At UnityPoint Health, we believe that our patient-centered vision and physician-driven philosophy ... services in primary care, walk-in care and specialty care. The clinical teams at the area's clinics ...
At UnityPoint Health, we believe that our patient-centered vision and physician-driven philosophy ... services in primary care, walk-in care and specialty care. The clinical teams at the area's clinics ...
At UnityPoint Health, we believe that our patient-centered vision and physician-driven philosophy ... services in primary care, walk-in care and specialty care. The clinical teams at the area's clinics ...
At UnityPoint Health, we believe that our patient-centered vision and physician-driven philosophy ... services in primary care, walk-in care and specialty care. The clinical teams at the area's clinics ...
At UnityPoint Health, we believe that our patient-centered vision and physician-driven philosophy ... services in primary care, walk-in care and specialty care. The clinical teams at the area's clinics ...
At UnityPoint Health, we believe that our patient-centered vision and physician-driven philosophy ... services in primary care, walk-in care and specialty care. The clinical teams at the area's clinics ...
Broad understanding in patient services, market access, buy and bill, specialty pharmacy ... Associate Territory Account Specialist: Recently separated from the US Military with 4+ years of ...
Broad understanding in patient services, market access, buy and bill, specialty pharmacy ... Associate Territory Account Specialist: Recently separated from the US Military with 4+ years of ...
Broad understanding in patient services, market access, buy and bill, specialty pharmacy ... Associate Territory Account Specialist: Recently separated from the US Military with 4+ years of ...
Broad understanding in patient services, market access, buy and bill, specialty pharmacy ... Associate Territory Account Specialist: Recently separated from the US Military with 4+ years of ...
Broad understanding in patient services, market access, buy and bill, specialty pharmacy ... Associate Territory Account Specialist: Recently separated from the US Military with 4+ years of ...
Broad understanding in patient services, market access, buy and bill, specialty pharmacy ... Associate Territory Account Specialist: Recently separated from the US Military with 4+ years of ...
Food Service Supervisor
Waterloo, IA · On-site
... patient food services, retail, procurement, fooddistributionand catering. Adheres toMercyOne ... Associate's degree preferred. * Food Safety Certification preferred. Colleagues of MercyOne Health ...
Food Service Supervisor
Waterloo, IA · On-site
... patient food services, retail, procurement, fooddistributionand catering. Adheres toMercyOne ... Associate's degree preferred. * Food Safety Certification preferred. Colleagues of MercyOne Health ...
Food Service Supervisor
Waterloo, IA · On-site
... patient food services, retail, procurement, fooddistributionand catering. Adheres toMercyOne ... Associate's degree preferred. * Food Safety Certification preferred. Colleagues of MercyOne Health ...
Food Service Supervisor
Waterloo, IA · On-site
... patient food services, retail, procurement, fooddistributionand catering. Adheres toMercyOne ... Associate's degree preferred. * Food Safety Certification preferred. Colleagues of MercyOne Health ...
Food Service Supervisor
Waterloo, IA · On-site
... patient food services, retail, procurement, food distribution and catering. Adheres to MercyOne ... Associate's degree preferred. * Food Safety Certification preferred. Colleagues of MercyOne Health ...
Food Service Supervisor
Waterloo, IA · On-site
... patient food services, retail, procurement, food distribution and catering. Adheres to MercyOne ... Associate's degree preferred. * Food Safety Certification preferred. Colleagues of MercyOne Health ...
... services with the program excellence and cost containment that you demand. Hines & Associates, Inc ... Be the patient advocate you desire to be! Specialty Case Manager positions also available!
Quick apply
... services with the program excellence and cost containment that you demand. Hines & Associates, Inc ... Be the patient advocate you desire to be! Specialty Case Manager positions also available!
Case Manager - RN
Independence, IA · On-site
... services with the program excellence and cost containment that you demand. Hines & Associates, Inc ... Be the patient advocate you desire to be! Specialty Case Manager positions also available!
Case Manager - RN
Independence, IA · On-site
... services with the program excellence and cost containment that you demand. Hines & Associates, Inc ... Be the patient advocate you desire to be! Specialty Case Manager positions also available!
Case Manager - RN
Independence, IA · On-site
... services with the program excellence and cost containment that you demand. Hines & Associates, Inc ... Be the patient advocate you desire to be! Specialty Case Manager positions also available!
Case Manager - RN
Independence, IA · On-site
... services with the program excellence and cost containment that you demand. Hines & Associates, Inc ... Be the patient advocate you desire to be! Specialty Case Manager positions also available!
