ZipRecruiter

Log In

1

Patient Intake Advocate Jobs (NOW HIRING)

Lincare Holdings

Intake Coordinator

Blackfoot, ID · On-site

$14.50 - $19.50/hr

Notifies patient or approved patient advocate and explains their financial responsibilities * Completes all applicable sections of Intake and Confirmation forms, and enters into CPR+ * Negotiates ...

Palmetto Infusion

Intake Coordinator

Columbia, SC · On-site

$16.75 - $22.75/hr

The Intake Coordinator functions as an integral member of a multidisciplinary intake team which ... At Palmetto Infusion, we believe that patient advocacy is at the heart of everything we do ...

Palmetto Infusion

Intake Coordinator

Birmingham, AL · On-site

$15.50 - $21/hr

The Intake Coordinator functions as an integral member of a multidisciplinary intake team which ... At Palmetto Infusion, we believe that patient advocacy is at the heart of everything we do ...

Lincare Holdings, Inc.

Intake Coordinator

Blackfoot, ID · On-site

$14.50 - $19.50/hr

Notifies patient or approved patient advocate and explains their financial responsibilities * Completes all applicable sections of Intake and Confirmation forms, and enters into CPR+ * Negotiates ...

Rogers Behavioral Health

Intake Specialist

West Allis, WI

$17.25 - $23.25/hr

The Intake Specialist serves as a patient advocate and facilitates the process that allows for access to life changing care for members of the community. The Intake Specialist is a professional who ...

Rogers Behavioral Health

Intake Specialist

West Allis, WI

$17.25 - $23.25/hr

The Intake Specialist serves as a patient advocate and facilitates the process that allows for access to life changing care for members of the community. The Intake Specialist is a professional who ...

Rogers Behavioral Health

Intake Specialist

West Allis, WI · On-site

$17.25 - $23.25/hr

The Intake Specialist serves as a patient advocate and facilitates the process that allows for access to life changing care for members of the community. The Intake Specialist is a professional who ...

Rogers Behavioral Health

Intake Specialist

West Allis, WI · On-site

$17.25 - $23.25/hr

The Intake Specialist serves as a patient advocate and facilitates the process that allows for access to life changing care for members of the community. The Intake Specialist is a professional who ...

Summit BHC

Intake RN - Full Time

Charleston, WV · On-site

Intake RN - Full Time | Highland Hospital | Charleston, West Virginia About the Job: PURPOSE ... Advocates for the lowest level of care consistent with the patient's needs. Coordinates admission ...

Summit BHC

Intake RN - Full Time

Belvidere, IL

Intake RN - Full Time | Highland Hospital | Charleston, West Virginia About the Job: PURPOSE ... Advocates for the lowest level of care consistent with the patient's needs. Coordinates admission ...

Summit BHC

Intake Registered Nurse- Acute

Kingsport, TN · On-site

Intake Registered Nurse- Acute | Creekside Behavioral Health | Kingsport, Tennessee About the Job ... Advocates for the lowest level of care consistent with the patient's needs. Coordinates admission ...

next page

Showing results 1-20

People also search for

All JobsPatient Intake Advocate Jobs

Patient Intake Advocate information

See salary details

$12

$17

$23

How much do patient intake advocate jobs pay per hour?

As of Jun 7, 2026, the average hourly pay for patient intake advocate in the United States is $17.94, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $18.75 per hour, depending on experience, location, and employer.

What is the difference between Patient Intake Advocate vs Medical Office Assistant?

AspectPatient Intake AdvocateMedical Office Assistant
CredentialsHigh school diploma; some roles may require certification in patient advocacy or healthcare administrationHigh school diploma; certification in medical assisting often preferred
Work EnvironmentHospitals, clinics, healthcare offices, patient-facing rolesMedical offices, clinics, administrative settings
Employer & Industry UsageHealthcare providers, hospitals, outpatient clinicsMedical practices, outpatient clinics, healthcare facilities
Primary ResponsibilitiesAssist patients with intake, gather medical histories, explain proceduresSchedule appointments, handle patient records, perform administrative tasks

The main difference is that Patient Intake Advocates focus on guiding patients through the intake process and ensuring their needs are met, while Medical Office Assistants handle administrative duties within healthcare settings. Both roles require strong communication skills and healthcare knowledge, but their daily tasks and focus areas differ.

What are some common challenges faced by Patient Intake Advocates, and how can they be managed effectively?

Patient Intake Advocates often encounter high patient volumes, diverse patient needs, and tight schedules, all of which can be challenging to manage. Effective time management, clear communication, and familiarity with electronic health record (EHR) systems are essential for staying organized and ensuring each patient receives accurate and compassionate service. Building strong relationships with medical staff and staying updated on intake procedures can help advocates address issues quickly and maintain a positive patient experience.

What does a Patient Intake Advocate do?

A Patient Intake Advocate is responsible for guiding patients through the initial steps of receiving care at a healthcare facility. They collect and verify patient information, explain procedures and policies, and help patients understand their rights and responsibilities. Their role is crucial in ensuring that patients feel comfortable and informed, and that the intake process is completed accurately and efficiently.

What are the key skills and qualifications needed to thrive as a Patient Intake Advocate, and why are they important?

