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Patient Service Associate Jobs in Santa Maria, CA

Medical Social Worker

San Luis Obispo, CA ยท On-site

$53 - $55/hr

JOB SUMMARY Responsible for managing all aspects of the provision of patient Social Services for ... associate clinical social worker (ASW) must have been Must maintain current valid California ...

Serving over 250,000 patients annually, the hospital offers a full complement of services including ... Maintains communication to patient and family members regarding care needed. Required * Associates ...

Showing results 21-40

Patient Service Associate information

See Santa Maria, CA salary details

$13

$19

$25

How much do patient service associate jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for patient service associate in Santa Maria, CA is $19.43, according to ZipRecruiter salary data. Most workers in this role earn between $16.78 and $21.20 per hour, depending on experience, location, and employer.

What is a patient service associate?

Patient Service Associates are healthcare professionals who serve as the first point of contact for patients in medical facilities. They handle administrative tasks such as scheduling appointments, maintaining patient records, verifying insurance information, and assisting with patient check-in and check-out procedures. Their role is essential for ensuring a smooth and efficient patient experience and supporting the overall operations of clinics, hospitals, or medical offices.

What are the key skills and qualifications needed to thrive as a patient service associate, and why are they important?

To thrive as a Patient Service Associate, you need strong customer service abilities, attention to detail, and familiarity with healthcare procedures, usually supported by a high school diploma or equivalent. Competence in using electronic health record (EHR) systems, scheduling software, and basic office applications is typically required. Excellent communication, empathy, and problem-solving skills help you effectively support patients and collaborate with medical teams. These competencies ensure efficient clinic operations, positive patient experiences, and accurate management of sensitive health information.

What are some common challenges patient service associates face and how can they effectively handle them?

Patient Service Associates often encounter high patient volumes and must balance multiple administrative tasks while maintaining excellent customer service. Managing stressed or anxious patients and navigating scheduling conflicts are common challenges. Effective communication, strong organizational skills, and remaining calm under pressure are key to success. Many employers provide training and mentorship to help Patient Service Associates develop these skills and adapt to the fast-paced healthcare environment.

What is the difference between Patient Service Associate vs Medical Receptionist?

AspectPatient Service AssociateMedical Receptionist
CredentialsHigh school diploma; some roles may require certification in healthcare customer serviceHigh school diploma; often no formal certification required
Work EnvironmentHospitals, clinics, outpatient facilitiesDoctor's offices, clinics, outpatient centers
Job ResponsibilitiesPatient check-in, scheduling, insurance verification, patient communicationScheduling appointments, answering phones, greeting patients, managing records

The Patient Service Associate and Medical Receptionist roles share similar duties like patient interaction and administrative tasks. However, Patient Service Associates often have more responsibilities related to insurance and patient flow in healthcare settings, while Medical Receptionists focus more on appointment scheduling and front desk duties. Both roles are essential for smooth healthcare operations and are commonly searched for by those interested in healthcare administrative careers.

More about Patient Service Associate jobs

What are the most commonly searched types of Patient Service jobs in Santa Maria, CA?

The most popular types of Patient Service jobs in Santa Maria, CA are:

What cities near Santa Maria, CA are hiring for Patient Service Associate jobs?

Cities near Santa Maria, CA with the most Patient Service Associate job openings:

Infographic showing various Patient Service Associate job openings in Santa Maria, CA as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 22% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $40,414 per year, or $19.4 per hour.

Medical Social Worker

Aevum Hospice

San Luis Obispo, CA โ€ข On-site

$53 - $55/hr

Full-time

Re-posted 27 days ago


Job description

JOB SUMMARY

Responsible for managing all aspects of the provision of patient Social Services for patients and
families. Establishes, implements, and evaluates goals and objectives for Social Services to
meet and promote the standards of quality and contribute to the patients improvement during
course of illness.


ESSENTIAL JOB FUNCTIONS/RESPONSIBILITIES

1. Directs the implementation of improved work methods and procedures to ensure social
services are delivered in accordance with Home Health policy.
2. Ensures seamless home care service delivery by providing direct oversight of coordination
of care with other home health clinical service providers.
3. DPCS / Clinical Supervisor recruits, selects, orients, and directly manages members of the
Social Service team.
4. DPCS / Clinical Supervisor supervises the assessment, planning, implementation, and
evaluation of Social Service clinical care by members of the social work team providing care to
home health patients.
5. MSW/LCSW submits specific and timely documentation of Social Services in clinical
records in compliance with CA, federal, and ACHC standards.
6. MSW/LCSW provides leadership in strategic planning including identifying opportunities for
additional or improved Social Services to address unmet patient/family Social Services needs
during illness and recovery.
7. MSW/LCSW maintains comprehensive working knowledge of the field of social work and
shares information with appropriate organization personnel.

8. MSW/LCSW maintains comprehensive working knowledge of Aevum Home Health Inc.
contractual relationships and ensures that Social Services are delivered according to contract
provisions for patient services.
9. MSW/LCSW maintains comprehensive working knowledge of community resources and
assists referral sources in accessing community resources should services not be provided by
Aevum Home Health Inc.
10. MSW/LCSW plans and implements Inservice and continuing education programs to
meet the development needs of the home health staff.

11. MSW/LCSW actively participates in Case Conferences, Quality Assessment
Performance Improvement teams and activities.
12. Supervisor/DPCS shall develop a supervisory plan that describes the goals, and
objectives of supervision and shall complete and sign under penalty of perjury the “Supervisory
Plan,” form 41800-37A-521, Rev 3/10. The supervisor shall monitor and evaluate the extent,
kind and quality of counseling performed by direct observation, review of audio or video tapes of
therapy, review of progress and process notes and other treatment records, or by any other
means deems appropriate by the supervisor.
The above statements are intended to be a representative summary of the major duties and
responsibilities performed by incumbents of this job. The incumbents may be requested to
perform job-related tasks other than those stated in this description.


POSITION QUALIFICATIONS
1. Licensed mental health professionals include Marriage and Family Therapists (MFT),
LCSWs, Licensed Clinical psychologists, and licensed physician certified in psychiatry by the
American Board of Psychiatry and Neurology. Clinical Social Worker with the CA Board of
Behavioral Science as specified in CA B&P Code Section 4999.12)
2. Effective April 1, 2013, a person supervising an associate clinical social worker (ASW) must
have been Must maintain current valid California license and be licensed for a total of at least
two years prior to commencing any supervision and have practiced clinically in two of the past
five years immediately preceding the commencement of supervision.
A. If LCSW or MFT, the supervisor must complete a one-time15 hour course in
supervision; if the supervisor is an MFT, Psychologist, or licensed physician certified in
psychiatry, he or she must wait two years after receiving a license before supervising ASWs.
(Title 16, CCR Section 1870: 1874 (Persons licensed by the board who provide supervision and
who have not met requirements shall complete a minimum of six (6) hours of supervision
training or coursework within sixty (60) days of commencement of supervision.
B. Complete a minimum of six (6) hours of supervision training or coursework in each
renewal period while providing supervision.

C. MSW/LCSW at least three years management experience preferably in home care
operations.
D. MSW/LCSW demonstrates an ability to supervise and direct professional and
administrative personnel.
E. MSW/LCSW ability to deal tactfully with patient, families, and the community.
F. MSW/LCSW knowledge of corporate business management, governmental regulations
and ACHC standards.
G. MSW/LCSW demonstrates good communications team building and public relations
skills.
H. MSW/LCSW demonstrates autonomy, organization, assertiveness, flexibility and
cooperation in performing job responsibilities.