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Patient Engagement Remote Jobs in Bothell, WA (NOW HIRING)

Remote Nephrologist

Seattle, WA · Remote

$200 - $300/hr

Skilled in articulating complex medical reasoning in clear, patient-friendly language. * Excellent ... Engagement : Contractor/freelancer (no medical or paid leave). * Duration : 1 month, with possible ...

Remote Endocrinologist

Seattle, WA · Remote

$200 - $300/hr

Skilled in articulating complex medical reasoning in clear, patient-friendly language. * Excellent ... Engagement: Contractor/freelancer (no medical or paid leave). * Duration : 1 month, with possible ...

Remote Neurologist

Seattle, WA · Remote

$200 - $300/hr

Skilled in articulating complex medical reasoning in clear, patient-friendly language. * Excellent ... Engagement : Contractor/freelancer (no medical or paid leave). * Duration : 1 month, with possible ...

Skilled in articulating complex medical reasoning in clear, patient-friendly language. * Excellent ... Engagement : Contractor/freelancer (no medical or paid leave). * Duration : 1 month, with possible ...

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Patient Engagement Remote information

See Bothell, WA salary details

$30.2K

$87K

$152.6K

How much do patient engagement remote jobs pay per year?

As of Aug 29, 2026, the average yearly pay for patient engagement remote in Bothell, WA is $86,968.00, according to ZipRecruiter salary data. Most workers in this role earn between $60,400.00 and $105,100.00 per year, depending on experience, location, and employer.

What is a patient engagement remote?

A Patient Engagement Remote job involves working from a location outside of a traditional healthcare setting to support and communicate with patients. These professionals help patients understand their care plans, schedule appointments, provide reminders, and answer questions about services or treatments. The goal is to improve patient satisfaction, adherence to treatment, and overall health outcomes. Patient engagement representatives often use phone, email, or online platforms to connect with patients and ensure they receive the support they need remotely.

What are the key skills and qualifications needed to thrive as a patient engagement remote specialist?

Success as a Patient Engagement Remote Specialist requires strong communication abilities, customer service experience, and a background in healthcare or a related field. Familiarity with customer relationship management (CRM) software, telehealth platforms, and HIPAA compliance is typically necessary. Exceptional interpersonal skills, empathy, and problem-solving abilities help build trust and rapport with patients remotely. These competencies ensure patients feel supported and engaged, leading to better health outcomes and organizational efficiency.

What are some typical challenges faced by patient engagement remote professionals, and how can they be addressed?

Patient Engagement Remote professionals often navigate challenges such as building rapport with patients virtually, ensuring clear communication despite not being face-to-face, and managing varying patient schedules across time zones. To overcome these, leveraging effective digital communication tools, maintaining regular follow-ups, and developing strong listening skills are key. Additionally, collaborating closely with clinical teams and staying organized with documentation helps ensure seamless patient experiences and continuity of care.

What is the difference between Patient Engagement Remote vs Patient Support Specialist?

AspectPatient Engagement RemotePatient Support Specialist
Required CredentialsHealthcare knowledge, communication skills, sometimes certifications in patient educationCustomer service experience, healthcare knowledge often preferred
Work EnvironmentRemote, telehealth platforms, healthcare organizationsCall centers, healthcare facilities, remote options increasingly common
Employer & Industry UsageHospitals, clinics, telehealth companiesInsurance companies, healthcare providers, pharmacies
Common Search & Comparison IntentUnderstanding remote patient engagement roles and responsibilitiesProviding patient support and assistance in healthcare settings

Patient Engagement Remote roles focus on remotely coordinating and improving patient involvement in their healthcare through digital tools and communication. Patient Support Specialists typically assist patients directly, often via phone or in-person, providing guidance and resolving issues. While both roles require healthcare knowledge and strong communication skills, Patient Engagement Remote positions emphasize remote coordination, whereas Patient Support Specialists focus on direct patient interaction.

What are popular job titles related to Patient Engagement Remote jobs in Bothell, WA?

For Patient Engagement Remote jobs in Bothell, WA, the most frequently searched job titles are:

What job categories do people searching Patient Engagement Remote jobs in Bothell, WA look for?

The top searched job categories for Patient Engagement Remote jobs in Bothell, WA are:

Infographic showing various Patient Engagement Remote job openings in Bothell, WA as of August 2026, with employment types broken down into 3% As Needed, 70% Full Time, 19% Part Time, and 8% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $86,968 per year, or $41.8 per hour.

Pharmacy Technician Refill Calls

Shields Health Solutions

Seattle, WA • Remote

$20 - $24.25/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 9 days ago


Shields Health Solutions rating

8.4

Company rating: 8.4 out of 10

Based on 41 frontline employees who took The Breakroom Quiz

10th of 113 rated pharmacies


Job description

Patient Engagement Specialist (Pharmacy Technician)

Must have active Washington or Oregon pharmacy technician license AND national pharmacy technician certification (PTCB or NHA)

Location: Remote, Monday - Friday, 8:30AM - 5:00PM PST.

Compensation: An employee in this position can expect an hourly rate of 22.00 with potential quarterly bonus incentives. The actual compensation will depend on experience, geographic location, and other factors permitted by law.

About the Role

As a Patient Engagement Specialist, you'll be the voice of support for patients navigating their medication needs. You'll handle inbound pharmacy calls, make outbound refill reminders, and guide patients through the refill process with professionalism and empathy. You'll also collaborate closely with pharmacists, clinicians, and internal teams to ensure patients receive timely, accurate support.

What You'll Do

  • Coordinate and process medication refills, including data entry and claim adjudication
  • Place outbound refill calls and assist patients through the refill request
  • Respond to and resolve inbound patient and provider inquiries
  • Clarify prescription orders with pharmacists or clinical staff
  • Maintain and update patient and prescription data in software systems
  • Spot trends, recommend improvements, and support process‑improvement initiatives
  • Partner with cross‑functional teams to deliver a seamless patient experience
  • Maintain confidentiality and uphold high-quality service standards

What You'll Get:

  • Medical, dental, and vision insurance starting day one
  • 401(k) with match, 4 weeks PTO, 10 paid holidays
  • Paid parental leave, short-term disability, and professional development
  • Access to employee resource groups and wellness programs

What You Need:

  • 3+ years of pharmacy technician experience required: (refills, claims adjudication, clinical collaboration, or specialty pharmacy).
  • Must have active Washington OR Oregon Pharmacy Technician license. 
  • National certification (CPhT or equivalent) required.

California residents employed by or applying for work at Shields have certain privacy rights. Please review our: California Workforce Privacy Notice and Privacy Policy.  

By providing your mobile number, you agree to receive text messages from Shields Health Solutions related to job opportunities, interview scheduling, and recruiting updates. Message and data rates may apply. You may opt out at any time by replying 'STOP.' Consent is not a condition of employment.

Solid computer skills are required, including proficiency in Microsoft Office tools (Outlook, Teams, Word, Excel, and PowerPoint) for communication, documentation, and data management, as well as, navigating the internet and web-based platforms. Data entry and computer skills will be evaluated through an assessment as part of the pre-employment process.

Shields Health Solutions provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Shields Health Solutions is committed to providing an inclusive hiring experience; if you need assistance or accommodation during the application or interview process, please email talentacquisition@shieldsrx.com.

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