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Patient Financial Services Manager Jobs in Decatur, GA

regency

Manager, Financial Services

Atlanta, GA · Hybrid

$85K - $112K/yr

The Manager of Financial Services will manage the inherent risks in the underwriting, financial analysis, and due diligence functions associated with the acquisition, development, and/or re ...

Regency Centers

Manager, Financial Services

Atlanta, GA · On-site

$85K - $112K/yr

The Manager of Financial Services will manage the inherent risks in the underwriting, financial analysis, and due diligence functions associated with the acquisition, development, and/or re ...

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$18

$32

$50

How much do patient financial services manager jobs pay per hour?

As of Aug 31, 2026, the average hourly pay for patient financial services manager in Decatur, GA is $32.57, according to ZipRecruiter salary data. Most workers in this role earn between $23.94 and $38.70 per hour, depending on experience, location, and employer.

What does a patient financial services manager do?

A Patient Financial Services Manager oversees the billing, collections, and financial counseling operations within a healthcare facility. Their responsibilities include managing staff, ensuring compliance with healthcare regulations, resolving patient billing issues, and optimizing reimbursement processes. They work to improve the financial experience for patients by providing clear communication about costs and payment options. Additionally, they often collaborate with other departments to streamline workflows and enhance overall revenue cycle performance.

What does a patient financial services manager do?

As a patient financial services manager, your duties are to supervise the daily operations of a clinic or hospital’s billing and payment services as well as to develop long-term strategies for growth and financial stability. You typically supervise other payment and billing specialists, who are responsible for collecting payments, filing insurance reimbursement paperwork, and managing the accounts receivable. You maintain communication with the registration office to ensure they collect the proper billing information when they register new patients. In addition to billing responsibilities, you also forecast future revenue for the hospital or facility and present your assessments to other executives.

What are the key skills and qualifications needed to thrive as a patient financial services manager, and why are they important?

To thrive as a Patient Financial Services Manager, you need expertise in healthcare billing, revenue cycle management, and a solid understanding of insurance regulations, usually supported by a bachelor’s degree in finance, business, or healthcare administration. Familiarity with medical billing software, electronic health records (EHR) systems, and compliance certifications like HFMA or CRCR are typically required. Strong leadership, problem-solving abilities, and effective communication skills help manage teams and resolve patient billing issues. These competencies ensure accurate financial operations, regulatory compliance, and positive patient experiences within healthcare organizations.

What are some of the key challenges faced by patient financial services managers in coordinating with clinical and administrative teams?

Patient Financial Services Managers often encounter challenges in bridging communication between clinical staff, administrative teams, and billing departments. They must ensure accurate patient data flow, timely insurance verification, and prompt resolution of billing discrepancies, all while maintaining compliance with healthcare regulations. Balancing these responsibilities requires strong organizational skills and the ability to foster collaboration across departments to optimize the patient billing experience and financial performance. Proactive communication and ongoing staff training are essential to overcoming these challenges.

What is the difference between Patient Financial Services Manager vs Patient Accounts Coordinator?

AspectPatient Financial Services ManagerPatient Accounts Coordinator
CredentialsTypically requires a bachelor's degree in healthcare administration, finance, or related field; certifications like Certified Revenue Cycle Specialist (CRCS) are commonOften requires a high school diploma or associate degree; certifications are less common
Work EnvironmentSupervises billing, collections, and financial counseling teams in hospitals or clinicsHandles patient account inquiries, billing issues, and payment processing in healthcare settings
Employer & Industry UsageUsed in hospitals, healthcare systems, and clinics for financial management rolesFound in similar healthcare environments, focusing on patient account operations

The Patient Financial Services Manager oversees the entire financial services team, focusing on billing, collections, and financial counseling, while the Patient Accounts Coordinator handles day-to-day patient account activities. Both roles are essential in healthcare finance but differ in scope and responsibilities.

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The top searched job categories for Patient Financial Services Manager jobs in Decatur, GA are:

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Patient Financial Services Manager jobs near you
Infographic showing various Patient Financial Services Manager job openings in Decatur, GA as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $67,744 per year, or $32.6 per hour.