Case Manager - RN
Independence, IA · On-site
... services with the program excellence and cost containment that you demand. Hines & Associates, Inc ... Be the patient advocate you desire to be! Specialty Case Manager positions also available!
Case Manager - RN
Independence, IA · On-site
... services with the program excellence and cost containment that you demand. Hines & Associates, Inc ... Be the patient advocate you desire to be! Specialty Case Manager positions also available!
RN-Procedural Services
Waterloo, IA · On-site
Develops an individual plan of care using a collaborative approach with the patient/family and ... Associates Degree in Nursing. * Current license in the state of Iowa or meets criteria established ...
RN-Procedural Services
Waterloo, IA · On-site
Develops an individual plan of care using a collaborative approach with the patient/family and ... Associates Degree in Nursing. * Current license in the state of Iowa or meets criteria established ...
RN-Procedural Services
Waterloo, IA · On-site
Develops an individual plan of care using a collaborative approach with the patient/family and ... Associates Degree in Nursing. * Current license in the state of Iowa or meets criteria established ...
RN-Procedural Services
Waterloo, IA · On-site
Develops an individual plan of care using a collaborative approach with the patient/family and ... Associates Degree in Nursing. * Current license in the state of Iowa or meets criteria established ...
Develops an individual plan of care using a collaborative approach with the patient/family and ... Associates Degree in Nursing. * Current license in the state of Iowa or meets criteria established ...
Develops an individual plan of care using a collaborative approach with the patient/family and ... Associates Degree in Nursing. * Current license in the state of Iowa or meets criteria established ...
RN-Procedural Services
Waterloo, IA · On-site
Develops an individual plan of care using a collaborative approach with the patient/family and ... Associates Degree in Nursing. * Current license in the state of Iowa or meets criteria established ...
RN-Procedural Services
Waterloo, IA · On-site
Develops an individual plan of care using a collaborative approach with the patient/family and ... Associates Degree in Nursing. * Current license in the state of Iowa or meets criteria established ...
RN-Procedural Services
Waterloo, IA · On-site
Develops an individual plan of care using a collaborative approach with the patient/family and ... Associates Degree in Nursing. * Current license in the state of Iowa or meets criteria established ...
RN-Procedural Services
Waterloo, IA · On-site
Develops an individual plan of care using a collaborative approach with the patient/family and ... Associates Degree in Nursing. * Current license in the state of Iowa or meets criteria established ...
Provide direct patient care and nursing services * Assess and monitor patient conditions ... Associate Degree in Nursing (ADN) or equivalent nursing education required * Current Registered ...
Provide direct patient care and nursing services * Assess and monitor patient conditions ... Associate Degree in Nursing (ADN) or equivalent nursing education required * Current Registered ...
We offer a comprehensive suite of services ranging from advanced surgery and internal medicine to ... Patient Mix: Primarily small-animal general practice seeing dogs and cats, with the added ...
We offer a comprehensive suite of services ranging from advanced surgery and internal medicine to ... Patient Mix: Primarily small-animal general practice seeing dogs and cats, with the added ...
Patient Service Associate information
See Waterloo, IA salary details
$12.80 - $13.86
2% of jobs
$13.86 - $14.91
9% of jobs
$14.91 - $15.97
9% of jobs
$16.55 is the 25th percentile. Wages below this are outliers.
$15.97 - $17.02
11% of jobs
$17.02 - $18.08
18% of jobs
The median wage is $18.24 / hr.
$18.08 - $19.13
14% of jobs
$20.15 is the 75th percentile. Wages above this are outliers.
$19.13 - $20.19
14% of jobs
$20.19 - $21.25
9% of jobs
$21.25 - $22.30
6% of jobs
$22.30 - $23.36
6% of jobs
$23.36 - $24.41
3% of jobs
$12
$18
$24
How much do patient service associate jobs pay per hour?
As of Aug 22, 2026, the average hourly pay for patient service associate in Waterloo, IA is $18.69, according to ZipRecruiter salary data. Most workers in this role earn between $16.11 and $20.38 per hour, depending on experience, location, and employer.
What is a patient service associate?
Patient Service Associates are healthcare professionals who serve as the first point of contact for patients in medical facilities. They handle administrative tasks such as scheduling appointments, maintaining patient records, verifying insurance information, and assisting with patient check-in and check-out procedures. Their role is essential for ensuring a smooth and efficient patient experience and supporting the overall operations of clinics, hospitals, or medical offices.
