ZipRecruiter

Log In

1

Patient Relations Manager Jobs in Michigan (NOW HIRING)

Premier Dentist Partners

Office Manager

Okemos, MI

Oversee patient relations, addressing inquiries, concerns, and providing exceptional customer ... Manage relationships with vendors and suppliers. * Collaborate with the dentist(s) to develop and ...

Arbor Hospice

Nurse Practitioner (NP)

Caledonia, MI · On-site

Promotes patient relations through confidentiality, privacy, and dignity. Essential Functions for ... management and clinical operations. * Excellent interpersonal skills, sound judgment, effective ...

Natera

District Manager, Oncology Sales

Detroit, MI · On-site

The District Manager (DM) role is a key sales leadership position responsible for overseeing ... Promote quality client/patient relations and create a supportive climate by serving as a role model ...

McLaren USA

Manager Patient Care Services

Bay City, MI · On-site

Promotes positive customer relations with physicians, patients, families, visitors and employees ... patient care services area. * Responsible for human resource management through interviewing ...

New

McLaren

Manager Patient Care Services

Bay City, MI · On-site

Promotes positive customer relations with physicians, patients, families, visitors and employees ... patient care services area. * Responsible for human resource management through interviewing ...

New

McLaren

Manager Patient Care Services - OB

Bad Axe, MI · On-site

MANAGER PATIENT CARE SERVICES - OB Responsible for overseeing the daily operation of assigned unit ... Promotes positive customer relations with physicians, patients, families, visitors and employees.

McLaren

Manager Patient Care Services - OR

Bad Axe, MI · On-site

MANAGER PATIENT CARE SERVICES - OPERATING ROOM *Will provide oversite to both McLaren Thumb and ... Promotes positive customer relations with physicians, patients, families, visitors and employees.

previous pagenext page

Showing results 21-40

All JobsPatient Relations JobsPatient Relations Manager JobsPatient Relations Manager Jobs in Michigan

Patient Relations Manager information

See Michigan salary details

$9.6K

$54.2K

$81.9K

How much do patient relations manager jobs pay per year?

As of Aug 9, 2026, the average yearly pay for patient relations manager in Michigan is $54,193.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,400.00 and $60,100.00 per year, depending on experience, location, and employer.

What is the difference between Patient Relations Manager vs Patient Advocate?

AspectPatient Relations ManagerPatient Advocate
CredentialsHealthcare experience, communication skills, sometimes certifications in patient relationsHealthcare knowledge, certification in patient advocacy often preferred
Work EnvironmentHospitals, clinics, healthcare organizationsHospitals, community health centers, patient support settings
Employer & Industry UsageHealthcare providers focusing on patient satisfaction and experiencePatient support, navigating healthcare systems, ensuring patient rights
Search & Comparison IntentUnderstanding roles in patient experience managementAssistance in patient rights and healthcare navigation

The Patient Relations Manager primarily focuses on managing patient satisfaction, addressing concerns, and improving communication within healthcare facilities. In contrast, the Patient Advocate helps patients understand their rights, navigate complex healthcare systems, and ensures their needs are met. Both roles require healthcare knowledge and excellent communication skills but serve different functions in patient support and experience.

How does a patient relations manager typically handle conflicts between patients and medical staff?

A Patient Relations Manager acts as a liaison to resolve conflicts between patients and healthcare staff by listening to concerns, facilitating open communication, and ensuring both sides are heard. They often mediate discussions, investigate complaints, and work collaboratively with department leads to find solutions that improve patient satisfaction while maintaining a positive work environment. This role requires strong interpersonal and problem-solving skills, since balancing empathy for patients with the needs of healthcare professionals is a common challenge. Regular training and clear protocols help Patient Relations Managers navigate these situations effectively.

What does a patient relations manager do?

A Patient Relations Manager acts as a liaison between patients, their families, and healthcare providers to ensure a positive experience within a medical facility. They address patient concerns, resolve complaints, and work to improve overall patient satisfaction. Additionally, they may coordinate services, gather feedback to enhance healthcare delivery, and ensure that patients' rights and needs are respected throughout their care.

What are the key skills and qualifications needed to thrive as a patient relations manager?