Manager Patient Financial Services

Atlanta, GA • On-site

Children's Healthcare of Atlanta
Hospitals • 10K+ employees

7.5

Company rating: 7.5 out of 10

Based on 130 frontline employees who took The Breakroom Quiz

233rd of 895 rated healthcare providers

People enjoy working here

Good employer

Recommended by students

Learn more about Children's Healthcare of Atlantaexternal

Full-time

Posted 10 days ago

Job description

Note: If you are CURRENTLY employed at Children's and/or have an active badge or network access, STOP here. Submit your application via Workday using the Career App (Find Jobs).
Work Shift
Day
Work Day(s)
Monday, Tuesday, Wednesday
Shift Start Time
8:00 AM
Shift End Time
4:30 PM
Worker Sub-Type
Regular
Children's is one of the nation's leading children's hospitals. No matter the role, every member of our team is an essential part of our mission to make kids better today and healthier tomorrow. We're committed to putting you first, and that commitment is at the heart of our company culture: People first. Children always. Find your next career opportunity and make a difference doing what you love at Children's.
Job Description
Oversees and resolves accounts receivable activity assigned to the team. Monitors and manages area, including claims billing and collection activities. Responsible for proactively identifying and addressing account aging, payer trends in relation to zero payment, payment variance, billing, and denials, and takes action to address both accounts receivable and individual account issues. Works closely with IS&T, Contract Analytics, Patient Access, Coding, HIS, Reimbursement, Finance, Managed Care, and other departments. May collaborate with Vice President of Revenue Cycle and Directors within the Revenue Cycle team. Works closely with system and Revenue Cycle leaders to develop and implement quality measures related to billing compliance and collection activities. Sets and manages productivity and other performance indicators, providing feedback to staff related to performance throughout the year. Proactively monitors regulatory requirements and works to ensure compliance. Communicates any changes identified that may impact customer service, patient throughput, patient billing, and collections. Produces reporting and provides analytic analysis of data relevant to claims and billing to drive swift resolution of accounts receivable. Serves as primary Revenue Cycle contact for insurance payors.
Experience
  • 5 years of experience in provider accounts receivable management
  • 2 years of experience in a supervisory or management role
  • Demonstrated change management experience

Preferred Qualifications
  • Master's degree
  • Experience leading teams during system implementations and upgrades
  • Knowledge of coding, reimbursement, and clinical documentation
  • Experience working with finance, reimbursement, managed care contracting, and revenue cycle leaders to present key performance indicators with accounts receivable analysis and recommendations for improved reimbursement
  • Demonstrated strong technical skills including experience with Microsoft Access and the ability to craft and manipulate SQL queries

Education
  • Bachelor's degree in Business, Health Administration, Mathematics, Statistics, Computer Science, or related field, or equivalent years of experience in supervisory role

Certification Summary
  • No professional certifications required

Knowledge, Skills, and Abilities
  • Detailed knowledge of accounts receivable key performance metrics-including accounts receivable days, account aging, collection and denial rates, cost to collect-and demonstrated success in managing to those metrics
  • Possesses and demonstrates excellent communication, organizational, and interpersonal skills
  • Proven aptitude for problem-solving and critical thinking
  • Knowledge of key Children's Healthcare of Atlanta patient accounting or comparable applications: Epic Resolute, nThrive, EncoderPro, QlikView
  • Demonstrated understanding of provider finance, reimbursement, managed care contracting, and revenue cycle processes and indicators
  • Ability to function in a dynamic environment subject to impromptu changes in schedules and priorities
  • Ability to communicate well and present findings verbally via presentations, spreadsheets, and written documents
  • Ability to multitask and work both independently and within teams
  • Demonstrated ability to develop and manage budgets and other financial skills
  • Advanced proficiency working in Microsoft Excel, Word, and PowerPoint

Job Responsibilities
  • Has primary responsibility for the oversight of accounts receivable assigned, including all billing and collection activities, as well as ensuring quality and collection goals are met.
  • Has primary responsibility for denial management for accounts receivable assigned, with working knowledge of the appeal process, including reconsideration, arbitration, and administrative law hearing process.
  • Has detailed knowledge of payer policies, with strong understanding and interpretation of Children's contract as it relates to billing requirements, payment rates, and appeals.
  • Maintains working knowledge of industry standards and federal and local regulatory requirements for billing and collection activities.
  • Develops professional relationships with stakeholders within Children's as well as payers to foster collaboration and partnerships for improved collection efforts.
  • Approves balance adjustments as outlined in department's policies.
  • Partners with Coding department to understand requirements and ensure claims resolution.
  • Participates in internal and external audits as needed to ensure regulatory compliance.
  • Identifies trends, issues, and concerns related to claims, and collaborates with revenue cycle and other leaders across the organization for resolution.
  • Works to achieve compliance with all governmental, payer, and regulatory agencies' requirements by routinely analyzing standards, regulatory rules, and Children's policies, and develops and implements activities and policies/procedures designed to meet requirements of these agencies. Directs formulation of responses to governmental, payer, and regulatory audits and requests.
  • Manages the orientation, competency assessment, and mandatory education for Patient Accounting staff. Ensures the development of educational programs needed for teams assigned.
  • Validates that information system implementations and upgrades are completed successfully in conjunction with IS&T, Reimbursement, Managed Care, and other areas/departments as needed.
  • Responsible for all aspects of managing and leading a team including interviewing, hiring, training, developing, directing work and processes, managing performance, recognizing, and rewarding employees.
  • Represents department in meetings as needed and takes responsibility for documenting and ensuring actions and follow-up items are addressed timely and in appropriate detail.
  • Participates as lead resource in internal and external meetings to help explain trends in accounts receivable and collection performance as well as to find and address root causes of issues and concerns identified.
  • Supports Patient Accounting director in implementing and achieving revenue cycle goals and initiatives.

Children's Healthcare of Atlanta is an equal opportunity employer committed to providing equal employment opportunities to all qualified applicants and employees without regard to race, color, sex, religion, national origin, citizenship, age, veteran status, disability or any other characteristic covered by applicable law.
Primary Location Address
1575 Northeast Expy NE
Job Family
Patient Financial Services

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