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Patient Experience Performance Advisor Jobs (NOW HIRING)

Compass Group

PATIENT EXPERIENCE MANAGER

Lexington, KY · On-site

$53K - $55K/yr

Tracks financial incentives, penalties, and reporting as tied to patient satisfaction performance ... HS diploma/GED or equivalent combination of education and experience; 4 year degree preferred 2-3 ...

Arete' Health PT

Patient Experience Coordinator

Wilmington, NC · On-site

$16.25 - $21.50/hr

The Patient Experience Coordinator ensures Brunswick PT delivers an exceptional and seamless front ... and performance incentives Physical Requirements: Prolonged periods of sitting at a desk and ...

Compass Group

PATIENT EXPERIENCE MANAGER

Rochester, MN · On-site

$60K - $75K/yr

Tracks financial incentives, penalties, and reporting as tied to patient satisfaction performance ... HS diploma/GED or equivalent combination of education and experience; 4 year degree preferred 2-3 ...

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Patient Experience Performance Advisor information

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How much do patient experience performance advisor jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for patient experience performance advisor in the United States is $25.93, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $29.81 per hour, depending on experience, location, and employer.

What is the difference between Patient Experience Performance Advisor vs Patient Experience Coordinator?

AspectPatient Experience Performance AdvisorPatient Experience Coordinator
Required CredentialsBachelor's degree, healthcare or customer service experienceBachelor's degree often preferred, healthcare or customer service background
Work EnvironmentHealthcare facilities, hospitals, clinicsHealthcare settings, patient service departments
Employer & Industry UsageHospitals, healthcare systems focusing on patient satisfactionHealthcare providers, patient relations teams
Primary FocusAnalyzing and improving patient experience metricsCoordinating patient feedback and service improvements

The Patient Experience Performance Advisor typically focuses on analyzing data and developing strategies to enhance patient satisfaction, while the Patient Experience Coordinator handles day-to-day patient interactions and feedback collection. Both roles are essential in improving healthcare quality but differ in scope and responsibilities.

What is a patient experience performance advisor?

A patient experience performance advisor is a healthcare professional responsible for analyzing and improving patient satisfaction and care quality. They often use data analytics, patient feedback, and performance metrics to develop strategies that enhance the overall patient experience within healthcare organizations.

What are popular job titles related to Patient Experience Performance Advisor jobs?

For Patient Experience Performance Advisor jobs, the most frequently searched job titles are:

Infographic showing various Patient Experience Performance Advisor job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 90% Physical, 2% Hybrid, and 8% Remote job distribution, with an average salary of $53,941 per year, or $25.9 per hour.

Patient Experience Manager

Riverdale, GA • On-site

Southern Regional Medical Center
Health Care and Social Assistance • 1 - 5K employees
Learn more about Southern Regional Medical Centerexternal

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 4 days ago

Job description

Overview
Shift's Available: Days
Employment Type: Full Time
Hours: 8 hours
Location: Southern Regional Medical Center - Riverdale, GA
We are seeking a Patient Experience Manager who will serves as a knowledge, quality and process expert on patient experience improvement.
Responsibilities
Essential Duties and Responsibilities (includes, but not limited to):
  • Acts as point of contact for facilities and responds to patient experience inquiries related to measures, analysis, support and interventions.
  • Plans and provides training, expert coaching and observation, knowledge assessment, and skill validation in patient experience improvement for all levels of the organization.
  • Communicates all requirements and commitments for each project.
  • Prepares and presents both oral and written reports and presentations on the progress of the facilities in meeting their patient experience goals.
  • Aids in monitoring, reporting and analyzing patient experience data in order to identify priorities and opportunities for improvement, and reporting on findings to key stakeholders.
  • Serves as a change agent on patient experience.
  • Partners with directors and other manager/coaches to establish and sustain patient experience strategic plan.
  • Adopts a proactive approach to identify risk to plan success.
  • Develops and organizes tools, processes and procedures that can be utilized across the system to ensure positive patient experiences.
  • In collaboration with Regional Director, interfaces with key leadership constituencies to help drive system performance.
  • Applies evidence-based knowledge of performance improvement, survey instruments and methodology to work.
  • Leads, facilitates, or participates in facility and facilities within region's patient experience teams and improvement activities as assigned or approved by director.
  • Supports other teams' work in relation to patient experience outcomes, and supports integration of process improvements across system.
Qualifications
EDUCATION, EXPERIENCE, TRAINING
1. Experience consulting or coaching evidence-based best practiced in patient experience in a health care setting
2. Bachelor's Degree in Business, Healthcare or a related field, preferred.
3. Must have excellent communication and presentation skills - written and oral
4. Excellent interpersonal skills, with the ability to interact effectively with a wide variety of stakeholders to creatively solve problems, guide, and influence people.
5. Must effectively manage time, and operate as a self-starter by being proactive and assertive.
6. Ability to manage multiple projects and meet multiple deadlines with excellent organizational and project management skills as well as a strong attention to detail.
7. Requires knowledge of CAHPS, Reputation Management, and other such patient experience surveys in the public domain that impact public reporting and value-based reimbursement.
8. Strong computer literacy and software experience - Word, PowerPoint, Excel, Adobe Acrobat.
9. Ability to travel to all entity locations throughout the geographic service area.
Here are some of the benefits of working at Prime Healthcare:
  • Health, dental, and vision insurance options
  • Paid vacation, sick time and holidays
  • Bereavement leave, FMLA and other leave options
  • Employer 401K options
  • Tuition reimbursement options
  • Life, disability, and other insurance options
  • Many other amazing benefits

Full benefits at Prime Healthcare: https://www.primehealthcare.com/careers/benefits/
#LI-HM1
Employment Status
Full Time
Shift
Days
Equal Employment Opportunity
Company is an equal employment opportunity employer. Company prohibits discrimination against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (subject to applicable law), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. The Company also prohibits harassment of applicants or employees based on any of these protected categories. Know Your Rights: https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf

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