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Patient Intake Advocate Jobs (NOW HIRING)

OSF HealthCare

Intake Advocate

Peoria, IL · On-site

$20.21 - $23.77/hr

The Intake Advocate delivers a compassionate, seamless patient experience by guiding patients through the access process, connecting them to appropriate services, and collaborating with providers ...

MROrthopedics

Patient Services Advocate

Riverside, IL · On-site

$20 - $24/hr

As a Patient Service Advocate, you will be responsible for helping resolve patient issues ... to the patient intake and registration process. Functions as an ambassador is welcoming and ...

MROrthopedics

Patient Services Advocate

Riverside, IL

$18 - $23.25/hr

As a Patient Service Advocate, you will be responsible for helping resolve patient issues ... to the patient intake and registration process. Functions as an ambassador is welcoming and ...

MROrthopedics

Patient Services Advocate

Riverside, IL · On-site

$20 - $24/hr

As a Patient Service Advocate, you will be responsible for helping resolve patient issues ... to the patient intake and registration process. Functions as an ambassador is welcoming and ...

MROrthopedics

Patient Services Advocate

Riverside, IL · On-site

$18 - $23.25/hr

As a Patient Service Advocate, you will be responsible for helping resolve patient issues ... to the patient intake and registration process. Functions as an ambassador is welcoming and ...

Brightlitalent

Intake Coordinator

Indianapolis, IN · On-site

$17.25 - $23.50/hr

Communicate referrals and client/patient information effectively to all disciplines. * Complete ... advocacy to increase access to mental health and substance user care in our communities, and a ...

Brightli

Intake Coordinator

Indianapolis, IN · On-site

$17.25 - $23.50/hr

Communicate referrals and client/patient information effectively to all disciplines. * Complete ... advocacy to increase access to mental health and substance user care in our communities, and a ...

Brightli

Intake Coordinator

Indianapolis, IN · On-site

$17.25 - $23.50/hr

Communicate referrals and client/patient information effectively to all disciplines. * Complete ... advocacy to increase access to mental health and substance user care in our communities, and a ...

Brightli

Intake Coordinator

Indianapolis, IN · On-site

$17.25 - $23.50/hr

Communicate referrals and client/patient information effectively to all disciplines. * Complete ... advocacy to increase access to mental health and substance user care in our communities, and a ...

Joyous

Medical Intake Nurse

Foster City, CA · On-site

This role blends patient advocacy, medical intake review, and an educational approach to engagement, ensuring that patients feel informed, excited, and ready to move forward with treatment. The ideal ...

Pascua Yaqui Tribe

Patient Advocate

Tucson, AZ

$17 - $22.25/hr

The primary functions of the Patient Advocate are performing administrative duties and processing demographic intake, eligibility screening in the Health-E Plus system, determination of eligibility ...

Pascua Yaqui Tribe, AZ

Patient Advocate

Tucson, AZ

$17 - $22.25/hr

The primary functions of the Patient Advocate are performing administrative duties and processing demographic intake, eligibility screening in the Health-E Plus system, determination of eligibility ...

Pascua Yaqui Tribe, AZ

Patient Advocate

Tucson, AZ · On-site

$14.50 - $18.75/hr

The primary functions of the Patient Advocate are performing administrative duties and processing demographic intake, eligibility screening in the Health-E Plus system, determination of eligibility ...

Pascua Yaqui Tribe

Patient Advocate

Tucson, AZ · On-site

$44K/yr

The primary functions of the Patient Advocate are performing administrative duties and processing demographic intake, eligibility screening in the Health-E Plus system, determination of eligibility ...

GovernmentJobs.com

Patient Advocate

Tucson, AZ

$17 - $22.25/hr

The primary functions of the Patient Advocate are performing administrative duties and processing demographic intake, eligibility screening in the Health-E Plus system, determination of eligibility ...

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Patient Intake Advocate information

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How much do patient intake advocate jobs pay per hour?

As of Jun 6, 2026, the average hourly pay for patient intake advocate in the United States is $17.94, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $18.75 per hour, depending on experience, location, and employer.

What is the difference between Patient Intake Advocate vs Medical Office Assistant?

AspectPatient Intake AdvocateMedical Office Assistant
CredentialsHigh school diploma; some roles may require certification in patient advocacy or healthcare administrationHigh school diploma; certification in medical assisting often preferred
Work EnvironmentHospitals, clinics, healthcare offices, patient-facing rolesMedical offices, clinics, administrative settings
Employer & Industry UsageHealthcare providers, hospitals, outpatient clinicsMedical practices, outpatient clinics, healthcare facilities
Primary ResponsibilitiesAssist patients with intake, gather medical histories, explain proceduresSchedule appointments, handle patient records, perform administrative tasks

The main difference is that Patient Intake Advocates focus on guiding patients through the intake process and ensuring their needs are met, while Medical Office Assistants handle administrative duties within healthcare settings. Both roles require strong communication skills and healthcare knowledge, but their daily tasks and focus areas differ.

