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Patient Financial Services Manager Jobs in Silver Spring, MD

MedVanta

Patient Financial Services Lead

Bethesda, MD · On-site

Our encouraging and empowering management style makes MedVanta a great place to further grow your ... Patient Financial Services team. This position is responsible for guiding team performance ...

Hirekeyz Inc

Sr. Financial Services Manager

Fairfax, VA · On-site

$91K - $119K/yr

Role: Sr. Financial Services Manager Location: Fairfax, VA - Hybrid Type: Part-time role Duration: Long term : We are seeking a Part-Time Senior Financial Services Manager to join our expanding team.

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$19

$34

$53

How much do patient financial services manager jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for patient financial services manager in Silver Spring, MD is $34.49, according to ZipRecruiter salary data. Most workers in this role earn between $25.34 and $41.01 per hour, depending on experience, location, and employer.

What does a patient financial services manager do?

A Patient Financial Services Manager oversees the billing, collections, and financial counseling operations within a healthcare facility. Their responsibilities include managing staff, ensuring compliance with healthcare regulations, resolving patient billing issues, and optimizing reimbursement processes. They work to improve the financial experience for patients by providing clear communication about costs and payment options. Additionally, they often collaborate with other departments to streamline workflows and enhance overall revenue cycle performance.

What does a patient financial services manager do?

As a patient financial services manager, your duties are to supervise the daily operations of a clinic or hospital’s billing and payment services as well as to develop long-term strategies for growth and financial stability. You typically supervise other payment and billing specialists, who are responsible for collecting payments, filing insurance reimbursement paperwork, and managing the accounts receivable. You maintain communication with the registration office to ensure they collect the proper billing information when they register new patients. In addition to billing responsibilities, you also forecast future revenue for the hospital or facility and present your assessments to other executives.

What are the key skills and qualifications needed to thrive as a patient financial services manager, and why are they important?

To thrive as a Patient Financial Services Manager, you need expertise in healthcare billing, revenue cycle management, and a solid understanding of insurance regulations, usually supported by a bachelor’s degree in finance, business, or healthcare administration. Familiarity with medical billing software, electronic health records (EHR) systems, and compliance certifications like HFMA or CRCR are typically required. Strong leadership, problem-solving abilities, and effective communication skills help manage teams and resolve patient billing issues. These competencies ensure accurate financial operations, regulatory compliance, and positive patient experiences within healthcare organizations.

What are some of the key challenges faced by patient financial services managers in coordinating with clinical and administrative teams?

Patient Financial Services Managers often encounter challenges in bridging communication between clinical staff, administrative teams, and billing departments. They must ensure accurate patient data flow, timely insurance verification, and prompt resolution of billing discrepancies, all while maintaining compliance with healthcare regulations. Balancing these responsibilities requires strong organizational skills and the ability to foster collaboration across departments to optimize the patient billing experience and financial performance. Proactive communication and ongoing staff training are essential to overcoming these challenges.

What is the difference between Patient Financial Services Manager vs Patient Accounts Coordinator?

AspectPatient Financial Services ManagerPatient Accounts Coordinator
CredentialsTypically requires a bachelor's degree in healthcare administration, finance, or related field; certifications like Certified Revenue Cycle Specialist (CRCS) are commonOften requires a high school diploma or associate degree; certifications are less common
Work EnvironmentSupervises billing, collections, and financial counseling teams in hospitals or clinicsHandles patient account inquiries, billing issues, and payment processing in healthcare settings
Employer & Industry UsageUsed in hospitals, healthcare systems, and clinics for financial management rolesFound in similar healthcare environments, focusing on patient account operations

The Patient Financial Services Manager oversees the entire financial services team, focusing on billing, collections, and financial counseling, while the Patient Accounts Coordinator handles day-to-day patient account activities. Both roles are essential in healthcare finance but differ in scope and responsibilities.

More about Patient Financial Services Manager jobs

What are the most commonly searched types of Patient Financial Services jobs in Silver Spring, MD?

The most popular types of Patient Financial Services jobs in Silver Spring, MD are:

What job categories do people searching Patient Financial Services Manager jobs in Silver Spring, MD look for?

The top searched job categories for Patient Financial Services Manager jobs in Silver Spring, MD are:

What cities near Silver Spring, MD are hiring for Patient Financial Services Manager jobs?

Cities near Silver Spring, MD with the most Patient Financial Services Manager job openings:

Patient Financial Services Manager jobs near you
Infographic showing various Patient Financial Services Manager job openings in Silver Spring, MD as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $71,730 per year, or $34.5 per hour.

Patient Financial Services Lead

Addison Group

Bethesda, MD • On-site

$25/hr

Contractor

Medical, Dental, Vision, Retirement

Posted 14 days ago

Job description

Job Title: Patient Financial Services Lead
Location: Bethesda, MD
Industry: Healthcare / Revenue Cycle Management
Pay: $25 per hour
Benefits: This position is eligible for medical, dental, vision, and 401k.
About Our Client:
Addison Group is partnering with a growing healthcare organization seeking an experienced Patient Financial Services Lead to support a high-volume patient financial services team. This position is ideal for someone with strong patient account experience who enjoys resolving complex billing issues, mentoring team members, and delivering exceptional patient service.
Job Description:
The Patient Financial Services Lead serves as a senior resource for the Patient Financial Services team, helping resolve complex patient account issues while supporting daily operations. This is not a people management role , but rather a lead-level position responsible for handling escalated patient accounts, providing guidance to teammates, and ensuring patients receive accurate billing support.
The ideal candidate has a strong background working directly with patients, understands the revenue cycle, and is comfortable managing a high volume of inbound and outbound patient calls.
Key Responsibilities:
  • Serve as the primary point of contact for escalated patient billing and account questions.
  • Handle a high volume of inbound and outbound patient calls regarding balances, payment options, billing inquiries, and account resolution.
  • Review and explain Explanation of Benefits (EOBs) and patient financial responsibility.
  • Establish and maintain payment plans while assisting patients with account resolution.
  • Process patient payments, credit card transactions, refunds, adjustments, and account reconciliations.
  • Maintain accurate patient demographic, guarantor, and insurance information.
  • Analyze patient accounts and A/R reports to identify opportunities for timely resolution.
  • Partner with internal departments, including billing, coding, payment posting, and accounts receivable, to resolve complex account issues.
  • Assist with onboarding, training, and coaching team members as needed.
  • Monitor quality, productivity, and workflow while supporting continuous process improvements.
  • Ensure compliance with organizational policies and healthcare regulations.

Requirements:
  • 3+ years of recent Patient Financial Services or healthcare revenue cycle experience required.
  • Must have experience working directly with patients regarding billing, balances, and payment questions.
  • Experience handling 50-60+ patient calls per day preferred.
  • Strong understanding of EOBs, patient financial responsibility, payment plans, and patient account resolution.
  • Experience with patient billing, collections, and account follow-up.
  • Proficiency with Microsoft Excel and healthcare software systems.
  • Experience with Modernizing Medicine (ModMed) is a plus but not required.
  • Strong communication, leadership, and problem-solving skills.
  • Self-motivated with the ability to work independently in a fast-paced environment.

Additional Details
  • Schedule: Monday-Friday, 8:00 AM - 4:30 PM
  • Work Model: Fully onsite
  • Environment: Central Billing Office / Business Office
  • Start Date: ASAP

Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.
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