1

Patient Service Associate Jobs in Dallas, TX (NOW HIRING)

Patient Service Representative

Dallas, TX · On-site

$17.25 - $22/hr

High school diploma or GED (Associate degree preferred) * Minimum 1-2 years of experience in: * Healthcare call center, medical billing, or patient financial services OR * Customer service in a ...

Patient Service Representative

Addison, TX · Remote

$17 - $21.50/hr

High school diploma or GED (Associate degree preferred) * Minimum 1-2 years of experience in: * Healthcare call center, medical billing, or patient financial services OR * Customer service in a ...

Patient Service Representative I

Dallas, TX · On-site

$17.25 - $22/hr

  • Medical

  • Dental

  • Vision

  • Life

  • PTO

We are currently seeking a Patient Service Representative I in Dallas TX . If you thrive in a ... Associates degree in a Healthcare-related field, completion of an approved healthcare certification ...

Patient Service Representative I

Dallas, TX · On-site

$17.50 - $22/hr

  • Medical

  • Dental

  • Vision

  • Life

  • PTO

We are currently seeking a Patient Service Representative I in Dallas TX . If you thrive in a ... Associates degree in a Healthcare-related field, completion of an approved healthcare certification ...

Patient Service Representative I

Dallas, TX

$17.25 - $22/hr

We are currently seeking a Patient Service Representative I in Dallas TX . If you thrive in a ... Associates degree in a Healthcare-related field, completion of an approved healthcare certification ...

Patient Service Representative I

Dallas, TX

$17.25 - $22/hr

  • Medical

  • Dental

  • Vision

  • Life

  • PTO

We are currently seeking a Patient Service Representative I in Dallas TX . If you thrive in a ... Associates degree in a Healthcare-related field, completion of an approved healthcare certification ...

Patient Service/Front Desk Coordinator

Bedford, TX · On-site

$14.50 - $19.25/hr

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

As a Patient Service Coordinator at MyEyeDr. you play an essential role by providing personalized ... Participate in our Vision coverage and associate discounts on our products * Participate in our ...

Patient Service/Front Desk Coordinator

Bedford, TX

$14.50 - $19.25/hr

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

As a Patient Service Coordinator at MyEyeDr. you play an essential role by providing personalized ... Participate in our Vision coverage and associate discounts on our products * Participate in our ...

Customer Service Associate

Denton, TX · On-site

$60K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

DAY-TO-DAY As a Customer Service Associate, your positive and friendly disposition shines through ... Patient and adaptable - demonstrates professionalism and patience when dealing with stressful ...

Showing results 21-40

Patient Service Associate information

See Dallas, TX salary details

$12

$18

$24

How much do patient service associate jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for patient service associate in Dallas, TX is $18.83, according to ZipRecruiter salary data. Most workers in this role earn between $16.25 and $20.53 per hour, depending on experience, location, and employer.

What is a patient service associate?

Patient Service Associates are healthcare professionals who serve as the first point of contact for patients in medical facilities. They handle administrative tasks such as scheduling appointments, maintaining patient records, verifying insurance information, and assisting with patient check-in and check-out procedures. Their role is essential for ensuring a smooth and efficient patient experience and supporting the overall operations of clinics, hospitals, or medical offices.

What are some common challenges patient service associates face and how can they effectively handle them?

Patient Service Associates often encounter high patient volumes and must balance multiple administrative tasks while maintaining excellent customer service. Managing stressed or anxious patients and navigating scheduling conflicts are common challenges. Effective communication, strong organizational skills, and remaining calm under pressure are key to success. Many employers provide training and mentorship to help Patient Service Associates develop these skills and adapt to the fast-paced healthcare environment.

What are the duties of a patient service associate?

A patient service associate is responsible for greeting patients, scheduling appointments, verifying insurance information, updating medical records, and assisting with patient check-in and check-out. They often use electronic health record (EHR) systems and must maintain confidentiality and accuracy in their work. Strong communication and organizational skills are essential for this role.

What is the difference between Patient Service Associate vs Medical Receptionist?

