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Patient Service Manager Jobs in Rochester, NY (NOW HIRING)

ZOLL LifeVest

Patient Service Representative

Rochester, NY · On-site

$17.25 - $22/hr

Patient Service Representative (PSR) Remote independent contract worker position Competitive fee ... Spanish Speaking Preferred The Cardiac Management Solutions division of ZOLL Medical Corporation ...

ZOLL LifeVest

Patient Service Representative

Rochester, NY · On-site

$17.25 - $22/hr

Patient Service Representative (PSR) Remote independent contract worker position Competitive fee ... Spanish Speaking Preferred The Cardiac Management Solutions division of ZOLL Medical Corporation ...

ZOLL LifeVest

Patient Service Representative

Rochester, NY · On-site

$17.25 - $22/hr

The Cardiac Management Solutions division of ZOLL, manufacturer of the LifeVest ® , is seeking a Patient Service Representative (PSR) in an independent contractor role to train patients on the use ...

ZOLL LifeVest

Patient Service Representative

Rochester, NY · On-site

$17.25 - $22/hr

The Cardiac Management Solutions division of ZOLL, manufacturer of the LifeVest ® , is seeking a Patient Service Representative (PSR) in an independent contractor role to train patients on the use ...

Aspen Dental

Patient Coordinator

Rochester, NY

$16 - $17/hr

When you join our team as a Patient Coordinator, which at Aspen we call Patient Experience ... The practices receive non-clinical business support services from Aspen Dental Management, Inc., a ...

Aspen Dental

Patient Coordinator

Canandaigua, NY · On-site

$17 - $20/hr

When you join our team as a Patient Coordinator, which at Aspen we call Patient Experience ... The practices receive non-clinical business support services from Aspen Dental Management, Inc., a ...

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All JobsPatient Service JobsPatient Service Manager JobsPatient Service Manager Jobs in Rochester, NY

Patient Service Manager information

See Rochester, NY salary details

$29.6K

$65.2K

$110.5K

How much do patient service manager jobs pay per year?

As of Aug 1, 2026, the average yearly pay for patient service manager in Rochester, NY is $65,204.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,300.00 and $77,900.00 per year, depending on experience, location, and employer.

What is the highest paying job in healthcare management?

The highest paying roles in healthcare management include Chief Executive Officers (CEOs) of hospitals and health systems, with salaries often exceeding $200,000 annually. Other high-paying positions include Chief Medical Officers and Chief Operating Officers, who oversee strategic and operational functions and typically require extensive experience and advanced degrees.

Is being a MOA a good entry-level job?

A Medical Office Assistant (MOA) role is often considered an entry-level position in healthcare, requiring basic administrative and clinical skills. It provides experience in patient interaction, medical records, and office management, which can be valuable for advancing in healthcare careers. However, it may require certification or training and typically involves standard office hours and clerical tasks.

How does a Patient Service Manager typically collaborate with clinical and administrative staff to enhance patient care?

A Patient Service Manager works closely with both clinical teams, such as nurses and physicians, and administrative personnel to ensure a seamless patient experience. They facilitate communication between departments, coordinate patient scheduling, and address any concerns or feedback from patients to improve service quality. By fostering teamwork and implementing efficient processes, Patient Service Managers help create a supportive environment that prioritizes patient satisfaction and operational excellence.

What degree do you need to be a health service manager?

A Patient Service Manager typically needs a bachelor's degree in healthcare administration, health services, or a related field. Some positions may require or prefer a master's degree such as a Master of Healthcare Administration (MHA) or Master of Business Administration (MBA) with a focus on healthcare. Relevant experience and strong organizational and communication skills are also important for this role.

What does a Patient Service Manager do?

A Patient Service Manager oversees the delivery of services to patients within a healthcare facility, ensuring their needs are met efficiently and compassionately. They are responsible for managing staff, optimizing patient flow, addressing complaints, and improving the overall patient experience. Additionally, they often collaborate with medical and administrative teams to implement policies and maintain high standards of care. Their goal is to create a positive environment for patients while supporting organizational objectives.

What does a patient manager do?

