Coach-Patient Experience
Memphis, TN · On-site
Assists in the aggregation and analysis of patient experience data and reports findings to the appropriate committees. * Performs periodic audits to ensure consistent application of evidence-based ...
Coach-Patient Experience
Memphis, TN · On-site
Assists in the aggregation and analysis of patient experience data and reports findings to the appropriate committees. * Performs periodic audits to ensure consistent application of evidence-based ...
Assists in the aggregation and analysis of patient experience data and reports findings to the appropriate committees. * Performs periodic audits to ensure consistent application of evidence-based ...
Assists in the aggregation and analysis of patient experience data and reports findings to the appropriate committees. * Performs periodic audits to ensure consistent application of evidence-based ...
The Patient Experience Specialist supports the organization's patient experience (PX) program through data analysis, consultation, education, and process improvement initiatives. Serving as a key ...
The Patient Experience Specialist supports the organization's patient experience (PX) program through data analysis, consultation, education, and process improvement initiatives. Serving as a key ...
Data Analysis and Interpretative Skill * * * The Patient Experience Manager responsibilities include: * Oversight and responsibility for enhancing and continually improving the overall experience of ...
Data Analysis and Interpretative Skill * * * The Patient Experience Manager responsibilities include: * Oversight and responsibility for enhancing and continually improving the overall experience of ...
Patient Experience Manager
Somerset, NJ · On-site
$83K - $117K/yr
Gather, analyze, and interpret data from various sources to identify strengths and weaknesses; communicate data to inform, inspire and encourage leaders to support the patient-centered experience ...
Patient Experience Manager
Somerset, NJ · On-site
$83K - $117K/yr
Gather, analyze, and interpret data from various sources to identify strengths and weaknesses; communicate data to inform, inspire and encourage leaders to support the patient-centered experience ...
Patient Experience Manager
Marion, IN · On-site
Data Analysis and Interpretative Skill * The Patient Experience Manager responsibilities include: * Oversight and responsibility for enhancing and continually improving the overall experience of ...
Patient Experience Manager
Marion, IN · On-site
Data Analysis and Interpretative Skill * The Patient Experience Manager responsibilities include: * Oversight and responsibility for enhancing and continually improving the overall experience of ...
Aids in monitoring, reporting and analyzing patient experience data in order to identify priorities and opportunities for improvement, and reporting on findings to key stakeholders. Serves as a ...
Aids in monitoring, reporting and analyzing patient experience data in order to identify priorities and opportunities for improvement, and reporting on findings to key stakeholders. Serves as a ...
Aids in monitoring, reporting and analyzing patient experience data in order to identify priorities and opportunities for improvement, and reporting on findings to key stakeholders. Serves as a ...
Aids in monitoring, reporting and analyzing patient experience data in order to identify priorities and opportunities for improvement, and reporting on findings to key stakeholders. Serves as a ...
Coach-Patient Experience
Memphis, TN · On-site
Assists in the aggregation and analysis of patient experience data and reports findings to the appropriate committees. * Performs periodic audits to ensure consistent application of evidence-based ...
Coach-Patient Experience
Memphis, TN · On-site
Assists in the aggregation and analysis of patient experience data and reports findings to the appropriate committees. * Performs periodic audits to ensure consistent application of evidence-based ...
Assists in the aggregation and analysis of patient experience data and reports findings to the appropriate committees. * Performs periodic audits to ensure consistent application of evidence-based ...
Assists in the aggregation and analysis of patient experience data and reports findings to the appropriate committees. * Performs periodic audits to ensure consistent application of evidence-based ...
The Patient Experience Specialist supports the organization's patient experience (PX) program through data analysis, consultation, education, and process improvement initiatives. Serving as a key ...
The Patient Experience Specialist supports the organization's patient experience (PX) program through data analysis, consultation, education, and process improvement initiatives. Serving as a key ...
Patient Experience Specialist
Poughkeepsie, NY · On-site
$22/hr
TITLE: Patient Experience Specialist REPORTS TO: Director of Provider Engagement and Experience ... Strong computer skills proficiency with Microsoft office Ability analyze patient feedback data and ...
Patient Experience Specialist
Poughkeepsie, NY · On-site
$22/hr
TITLE: Patient Experience Specialist REPORTS TO: Director of Provider Engagement and Experience ... Strong computer skills proficiency with Microsoft office Ability analyze patient feedback data and ...
PATIENT EXPERIENCE LIAISON
Springfield, IL · On-site
$25.72 - $39.86/hr
Retrieve data from Sensor, Press Ganey, Sharepoint, and be able to analyze data to determine areas of improvement for MMC with the goal of changing the patient experience to a positive outcome.
PATIENT EXPERIENCE LIAISON
Springfield, IL · On-site
$25.72 - $39.86/hr
Retrieve data from Sensor, Press Ganey, Sharepoint, and be able to analyze data to determine areas of improvement for MMC with the goal of changing the patient experience to a positive outcome.
Patient Experience Manager
$83K - $117K/yr
Gather, analyze, and interpret data from various sources to identify strengths and weaknesses; communicate data to inform, inspire and encourage leaders to support the patient-centered experience ...