To thrive as a Patient Relations Manager, you generally need a background in healthcare administration, strong problem-solving abilities, and a bachelor's degree in healthcare management or a related field. Familiarity with hospital information systems, patient feedback platforms, and sometimes certification in patient advocacy or healthcare quality improvement is typical. Exceptional interpersonal skills, conflict resolution, and the ability to communicate empathetically make someone excel in this role. These competencies are crucial for effectively addressing patient concerns, improving satisfaction, and ensuring a positive experience within healthcare facilities.
What are the most commonly searched types of Patient Relations jobs in Michigan? The most popular types of Patient Relations jobs in Michigan are:
What are popular job titles related to Patient Relations Manager jobs in Michigan? For Patient Relations Manager jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Patient Relations Manager jobs in Michigan look for? The top searched job categories for Patient Relations Manager jobs in Michigan are:
What cities in Michigan are hiring for Patient Relations Manager jobs? Cities in Michigan with the most Patient Relations Manager job openings:
Patient Relations Manager jobs near you
Infographic showing various Patient Relations Manager job openings in Michigan as of August 2026, with employment types broken down into 90% Full Time, 5% Part Time, and 5% Nights. Highlights an 100% In-person job distribution, with an average salary of $54,193 per year, or $26.1 per hour.

Office Manager

Premier Dentist Partners

Okemos, MI

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 5 days ago

Job description

Overview

As a Dental Office Manager, you will assume a leadership role in overseeing the administrative and operational aspects of the dental practice. Your responsibilities will encompass staff management, financial oversight, and strategic planning to ensure the efficient and effective functioning of the dental office.

Responsibilities
  • Supervise and lead the dental office staff, including dental hygienists, dental assistants, business assistants, and other support personnel.
  • Foster a positive and collaborative work environment, promoting teamwork and professional growth.
  • Oversee the financial aspects of the dental practice, including budgeting, billing, and financial reporting.
  • Monitor and analyze key financial metrics, working to optimize practice profitability.
  • Ensure accurate billing and coding procedures.
  • Manage insurance verification, processing claims, and addressing billing inquiries.
  • Handle human resources functions, including hiring, onboarding, and performance evaluations.
  • Address staff-related issues and promote employee engagement and satisfaction.
  • Coordinate patient scheduling and appointment management to optimize patient flow.
  • Oversee patient relations, addressing inquiries, concerns, and providing exceptional customer service.
  • Ensure compliance with relevant regulations, including HIPAA, OSHA, and other dental industry standards.
  • Stay informed about changes in regulations and implement necessary adjustments.
  • Coordinate maintenance and repairs for dental equipment and the physical office space.
  • Manage relationships with vendors and suppliers.
  • Collaborate with the dentist(s) to develop and implement strategic plans for practice growth.
  • Identify opportunities for improvement in operational efficiency and patient care.
  • Maintain accurate and up-to-date patient records and practice documentation.
  • Ensure the secure and confidential handling of patient information.
  • Stay abreast of industry trends, advancements, and best practices.
  • Provide ongoing training and professional development opportunities for staff.
Qualifications
  • Bachelor's degree in business administration, healthcare management, or a related field is preferred.
  • Proven experience in dental office management is preferred.
  • Strong leadership and managerial skills with the ability to inspire and lead a diverse team.
  • Effective problem-solving and decision-making abilities.
  • Solid understanding of financial management, budgeting, and revenue cycle management in a healthcare setting.
  • Excellent communication skills, both verbal and written.
  • Ability to communicate effectively with staff, patients, and external partners.
  • Familiarity with healthcare regulations, including HIPAA, OSHA, and other compliance standards.
  • Proficiency in office software and dental practice management software.
  • Dedication to providing excellent customer service and enhancing the patient experience.
  • Ability to adapt to a dynamic and fast-paced work environment.
  • Collaborative mindset with the ability to work as part of a dental team.
Benefits
  • Paid time off
  • Paid Holidays
  • Medical insurance
  • FSA and HAS
  • Vision Insurance
  • 401k
  • Voluntary Life/AD&D insurance
  • Short term disability
  • Long term disability
  • Accident Insurance
  • Critical Illness
  • Dependent care FSA
  • Commuter Benefits
  • Employee Assistance program
  • Perks and discounts through ADP & Benefits hub
  • Pet insurance
Employment Type: FULL_TIME

Apply