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Patient Navigator Jobs in Riverside, CA (NOW HIRING)

CareConnectMD Inc

Community Health Worker

Corona, CA · On-site

$25 - $30/hr

Community Health Worker, Patient Navigator, In-Home Support Specialist, etc.). * Training or experience in community health, social determinants of health, and peer counseling. * Training and ...

Upperline Health

Patient Care Coordinator

Orange, CA · On-site

$21/hr

... care navigators, nutritionists, social workers, and pharmacists for integrated treatment that ... The Patient Care Coordinator will be responsible for medical front desk receptionist duties ...

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All JobsPatient Navigator JobsPatient Navigator Jobs in Riverside, CA

Patient Navigator information

See Riverside, CA salary details

$14

$25

$40

How much do patient navigator jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for patient navigator in Riverside, CA is $25.41, according to ZipRecruiter salary data. Most workers in this role earn between $20.05 and $27.36 per hour, depending on experience, location, and employer.

What qualifications do you need to be a patient navigator?

To become a patient navigator, candidates typically need a high school diploma or equivalent, with some roles preferring postsecondary education or certifications in healthcare or social services. Strong communication, organizational skills, and knowledge of healthcare systems are essential, and some positions may require experience in medical settings or relevant certifications such as Certified Patient Navigator (CPN).

What is a patient navigator?

Patient Navigators are professionals who guide patients through the healthcare system, helping them overcome barriers to care and access the services they need. They provide support by coordinating appointments, assisting with insurance issues, and connecting patients with community resources. Patient Navigators often work with individuals facing complex medical diagnoses or those who may have difficulty understanding healthcare processes. Their goal is to improve outcomes by ensuring patients receive timely and appropriate care while reducing stress and confusion.

What are the key skills and qualifications needed to thrive as a patient navigator, and why are they important?

To thrive as a Patient Navigator, you need a solid understanding of healthcare systems, patient advocacy, and care coordination, often supported by a degree in health sciences or social work. Familiarity with electronic health records (EHR), case management software, and basic medical terminology is typically required. Excellent communication, cultural competency, and problem-solving skills help Patient Navigators build trust and effectively guide patients through complex healthcare processes. These skills are crucial for ensuring patients receive timely care, reducing barriers, and improving overall health outcomes.

What does a patient navigator do?

As a patient navigator, sometimes referred to as a patient advocate, your responsibilities are to help coordinate a patient’s experience in the healthcare system. You plan care goals for patients, support and educate them about treatment options, help them understand referrals, assist with admissions and discharge paperwork, and advocate for them to ensure they receive the highest quality care. Patient navigators work for community health organizations, hospitals, and insurance providers. Some are full-time employees, while others are volunteers or freelancers.

How does a patient navigator typically collaborate with healthcare teams to support patient care?

Patient Navigators work closely with multidisciplinary healthcare teams, including physicians, nurses, social workers, and administrative staff, to ensure patients receive coordinated and comprehensive care. They act as a bridge between patients and providers, helping to clarify medical information, schedule appointments, and address barriers to care such as transportation or insurance issues. Regular communication and teamwork are essential, as Patient Navigators often attend care plan meetings and relay critical updates to both patients and healthcare professionals. This collaborative environment helps improve patient outcomes and overall satisfaction with the healthcare experience.

What is the difference between Patient Navigator vs Medical Assistant?

AspectPatient NavigatorMedical Assistant
CredentialsCertifications often include Certified Patient Navigator (CPN) or similarCertified Medical Assistant (CMA) or Registered Medical Assistant (RMA)
Work EnvironmentHospitals, clinics, community health programsDoctor's offices, clinics, outpatient facilities
Employer & IndustryHealthcare providers, hospitals, community organizationsMedical practices, outpatient clinics, hospitals
Primary RoleAssist patients in navigating healthcare systems, providing education and supportPerform clinical and administrative tasks, assist with patient care

While both roles work within healthcare settings, Patient Navigators focus on guiding patients through healthcare processes and resources, whereas Medical Assistants handle clinical tasks and administrative support. Understanding these differences helps in choosing the right career path or job search focus.

