by conducting needs assessments, performance reviews, capacity planning, and cost/benefit analyses; identifying and evaluating state-of-the-art technologies; defining user requirements; establishing technical specifications, and production, productivity, quality, and customer-service standards; contributing information and analysis to organizational strategic plans and reviews.
  • Maintains and improves call center operations by monitoring system performance; identifying and resolving problems; preparing and completing action plans; completing system audits and analyses; and managing system and process improvement and quality assurance programs.
  • Accomplishes call center human resource objectives by recruiting, selecting, orienting, training, assigning, coaching, counseling, and disciplining employees; administering scheduling systems; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures.
  • Identify and solve strategic and daily issues by considering


Qualifications:

  • Minimum of five years of Management/Leadership experience in a medical call center environment
  • Minimum of three years’ experience as a Patient Care Manager or equivalent
  • Bachelor’s Degree in a related field preferred
  • Proven track record of delivering strong performance results
  • Ability to build and foster a high-performance team environment
  • Ability and desire to coach and mentor others
  • Strong interpersonal skills and influencing skills
  • Bilingual - English/Spanish preferred
  • Experienced with modern contact center technology
  • Excellent communication skills and interpersonal skills
  • Ability to problem-solve and to think tactically and identify significant success factors
  • Energetic customer experience champion familiar with contact center infrastructure
  • Collaborative and agile team member with the ability to pivot quickly and smoothly
  • Passionate employee engagement advocate with a focus on staff development, training and mentoring
  • Strong interpersonal skills and communication skills (both written and oral).
  • Self-motivated, adaptable to a dynamic and fast paced environment.
  • Attention to detail, highly organized, with personal initiative
  • Excellent team building and management skills
  • Excellent communication, conflict resolution, and follow-through skills
Boutique Recruiting logo

About Boutique Recruiting

Sourced by ZipRecruiter

We are a team with shared goals; mindfully placing candidates in the workforce to successfully fulfill their career ambitions while encouraging a sense of purpose and value. We have created a new kind of placement firm — one that values connection, personalization, commitment, impact, boldness and achievement. At Boutique Recruiting, our clients, candidates and employees are at the heart of our success.

Industry

Recruiting and staffing services

Company size

51 - 200 Employees

Headquarters location

San Diego, CA, US

Year founded

2014

Social media

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