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Patient Service Manager Jobs in Minnesota (NOW HIRING)

Imh

Patient Service Representative

Lowry, MN · On-site

$19.29 - $25.61/hr

Time Management * Problem Solving Minimum Qualifications * Six months of customer service ... patient satisfaction. * Ability to protect privacy, confidentiality, and Protected Health ...

Mercy

Patient Service Representative - Pediatrics

Anoka, MN · On-site

$17.75 - $22.75/hr

The Advanced Patient Services Representative plays a crucial role in ensuring the smooth operation of the clinic practice by managing patient interactions, administrative tasks, and providing ...

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Patient Service Manager information

See Minnesota salary details

$29.4K

$64.7K

$109.7K

How much do patient service manager jobs pay per year?

As of Aug 20, 2026, the average yearly pay for patient service manager in Minnesota is $64,724.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,000.00 and $77,400.00 per year, depending on experience, location, and employer.

What does a patient service manager do?

A Patient Service Manager oversees the delivery of services to patients within a healthcare facility, ensuring their needs are met efficiently and compassionately. They are responsible for managing staff, optimizing patient flow, addressing complaints, and improving the overall patient experience. Additionally, they often collaborate with medical and administrative teams to implement policies and maintain high standards of care. Their goal is to create a positive environment for patients while supporting organizational objectives.

What are the key skills and qualifications needed to thrive as a patient service manager?

To thrive as a Patient Service Manager, you need a solid background in healthcare administration, patient relations, and organizational management, often supported by a bachelor's degree in healthcare or business administration. Familiarity with electronic health record (EHR) systems, patient scheduling software, and knowledge of healthcare compliance regulations are typically required. Outstanding communication, problem-solving, and leadership skills set exceptional candidates apart, enabling them to manage teams and resolve patient concerns effectively. These skills are crucial for ensuring seamless patient experiences, operational efficiency, and regulatory compliance within healthcare facilities.

How does a patient service manager typically collaborate with clinical and administrative staff to enhance patient care?

A Patient Service Manager works closely with both clinical teams, such as nurses and physicians, and administrative personnel to ensure a seamless patient experience. They facilitate communication between departments, coordinate patient scheduling, and address any concerns or feedback from patients to improve service quality. By fostering teamwork and implementing efficient processes, Patient Service Managers help create a supportive environment that prioritizes patient satisfaction and operational excellence.

How hard is it to become a patient service manager?

Becoming a patient service manager typically requires a combination of relevant experience in healthcare or customer service, often 3-5 years, and strong leadership and communication skills. Many employers prefer candidates with a background in healthcare administration or related certifications, such as a Certified Medical Manager (CMM), and familiarity with healthcare management software. The role may also require a bachelor's degree in healthcare administration, management, or a related field.

What are the most commonly searched types of Patient Service jobs in Minnesota?

The most popular types of Patient Service jobs in Minnesota are:

What cities in Minnesota are hiring for Patient Service Manager jobs?

Cities in Minnesota with the most Patient Service Manager job openings:

Patient Service Manager jobs near you
Infographic showing various Patient Service Manager job openings in Minnesota as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, 3% Contract, and 1% Nights. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $64,724 per year, or $31.1 per hour.

Patient Service Representative (PSR)

Vitreoretinal Surgery PLLC

Anoka, MN • On-site

$21.50 - $24/hr

Full-time

Medical, Dental, Life, PTO

Re-posted 29 days ago

Job description

Apply Here: https://secure.onehcm.com/ta/VRSPLLC.jobs?ShowJob=587338772&TrackId=ZipRecruiter

Retina Consultants of Minnesota (RCM)  is seeking outgoing, patient focused individuals to work as a Patient Service Representative (PSR).

If you have a passion for providing exceptional patient care, are highly personable, team-oriented, attuned to accuracy and fine detail, and would like to advance your career in Ophthalmology, we would like to talk to you.

We are looking for an organized Patient Service Representative to join our medical practice. You will be responsible for an array of activities related to patient intake and care, including greeting and checking-in patients, as well as verifying information supplied by patients. You should be able to work in a fast-paced environment and demonstrate exceptional multitasking abilities.

To be successful as a Patient Service Representative, you must be able to facilitate and coordinate communication between patients, family members, and medical staff.

Main Patient Service Representative Responsibilities include:

  • Answer multi-line phones and either direct the caller to the appropriate party or handle the caller's needs yourself
  • Greet patients upon arrival, sign them in and obtain insurance information and any other necessary data
  • Provide patients with intake and new patient forms as well as copies of our office policies and legally required documents
  • Process payments from patients for co-pays and uninsured visits
  • Schedule appointments for new and recurring patients based on Physician availability
  • Maintain hard copy patient records as well as the files stored in our EHR
  • Call patients to remind them of upcoming appointments and to help them schedule testing for off-site services
  • Provide patients with support and guidance as needed

Required Skills, Abilities and Attributes for Patient Service Representative include:

  • High School Degree or GED
  • Applicants MUST be personally motivated to provide excellent patient care!!
  • Prior Administrative or Front Desk experience, preferably in a healthcare setting
  • Must be able to "think on your feet" and have exceptional multi-tasking skills
  • Be an excellent team player who works cooperatively and respectfully with all doctors, supervisors, and co-workers
  • Displays a desire to perpetually “Learn and Grow”
  • Efficient and highly accurate user of applicable information technology and health care management systems
  • Physically capable of working long hours in a fast-paced, often stressful, environment with the potential of emergency situations.
We offer excellent compensation and benefits, to include:
  • Paid Holidays - 7 days per year
  • Personal Time Off (PTO) - 16 days per year
  • Health Insurance
  • Health Reimbursement Account
  • Health Savings Account
  • Dental Insurance (free single coverage)
  • Flexible Spending Accounts
  • Basic and Supplemental Term Life Insurance (free single coverage)
  • Long Term Disability (free single coverage)
  • Long Term Care (free single coverage)
  • Short-Term Disability
  • Vision
  • Annual $250 uniform (scrubs and shoes) reimbursement
About Retina Consultants of Minnesota (RCM):
RCM has 9 Minnesota locations - St. Louis Park, Edina, Edina Specialty, Woodbury, Blaine, Duluth, Maplewood, Anoka and Mankato.
Everything we do…. every decision we make…takes our Guiding Principles into consideration. Our guiding principles are:
  • We exist to serve our patients. We will provide the best available medical skills, technology, and service. We will be their advocates. We will care for our patients as if they were members of our family. We will treat our patients with respect, dignity, and kindness.
  • We are proud of our dedicated staff. We will strive to provide a rewarding career with opportunity for personal and professional growth. We will promote teamwork. We will provide a respectful and safe working environment.
  • We are humbled that other doctors entrust their patients to our care. We will be available when we are needed. We will promptly communicate the results of patient evaluation and treatment. We will respect the referring doctors’ relationships with their patients.
  • We recognize that we have a responsibility to our community. We will strive to be desire to perpetually “Learn and Grow”
  • Efficient and highly accurate user of applicable information technology and health care management systems
  • A good corporate citizen. We will function ethically. We will be prudent in our stewardship of healthcare resources.
  • Medical advances are critical to our patients. We will remain at the forefront in the search for new knowledge and treatments of retinal disease. We will participate in clinical research. We will share our knowledge with our patients and referring doctors, and with our retinal colleagues around the world.