... rights expert and civil rights plan coordinator. This position may also include business unit ... nation as identified by iVantage Health Analytics! Aspirus Medford Hospital offers all the ...
... rights expert and civil rights plan coordinator. This position may also include business unit ... nation as identified by iVantage Health Analytics! Aspirus Medford Hospital offers all the ...
Patient Financial Advocate
Appleton, WI · On-site
Serves as subject matter expert to providers and others regarding documentation requirements for ... identified. QUALIFICATIONS: * High School diploma or GED preferred * Must be 18 years of age ...
Patient Financial Advocate
Appleton, WI · On-site
Serves as subject matter expert to providers and others regarding documentation requirements for ... identified. QUALIFICATIONS: * High School diploma or GED preferred * Must be 18 years of age ...
Patient Financial Advocate
Appleton, WI · On-site
Serves as subject matter expert to providers and others regarding documentation requirements for ... identified. QUALIFICATIONS: * High School diploma or GED preferred * Must be 18 years of age ...
Patient Financial Advocate
Appleton, WI · On-site
Serves as subject matter expert to providers and others regarding documentation requirements for ... identified. QUALIFICATIONS: * High School diploma or GED preferred * Must be 18 years of age ...
Patient Access Team Lead
Appleton, WI · On-site
$23 - $28/hr
Monitor productivity, quality metrics, and operational performance while identifying opportunities ... Serving as a resource and subject matter expert for the team. Approximately 50% of this position ...
Patient Access Team Lead
Appleton, WI · On-site
$23 - $28/hr
Monitor productivity, quality metrics, and operational performance while identifying opportunities ... Serving as a resource and subject matter expert for the team. Approximately 50% of this position ...
Patient Access Team Lead
Appleton, WI · On-site
$23 - $28/hr
Monitor productivity, quality metrics, and operational performance while identifying opportunities ... Serving as a resource and subject matter expert for the team. Approximately 50% of this position ...
Quick apply
Patient Access Team Lead
Appleton, WI · On-site
$23 - $28/hr
Monitor productivity, quality metrics, and operational performance while identifying opportunities ... Serving as a resource and subject matter expert for the team. Approximately 50% of this position ...
Patient Access Team Lead
Appleton, WI · On-site
Monitor productivity, quality metrics, and operational performance while identifying opportunities ... Serving as a resource and subject matter expert for the team. Approximately 50% of this position ...
Patient Access Team Lead
Appleton, WI · On-site
Monitor productivity, quality metrics, and operational performance while identifying opportunities ... Serving as a resource and subject matter expert for the team. Approximately 50% of this position ...
Patient Service/Front Desk Coordinator
$15.75 - $21/hr
Become a subject matter expert in insurance plans to help verify and educate patients on options as ... identity or gender expression, age, physical or mental disability, military or protected veteran ...
Patient Service/Front Desk Coordinator
$15.75 - $21/hr
Become a subject matter expert in insurance plans to help verify and educate patients on options as ... identity or gender expression, age, physical or mental disability, military or protected veteran ...
Patient Service/Front Desk Coordinator
Kenosha, WI · On-site
$15.75 - $21/hr
Become a subject matter expert in insurance plans to help verify and educate patients on options as ... identity or gender expression, age, physical or mental disability, military or protected veteran ...
Patient Service/Front Desk Coordinator
Kenosha, WI · On-site
$15.75 - $21/hr
Become a subject matter expert in insurance plans to help verify and educate patients on options as ... identity or gender expression, age, physical or mental disability, military or protected veteran ...
... identity contributing factors to patient safety events and prioritize their impact. Thinks ... Acts as a subject matter expert and provides input and guidance on continual advancement of the ...
... identity contributing factors to patient safety events and prioritize their impact. Thinks ... Acts as a subject matter expert and provides input and guidance on continual advancement of the ...
Patient Service/Front Desk Coordinator Part Time
$15.50 - $20.25/hr
Become a subject matter expert in insurance plans to help verify and educate patients on options as ... identity or gender expression, age, physical or mental disability, military or protected veteran ...
Patient Service/Front Desk Coordinator Part Time
$15.50 - $20.25/hr
Become a subject matter expert in insurance plans to help verify and educate patients on options as ... identity or gender expression, age, physical or mental disability, military or protected veteran ...
