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Patient Service Associate Jobs in Portland, OR (NOW HIRING)

Legacy Health

Patient Transport Associate

Portland, OR · On-site

$18.04 - $24.44/hr

If this sounds like you, we invite you to apply for the Patient Transport Associate role. Legacy ... Perform a variety of service-related activities supporting the Patient Transportation Program ...

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All JobsPatient Service Associate JobsPatient Service Associate Jobs in Portland, OR

Patient Service Associate information

See Portland, OR salary details

$13

$20

$26

How much do patient service associate jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for patient service associate in Portland, OR is $20.10, according to ZipRecruiter salary data. Most workers in this role earn between $17.36 and $21.92 per hour, depending on experience, location, and employer.

What is a patient service associate?

Patient Service Associates are healthcare professionals who serve as the first point of contact for patients in medical facilities. They handle administrative tasks such as scheduling appointments, maintaining patient records, verifying insurance information, and assisting with patient check-in and check-out procedures. Their role is essential for ensuring a smooth and efficient patient experience and supporting the overall operations of clinics, hospitals, or medical offices.

What are the key skills and qualifications needed to thrive as a patient service associate, and why are they important?

To thrive as a Patient Service Associate, you need strong customer service abilities, attention to detail, and familiarity with healthcare procedures, usually supported by a high school diploma or equivalent. Competence in using electronic health record (EHR) systems, scheduling software, and basic office applications is typically required. Excellent communication, empathy, and problem-solving skills help you effectively support patients and collaborate with medical teams. These competencies ensure efficient clinic operations, positive patient experiences, and accurate management of sensitive health information.

What are some common challenges patient service associates face and how can they effectively handle them?

Patient Service Associates often encounter high patient volumes and must balance multiple administrative tasks while maintaining excellent customer service. Managing stressed or anxious patients and navigating scheduling conflicts are common challenges. Effective communication, strong organizational skills, and remaining calm under pressure are key to success. Many employers provide training and mentorship to help Patient Service Associates develop these skills and adapt to the fast-paced healthcare environment.

What is the difference between Patient Service Associate vs Medical Receptionist?

AspectPatient Service AssociateMedical Receptionist
CredentialsHigh school diploma; some roles may require certification in healthcare customer serviceHigh school diploma; often no formal certification required
Work EnvironmentHospitals, clinics, outpatient facilitiesDoctor's offices, clinics, outpatient centers
Job ResponsibilitiesPatient check-in, scheduling, insurance verification, patient communicationScheduling appointments, answering phones, greeting patients, managing records

The Patient Service Associate and Medical Receptionist roles share similar duties like patient interaction and administrative tasks. However, Patient Service Associates often have more responsibilities related to insurance and patient flow in healthcare settings, while Medical Receptionists focus more on appointment scheduling and front desk duties. Both roles are essential for smooth healthcare operations and are commonly searched for by those interested in healthcare administrative careers.

More about Patient Service Associate jobs

What are the most commonly searched types of Patient Service jobs in Portland, OR?

The most popular types of Patient Service jobs in Portland, OR are:

What cities near Portland, OR are hiring for Patient Service Associate jobs?

Cities near Portland, OR with the most Patient Service Associate job openings:

Patient Service Associate jobs near you
Infographic showing various Patient Service Associate job openings in Portland, OR as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 19% Part Time, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $41,819 per year, or $20.1 per hour.

Customer Service Associate - Housekeeper

Portland, OR • On-site

Legacy Health
Health Care and Social Assistance • 10K+ employees
Learn more about Legacy Healthexternal

$18.47 - $25.01/hr

Full-time

Re-posted 17 days ago

Legacy Health rating

7.4

Company rating: 7.4 out of 10

Based on 133 frontline employees who took The Breakroom Quiz

263rd of 898 rated healthcare providers

Job description

Your attention to detail makes a lasting difference.


As you help maintain the cleanliness and safety of patient rooms, care areas, offices, hallways, and other spaces, you set the tone for a welcoming and healing environment. Your work supports a healthcare setting focused on making life better for patients, the community, and your team.

If you're ready to help create a cleaner, safer space for care, we invite you to join us as an Customer Service Associate.


  • Safe operating of cleaning equipment and preparation of cleaning chemicals.
  • Application of correct cleaning procedures and chemicals.
  • Maintains established preventative maintenance procedures on all equipment as required.
  • Follows appropriate security measures when cleaning medication rooms and refrigerators. 
  • Respects and understands the need for medication inventory control and security.
  • Participates in process improvement activities.
  • Other duties as required.

  • Able to read, write and perform math skills in English.
  • Must be able to relate to others with courtesy and tact under normal as well as stressful conditions.

USD $18.47 - USD $25.01 /Hr.

Our Legacy is good for health for Our People, Our Patients, Our Communities, Our World. Above all, we will do the right thing.


If you are passionate about our mission and believe you can contribute to our team, we encourage you to apply—even if you don't meet every qualification listed. We are committed to fostering an inclusive environment where everyone can grow and succeed.


Legacy Health is an equal opportunity employer and prohibits unlawful discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion or creed, citizenship status, sex, sexual orientation, gender identity, pregnancy, age, national origin, disability status, genetic information, veteran status, or any other characteristic protected by law.

To learn more about our employee benefits click here: www.legacyhealth.org/For-Health-Professionals/careers/benefiting-you

What Legacy Health employees say

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Hours and flexibility

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About Legacy Health

Sourced by ZipRecruiter

Legacy Health, based in Portland, Oregon, U.S., operates in the healthcare industry and stands as the largest locally owned, nonprofit health system in the area. Their officially recognized website is legacyhealth.org. Founded in 1989, Legacy Health has steadily grown as a comprehensive healthcare provider serving Oregon and Southwest Washington, emphasizing a patient-centered approach. Their core services stretch across several specialties, including transplant services, oncology, heart disease, pediatrics, telemedicine, and more.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Portland, OR, US

Year founded

1875

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