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Patient Service Associate Jobs in Allen, TX (NOW HIRING)

First Fertility

Patient Services Representative

Plano, TX · On-site

$16.25 - $20.75/hr

Collect service payments and reconcile daily transactions * Manage incoming calls and route them ... High school diploma required; associate or bachelor's degree preferred Join Us At FST, your people ...

Rheumatology Associates

New Patient Coordinator

Dallas, TX · On-site

$16 - $21.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The New Patient Coordinator is responsible for scheduling New Patients as well as providing excellent customer/patient service, scheduling appointments, verifying insurance, and providing necessary ...

New

UMR

Associate Patient Care | , Texas

Mckinney, TX · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Associate Patient Care Coordinator Optum is a global organization that delivers care, aided by ... Demonstrates exceptional customer service to all patients, clinicians, and family members * Reviews ...

UnitedHealthcare

Associate Patient Care Coordinator

Mckinney, TX · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Associate Patient Care Coordinator Optum is a global organization that delivers care, aided by ... Demonstrates exceptional customer service to all patients, clinicians, and family members * Reviews ...

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All JobsPatient Service Associate JobsPatient Service Associate Jobs in Allen, TX

Patient Service Associate information

See Allen, TX salary details

$12

$17

$23

How much do patient service associate jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for patient service associate in Allen, TX is $17.63, according to ZipRecruiter salary data. Most workers in this role earn between $15.19 and $19.23 per hour, depending on experience, location, and employer.

What is a patient service associate?

Patient Service Associates are healthcare professionals who serve as the first point of contact for patients in medical facilities. They handle administrative tasks such as scheduling appointments, maintaining patient records, verifying insurance information, and assisting with patient check-in and check-out procedures. Their role is essential for ensuring a smooth and efficient patient experience and supporting the overall operations of clinics, hospitals, or medical offices.

What are the key skills and qualifications needed to thrive as a patient service associate, and why are they important?

To thrive as a Patient Service Associate, you need strong customer service abilities, attention to detail, and familiarity with healthcare procedures, usually supported by a high school diploma or equivalent. Competence in using electronic health record (EHR) systems, scheduling software, and basic office applications is typically required. Excellent communication, empathy, and problem-solving skills help you effectively support patients and collaborate with medical teams. These competencies ensure efficient clinic operations, positive patient experiences, and accurate management of sensitive health information.

What are some common challenges patient service associates face and how can they effectively handle them?

Patient Service Associates often encounter high patient volumes and must balance multiple administrative tasks while maintaining excellent customer service. Managing stressed or anxious patients and navigating scheduling conflicts are common challenges. Effective communication, strong organizational skills, and remaining calm under pressure are key to success. Many employers provide training and mentorship to help Patient Service Associates develop these skills and adapt to the fast-paced healthcare environment.

What is the difference between Patient Service Associate vs Medical Receptionist?

AspectPatient Service AssociateMedical Receptionist
CredentialsHigh school diploma; some roles may require certification in healthcare customer serviceHigh school diploma; often no formal certification required
Work EnvironmentHospitals, clinics, outpatient facilitiesDoctor's offices, clinics, outpatient centers
Job ResponsibilitiesPatient check-in, scheduling, insurance verification, patient communicationScheduling appointments, answering phones, greeting patients, managing records

The Patient Service Associate and Medical Receptionist roles share similar duties like patient interaction and administrative tasks. However, Patient Service Associates often have more responsibilities related to insurance and patient flow in healthcare settings, while Medical Receptionists focus more on appointment scheduling and front desk duties. Both roles are essential for smooth healthcare operations and are commonly searched for by those interested in healthcare administrative careers.

More about Patient Service Associate jobs

What are the most commonly searched types of Patient Service jobs in Allen, TX?

The most popular types of Patient Service jobs in Allen, TX are:

What cities near Allen, TX are hiring for Patient Service Associate jobs?

Cities near Allen, TX with the most Patient Service Associate job openings:

Patient Service Associate jobs near you
Infographic showing various Patient Service Associate job openings in Allen, TX as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $36,674 per year, or $17.6 per hour.

Patient Services Coordinator

Brooks Eye Associates

Plano, TX

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 24 days ago

Job description

Position: Patient Services Coordinator
Job Type: Full-time
Overview:
The Patient Services Coordinator is accountable and responsible for checking out patients at the completion of their appointment. Greeting patients at registration, confirming, collecting patient information and payments, and scheduling appointments in practice management and electronic medical record software. We are looking for someone with a positive attitude and great customer service skills.
Roles and Responsibilities
  • Consistently demonstrates the organization's mission, core values, and policies.    
  • Knows and adheres to all laws and regulations pertaining to patient health, safety and medical information.
  • Facilitating patients through the check-out process.
  • Scheduling and collecting payment
  • Responsible for thoroughly and accurately inputting/scanning patient data into EMR system.
  • Participation in department meetings.
Qualifications and Education Requirements
  • Proficient in typing and Basic computer literacy
  • Experience with practice management software
  • Customer service experience
Preferred Skills
  • Knowledge and understanding of health insurance benefit plans, copays, deductibles, and coinsurance
  • Flexibility to adjust schedule when needed
  • Ability to work with a team and possibly go to other locations
Qualifications and Education Requirements
Proficient in typing and Basic computer literacy
Experience with practice management software
Customer service experience

Preferred Skills
Knowledge and understanding of health insurance benefit plans, copays, deductibles, and coinsurance
Flexibility to adjust schedule when needed
Ability to work with a team and possibly go to other locations
Experience:
Customer Service: 1 year (Required)
Medical Receptionist: 1 year (Preferred)

Language:
Spanish (Preferred)
Work Location: In person

This Job Is Ideal for Someone Who Is:
  • Dependable -- more reliable than spontaneous
  • People-oriented -- enjoys interacting with people and working as a team
  • Adaptable/flexible -- enjoys doing work that requires frequent shifts in direction
  • Detail-oriented – consistently focused on details rather than the big picture
  • Autonomous/Independent -- enjoys working with little direction
Schedule:
Monday to Friday 7:30 AM – 5:00 PM

Benefit Conditions:
Waiting period may apply

Work Remotely
No
Benefits:
401(k)
401(k) matching
Dental insurance
Employee discount
Health insurance
Life insurance
Paid time off
Vision insurance

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