AspectPatient Service AssociateMedical Receptionist
CredentialsHigh school diploma; some roles may require certification in healthcare customer serviceHigh school diploma; often no formal certification required
Work EnvironmentHospitals, clinics, outpatient facilitiesDoctor's offices, clinics, outpatient centers
Job ResponsibilitiesPatient check-in, scheduling, insurance verification, patient communicationScheduling appointments, answering phones, greeting patients, managing records

The Patient Service Associate and Medical Receptionist roles share similar duties like patient interaction and administrative tasks. However, Patient Service Associates often have more responsibilities related to insurance and patient flow in healthcare settings, while Medical Receptionists focus more on appointment scheduling and front desk duties. Both roles are essential for smooth healthcare operations and are commonly searched for by those interested in healthcare administrative careers.

What are the key skills and qualifications needed to thrive as a patient service associate, and why are they important?

To thrive as a Patient Service Associate, you need strong customer service abilities, attention to detail, and familiarity with healthcare procedures, usually supported by a high school diploma or equivalent. Competence in using electronic health record (EHR) systems, scheduling software, and basic office applications is typically required. Excellent communication, empathy, and problem-solving skills help you effectively support patients and collaborate with medical teams. These competencies ensure efficient clinic operations, positive patient experiences, and accurate management of sensitive health information.
More about Patient Service Associate jobs

What are the most commonly searched types of Patient Service jobs in Dallas, TX?

The most popular types of Patient Service jobs in Dallas, TX are:

What cities near Dallas, TX are hiring for Patient Service Associate jobs?

Cities near Dallas, TX with the most Patient Service Associate job openings:

Infographic showing various Patient Service Associate job openings in Dallas, TX as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 17% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $39,169 per year, or $18.8 per hour.

$12.75 - $16.75/hr

Full-time

Re-posted 22 days ago


Parkland Health and Hospital System rating

8.2

Company rating: 8.2 out of 10

Based on 90 frontline employees who took The Breakroom Quiz

55th of 887 rated healthcare providers


Job description

Location: Main Hospital Bldg - 1st Flr
Food Service Associate
Primary Purpose
Responsible for producing and serving meals in retail, patient services, sanitation area, or production environment in the Nutrition Services Department.
Minimum Specifications
Education
  • None

Experience
  • None

Equivalent Education and/or Experience
  • None

Certification/Registration/Licensure
Must have a certificate of completion of a food handler training course accredited by the American National Standards Institute (ANSI) and/or the Texas Department of State Health Services (TXDSHS), or must obtain one within sixty (60) days of placement in the role.
Required Tests for Placement
  • None

Skills or Special Abilities
  • Must be able to read, write, and follow instructions.
  • Must be able to demonstrate knowledge of food service and related job duties and be able to follow proper sanitation procedures within three months of employment.
  • Must be able to communicate effectively with co-workers.
  • Must be able to operate a PC and perform basic computer entries within three months.

Responsibilities
  • Responsible for producing and serving meals in a retail or patient service area or a production environment.
  • Communicates and addresses food and nutrition issues in the assigned area.
  • Communicates and interacts with unit staff regarding unit food service needs.
  • Collects soiled trays/dishes and transports them to the kitchen for cleaning.
  • Responsible for quality service reflected in patient, retail, sanitation, and food production satisfaction survey results.
  • Responsible for meeting quality assurance and infection prevention standards.
  • Ensures self-education by attending mandated in-service educational sessions and reading or studying materials that are applicable to Nutrition Services. Integrates this knowledge as appropriate into the job.

Requisition ID: 988695

What Parkland Health and Hospital System employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


Parkland Health and Hospital System logo

About Parkland Health and Hospital System

Sourced by ZipRecruiter

Parkland Health and Hospital System, based in Dallas, TX, US, is a reputed entity in the healthcare industry. Accessible through their website parklandhealth.org, this distinguished organization operates within the public sector, primarily providing medical care and services. Parkland Health was founded with a mission to take healthcare to people who need it the most and ever since its inception it has staunchly adhered to this principle. The hospital is acknowledged for its unyielding dedication to patient care, its world-class staff, and its innovative medical breakthroughs. Alongside its traditional healthcare offerings, Parkland also provides specialized services such as burn treatment and poison control, cementing their position as a comprehensive provider of critical care.

Industry

Hospitals

Company size

10,000+ Employees

Headquarters location

Dallas, TX, US

Year founded

1954