What are the key skills and qualifications needed to thrive as a patient service associate, and why are they important?
To thrive as a Patient Service Associate, you need strong customer service abilities, attention to detail, and familiarity with healthcare procedures, usually supported by a high school diploma or equivalent. Competence in using electronic health record (EHR) systems, scheduling software, and basic office applications is typically required. Excellent communication, empathy, and problem-solving skills help you effectively support patients and collaborate with medical teams. These competencies ensure efficient clinic operations, positive patient experiences, and accurate management of sensitive health information.
What are some common challenges patient service associates face and how can they effectively handle them?
Patient Service Associates often encounter high patient volumes and must balance multiple administrative tasks while maintaining excellent customer service. Managing stressed or anxious patients and navigating scheduling conflicts are common challenges. Effective communication, strong organizational skills, and remaining calm under pressure are key to success. Many employers provide training and mentorship to help Patient Service Associates develop these skills and adapt to the fast-paced healthcare environment.
What is the difference between Patient Service Associate vs Medical Receptionist?
| Aspect | Patient Service Associate | Medical Receptionist |
|---|---|---|
| Credentials | High school diploma; some roles may require certification in healthcare customer service | High school diploma; often no formal certification required |
| Work Environment | Hospitals, clinics, outpatient facilities | Doctor's offices, clinics, outpatient centers |
| Job Responsibilities | Patient check-in, scheduling, insurance verification, patient communication | Scheduling appointments, answering phones, greeting patients, managing records |
The Patient Service Associate and Medical Receptionist roles share similar duties like patient interaction and administrative tasks. However, Patient Service Associates often have more responsibilities related to insurance and patient flow in healthcare settings, while Medical Receptionists focus more on appointment scheduling and front desk duties. Both roles are essential for smooth healthcare operations and are commonly searched for by those interested in healthcare administrative careers.
More about Patient Service Associate jobs
What are the most commonly searched types of Patient Service jobs in Waterloo, IA?
The most popular types of Patient Service jobs in Waterloo, IA are:
What cities near Waterloo, IA are hiring for Patient Service Associate jobs?
Cities near Waterloo, IA with the most Patient Service Associate job openings:
Other
Retirement
Re-posted 15 days ago
UnityPoint Health rating
7.3
Based on 361 frontline employees who took The Breakroom Quiz
268th of 891 rated healthcare providers
Job description
Overview
UnityPoint Clinic is actively recruiting for a Cardiology Physician Associate to join our team in Marshalltown, IA.Choose a career that matters at UnityPoint Health. At UnityPoint Health, we believe that our patient-centered vision and physician-driven philosophy, along with our one team approach, ensures every patient knows just how much they matter to this world. Commitment to our team has earned us recognition as a Top 150 Places to Work in Healthcare by Becker's Healthcare. Come be an essential part of our core purpose-to improve the health of the people and communities we serve. At UnityPoint Health, you matter.
UnityPoint Clinic is a physician-led, nonprofit health care organization offering comprehensive services in primary care, walk-in care and specialty care. The clinical teams at the area's clinics are improving outcomes, lowering the number of hospital readmissions and reducing avoidable costs associated with treating chronic conditions. The UnityPoint Clinic team is known for excellence and quality patient care putting patients at the center of their care to provide the best level of health and well-being.
UnityPoint Health - Marshalltown opened a new hospital in Marshall County in April 2022, offering the latest technology and state-of-the-art medical facility. In addition, it has primary care clinics located in Marshalltown, Conrad, State Center and Tama-Toledo and an Express Clinic in Marshalltown.
Responsibilities
Qualifications
We Offer
Located in the center of Iowa, Marshalltown offers a convenient and central location. The area is rich in culture, boasting an abundance of art, from collection and exhibits to outdoor public displays and live performances. With more than 60 dining options, you'll experience eclectic dining option with a number of eateries offering authentic international cuisines. Marshalltown has an incredible record of volunteerism and collaboration, always lending a helping hand when there is a need. See what Marshalltown has to offer in more detail here.
Disclaimer:
Iowa's Rural Health Transformation Program, Healthy Hometowns, Best and Brightest Program is supported by the Centers for Medicare and Medicaid Services (CMS) of the U.S. Department of Health and Human Services (HHS)
as part of a financial assistance award totaling $209,040,063.71 with 100 percent funded by CMS/HHS. The contents are those of the author(s) and do not necessarily represent the official views of, nor an endorsement, by CMS/HHS,
or the U.S. Government.