A patient service manager oversees patient care coordination, manages front-office staff, and ensures efficient patient flow within a healthcare facility. They handle scheduling, patient inquiries, and compliance with healthcare regulations, often using electronic health record (EHR) systems. Strong communication, organizational skills, and knowledge of healthcare policies are essential for this role.

What are the key skills and qualifications needed to thrive as a Patient Service Manager, and why are they important?

To thrive as a Patient Service Manager, you need a solid background in healthcare administration, patient relations, and organizational management, often supported by a bachelor's degree in healthcare or business administration. Familiarity with electronic health record (EHR) systems, patient scheduling software, and knowledge of healthcare compliance regulations are typically required. Outstanding communication, problem-solving, and leadership skills set exceptional candidates apart, enabling them to manage teams and resolve patient concerns effectively. These skills are crucial for ensuring seamless patient experiences, operational efficiency, and regulatory compliance within healthcare facilities.
What are the most commonly searched types of Patient Service jobs in Rochester, NY? The most popular types of Patient Service jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Patient Service Manager jobs? Cities near Rochester, NY with the most Patient Service Manager job openings:
Patient Service Manager jobs near you

Patient Service Representative

ZOLL LifeVest

Rochester, NY • On-site

$17.25 - $22/hr

Contractor

Re-posted 7 days ago

Job description

Position Title: Patient Service Representative (PSR)

Remote independent contract worker position

Competitive fee for service

Flexibility – work around your schedule

Lifesaving medical technology

*Spanish Speaking Preferred

The Cardiac Management Solutions division of ZOLL Medical Corporation develops products to protect and manage cardiac patients, including the LifeVest® wearable cardioverter defibrillator (WCD) and associated technologies.

Heart disease is the leading cause of death for both men and women in the U.S. At ZOLL, your services will help to ensure cardiac patients get the life-saving therapy they need. To date, the LifeVest® has been worn by hundreds of thousands of patients and saved thousands of lives.

Preferred Candidates include (not limited to): RN, EMT, Paramedic, EMS, Firefighter, PA, LPN, MA, Phlebotomy, RCIS, CVT, EKG Technician, etc. All candidates reviewed on an individual basis.

Summary Description:

The Cardiac Management Solutions division of ZOLL, manufacturer of the LifeVest®, is seeking a Patient Service Representative (PSR) in an independent contractor role to train patients on the use and care of LifeVest ®.

 LifeVest®  is worn by patients at risk for sudden cardiac arrest (SCA), providing protection during their changing condition.  It is lightweight and easy to wear, allowing patients to return to their common activities of daily living, while having the peace of mind that they are protected from SCA.  

This is the perfect opportunity for the health professional with patient care and teaching experience to supplement his or her income. A typical LifeVest® patient is in the hospital awaiting discharge, and the Patient Service Representative sets up the equipment and trains the patient and caregivers on the  use and care of the device. They also follow up with patients as needed to assure patient understanding and satisfaction. PSRs retain the flexibility to accept or decline assignments as their schedules dictate. Most assignments can be scheduled during free time – before/after work, and on days off.

Responsibilities:

  • Contact caregivers and family to schedule services
  • Willingness to accept assignments which could include daytime, evenings, and/or weekends. 
  • Travel to patient’s homes and health care facilities  to provide services
  • Train the patient and other caregivers of patient (if applicable) in the use of LifeVest®
  • Program LifeVest® according to the prescribing physician’s orders
  • Measure the patient and determine correct garment size
  • Review with patient, and have patient sign, all necessary paperwork applicable to the service.
  • Transmit signed copy of the Patient Agreement and WEAR Checklist to ZOLL within 24 hours of the assignment
  • Manage device and garment inventory
  • Disclose  family relationship with any potential referral source

Qualifications:

  • Have 1 year patient care experience
    • Patient experience must be in a paid professional environment (not family caregiver)
  • Patient experience must be documented on resume
  • Completion of background check 
    • Florida and Ohio candidates must complete a level 2 screening, fee not paid by ZOLL
  • Disclosure of personal NPI number (if applicable)
  • Valid driver’s license and car insurance and/or valid state ID
  • Willingness to pay a $30 annual DME fee which is deducted from a completed Work Order
  • Willingness to pay for additional vendor credentialing (i.e. RepTrax) if needed geographically

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