Patient Service/Front Desk Coordinator Part Time
Elm Grove, WI · On-site
$15.50 - $20.25/hr
Become a subject matter expert in insurance plans to help verify and educate patients on options as ... identity or gender expression, age, physical or mental disability, military or protected veteran ...
Patient Service/Front Desk Coordinator Part Time
Elm Grove, WI · On-site
$15.50 - $20.25/hr
Become a subject matter expert in insurance plans to help verify and educate patients on options as ... identity or gender expression, age, physical or mental disability, military or protected veteran ...
Leads, prepares, and presents information to all levels of leadership as a subject matter expert ... identity,pregnancy, veteran status , or any other characteristic protected by applicable law. Click ...
Leads, prepares, and presents information to all levels of leadership as a subject matter expert ... identity,pregnancy, veteran status , or any other characteristic protected by applicable law. Click ...
Accident, critical illness, cancer, pet, and identity theft protection insurance options * Auto ... Cultivates referral relationships, manages assigned territory, and completes patient assessments.
New
Accident, critical illness, cancer, pet, and identity theft protection insurance options * Auto ... Cultivates referral relationships, manages assigned territory, and completes patient assessments.
New
Maintain accountability for end-to-end patient progression, ensuring proactive identification and resolution of barriers. Reimbursement Subject Matter Expertise * Act asafield-based expert on ...
Maintain accountability for end-to-end patient progression, ensuring proactive identification and resolution of barriers. Reimbursement Subject Matter Expertise * Act asafield-based expert on ...
Maintain accountability for end-to-end patient progression, ensuring proactive identification and resolution of barriers. Reimbursement Subject Matter Expertise * Act asafield-based expert on ...
Maintain accountability for end-to-end patient progression, ensuring proactive identification and resolution of barriers. Reimbursement Subject Matter Expertise * Act asafield-based expert on ...
... expert responsible for developing professional relationships and educating key Health Care ... patient identification and management. * The purpose of these interactions is to deliver a ...
... expert responsible for developing professional relationships and educating key Health Care ... patient identification and management. * The purpose of these interactions is to deliver a ...
... patient support journey. Acting as a trusted partner and subject matter expert, this individual ... patient identification efforts. Essential Requirements: * Bachelor's degree required from 4-year ...
... patient support journey. Acting as a trusted partner and subject matter expert, this individual ... patient identification efforts. Essential Requirements: * Bachelor's degree required from 4-year ...
... patient support journey. Acting as a trusted partner and subject matter expert, this individual ... patient identification efforts. Essential Requirements: * Bachelor's degree required from 4-year ...
... patient support journey. Acting as a trusted partner and subject matter expert, this individual ... patient identification efforts. Essential Requirements: * Bachelor's degree required from 4-year ...
... patient support journey. Acting as a trusted partner and subject matter expert, this individual ... patient identification efforts. Essential Requirements: * Bachelor's degree required from 4-year ...
... patient support journey. Acting as a trusted partner and subject matter expert, this individual ... patient identification efforts. Essential Requirements: * Bachelor's degree required from 4-year ...
ENGAGEMENT CENTER TRIAGE RN, FCP - PATIENT ENGAGEMENT CENTER (2029036002)
Menomonee Falls, WI · On-site
$29.70 - $46.04/hr
... identified group of patients within the Froedtert and MCW Patient Engagement Center ... Expert communication skills, oral and written required. Proven ability to multi-task. Proven ...
New
ENGAGEMENT CENTER TRIAGE RN, FCP - PATIENT ENGAGEMENT CENTER (2029036002)
Menomonee Falls, WI · On-site
$29.70 - $46.04/hr
... identified group of patients within the Froedtert and MCW Patient Engagement Center ... Expert communication skills, oral and written required. Proven ability to multi-task. Proven ...
New
Patient Identity Expert information
What is a patient identity expert?
A Patient Identity Expert is a professional who specializes in ensuring the accurate identification and matching of patient records within healthcare systems. Their work helps prevent medical errors, protects patient privacy, and improves the quality of care by making sure that each patient’s medical information is correctly attributed. These experts may work with electronic health record (EHR) systems, implement identity verification protocols, and help resolve duplicate or mismatched records. They play a crucial role in maintaining data integrity and compliance with healthcare regulations such as HIPAA.
What are some typical challenges a patient identity expert faces when managing patient records across multiple healthcare systems?
