ZipRecruiter

Log In

1

Patient Service Associate Jobs in Iowa Falls, IA

Henry Schein DRS

General Dentist

Webster City, IA · On-site

General practice looking for an Associate Dentist to join their team. This is a multiple doctor ... This is a practice with a steady patient flow and high productivity. This will be a rewarding ...

next page

Showing results 1-20

All JobsPatient Service Associate JobsPatient Service Associate Jobs in Iowa Falls, IA

Patient Service Associate information

See Iowa Falls, IA salary details

$13

$19

$25

How much do patient service associate jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for patient service associate in Iowa Falls, IA is $19.75, according to ZipRecruiter salary data. Most workers in this role earn between $17.02 and $21.54 per hour, depending on experience, location, and employer.

What is a patient service associate?

Patient Service Associates are healthcare professionals who serve as the first point of contact for patients in medical facilities. They handle administrative tasks such as scheduling appointments, maintaining patient records, verifying insurance information, and assisting with patient check-in and check-out procedures. Their role is essential for ensuring a smooth and efficient patient experience and supporting the overall operations of clinics, hospitals, or medical offices.

What are the key skills and qualifications needed to thrive as a patient service associate, and why are they important?

To thrive as a Patient Service Associate, you need strong customer service abilities, attention to detail, and familiarity with healthcare procedures, usually supported by a high school diploma or equivalent. Competence in using electronic health record (EHR) systems, scheduling software, and basic office applications is typically required. Excellent communication, empathy, and problem-solving skills help you effectively support patients and collaborate with medical teams. These competencies ensure efficient clinic operations, positive patient experiences, and accurate management of sensitive health information.

What are some common challenges patient service associates face and how can they effectively handle them?

Patient Service Associates often encounter high patient volumes and must balance multiple administrative tasks while maintaining excellent customer service. Managing stressed or anxious patients and navigating scheduling conflicts are common challenges. Effective communication, strong organizational skills, and remaining calm under pressure are key to success. Many employers provide training and mentorship to help Patient Service Associates develop these skills and adapt to the fast-paced healthcare environment.

What is the difference between Patient Service Associate vs Medical Receptionist?

AspectPatient Service AssociateMedical Receptionist
CredentialsHigh school diploma; some roles may require certification in healthcare customer serviceHigh school diploma; often no formal certification required
Work EnvironmentHospitals, clinics, outpatient facilitiesDoctor's offices, clinics, outpatient centers
Job ResponsibilitiesPatient check-in, scheduling, insurance verification, patient communicationScheduling appointments, answering phones, greeting patients, managing records

The Patient Service Associate and Medical Receptionist roles share similar duties like patient interaction and administrative tasks. However, Patient Service Associates often have more responsibilities related to insurance and patient flow in healthcare settings, while Medical Receptionists focus more on appointment scheduling and front desk duties. Both roles are essential for smooth healthcare operations and are commonly searched for by those interested in healthcare administrative careers.

More about Patient Service Associate jobs

What cities near Iowa Falls, IA are hiring for Patient Service Associate jobs?

Cities near Iowa Falls, IA with the most Patient Service Associate job openings:

Patient Service Associate jobs near you
Infographic showing various Patient Service Associate job openings in Iowa Falls, IA as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 18% Part Time, and 2% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $41,084 per year, or $19.8 per hour.

FT/PT Resident Assistant

Foundry Commercial

Webster City, IA • On-site

$15.50/hr

Full-time, Part-time

Medical, Dental, Vision, Life, Retirement

Posted 14 days ago

Job description

Now Hiring: Resident Assistant - Assisted Living Windsor Manor Webster City
$15.50/hr, Based on Experience | Full-Time | 2:00 PM -10:00 PM & 10 PM-6 AM
**Same Day Pay**
Are you a compassionate, caring person who loves making a difference in someone's day? Windsor Manor Webster City is looking for a dedicated Resident Assistant to provide hands-on care and support to our Assisted Living residents.
What You Bring
  • No license or certification required
  • Medication management experience preferred - we'll provide training if you don't have it
  • A compassionate, patient approach to resident care
  • Reliability and a strong work ethic

Why You'll Love Working Here
  • Competitive pay
  • A supportive, close-knit team
  • Meaningful work that makes a real difference in residents' daily lives
  • Full-time stability

The primary responsibility of the Resident Assistant is to provide resident care services, as scheduled, under the supervision of the Resident Services Director (RSD) in Assisted Living areas, maintaining a positive physical and social environment.
Areas of Responsibility
  • Approach all encounters with residents and associates in a friendly, service-oriented manner.
  • Assist residents with activities of daily living, including bathing, dressing, grooming, toileting, changing of bed linens, positioning, transfer, mobility, medicinal reminders, and incontinence care.
  • Keep proper records of care including a resident service plan and documenting services provided.
  • Be familiar with resident service plan and document all service provided.
  • Work closely and maintain daily communications with the Resident Services associates so that a continuity of care and services is maintained for the residents.
  • Promote a safe environment for residents, associates, and visitors.
  • Support the programming and operations of the neighborhood.
  • Additional job duties assigned - see full job description.

Required Qualifications
  • Must be a minimum of 18 years of age.
  • High school diploma or equivalent.
  • Minimum one (1) year related health care experience required.
  • In any Community with an Ensemble Program, applicant must successfully complete required dementia training.
  • Must have a positive Criminal Background Screening.
  • The Community is a drug free workplace; associates are subject to adherence to the Company Drug Free Workplace policy.

Preferred Qualifications
  • Certification in CPR and first aid preferred or as required by the state.
  • May be a Licensed or Certified Nursing Assistant (CNA) or Nursing Assistant (NA) depending on the state requirements, if licensed or certified must be in good standing with the state licensing or certifying agency.
  • Previous experience with computerized resident documentation systems a plus.

Benefit:
  • Competitive pay
  • Medical, Vision & Dental Coverage
  • Supplemental Insurance such as short-term, long-term disability and life insurance
  • Birthday Celebration - Paid Day Off
  • 401(k) Retirement with immediate vesting!
  • Education Investment Program

Allegro Living, LLC serves as the parent company of Allegro Management Company and Spring Arbor Management Company, uniting decades of senior living expertise under one trusted name. Formed through the 2025 merger of two well-established brands, Allegro Living is building a premier senior living platform defined by inspired lifestyles, compassionate care, and meaningful regional reach. The only thing we're missing is YOU!
Equal Employment Opportunity & Non-Discrimination
Allegro Living provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Apply