Patient Experience Manager
$83K - $117K/yr
Gather, analyze, and interpret data from various sources to identify strengths and weaknesses; communicate data to inform, inspire and encourage leaders to support the patient-centered experience ...
Proven experience leading and sustaining frontline patient experience transformation, with clear accountability for execution-not just strategy, analytics, or advisory work. SystemWide Influencer in ...
Proven experience leading and sustaining frontline patient experience transformation, with clear accountability for execution-not just strategy, analytics, or advisory work. SystemWide Influencer in ...
Proven experience leading and sustaining frontline patient experience transformation, with clear accountability for execution-not just strategy, analytics, or advisory work. System-Wide Influencer in ...
Proven experience leading and sustaining frontline patient experience transformation, with clear accountability for execution-not just strategy, analytics, or advisory work. System-Wide Influencer in ...
Patient Experience Manager
Somerset, NJ · On-site
$83K - $117K/yr
Gather, analyze, and interpret data from various sources to identify strengths and weaknesses; communicate data to inform, inspire and encourage leaders to support the patient-centered experience ...
Patient Experience Manager
Somerset, NJ · On-site
$83K - $117K/yr
Gather, analyze, and interpret data from various sources to identify strengths and weaknesses; communicate data to inform, inspire and encourage leaders to support the patient-centered experience ...
Patient Experience Manager
Somerset, NJ · On-site
$83K - $117K/yr
Gather, analyze, and interpret data from various sources to identify strengths and weaknesses; communicate data to inform, inspire and encourage leaders to support the patient-centered experience ...
Patient Experience Manager
Somerset, NJ · On-site
$83K - $117K/yr
Gather, analyze, and interpret data from various sources to identify strengths and weaknesses; communicate data to inform, inspire and encourage leaders to support the patient-centered experience ...
Patient Experience Manager
Nashua, NH · On-site
$66K - $91K/yr
Collects, analyzes, and reports on patient experience data, including feedback, survey results, and ... Proficiency in data analytics, quality and outcomes assessment and reporting tools. Ability to ...
Patient Experience Manager
Nashua, NH · On-site
$66K - $91K/yr
Collects, analyzes, and reports on patient experience data, including feedback, survey results, and ... Proficiency in data analytics, quality and outcomes assessment and reporting tools. Ability to ...
Data analysis and interpretation * Change management. * Conflict resolution and mediation * Strong analytical skills and emotional intelligence * Communication and presentation skills * Team ...
Data analysis and interpretation * Change management. * Conflict resolution and mediation * Strong analytical skills and emotional intelligence * Communication and presentation skills * Team ...
Patient Experience Analyst information
See salary details
$17.45 is the 25th percentile. Wages below this are outliers.
$15.63 - $18.25
36% of jobs
The median wage is $20.68 / hr.
$18.25 - $20.87
15% of jobs
$20.87 - $23.49
15% of jobs
$23.49 - $26.11
4% of jobs
$28.74 is the 75th percentile. Wages above this are outliers.
$26.11 - $28.74
4% of jobs
$28.74 - $31.36
4% of jobs
$31.36 - $33.98
3% of jobs
$33.98 - $36.60
2% of jobs
$36.60 - $39.23
5% of jobs
$39.23 - $41.85
7% of jobs
$41.85 - $44.47
3% of jobs
$15
$25
$44
How much do patient experience analyst jobs pay per hour?
As of Jun 10, 2026, the average hourly pay for patient experience analyst in the United States is $25.51, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $32.21 per hour, depending on experience, location, and employer.
What is the difference between Patient Experience Analyst vs Patient Satisfaction Coordinator?
| Aspect | Patient Experience Analyst | Patient Satisfaction Coordinator |
|---|---|---|
| Required Credentials | Bachelor's degree in healthcare, data analysis, or related field; proficiency in data tools | Bachelor's degree; healthcare or customer service background; communication skills |
| Work Environment | Healthcare facilities, data analysis teams, quality improvement departments | Patient care areas, outpatient clinics, hospital departments |
| Employer & Industry Usage | Hospitals, healthcare systems, insurance companies | Hospitals, clinics, outpatient centers |
| Common Search & Comparison | Yes | Yes |
The main difference is that Patient Experience Analysts focus on analyzing data to improve overall patient experience through metrics and insights, while Patient Satisfaction Coordinators handle direct patient feedback and coordinate satisfaction initiatives. Both roles aim to enhance patient care but differ in their approach and responsibilities.
What are some common challenges faced by a Patient Experience Analyst, and how can they be addressed?
Patient Experience Analysts often face the challenge of translating patient feedback into actionable improvements while balancing the needs and constraints of clinical staff and hospital administration. Data can sometimes be incomplete or difficult to interpret, requiring strong analytical and communication skills to present clear insights. Building strong relationships with both patients and internal teams is essential to ensure that recommendations are implemented effectively. Staying current with healthcare regulations and best practices also helps address these challenges and drive meaningful change.
What are the key skills and qualifications needed to thrive as a Patient Experience Analyst, and why are they important?
