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Patient Service Manager Jobs in Randolph, MA (NOW HIRING)

UMR

Patient Service Specialist

Boston, MA · On-site

$17.75 - $24.25/hr

Patient Service Specialist Optum is a global organization that delivers care, aided by technology ... Schedule to be determined by manager upon hire. If you are located within a commutable distance to ...

Brownhealth

Patient Service Representative

Taunton, MA · On-site

$18.13 - $29.90/hr

The Patient Service Representative reports to the Practice Manager. The Patient Service Representative oversees and verifies the financial processes associated with patient services provided in the ...

UnitedHealthcare

Patient Service Specialist

Boston, MA · On-site

$17.75 - $24.25/hr

Patient Service Specialist Optum is a global organization that delivers care, aided by technology ... Schedule to be determined by manager upon hire. If you are located within a commutable distance to ...

Reliant Medical Group

Patient Service Specialist

Boston, MA · On-site

$17.75 - $24.25/hr

Patient Service Specialist Optum is a global organization that delivers care, aided by technology ... Schedule to be determined by manager upon hire. If you are located within a commutable distance to ...

Genoa Telepsychiatry

Patient Service Specialist

Boston, MA · On-site

$17.75 - $24.25/hr

Patient Service Specialist Optum is a global organization that delivers care, aided by technology ... Schedule to be determined by manager upon hire. If you are located within a commutable distance to ...

ZOLL LifeVest

Patient Service Representative

Boston, MA · On-site

$19 - $24.25/hr

The Cardiac Management Solutions division of ZOLL, manufacturer of the LifeVest ® , is seeking a Patient Service Representative (PSR) in an independent contractor role to train patients on the use ...

divvyDOSE

Patient Service Specialist

Boston, MA · On-site

$17.75 - $24.25/hr

Patient Service Specialist Optum is a global organization that delivers care, aided by technology ... Schedule to be determined by manager upon hire. If you are located within a commutable distance to ...

ZOLL LifeVest

Patient Service Representative

Boston, MA · On-site

$19 - $24.25/hr

The Cardiac Management Solutions division of ZOLL, manufacturer of the LifeVest ® , is seeking a Patient Service Representative (PSR) in an independent contractor role to train patients on the use ...

ZOLL Medical

Patient Service Representative

Newton, MA · On-site

$19.25 - $24.50/hr

The Cardiac Management Solutions division of ZOLL, manufacturer of the LifeVest ® , is seeking a Patient Service Representative (PSR) in an independent contractor role to train patients on the use ...

ZOLL LifeVest

Patient Service Representative

Framingham, MA · On-site

$18 - $23/hr

The Cardiac Management Solutions division of ZOLL, manufacturer of the LifeVest ® , is seeking a Patient Service Representative (PSR) in an independent contractor role to train patients on the use ...

ZOLL LifeVest

Patient Service Representative

Boston, MA · On-site

$19 - $24.25/hr

The Cardiac Management Solutions division of ZOLL, manufacturer of the LifeVest ® , is seeking a Patient Service Representative (PSR) in an independent contractor role to train patients on the use ...

ZOLL LifeVest

Patient Service Representative

Newton, MA · On-site

$19.25 - $24.50/hr

The Cardiac Management Solutions division of ZOLL, manufacturer of the LifeVest ® , is seeking a Patient Service Representative (PSR) in an independent contractor role to train patients on the use ...

UnitedHealthcare At Home

Patient Service Specialist

Boston, MA · On-site

$17.75 - $24.25/hr

Patient Service Specialist Optum is a global organization that delivers care, aided by technology ... Schedule to be determined by manager upon hire. If you are located within a commutable distance to ...

ZOLL LifeVest

Patient Service Representative

Cambridge, MA · On-site

$19.25 - $24.25/hr

The Cardiac Management Solutions division of ZOLL, manufacturer of the LifeVest ® , is seeking a Patient Service Representative (PSR) in an independent contractor role to train patients on the use ...

ZOLL LifeVest

Patient Service Representative

Newton, MA · On-site

$19.25 - $24.50/hr

The Cardiac Management Solutions division of ZOLL, manufacturer of the LifeVest ® , is seeking a Patient Service Representative (PSR) in an independent contractor role to train patients on the use ...

ZOLL LifeVest

Patient Service Representative

Boston, MA · On-site

$19 - $24.25/hr

The Cardiac Management Solutions division of ZOLL, manufacturer of the LifeVest ® , is seeking a Patient Service Representative (PSR) in an independent contractor role to train patients on the use ...

ZOLL LifeVest

Patient Service Representative

Framingham, MA · On-site

$19 - $24.25/hr

The Cardiac Management Solutions division of ZOLL, manufacturer of the LifeVest ® , is seeking a Patient Service Representative (PSR) in an independent contractor role to train patients on the use ...

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All JobsPatient Service JobsPatient Service Manager JobsPatient Service Manager Jobs in Randolph, MA

Patient Service Manager information

See Randolph, MA salary details

$30.6K

$67.4K

$114.2K

How much do patient service manager jobs pay per year?

As of Aug 30, 2026, the average yearly pay for patient service manager in Randolph, MA is $67,385.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,000.00 and $80,600.00 per year, depending on experience, location, and employer.

What does a patient service manager do?

A Patient Service Manager oversees the delivery of services to patients within a healthcare facility, ensuring their needs are met efficiently and compassionately. They are responsible for managing staff, optimizing patient flow, addressing complaints, and improving the overall patient experience. Additionally, they often collaborate with medical and administrative teams to implement policies and maintain high standards of care. Their goal is to create a positive environment for patients while supporting organizational objectives.

