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Patient Manager Jobs in Raleigh, NC (NOW HIRING)

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Patient Manager information

See Raleigh, NC salary details

$15

$38

$67

How much do patient manager jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for patient manager in Raleigh, NC is $38.77, according to ZipRecruiter salary data. Most workers in this role earn between $22.88 and $50.00 per hour, depending on experience, location, and employer.

What does a patient manager do?

A patient manager oversees patient care coordination, schedules appointments, maintains medical records, and communicates with patients and healthcare providers. They often use electronic health record (EHR) systems and require strong organizational and communication skills to ensure efficient patient services.

What is the difference between Patient Manager vs Medical Office Coordinator?

AspectPatient ManagerMedical Office Coordinator
CredentialsTypically requires healthcare administration or management experience; certifications like Certified Medical Manager (CMM) are commonOften requires medical office administration experience; certifications like Certified Medical Office Manager (CMOM) are beneficial
Work EnvironmentHospitals, clinics, healthcare facilities managing patient flow and administrative tasksMedical offices, clinics handling scheduling, billing, and patient records
Employer & Industry UsageHealthcare providers, hospitals, clinicsPrivate practices, outpatient clinics, healthcare organizations

While both roles involve healthcare administration, a Patient Manager focuses more on overseeing patient services and care coordination, whereas a Medical Office Coordinator handles daily administrative tasks like scheduling and billing. Understanding these differences helps in choosing the right career path or job search focus.

What is a patient manager?

A Patient Manager is a healthcare professional responsible for overseeing the care and experience of patients within a medical facility or healthcare system. Their duties often include coordinating treatment plans, ensuring patients understand their care options, acting as a liaison between patients and medical staff, and helping to resolve any issues related to patient services. Patient Managers work to improve patient satisfaction, streamline communication, and support both clinical and administrative teams. They play a key role in delivering high-quality, patient-centered care.

How does a patient manager typically collaborate with healthcare providers and administrative staff to ensure quality patient care?

As a Patient Manager, you play a crucial role in coordinating between patients, healthcare providers, and administrative teams. You’ll regularly communicate with doctors, nurses, and support staff to schedule appointments, address patient concerns, and facilitate care plans. This collaboration helps streamline patient flow, resolve issues efficiently, and maintain high standards of care. Building strong relationships within the team is essential for anticipating needs and ensuring patients have a positive experience throughout their treatment journey.

What are the key skills and qualifications needed to thrive as a patient manager?

To thrive as a Patient Manager, you need strong organizational skills, healthcare administration knowledge, and typically a relevant degree or certification in health management. Familiarity with electronic health record (EHR) systems, patient scheduling software, and healthcare compliance standards is essential. Excellent communication, problem-solving abilities, and empathy are crucial soft skills for coordinating care and supporting both patients and staff. These competencies ensure efficient patient flow, high-quality care delivery, and positive patient experiences within healthcare settings.
What are the most commonly searched types of Patient jobs in Raleigh, NC? The most popular types of Patient jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Patient Manager jobs? Cities near Raleigh, NC with the most Patient Manager job openings:
Patient Manager jobs near you
Infographic showing various Patient Manager job openings in Raleigh, NC as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 15% Part Time, and 2% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $80,646 per year, or $38.8 per hour.

Dental Patient Coordinator

Riccobene Associates Family Dentistry

Apex, NC • On-site

Full-time

Medical, Dental, Vision, Life, PTO

Re-posted 10 days ago

Riccobene Associates Family Dentistry rating

7.3

Company rating: 7.3 out of 10

Based on 12 frontline employees who took The Breakroom Quiz

Job description

POSITION SUMMARY
The primary role of the Patient Coordinator is to support front-office operations by maintaining efficient scheduling, coordinating patient appointments, verifying insurance, processing payments, and ensuring accurate patient data for billing and reporting purposes. This position is non-clinical and focuses on delivering positive patient experience while supporting office workflow and administrative needs.
KEY COMPETENCIES
  • Greeting and assisting patients professionally to ensure a positive front-office experience
  • Checking-in patients to ensure they have all the necessary information in the patient management software
  • Collecting co-payments
  • Checking-out patients
  • Running and processing applicable reports
  • Monitor office emails
  • Utilizing RevenueWell for confirmations, communication with patients, and insurance requests
  • Insurance Verification and pre-authorizations
  • Closing out and ensuring that registers are balanced daily
  • Completing next day router preparation
  • Ability to multi-task and skillfully manage priorities under pressure (ex: patients walking in, phones ringing, etc.)
  • Scheduling patients, filling same-day or next-day schedule as needed
  • Monitoring and responding to office voicemails
  • Support Office Manager with EOD process
  • Escalating issues to Office Manager

• Other duties and responsibilities as assigned.
QUALIFICATIONS
To successfully perform the job responsibilities for the position of Patient Coordinator, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required but are not necessarily all inclusive. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential requirements.
Requirements
  • Ability to reliably arrive in time to support office opening and scheduled business hours
    • Flexibility to adjust schedule occasionally based on business needs, in accordance with company timekeeping and wage policies
    • Subject to background screening consistent with applicable law and job-related business needs
    • High school diploma or equivalent
    • Customer Service experience
    • Ability to work in a fast-paced environment and manage competing priorities
    • Ability to balance registers accurately
    • Strong communication skills
    • Must exhibit ethical conduct & confidentiality
    • High attention to detail and accuracy
    • Strong computer and organization skills
    • Communicates clearly and professionally with patients and team members in person and by phone
    • Ability to demonstrate independent thinking as well as a teamwork-oriented approach
    • Dental or medical front desk experience preferred

Benefits
Benefits:
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance

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