Please contact Kristine Harris, Advanced Practice Provider Recruiter, at Kristine.Harris@unitypoint.org
UnityPoint Clinic is actively recruiting for a Cardiology Physician Associate to join our team in Marshalltown, IA.Choose a career that matters at UnityPoint Health. At UnityPoint Health, we believe that our patient-centered vision and physician-driven philosophy, along with our one team approach, ensures every patient knows just how much they matter to this world. Commitment to our team has earned us recognition as a Top 150 Places to Work in Healthcare by Becker's Healthcare. Come be an essential part of our core purpose-to improve the health of the people and communities we serve. At UnityPoint Health, you matter.
UnityPoint Clinic is a physician-led, nonprofit health care organization offering comprehensive services in primary care, walk-in care and specialty care. The clinical teams at the area's clinics are improving outcomes, lowering the number of hospital readmissions and reducing avoidable costs associated with treating chronic conditions. The UnityPoint Clinic team is known for excellence and quality patient care putting patients at the center of their care to provide the best level of health and well-being.
UnityPoint Health - Marshalltown opened a new hospital in Marshall County in April 2022, offering the latest technology and state-of-the-art medical facility. In addition, it has primary care clinics located in Marshalltown, Conrad, State Center and Tama-Toledo and an Express Clinic in Marshalltown.
- Healthy Hometown Grant recipient; this role is a 5 year commitment minimum
- Established team of 1 physician and 1 Advanced Practitioners
- Established practice serving the Marshalltown community
- Opportunity to practice outpatient medicine in an established and well-known clinic
- Experienced staff, both clinical and non-clinical, who know the patients and the community
- Full-time patient position, including dedicated administrative time for notes, with flexible scheduling to ensure sufficient patient access
- Fully integrated system with clinics and hospitals on EPIC EMR to improve care coordination
Responsibilities
- Average of 16-18 patients per day; no nights or weekends
- Ability to work as a team member to improve the health of the people and communities we serve
- Evaluates, interprets and coordinates information to make decisions and recommendations regarding patient care
- Patient-focused, friendly and willing to collaborate in a team environment
- Excellent communication (written and verbal), analytical and problem-solving skills
Qualifications
- Board Certified Physician Associate
- Cardiology experience preferred
- Successful applicants must be new to working as a Healthcare Provider in rural Iowa
- Hold an unrestricted medical license in the state of Iowa
- Hold current and unrestricted state and federal authority to prescribe and administer medications as necessary or appropriate to the Advanced Practitioners field of practice
- Eligible to work in the United States
We Offer
- Salary based position
- Attractive incentive package
- A competitive Total Rewards program offers benefits that align with your needs and priorities, no matter what stage of life you are in
- Generous time off and CME allowance, malpractice insurance, retirement contributions and more
- Dedicated provider resources to positively impact providers work-life balance
- A commitment to ensuring you have a voice that is heard regardless of role, race, gender, religion, or sexual orientation
- Support and development opportunities that are a crucial part of delivering a remarkable employment experience
- A culture guided by uncompromising values and unwavering belief in doing what's right for the people we serve
Located in the center of Iowa, Marshalltown offers a convenient and central location. The area is rich in culture, boasting an abundance of art, from collection and exhibits to outdoor public displays and live performances. With more than 60 dining options, you'll experience eclectic dining option with a number of eateries offering authentic international cuisines. Marshalltown has an incredible record of volunteerism and collaboration, always lending a helping hand when there is a need. See what Marshalltown has to offer in more detail here.
Disclaimer:
Iowa's Rural Health Transformation Program, Healthy Hometowns, Best and Brightest Program is supported by the Centers for Medicare and Medicaid Services (CMS) of the U.S. Department of Health and Human Services (HHS)
as part of a financial assistance award totaling $209,040,063.71 with 100 percent funded by CMS/HHS. The contents are those of the author(s) and do not necessarily represent the official views of, nor an endorsement, by CMS/HHS,
or the U.S. Government.
Please contact Kristine Harris, Advanced Practice Provider Recruiter, at Kristine.Harris@unitypoint.org
What UnityPoint Health employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About UnityPoint Health
Sourced by ZipRecruiter
At UnityPoint Health, we provide care in nine regions throughout Illinois, Iowa, and Wisconsin. As the nation's fourth largest nondenominational health system in America, UnityPoint Health keeps people at the center of all we do. We are looking for dynamic and talented individuals to join our team. You'll find opportunities for every sized dream.
Industry
Hospitals
Company size
10,000+ Employees
Headquarters location
West Des Moines, IA, US
Year founded
1995