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Patient Service Manager Jobs in Ontario (NOW HIRING)

CA$19.37 - CA$27.71/hr

As a not-for-profit, we support patient care, research, teaching, and community service, striving ... system and manage more non-routine phone calls and solve routine issues as appropriate ...

CA$17.71 - CA$23.20/hr

As a not-for-profit, we support patient care, research, teaching, and community service, striving ... system and manage more non-routine phone calls and solve routine issues as appropriate ...

Environmental Services Manager

Perth, ON · On-site

CA$49.12K - CA$61.40K/yr

The Environmental Service Manager leads the Housekeeping, Laundry, and Maintenance departments to ... patient, understanding, and able to connect with both residents and their families • You are able ...

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Showing results 1-20

Patient Service Manager information

See Ontario salary details

$19K

$53.9K

$85K

How much do patient service manager jobs pay per year?

As of May 28, 2026, the average yearly pay for patient service manager in Ontario is $53,887.00, according to ZipRecruiter salary data. Most workers in this role earn between $34,500.00 and $71,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Patient Service Manager, and why are they important?

To thrive as a Patient Service Manager, you need a solid background in healthcare administration, patient relations, and organizational management, often supported by a bachelor's degree in healthcare or business administration. Familiarity with electronic health record (EHR) systems, patient scheduling software, and knowledge of healthcare compliance regulations are typically required. Outstanding communication, problem-solving, and leadership skills set exceptional candidates apart, enabling them to manage teams and resolve patient concerns effectively. These skills are crucial for ensuring seamless patient experiences, operational efficiency, and regulatory compliance within healthcare facilities.

How does a Patient Service Manager typically collaborate with clinical and administrative staff to enhance patient care?

A Patient Service Manager works closely with both clinical teams, such as nurses and physicians, and administrative personnel to ensure a seamless patient experience. They facilitate communication between departments, coordinate patient scheduling, and address any concerns or feedback from patients to improve service quality. By fostering teamwork and implementing efficient processes, Patient Service Managers help create a supportive environment that prioritizes patient satisfaction and operational excellence.

What does a Patient Service Manager do?

A Patient Service Manager oversees the delivery of services to patients within a healthcare facility, ensuring their needs are met efficiently and compassionately. They are responsible for managing staff, optimizing patient flow, addressing complaints, and improving the overall patient experience. Additionally, they often collaborate with medical and administrative teams to implement policies and maintain high standards of care. Their goal is to create a positive environment for patients while supporting organizational objectives.
What are the most commonly searched types of Patient Service jobs in Ontario? The most popular types of Patient Service jobs in Ontario are:
What cities in Ontario are hiring for Patient Service Manager jobs? Cities in Ontario with the most Patient Service Manager job openings:
Patient Service Representative - Infusion (F/T Days)

Patient Service Representative - Infusion (F/T Days)

Mercy

Toronto, ON

CA$100/day

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 10 days ago


Mercy rating

6.6

Company rating: 6.6 out of 10

Based on 200 frontline employees who took The Breakroom Quiz

554th of 864 rated healthcare providers


Job description

Find your calling at Mercy!The Advanced Patient Services Representative plays a crucial role in ensuring the smooth operation of the clinic practice by managing patient interactions, administrative tasks, and providing exceptional customer service. This position requires a high level of professionalism, communication skills, and the ability to handle a variety of responsibilities efficiently.Position Details:

The Patient Service Representative (PSR) is the first point of contact for patients and visitors. The PSR ensures that the patient experience is positive and seamless by managing front desk operations and workflows.

Patient Service Representative

  • Education: High school diploma or equivalent

  • Experience Preferred: One year of applicable medical office experience.

  • New hire must attend Clinic Core Front Desk Training through Clinical Education.
    All new hires are hired into this role.

Advanced Patient Service Representative (Internal Only)

  • Education: High school diploma or equivalent

  • Current Patient Service Reps who are moving to Advanced title on the career ladder must complete both Patient Service Rep and Advanced PR competencies prior to being promoted.

Mercy Key Benefits:

  • Tuition Reimbursement up to $2,000 for continuing education

  • Health/Dental/Vision available after day one

  • Annual contribution of $100 per month to eligible co-workers enrolled in the Dependent Care FSA

  • Paid parental leave for new parents

  • 401k with employer match

  • Paid PTO for volunteering

  • Competitive salary

  • Future career growth!

Find us at:

Facebook|LinkedIn|Instagram|mercy.net|Mercy Careers

EEO/AA/Minorities/Females/Disabled/Veterans

Why Mercy?

From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.

Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.


What Mercy employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


Mercy logo

About Mercy

Sourced by ZipRecruiter

Our mission is clear. We bring to life a healing ministry through our compassionate care and exceptional service. At Mercy, we believe in careers that match the unique gifts of unique individuals - careers that not only make the most of your skills and talents, but also your heart.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Chesterfield, MO, US

Year founded

1827