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Patient Navigator Jobs in Riverside, CA (NOW HIRING)

Loma Linda University Health

Patient Navigator

Loma Linda, CA · On-site

$20.50 - $28/hr

The Patient Navigator coordinates access of care for new patients through the healthcare system from initial diagnosis or point of referral. Gathers needed medical information for review during first ...

Loma Linda University Health

Patient Navigator

Loma Linda, CA · On-site

$20.50 - $28/hr

The Patient Navigator coordinates access of care for new patients through the healthcare system from initial diagnosis or point of referral. Gathers needed medical information for review during first ...

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How much do patient navigator jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for patient navigator in Riverside, CA is $25.41, according to ZipRecruiter salary data. Most workers in this role earn between $20.05 and $27.36 per hour, depending on experience, location, and employer.

What are Patient Navigators?

Patient Navigators are professionals who guide patients through the healthcare system, helping them overcome barriers to care and access the services they need. They provide support by coordinating appointments, assisting with insurance issues, and connecting patients with community resources. Patient Navigators often work with individuals facing complex medical diagnoses or those who may have difficulty understanding healthcare processes. Their goal is to improve outcomes by ensuring patients receive timely and appropriate care while reducing stress and confusion.

What are the key skills and qualifications needed to thrive as a Patient Navigator, and why are they important?

To thrive as a Patient Navigator, you need a solid understanding of healthcare systems, patient advocacy, and care coordination, often supported by a degree in health sciences or social work. Familiarity with electronic health records (EHR), case management software, and basic medical terminology is typically required. Excellent communication, cultural competency, and problem-solving skills help Patient Navigators build trust and effectively guide patients through complex healthcare processes. These skills are crucial for ensuring patients receive timely care, reducing barriers, and improving overall health outcomes.

What Does a Patient Navigator Do?

As a patient navigator, sometimes referred to as a patient advocate, your responsibilities are to help coordinate a patient’s experience in the healthcare system. You plan care goals for patients, support and educate them about treatment options, help them understand referrals, assist with admissions and discharge paperwork, and advocate for them to ensure they receive the highest quality care. Patient navigators work for community health organizations, hospitals, and insurance providers. Some are full-time employees, while others are volunteers or freelancers.

How does a Patient Navigator typically collaborate with healthcare teams to support patient care?

Patient Navigators work closely with multidisciplinary healthcare teams, including physicians, nurses, social workers, and administrative staff, to ensure patients receive coordinated and comprehensive care. They act as a bridge between patients and providers, helping to clarify medical information, schedule appointments, and address barriers to care such as transportation or insurance issues. Regular communication and teamwork are essential, as Patient Navigators often attend care plan meetings and relay critical updates to both patients and healthcare professionals. This collaborative environment helps improve patient outcomes and overall satisfaction with the healthcare experience.

What is the difference between Patient Navigator vs Medical Assistant?

AspectPatient NavigatorMedical Assistant
CredentialsCertifications often include Certified Patient Navigator (CPN) or similarCertified Medical Assistant (CMA) or Registered Medical Assistant (RMA)
Work EnvironmentHospitals, clinics, community health programsDoctor's offices, clinics, outpatient facilities
Employer & IndustryHealthcare providers, hospitals, community organizationsMedical practices, outpatient clinics, hospitals
Primary RoleAssist patients in navigating healthcare systems, providing education and supportPerform clinical and administrative tasks, assist with patient care

While both roles work within healthcare settings, Patient Navigators focus on guiding patients through healthcare processes and resources, whereas Medical Assistants handle clinical tasks and administrative support. Understanding these differences helps in choosing the right career path or job search focus.

More about Patient Navigator jobs
What are the most commonly searched types of Patient Navigator jobs in Riverside, CA? The most popular types of Patient Navigator jobs in Riverside, CA are:
What are popular job titles related to Patient Navigator jobs in Riverside, CA? For Patient Navigator jobs in Riverside, CA, the most frequently searched job titles are:
What job categories do people searching Patient Navigator jobs in Riverside, CA look for? The top searched job categories for Patient Navigator jobs in Riverside, CA are:
What cities near Riverside, CA are hiring for Patient Navigator jobs? Cities near Riverside, CA with the most Patient Navigator job openings:
Patient Navigator jobs near you
Patient Navigator

Patient Navigator

Loma Linda University Health

Loma Linda, CA • On-site

$20.50 - $28/hr

Other

Posted 25 days ago

Loma Linda University Health rating

8.1

Company rating: 8.1 out of 10

Based on 86 frontline employees who took The Breakroom Quiz

108th of 995 rated hospitals

Job description

Job Summary: The Patient Navigator coordinates access of care for new patients through the healthcare system from initial diagnosis or point of referral. Gathers needed medical information for review during first appointment with physician including diagnostic procedures, pathology reports, operative notes, radiation therapy and chemotherapy information. Functions as a liaison between patients, families, outpatient oncology clinics, primary care physicians, and other support services. Performs other duties as needed.
Education and Experience: High School Diploma or GED required and one year of college preferred. Minimum two years of working with Oncology patients preferred. Minimum one year experience in a medical office front office setting and/or a hospital based call center that schedules for multiple clinics or departments that utilized Microsoft Word, Excel, PowerPoint, Outlook, LLEAP and Power Chart (LLEMR) required.
Knowledge and Skills: Knowledge of medical terminology required. Knowledge of all medical insurances and how they are used in a hospital/clinical based facility required. Full knowledge of ICD-9 and CPT codes and how they are used in HMO authorizations required. Knowledge of both in-patient and out-patient settings preferred. Able to enter/edit data in computer; proficient at keyboarding using Microsoft Word, Excel, PowerPoint, Outlook, IDX, Cerner and Power Chart (LLEMR). Able to use a variety of office equipment and tools. Able to communicate effectively; respond positively under changing circumstances; maintain patient confidentiality and a positive, supportive attitude toward patients and their families, co-workers and staff from various departments. Able to collate information for case reports and databases; interpret and understand patient records and various reports including, but not limited to, diagnostic procedures pathology, radiation and chemotherapy reports; think critically; problem-solve; make sound decisions using common sense; work well under pressure; organize and prioritize workload effectively; multi-task; recall information with accuracy and pay close attention to detail; perform basic math functions; assess, evaluate, analyze data; communicate synthesis of information. Must be able to work independently with minimal supervision. Able to distinguish colors as necessary; write, hear, read and speak sufficiently for general conversation in person and on the telephone; identify and distinguish various sounds associated with workplace; see adequately to read computer screens and written documents necessary to the position.
Licensures and Certifications: None

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About Loma Linda University Health

Sourced by ZipRecruiter

Loma Linda University Health (LLUH) is an esteemed healthcare organization situated in Loma Linda, California, US. Established in 1905, it was initially known as the College of Medical Evangelists, and it operated as the official medical institution of the Seventh-day Adventist Church until the name was changed to LLUH in 1961. LLUH is very much active in the healthcare and education sectors, providing a vast range of services such as medical treatment, research, and health education. The organization’s core mission is "to continue the teaching and healing ministry of Jesus Christ", which underlines its binding values of compassion, integrity, excellence, freedom, and justice.

Industry

Health care and social assistance and hospitality services

Company size

10,000+ Employees

Headquarters location

Loma Linda, CA, US

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