A Patient Identity Expert often encounters challenges related to duplicate records, mismatched patient information, and inconsistent data entry standards across various healthcare systems. Ensuring accurate patient identification requires close collaboration with IT, registration teams, and clinical staff to reconcile discrepancies and implement best practices. The role also involves staying up-to-date with evolving privacy regulations and using sophisticated technologies to maintain data integrity, which can be both demanding and rewarding.
What are the key skills and qualifications needed to thrive as a patient identity expert, and why are they important?
To thrive as a Patient Identity Expert, you need a strong understanding of healthcare data management, patient identification protocols, and information privacy regulations, often supported by a background in health information management or related fields. Familiarity with electronic health record (EHR) systems, master patient index (MPI) tools, and HIPAA compliance is typically required. Attention to detail, analytical thinking, and effective communication are crucial soft skills for resolving complex identity discrepancies and collaborating with clinical and IT teams. These skills are vital to ensuring patient safety, data accuracy, and regulatory compliance within healthcare organizations.
What is the difference between Patient Identity Expert vs Medical Records Technician?
| Aspect | Patient Identity Expert | Medical Records Technician |
|---|---|---|
| Credentials | Certifications in healthcare data management, patient privacy | Health Information Technology (HIT) certifications, coding certifications |
| Work Environment | Hospitals, clinics, healthcare organizations focusing on patient data accuracy | Medical record departments, health information management offices |
| Employer & Industry | Healthcare providers, insurance companies, patient data services | Hospitals, clinics, healthcare facilities managing medical records |
The Patient Identity Expert primarily focuses on verifying and maintaining accurate patient identities to ensure data integrity, while the Medical Records Technician manages and organizes patient health records. Both roles require healthcare data knowledge but differ in their specific responsibilities and focus areas within the healthcare industry.
What are popular job titles related to Patient Identity Expert jobs in Wisconsin?
For Patient Identity Expert jobs in Wisconsin, the most frequently searched job titles are:
What job categories do people searching Patient Identity Expert jobs in Wisconsin look for?
The top searched job categories for Patient Identity Expert jobs in Wisconsin are:
What cities in Wisconsin are hiring for Patient Identity Expert jobs?
Cities in Wisconsin with the most Patient Identity Expert job openings:
Full-time
Retirement, PTO
Re-posted 28 days ago
Aspirus Health rating
6.5
Based on 260 frontline employees who took The Breakroom Quiz
606th of 891 rated healthcare providers
Job description
Compassion. Accountability. Collaboration. Foresight. Joy.
These are the Aspirus Core Values; and we are looking for the BEST around to join us as we demonstrate those values Every. Single. Day.
Aspirus Medford Hospital in Medford, WI is seeking a SUPERVISOR- PATIENT EXPERIENCE to join our PATIENT EXPERIENCE team!
The Supervisor - Patient Experience acts as the liaison between the patient/family/provider/customer and the Hospital, overseeing and managing the Hospital's patient complaint resolution and other patient advocacy efforts. Assumes responsibility for planning, coordinating, and conducting patient experience staff development initiatives, including maintaining, coordinating, and improving existing patient experience initiatives. This person is responsible for patient satisfaction data collection and dissemination and coordinating patient experience improvement efforts. The Supervisor-Patient Experience is responsible for oversight of interpreter services and acts as the Limited English Proficient Coordinator and may serve as Aspirus patient rights expert and civil rights plan coordinator. This position may also include business unit oversight around social determinants of health and health equity, assessment and compliance and assist with system improvement initiatives to address trends from assessment data.
HOURS: Full-time or 1.0 FTE, 80 hours every pay period, Shift: Day only
Experience/Qualifications
Employee Benefits
Aspirus Medford Hospital ranks among the TOP 100 Critical Access Hospitals in the nation as identified by iVantage Health Analytics! Aspirus Medford Hospital offers all the friendliness and flexibility of a 25-bed critical access hospital with the horsepower of a large healthcare system. Aspirus Medford Hospital & Clinics are in Taylor, Price, Clark and Marathon Counties. In addition to the hospital, residents of these counties have convenient access to our pharmacy, six primary care clinics, two therapy centers, a public fitness center, and our senior care services that include a skilled nursing home and assisted living. To learn more about Medford click the following link: Medford, Wisconsin.
Our Mission: We heal people, promote health and strengthen communities.