What are some common challenges faced by Patient Intake Advocates, and how can they be managed effectively?

Patient Intake Advocates often encounter high patient volumes, diverse patient needs, and tight schedules, all of which can be challenging to manage. Effective time management, clear communication, and familiarity with electronic health record (EHR) systems are essential for staying organized and ensuring each patient receives accurate and compassionate service. Building strong relationships with medical staff and staying updated on intake procedures can help advocates address issues quickly and maintain a positive patient experience.

What does a Patient Intake Advocate do?

A Patient Intake Advocate is responsible for guiding patients through the initial steps of receiving care at a healthcare facility. They collect and verify patient information, explain procedures and policies, and help patients understand their rights and responsibilities. Their role is crucial in ensuring that patients feel comfortable and informed, and that the intake process is completed accurately and efficiently.

What are the key skills and qualifications needed to thrive as a Patient Intake Advocate, and why are they important?

To thrive as a Patient Intake Advocate, you need strong organizational skills, attention to detail, and knowledge of healthcare regulations, typically supported by experience in medical administration or a related field. Familiarity with electronic health record (EHR) systems, patient management software, and insurance verification tools is commonly required. Excellent interpersonal skills, empathy, and the ability to communicate clearly help build trust with patients and streamline the intake process. These skills and qualities are essential to ensure accurate patient information collection, regulatory compliance, and a positive patient experience.
What cities are hiring for Patient Intake Advocate jobs? Cities with the most Patient Intake Advocate job openings:
Intake Advocate

Intake Advocate

OSF HealthCare

Peoria, IL • On-site

$20.21 - $23.77/hr

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

Total Rewards OSF HealthCare is dedicated to provide Mission Partners with a comprehensive and market-competitive total rewards package that includes benefits, compensation, recognition and well-being offerings that focus on the whole person and engage with their current stage of life and career. Click here to learn more about benefits and the total rewards at OSF. Expected pay for this position is $20.21 - $23.77/hour.

Actual pay will be determined by experience, skills and internal equity. This is an Hourly position. Overview Candidates with Behavioral Health background are encouraged to apply Hybrid position-must reside within 60 miles of OSF Peoria location.

Initial training onsite in Peoria. POSITION SUMMARY: The Intake Advocate serves as the first point of contact for patients, families, and providers seeking access to specialty, virtual, and destination care services across OSF HealthCare. This role supports intake, referral coordination, scheduling, and patient navigation activities for designated specialty programs and service lines, including Destination OSF and telespecialty services.

The Intake Advocate manages inbound referrals, reviews information for accuracy and completeness, coordinates patient intake, and schedules appointments in alignment with department guidelines, provider protocols, and clinical workflows. They support multiple specialties and leverage knowledge of scheduling requirements, referral pathways, insurance considerations, and prioritization and escalation processes to ensure timely access to appropriate care. The Intake Advocate delivers a compassionate, seamless patient experience by guiding patients through the access process, connecting them to appropriate services, and collaborating with providers, clinical teams, referral sources, and external partners to reduce barriers, support continuity of care, and advance operational and growth initiatives as part of the OSF OnCall and Digital Experience teams.

Qualifications REQUIRED QUALIFICATIONS: Education: High School Diploma/ GED Experience: 2 years of experience in a healthcare setting (patient access, scheduling, referral coordination, contact center, or direct patient care) required. Equivalent experience with CNA, MOA, or related healthcare certification may be considered. Other Skills/ Knowledge: Excellent interpersonal and communication skills.

Solid computer skills, including proficiency with Microsoft software. Strong analytical and problem-solving skills, with the ability to be detail oriented. Ability to manage scheduling workflows, referral processes, and patient interactions in a fast-paced environment while maintaining accuracy and professionalism.

Knowledge of patient access, scheduling, insurance, referral, and healthcare operations workflows. Proven ability to provide compassionate, patient-centered service and effectively manage challenging or escalated situations through strong verbal and written communication skills. Demonstrated knowledge of medical terminology.

PREFERRED QUALIFICATIONS: Education: Associate degree in a healthcare, business, or related field. Experience: Experience in specialty scheduling, referral coordination, patient navigation, contact center operations, virtual care, or telespecialty services. Prior experience working with electronic health record EPIC.

Experience supporting multiple specialties or complex scheduling workflows. Completion of medical terminology coursework or equivalent experience. Other Skills/ Knowledge: Knowledge of specialty care workflows, patient access operations, and healthcare scheduling best practices.

OSF HealthCare is an Equal Opportunity Employer.

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