To thrive as a Patient Intake Advocate, you need strong organizational skills, attention to detail, and knowledge of healthcare regulations, typically supported by experience in medical administration or a related field. Familiarity with electronic health record (EHR) systems, patient management software, and insurance verification tools is commonly required. Excellent interpersonal skills, empathy, and the ability to communicate clearly help build trust with patients and streamline the intake process. These skills and qualities are essential to ensure accurate patient information collection, regulatory compliance, and a positive patient experience.
What cities are hiring for Patient Intake Advocate jobs? Cities with the most Patient Intake Advocate job openings:
Intake Coordinator

Intake Coordinator

Palmetto Infusion Services, LLC

Columbia, SC • On-site

$16.75 - $22.75/hr

Full-time

Posted 28 days ago

Palmetto Infusion rating

4.5

Company rating: 4.5 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

Job description

About Us:

Palmetto Infusion provides comprehensive ambulatory and home-based infusion services to both acute and chronically ill patients. Our centers care for people by providing patients and their families with a convenient, affordable, and safe place to receive infusion treatments. We strive for more than personal service – always delivering a warm and attentive health care experience that boosts patients’ state-of-mind, improves their health, and quality of life.

At Palmetto Infusion, we believe in creating an experience that goes beyond just a job. It's about being part of something bigger than yourself - a connected group of caretakers who work together to restore health and hope to our patients. We call it The Palmetto Experience, and we believe it's what sets us apart from other employers.

For our employees, The Palmetto Experience means we serve and support people in our purpose to restore health and hope, we build a culture of belonging and collaboration, we deliver on our promise to treat people with respect and empathy, and we strive to embrace change and search for new opportunities.

About the Role:

The Intake Coordinator functions as an integral member of a multidisciplinary intake team which manages the care of new patients. This
position will verify patient’s health benefits and coverage for infusion services. The Intake Coordinator works closely with the Intake team to
process new referrals timely. Ensures accurate and complete verification of insurance benefits. Works closely with clinical staff and Intake
team in providing and promoting customer service, process flow, operational integrity, quality care and process improvement along with
maintaining high service standards.

Schedule: Monday – Friday; 8:00 AM – 5:00 PM.

Minimum Qualifications:

Experience/Education:

  • High School Diploma or Equivalent.
  • One year of healthcare experience or customer service experience.
  • Proficient at partner programs (i.e.: MS Outlook, Word, Excel).
  • Ability to cope with ambiguous, changing environment while under pressure in a calm.
  • Must be able to work as a team member and develop productive and cooperative working relationships with all members of the Palmetto Infusion.

Essential Functions:

  • •Provides timely acceptance and completion of new referrals.
  • Performs in-depth benefit verification.
  • Reviews insurance medical policy requirements and FDA guidelines.
  • Makes a welcome call to the patient regarding benefits, coverage details, financial responsibilities, etc.
  • Obtains all needed information from MD office for insurance authorizations.
  • Submits requests for insurance authorization, following up on denials, peer-to-peer reviews, and appeals.
  • Answers calls from queue and assists callers in a timely and polite manner.
  • Gives high priority to client satisfaction and anticipates customer needs.
  • Provides excellent internal and external customer service by ensuring work meets quality standards; sets high goals or standards of
    performance for self; takes pride in his/her work and completes work on schedule.
  • Demonstrates adaptability to an increasingly complex and changing environment; maintaining composure under pressure.
  • Takes initiative to present ideas and suggestions for process improvements to the team lead, supervisors, and management.
  • Maintains industry knowledge regarding insurance authorization requirements, limitations, and exceptions.
  • Performs other duties and projects as assigned.

About the Benefits:

  • Competitive Compensation
  • Comprehensive Medical Insurance
  • Dental and Vision Insurance
  • Company Life Insurance
  • Voluntary Life and Disability Insurance
  • Additional Voluntary Supplemental Plans
  • Flexible Spending Account (Medical and Dependent Care)
  • Health Savings Account
  • 401K Retirement Plan
  • Employee Assistance Program (EAP)
  • Employee Discounts
  • Ramsey SmartDollar Program
  • Referral Program
  • Tuition Assistance
  • Paid Time Off
  • 8 Paid Company Holidays

Patient Advocacy Statement:

At Palmetto Infusion, we believe that patient advocacy is at the heart of everything we do, regardless of our roles within the organization. Each member of our team is dedicated to putting the needs and well-being of our patients first. Whether we're working directly with patients or supporting them behind the scenes, our commitment to being a compassionate advocate is paramount. We understand that every interaction, every decision, and every effort contribute to the quality of care our patients receive.

Together, we strive to ensure that every individual feels heard, supported, and empowered throughout their healthcare journey. This dedication to patient-centered care is what creates "The Palmetto Experience" — a standard of excellence that defines us and enriches the lives of those we serve.

Physical Demands:

  • The physical demands described here are representative of those that must be met by an employee to successfully perform the primary functions of this job. While performing the duties of this job, the employee may be required to frequently stand, walk, sit, bend, twist, talk, and hear. There may be prolonged periods of sitting, keyboarding, reading, as well as driving or riding in transport vehicles. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include reading, distance, computer, and color vision. Talking and hearing are essential to communicate with patients, vendors, and staff.

OTHER

All employees must uphold the confidentiality of protected health information and follow all HIPAA policies. This position has access to sensitive information and a breach of information may be grounds for immediate termination.

We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Apply