Our Vision: Aspirus is a catalyst for creating healthy, thriving communities, trusted and engaged above all others.
As an Aspirus team, we demonstrate caring, we plan to impact the future, work with happiness and enthusiasm, recognize our power to make a difference and improve the health of our communities.
Aspirus Health is a nonprofit, community-directed health system based in Wausau, Wisconsin, serving northeastern Minnesota, northern and central Wisconsin and the Upper Peninsula of Michigan. The health system operates 18 hospitals and 130 outpatient locations with nearly 14,000 team members, including 1,300 employed physicians and advanced practice clinicians. For more information visit aspirus.org.
Click here to learn more.
Credentials:
These are the Aspirus Core Values; and we are looking for the BEST around to join us as we demonstrate those values Every. Single. Day.
Aspirus Medford Hospital in Medford, WI is seeking a SUPERVISOR- PATIENT EXPERIENCE to join our PATIENT EXPERIENCE team!
The Supervisor - Patient Experience acts as the liaison between the patient/family/provider/customer and the Hospital, overseeing and managing the Hospital's patient complaint resolution and other patient advocacy efforts. Assumes responsibility for planning, coordinating, and conducting patient experience staff development initiatives, including maintaining, coordinating, and improving existing patient experience initiatives. This person is responsible for patient satisfaction data collection and dissemination and coordinating patient experience improvement efforts. The Supervisor-Patient Experience is responsible for oversight of interpreter services and acts as the Limited English Proficient Coordinator and may serve as Aspirus patient rights expert and civil rights plan coordinator. This position may also include business unit oversight around social determinants of health and health equity, assessment and compliance and assist with system improvement initiatives to address trends from assessment data.
HOURS: Full-time or 1.0 FTE, 80 hours every pay period, Shift: Day only
Experience/Qualifications
- Preferred Associates Degree or Bachelor's degree in Social Work, Nursing, Communications, or other related field
- Three years of previous work experience in a health care setting is required.
- Knowledge of procedures for maintaining security, confidentiality and integrity of employee, patient, family and other medical information.
- Must have excellent interpersonal communications skills and the ability to handle difficult situations with diplomacy and tact.
- Must be proficient in analyzing and interpreting data.
- Basic computer operations skills (keyboard and mouse use, Internet browser use, opening and closing programs).
- Ability to interact effectively with a wide variety of customers including patients, family, physicians and hospital staff.
- Demonstrated ability to effectively coach and teach individuals and groups.
- Ability to identify problems, resolve conflict and administer appropriate service recovery.
- Organize multiple activities, set priorities, adjust to frequently changing demands and meet deadlines.
- Conduct meetings effectively.
Employee Benefits
- Full benefits packages available for part- and full-time status.
- PTO accrual from day one!
- Generous retirement plan with match available.
- Wellness program for employees and their families.
Aspirus Medford Hospital ranks among the TOP 100 Critical Access Hospitals in the nation as identified by iVantage Health Analytics! Aspirus Medford Hospital offers all the friendliness and flexibility of a 25-bed critical access hospital with the horsepower of a large healthcare system. Aspirus Medford Hospital & Clinics are in Taylor, Price, Clark and Marathon Counties. In addition to the hospital, residents of these counties have convenient access to our pharmacy, six primary care clinics, two therapy centers, a public fitness center, and our senior care services that include a skilled nursing home and assisted living. To learn more about Medford click the following link: Medford, Wisconsin.
Our Mission: We heal people, promote health and strengthen communities.
Our Vision: Aspirus is a catalyst for creating healthy, thriving communities, trusted and engaged above all others.
As an Aspirus team, we demonstrate caring, we plan to impact the future, work with happiness and enthusiasm, recognize our power to make a difference and improve the health of our communities.
Aspirus Health is a nonprofit, community-directed health system based in Wausau, Wisconsin, serving northeastern Minnesota, northern and central Wisconsin and the Upper Peninsula of Michigan. The health system operates 18 hospitals and 130 outpatient locations with nearly 14,000 team members, including 1,300 employed physicians and advanced practice clinicians. For more information visit aspirus.org.
Click here to learn more.
Credentials:
What Aspirus Health employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About Aspirus
Sourced by ZipRecruiter
Industry
Hospitals
Company size
10,000+ Employees
Headquarters location
Wausau, WI, US
Year founded
1886