More about Patient Navigator jobs
What are the most commonly searched types of Patient Navigator jobs in Riverside, CA? The most popular types of Patient Navigator jobs in Riverside, CA are:
What job categories do people searching Patient Navigator jobs in Riverside, CA look for? The top searched job categories for Patient Navigator jobs in Riverside, CA are:
What cities near Riverside, CA are hiring for Patient Navigator jobs? Cities near Riverside, CA with the most Patient Navigator job openings:
Patient Navigator jobs near you
Infographic showing various Patient Navigator job openings in Riverside, CA as of August 2026, with employment types broken down into 3% As Needed, 72% Full Time, 18% Part Time, and 7% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $52,861 per year, or $25.4 per hour.

Community Health Worker

CareConnectMD Inc

Corona, CA • On-site

$25 - $30/hr

Full-time

Posted 6 days ago

Job description

Key Duties and Responsibilities

  • Find member populations that are difficult to locate (homeless, severe mental illnesses, substance use, medically underserved, in need of preventive services, etc.)
  • Support members in improving their whole health, through outreach and engagement activities, which are primarily field based
  • Enroll members into programs and services by effectively communicating their value
  • Work with members to provide effective and efficient service coordination
  • Collaborates and consults with Case Manager on member care issues that is clinical based
  • Provide on-site/in-home member assessments for safety risk, health needs, and barriers to care
  • Develop service plans and guides with members and providers that include health management goals
  • Engage with members, both in-person and on the phone, to achieve health management goals using health coaching, motivational interviewing, and problem solving techniques
  • Assist members in overcoming any barriers to meeting health goals and update service plans accordingly
  • Assist members in scheduling appointments and accessing community resources
  • Assist MSW as needed
  • Accompany, arrange for, or directly provide, member transportation to health services appointments
  • Follow up with members via phone calls, home visits, and visits to other settings where members can be found
  • Work with social service agencies to arrange to meet other member needs (housing, food, clothing, financial assistance, etc.)
  • Work with facilities to help transition members after discharge to a safe home environment
  • Maintain accurate, quality, timely, and consistent documentation in company database of member activities and interventions
  • Achieve set goals/KPI's
  • Continuously expand knowledge of community resources, services, and programs available to members and build ongoing relationships with these organizations to advocate for members
  • Performs other duties as assigned

Education and Experience

  • High School Diploma/GED required
  • Bachelor's Degree preferred
  • Community Health Worker Certificate preferred, or have at least minimum of 2 years experience working in health, social, or community services

Essential Skills and Abilities

  • Knowledge of community resources within the community to be served
  • Represent the company with professionalism by maintaining clear professional boundaries with members and coworkers
  • Working knowledge of social and health issues
  • Ability to quickly establish credibility and trust with patients and build strong relationships
  • Sound judgment and the ability to quickly analyze situations
  • Ability to establish priorities and meet deadlines
  • Ability to problem solve in a proactive, creative manner
  • Cultural competency- able to work with diverse groups of community members
  • Technologically knowledgeable or experienced in note entry systems, smart phones, and laptops
  • Experience providing peer support to patients with complex and multiple chronic conditions and challenging social and mental health conditions (e.g. Community Health Worker, Patient Navigator, In-Home Support Specialist, etc.).
  • Training or experience in community health, social determinants of health, and peer counseling.
  • Training and experience in using Motivational Interviewing strongly preferred
  • Strong interpersonal and social skills with demonstrated ability to collaborate with a variety of individuals from a wide range of professional and personal backgrounds.
  • Knowledge of community-based healthcare and social services systems and the needs of medically underserved populations, and older adults/seniors
  • Ability to thrive in a complex and rapidly changing environment.
  • Maintains confidentiality and follows HIPAA standards in safeguarding patient information.
  • Good oral and written communication skills.
  • Knowledge and/or experience within Home support Services (IHSS) is highly desirable.
  • Life experience overcoming the challenges of chronic disease or work experience with people living with complex chronic conditions is highly desirable.
  • Thrives in an unstructured, start-up environment.
  • Self-starter that can work independently and collaboratively, prioritize tasks and has initiative and excitement to take on unfamiliar tasks.
  • Excellent communication and interpersonal skills with the ability to effectively communicate with all levels of management, patients, and family members.
  • Creative, flexible, well organized, resourceful, and detail-oriented.
  • Excellent judgment in handling confidential and sensitive information
  • Ability to work independently, set priorities and handle multiple tasks with a high level of efficiency
  • Establishing and maintaining cooperative working relationships with others
  • Bilingual (Spanish) preferred, but not required


Core Competencies

  • Instills trust
  • Customer focus
  • Manages ambiguity
  • Collaborates
  • Drives results