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Patient Service Associate Jobs in Delaware (NOW HIRING)

Sodexo

Patient Services Manager 1

Newark, DE · On-site

$60K - $70K/yr

About the job Join a role that blends operational leadership with service excellence in a health ... Associate degree or equivalent experience What we offer Compensation is fair and equitable ...

Sodexo

Patient Services Manager 1

Newark, DE · On-site

$60K - $70K/yr

About the job Join a role that blends operational leadership with service excellence in a health ... Associate degree or equivalent experience What we offer Compensation is fair and equitable ...

Sodexo

Patient Services Manager 2

Newark, DE · On-site

$65K - $75K/yr

Lead two essential service areas that directly support patient experience and hospital operations ... Associate degree or equivalent experience * Management Experience: 2 years * Related Experience: 2 ...

Sodexo

Patient Services Manager 1

Newark, DE · On-site

$60K - $70K/yr

About the job Join a role that blends operational leadership with service excellence in a health ... Associate degree or equivalent experience What we offer Compensation is fair and equitable ...

Sodexo

Patient Services Manager 1

Newark, DE

$60K - $70K/yr

About the job Join a role that blends operational leadership with service excellence in a health ... Associate degree or equivalent experience What we offer Compensation is fair and equitable ...

Sodexo

Patient Services Manager 2

Newark, DE · On-site

$65K - $75K/yr

Lead two essential service areas that directly support patient experience and hospital operations ... Associate degree or equivalent experience * Management Experience: 2 years * Related Experience: 2 ...

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Patient Service Associate information

See Delaware salary details

$12

$18

$24

How much do patient service associate jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for patient service associate in Delaware is $18.97, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $20.67 per hour, depending on experience, location, and employer.

What is a patient service associate?

Patient Service Associates are healthcare professionals who serve as the first point of contact for patients in medical facilities. They handle administrative tasks such as scheduling appointments, maintaining patient records, verifying insurance information, and assisting with patient check-in and check-out procedures. Their role is essential for ensuring a smooth and efficient patient experience and supporting the overall operations of clinics, hospitals, or medical offices.

What are the key skills and qualifications needed to thrive as a patient service associate, and why are they important?

To thrive as a Patient Service Associate, you need strong customer service abilities, attention to detail, and familiarity with healthcare procedures, usually supported by a high school diploma or equivalent. Competence in using electronic health record (EHR) systems, scheduling software, and basic office applications is typically required. Excellent communication, empathy, and problem-solving skills help you effectively support patients and collaborate with medical teams. These competencies ensure efficient clinic operations, positive patient experiences, and accurate management of sensitive health information.

What are some common challenges patient service associates face and how can they effectively handle them?

Patient Service Associates often encounter high patient volumes and must balance multiple administrative tasks while maintaining excellent customer service. Managing stressed or anxious patients and navigating scheduling conflicts are common challenges. Effective communication, strong organizational skills, and remaining calm under pressure are key to success. Many employers provide training and mentorship to help Patient Service Associates develop these skills and adapt to the fast-paced healthcare environment.

What is the difference between Patient Service Associate vs Medical Receptionist?

AspectPatient Service AssociateMedical Receptionist
CredentialsHigh school diploma; some roles may require certification in healthcare customer serviceHigh school diploma; often no formal certification required
Work EnvironmentHospitals, clinics, outpatient facilitiesDoctor's offices, clinics, outpatient centers
Job ResponsibilitiesPatient check-in, scheduling, insurance verification, patient communicationScheduling appointments, answering phones, greeting patients, managing records

The Patient Service Associate and Medical Receptionist roles share similar duties like patient interaction and administrative tasks. However, Patient Service Associates often have more responsibilities related to insurance and patient flow in healthcare settings, while Medical Receptionists focus more on appointment scheduling and front desk duties. Both roles are essential for smooth healthcare operations and are commonly searched for by those interested in healthcare administrative careers.

More about Patient Service Associate jobs

What are the most commonly searched types of Patient Service jobs in Delaware?

The most popular types of Patient Service jobs in Delaware are:

What cities in Delaware are hiring for Patient Service Associate jobs?

Cities in Delaware with the most Patient Service Associate job openings:

Patient Service Associate jobs near you
Infographic showing various Patient Service Associate job openings in Delaware as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $39,461 per year, or $19 per hour.

Patient Services Manager 1

Newark, DE • On-site

Sodexo
Food and Beverage Wholesalers • 10K+ employees
Learn more about Sodexoexternal

$60K - $70K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 24 days ago

Sodexo rating

6.4

Company rating: 6.4 out of 10

Based on 1,159 frontline employees who took The Breakroom Quiz

Job description

Patient Dining Leadership Opportunity! Sodexo is seeking a Patient Dining Services Manager 1 - Food at Christiana Hospital in Newark, DE. Lead operations at this 1,039-bed teaching hospital and Delaware's only Level I trauma center.
Lead a talented patient dining team while driving operational excellence and patient satisfaction. Make a meaningful impact in a dynamic healthcare environment while advancing your leadership career with Sodexo and supporting exceptional patient care.
About the job
Join a role that blends operational leadership with service excellence in a healthcare setting. You'll oversee mailroom services alongside patient dining operations, ensuring efficient workflows, regulatory compliance, and a consistently positive experience for patients, staff, and visitors.
Accountable for managing people, setting direction and deploying resources; typically is responsible for performance evaluation, pay reviews and hire/fire decisions. Results are primarily achieved through the work of others and typically depend on the manager's ability to influence and negotiate with parts of the organization. Progression within Career Band reflects acquisition of broad technical expertise, business and industry knowledge, and process and people leadership capabilities. Accountable for business, functional or operational areas, processes or programs, which may include dotted-line or matrixed management.
Pay Range: $60000 - $70000
What's in it for you
  • Lead two essential service areas that directly support patient experience and hospital operations.
  • Make a visible impact by shaping service quality, safety, and satisfaction outcomes.
  • Grow professionally through hands-on leadership of frontline teams in a complex environment.
  • Foster an inclusive, hospitality-driven culture that values compassion and accountability.
  • Gain exposure to healthcare service standards, compliance practices, and operational best practices.

What you'll bring
  • Experience guiding frontline teams within service-driven operations such as mailroom, dining, or healthcare support services.
  • Knowledge of patient dining workflows, food safety, sanitation, and clinical nutrition standards.
  • Background in staff scheduling, onboarding, and day-to-day operational coordination.
  • Commitment to service excellence through patient engagement, rounding, and quality monitoring.
  • Organizational skills that support workflow management, performance standards, and continuous improvement.

Requirements
  • Education Requirement: Associate degree or equivalent experience

What we offer
Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:
  • Medical, Dental, Vision Care and Wellness Programs
  • 401(k) Plan with Matching Contributions
  • Paid Time Off and Company Holidays
  • Career Growth Opportunities and Tuition Reimbursement

More extensive information is provided to new employees upon hire.
Who we are
At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.
Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you're happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form.

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