What are the key skills and qualifications needed to thrive as a patient service manager?

To thrive as a Patient Service Manager, you need a solid background in healthcare administration, patient relations, and organizational management, often supported by a bachelor's degree in healthcare or business administration. Familiarity with electronic health record (EHR) systems, patient scheduling software, and knowledge of healthcare compliance regulations are typically required. Outstanding communication, problem-solving, and leadership skills set exceptional candidates apart, enabling them to manage teams and resolve patient concerns effectively. These skills are crucial for ensuring seamless patient experiences, operational efficiency, and regulatory compliance within healthcare facilities.

How does a patient service manager typically collaborate with clinical and administrative staff to enhance patient care?

A Patient Service Manager works closely with both clinical teams, such as nurses and physicians, and administrative personnel to ensure a seamless patient experience. They facilitate communication between departments, coordinate patient scheduling, and address any concerns or feedback from patients to improve service quality. By fostering teamwork and implementing efficient processes, Patient Service Managers help create a supportive environment that prioritizes patient satisfaction and operational excellence.

How hard is it to become a patient service manager?

Becoming a patient service manager typically requires a combination of relevant experience in healthcare or customer service, often 3-5 years, and strong leadership and communication skills. Many employers prefer candidates with a background in healthcare administration or related certifications, such as a Certified Medical Manager (CMM), and familiarity with healthcare management software. The role may also require a bachelor's degree in healthcare administration, management, or a related field.

What are the most commonly searched types of Patient Service jobs in Randolph, MA?

The most popular types of Patient Service jobs in Randolph, MA are:

What cities near Randolph, MA are hiring for Patient Service Manager jobs?

Cities near Randolph, MA with the most Patient Service Manager job openings:

Patient Service Manager jobs near you
Infographic showing various Patient Service Manager job openings in Randolph, MA as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $67,385 per year, or $32.4 per hour.

Patient Service Representative

Taunton, MA • On-site

Brown University Health
Hospitals

6.7

Company rating: 6.7 out of 10

Based on 95 frontline employees who took The Breakroom Quiz

532nd of 895 rated healthcare providers

People enjoy working here

Recommended by parents

Respectful managers

Learn more about Brown University Healthexternal

$18.13 - $29.90/hr

Other

Posted 9 days ago

Job description

Patient Service Representative

The Patient Service Representative reports to the Practice Manager. The Patient Service Representative oversees and verifies the financial processes associated with patient services provided in the Practice. The Patient Service Representative greets patients, performs registration check-in functions, answers phones, schedules patient appointments, obtains referrals and authorizations, processes forms, and performs discharge process. Brown University Health employees are expected to successfully role model the organization's values of Compassion, Accountability, Respect, and Excellence as these values guide our everyday actions with patients, customers and one another. In addition to our values, all employees are expected to demonstrate the core Success Factors which tell us how we work together and how we get things done. The core Success Factors include: Instill Trust and Value Differences Patient and Community Focus and Collaborate

RESPONSIBILITIES:

PRINCIPAL DUTIES AND RESPONSIBILITIES:

  • Oversees patient financial process to ensure patient payments (co-payments, deductibles, self pay) are obtained at time of service and are properly processed.
  • Verifies that all necessary information is complete and accurate; demographics, referrals, authorizations, billing codes, diagnoses information, etc.
  • Completes end of day batch, including reconciliation of arrived patient schedule and time of service payments within established time frame.
  • Provides clerical support for the practice.
  • Orients and serves as a resource to new employees regarding department policies and procedures.
  • Maintains quality, safety, environmental and infection control in accordance with established department policies, procedures, and objectives.
  • Protects and preserves the patient's right to privacy and confidentiality.
  • Travel to satellite offices to perform duties may be required.
  • Performs other related duties as required.

MINIMUM QUALIFICATIONS:

BASIC KNOWLEDGE: Knowledge normally acquired through completion of two year Medical Office Management/Medical Secretary program or equivalent experience in a physician's medical office practice. Demonstrated knowledge and skills necessary to provide care to patients throughout the life span, with consideration of aging processes, human development stages, and cultural patterns in each step of the care process.

EXPERIENCE: Two years experience in a physician's medical office practice. Proficient in English language and computer appointment scheduling skills; Familiarity with medical office procedures and medical terminology. Excellent interpersonal and communication skills.

WORK ENVIRONMENT AND PHYSICAL REQUIREMENTS: Healthcare environment such as physicians' medical office practice and ancillary healthcare enterprises. Works with medical office equipment and has direct patient contact. Any potential hazards are minimized by adherence to established safety procedures and precautions including use safety equipment and protective clothing. Walks and stands intermittently throughout the day.May be exposed to electrical and energy hazards.May lift and position patients, and lift supplies up to 50 pounds

INDEPENDENT ACTION: Incumbent functions independently within a broad scope of department policies and practices, generally refer specific problems to supervisor only where clarification of departmental policies and procedures may be required.

SUPERVISORY RESPONSIBILITY: None.

Pay Range: $18.13-$29.90

EEO Statement: Brown University Health is committed to providing equal employment opportunities and maintaining a work environment free from all forms of unlawful discrimination and harassment.

Location: 72 Washington Street - 72 Washington Street Taunton, Massachusetts 02780

Work Type: 8am-4:30pm

Work Shift: Day

Daily Hours: 8 hours

Driving Required: No

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