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Patient Room Service Ambassador Jobs (NOW HIRING)

The Room Service Ambassador provides exceptional patient dining service by assisting patients with meal selections, accurately processing orders, and coordinating timely meal delivery. Ensures ...

Ensures patient dietary needs and preferences are communicated appropriately while maintaining food ... The Room Service Ambassador provides professional, efficient meal service to patients and assists ...

Ensures patient dietary needs and preferences are communicated appropriately while maintaining food ... The Room Service Ambassador provides professional, efficient meal service to patients and assists ...

Ensures patient dietary needs and preferences are communicated appropriately while maintaining food ... The Room Service Ambassador provides professional, efficient meal service to patients and assists ...

The Room Service Ambassador provides exceptional patient dining service by assisting patients with meal selections, accurately processing orders, and coordinating timely meal delivery. Ensures ...

Ensures patient dietary needs and preferences are communicated appropriately while maintaining food ... The Room Service Ambassador provides professional, efficient meal service to patients and assists ...

Room Service Ambassador

Yale, MI · On-site

$12 - $15.25/hr

The Room Service Ambassador instructs patients on the Room Service meal ordering system, assesses ... This role briefly reviews diet basics related to the personalized menu the patient receives and is ...

Room Service Ambassador

Yale, MI · On-site

$12 - $15.25/hr

The Room Service Ambassador instructs patients on the Room Service meal ordering system, assesses ... This role briefly reviews diet basics related to the personalized menu the patient receives and is ...

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Patient Room Service Ambassador information

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$11

$17

$27

How much do patient room service ambassador jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for patient room service ambassador in the United States is $17.29, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $19.47 per hour, depending on experience, location, and employer.

What is a patient room service ambassador?

Patient Room Service Ambassadors are hospital staff members responsible for ensuring that patients receive meals and food services according to their dietary needs and preferences. They act as a liaison between patients and the hospital's food service department, taking meal orders, delivering food, and addressing any special requests or concerns. Their role helps improve patient satisfaction by providing personalized and attentive service during a hospital stay.

How does a patient room service ambassador typically collaborate with clinical staff in a hospital setting?

Patient Room Service Ambassadors work closely with nurses, dietitians, and other clinical staff to ensure patients receive meals that are safe, timely, and tailored to their dietary needs. They communicate patient preferences or restrictions, confirm meal orders, and may assist in resolving any issues related to food service. This collaboration helps provide a seamless patient experience and ensures hospital protocols are followed, especially for patients with specific medical diets.

What are the key skills and qualifications needed to thrive as a patient room service ambassador, and why are they important?

To thrive as a Patient Room Service Ambassador, you need excellent customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with hospital food service software, dietary guidelines, and point-of-sale systems is often required. Strong communication, empathy, and teamwork help build positive interactions with patients and healthcare staff. These skills are vital for ensuring patient satisfaction, accurate meal delivery, and compliance with dietary restrictions in a healthcare setting.

What is the difference between Patient Room Service Ambassador vs Patient Concierge?

AspectPatient Room Service AmbassadorPatient Concierge
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentHospital patient rooms, food service areasHospital lobby, patient areas, reception desks
Employer & IndustryHospitals, healthcare facilitiesHospitals, healthcare facilities
Primary RoleAssist patients with meal delivery and comfortAssist patients with information, scheduling, and services

Both roles focus on patient satisfaction and require customer service skills, but Patient Room Service Ambassadors primarily handle meal delivery and comfort within patient rooms, while Patient Concierges provide information and coordinate services across hospital areas.

What cities are hiring for Patient Room Service Ambassador jobs?

Cities with the most Patient Room Service Ambassador job openings:

What states have the most Patient Room Service Ambassador jobs?

States with the most job openings for Patient Room Service Ambassador jobs include:

What are popular job titles related to Patient Room Service Ambassador jobs?

For Patient Room Service Ambassador jobs, the most frequently searched job titles are:

Room Service Ambassador

Lexington, KY • On-site

Baptist Health
Health Care and Social Assistance • 10K+ employees

Full-time

Medical, Dental, Vision, Life, PTO

Re-posted 16 days ago


Baptist Health South Florida rating

8.1

Company rating: 8.1 out of 10

Based on 99 frontline employees who took The Breakroom Quiz


Job description

Summary
Job Description:
Room Service Ambassador
****Multiple positions available****
Please apply now so we can discuss shifts and benefits!
The Room Service Ambassador provides exceptional patient dining service by assisting patients with meal selections, accurately processing orders, and coordinating timely meal delivery. Ensures patient dietary needs and preferences are communicated appropriately while maintaining food safety, service quality, and Baptist Health standards. Provides friendly, compassionate service that supports a positive patient experience.
The Room Service Ambassador provides professional, efficient meal service to patients and assists with meal ordering based on physician-prescribed diets. Educates patients on the meal ordering system, assesses their ability to use the system, and communicates dietary concerns to the appropriate clinical team. Serves as a key representative of Food and Nutrition Services while delivering excellent patient service with minimal direct supervision.
Job Description:
  • Deliver accurate, diet-compliant meals and provide friendly, professional service to patients.
  • Assist patients and families with meal ordering and use of the meal ordering system.
  • Enter meal orders accurately using department technology and ensure timely meal delivery and retrieval.
  • Serve as a liaison between patients, nursing units, and Food and Nutrition Services to address concerns and requests.
  • Maintain patient confidentiality and follow HIPAA, food safety, sanitation, HACCP, and department standards.

Requirements:
  • High School or equivalent
  • No specific requirements. Training will be provided.

Benefits:
Benefits: Full-Time
  • Health, Vision, Dental and Pet Insurance
  • Life Insurance
  • Short Term and Long-Term Disability and Life Insurance
  • Identity Theft Protection
  • Tuition Reimbursement up to $6,000 annually
  • Company paid Maternity and Paternity Leave
  • 5 days of Paid Time Off available upon hire
  • Bereavement Leave (includes pets)
  • PTO Sell Back Program
  • Compassionate Leave Sharing Program (PTO Donation)
  • Employee Support Fund, for employees in need of emergency financial support
  • Retirement with Company Match
If you would like to be part of a growing family focused on supporting clinical excellence, teamwork and innovation, we urge you to apply now!
Baptist Health is an Equal Employment Opportunity employer.

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About Baptist Health South Florida

Sourced by ZipRecruiter

Baptist Health South Florida is the largest healthcare organization in the region, with 12 hospitals, more than 27,000 employees, 4,000 physicians and 100 outpatient centers, urgent care facilities and physician practices spanning across Miami-Dade, Monroe, Broward and Palm Beach counties. Baptist Health has internationally renowned centers of excellence in cancer, cardiovascular care, orthopedics and sports medicine, and neurosciences. A not-for-profit organization supported by philanthropy and committed to its faith-based charitable mission of medical excellence, Baptist Health has been recognized by Fortune as one of the 100 Best Companies to Work For in America and by Ethisphere as one of the World's Most Ethical Companies.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Miami, FL, US