To thrive as a Patient Experience Analyst, you need strong analytical skills, experience with data collection and interpretation, and a background in healthcare administration or a related field. Familiarity with patient satisfaction survey tools, data visualization software (such as Tableau or Power BI), and electronic health records systems is typically required. Excellent communication, problem-solving abilities, and attention to detail are crucial soft skills for collaborating with healthcare teams and translating data into actionable insights. These skills ensure that patient feedback is effectively analyzed and used to improve healthcare quality and satisfaction.
What is a Patient Experience Analyst?
A Patient Experience Analyst is a healthcare professional who collects, analyzes, and interprets data related to patients' experiences within a healthcare facility. They identify trends and areas for improvement by reviewing surveys, feedback, and other metrics to enhance patient satisfaction and quality of care. Their work helps healthcare organizations implement strategies to improve communication, service delivery, and overall patient outcomes.
More about Patient Experience Analyst jobs
What cities are hiring for Patient Experience Analyst jobs? Cities with the most Patient Experience Analyst job openings:
What states have the most Patient Experience Analyst jobs? States with the most job openings for Patient Experience Analyst jobs include:
What job categories do people searching Patient Experience Analyst jobs look for? The top searched job categories for Patient Experience Analyst jobs are:
Full-time
Posted 12 days ago
Baptist Memorial Health Care rating
7.3
Based on 110 frontline employees who took The Breakroom Quiz
295th of 870 rated healthcare providers
Job description
Overview
Job Summary
Provides coaching support to front line team members and facility leaders to support the deployment of patient experience goals and initiatives. Responsibilities include, but are not limited to: monitor and interpret patient experience scores for trends and opportunities at individual facility levels, work collaboratively with the corporate patient experience team in the development and deployment of patient experience strategies. Works closely with leadership teams to identify, prioritize, plan, and oversee facility improvement efforts.
Responsibilities
Specifications
Experience
Minimum Required
Preferred/Desired
Education
Minimum Required
Preferred/Desired
Training
Minimum Required
Preferred/Desired
Special Skills
Minimum Required
Preferred/Desired
Licensure
Minimum Required
Preferred/Desired
Job Summary
Provides coaching support to front line team members and facility leaders to support the deployment of patient experience goals and initiatives. Responsibilities include, but are not limited to: monitor and interpret patient experience scores for trends and opportunities at individual facility levels, work collaboratively with the corporate patient experience team in the development and deployment of patient experience strategies. Works closely with leadership teams to identify, prioritize, plan, and oversee facility improvement efforts.
Responsibilities
- Conducts direct observations of clinical and non-clinical operational processes.
- Works collaboratively with clinical and non-clinical leaders and team members through routine rounding on patients and families in order to identify "current state" service gaps to enhance the patient experience.
- Works with the Director of Patient Experience and facility leadership teams to develop, implement and evaluate effective/innovative solutions to address a broad range of customer service operational issues. Utilizes evidence-based data/metrics to ensure consistency, standardization (as appropriate), and seamlessness in the patient experience system-wide.
- Provides consultation and coaching services to leadership and frontline team members as it relates to service gaps, assigned projects and/or specific focus areas.
- Assists in continuous patient experience processes as the facilitator/coach. Ensures all necessary follow-up/action items are completed, reported and documented in order to close any loops.
- Leads, and participates in, various process improvement activities, as applicable, aimed at improving the patient experience while providing ongoing feedback and recognition where appropriate.
- Assists in the aggregation and analysis of patient experience data and reports findings to the appropriate committees.
- Performs periodic audits to ensure consistent application of evidence-based tools and techniques.
- Assists with staff education on improving patient experience opportunities.
- Provides strong knowledge of best practices, service improvement, and problem solving to improve the patient experience.
- Participates in facility patient and family councils and advisory groups and uses feedback to strengthen local patient experience efforts through community awareness.
- Performs other duties as assigned.
Specifications
Experience
Minimum Required
- Minimum of 3 years demonstrated experience in areas of service excellence or customer relations. Experience in a hospital or health system preferred. 2 years coaching / consulting experience.
Preferred/Desired
- RN or clinical affiliation preferred.
Education
Minimum Required
- Bachelor's degree in business, nursing, a related field, or equivalent experience.
Preferred/Desired
Training
Minimum Required
Preferred/Desired
Special Skills
Minimum Required
Preferred/Desired
Licensure
Minimum Required
Preferred/Desired
What Baptist Memorial Health Care employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About Baptist Memorial
Sourced by ZipRecruiter
Baptist Memorial, based in Memphis, TN, US, is a leading health care organization renowned in the healthcare industry. The company's official website is baptistonline.org which provides a comprehensive view of their services and operations. Baptist Memorial operates a myriad of hospitals, health clinics, and medical facilities providing expert and compassionate care. Founded in 1912, it has a rich legacy of over a hundred years of dedication to its community, offering services which include acute care, diagnostic services, and a broad range of speciality health services fulfilling various patient needs.
Industry
Hospitals
Company size
10,000+ Employees
Headquarters location
Memphis, TN, US