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Patient Engagement Remote Jobs in Florida (NOW HIRING)

Member Engagement Specialist (EST)

Miami, FL · Remote

$35K - $41K/yr

Remote (must be located in EST) Who We Are: Tuesday Health is a value-based palliative care ... Discretion and adherence to upholding patient information. * Experience with CRM platforms or ...

... patient access, compliance, or related healthcare administrative environments. * Healthcare ... The role requires availability to support a project-based engagement averaging 30 to 40 hours per ...

Train staff on best practices for chronic disease management, patient engagement, virtual care delivery, and use of remote monitoring tools and platforms. * Stay up to date with CMS guidelines and ...

Clinical Account Manager

Orlando, FL · Remote

$85K - $90K/yr

Provide clinical consultation to clients on best practices for virtual patient engagement, scheduling triage, and remote care delivery. 3. Cross-Functional Advocacy * Act as the internal "Voice of ...

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Patient Engagement Remote information

What is a patient engagement remote?

A Patient Engagement Remote job involves working from a location outside of a traditional healthcare setting to support and communicate with patients. These professionals help patients understand their care plans, schedule appointments, provide reminders, and answer questions about services or treatments. The goal is to improve patient satisfaction, adherence to treatment, and overall health outcomes. Patient engagement representatives often use phone, email, or online platforms to connect with patients and ensure they receive the support they need remotely.

What are the key skills and qualifications needed to thrive as a patient engagement remote specialist?

Success as a Patient Engagement Remote Specialist requires strong communication abilities, customer service experience, and a background in healthcare or a related field. Familiarity with customer relationship management (CRM) software, telehealth platforms, and HIPAA compliance is typically necessary. Exceptional interpersonal skills, empathy, and problem-solving abilities help build trust and rapport with patients remotely. These competencies ensure patients feel supported and engaged, leading to better health outcomes and organizational efficiency.

What are some typical challenges faced by patient engagement remote professionals, and how can they be addressed?

Patient Engagement Remote professionals often navigate challenges such as building rapport with patients virtually, ensuring clear communication despite not being face-to-face, and managing varying patient schedules across time zones. To overcome these, leveraging effective digital communication tools, maintaining regular follow-ups, and developing strong listening skills are key. Additionally, collaborating closely with clinical teams and staying organized with documentation helps ensure seamless patient experiences and continuity of care.

What is the difference between Patient Engagement Remote vs Patient Support Specialist?

AspectPatient Engagement RemotePatient Support Specialist
Required CredentialsHealthcare knowledge, communication skills, sometimes certifications in patient educationCustomer service experience, healthcare knowledge often preferred
Work EnvironmentRemote, telehealth platforms, healthcare organizationsCall centers, healthcare facilities, remote options increasingly common
Employer & Industry UsageHospitals, clinics, telehealth companiesInsurance companies, healthcare providers, pharmacies
Common Search & Comparison IntentUnderstanding remote patient engagement roles and responsibilitiesProviding patient support and assistance in healthcare settings

Patient Engagement Remote roles focus on remotely coordinating and improving patient involvement in their healthcare through digital tools and communication. Patient Support Specialists typically assist patients directly, often via phone or in-person, providing guidance and resolving issues. While both roles require healthcare knowledge and strong communication skills, Patient Engagement Remote positions emphasize remote coordination, whereas Patient Support Specialists focus on direct patient interaction.

What are the most commonly searched types of Patient Engagement jobs in Florida?

The most popular types of Patient Engagement jobs in Florida are:

What cities in Florida are hiring for Patient Engagement Remote jobs?

Cities in Florida with the most Patient Engagement Remote job openings:

Infographic showing various Patient Engagement Remote job openings in Florida as of August 2026, with employment types broken down into 100% Full Time. Highlights an 9% In-person, and 91% Remote job distribution.

Community Health Worker, Patient Engagement

Imagine Pediatrics

Miami, FL • On-site, Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 6 days ago


Job description

Who We Are
Imagine Pediatrics is a tech enabled, pediatrician led medical group reimagining care for children with special health care needs. We deliver 24/7 virtual first and in home medical, behavioral, and social care, working alongside families, providers, and health plans to break down barriers to quality care. We do not replace existing care teams; we enhance them, providing an extra layer of support with compassion, creativity, and an unwavering commitment to children with medical complexity.
What You'll Do
Note: The primary location for this role is remote in South Florida, but will entail frequent travel throughout the area.
As part of the Patient Engagement Team, this role supports patients in re-engaging with Imagine Pediatrics services, ensuring they receive appropriate support by meeting them where they are. The role partners with an interdisciplinary team to address patient needs and enhance re-engagement of patients who were previously enrolled but did not complete onboarding or have not actively utilized services, ensuring they are supported in reconnecting with Imagine Pediatrics care. You will:
  • Serve as a community-based, patient-facing resource, building relationships with patients and caregivers through direct, in-person re-engagement in assigned geographic areas
  • Provide hands-on support to patients and caregivers, including assisting with program re-enrollment, onboarding, and mobile app setup and utilization
  • Preform telephonic outreach to caregivers of attributed patients to re-engage children in care, support seamless onboarding, and re-engage those who missed their initial onboarding visit or have not utilized services post-onboarding.
  • Educate patients and caregivers on Imagine Pediatric services and available community resources, ensuring they understand how to access care and support
  • Maintain and gather up-to-date knowledge of local community resources (e.g., social services, healthcare providers, SDOH supports) and connect families to appropriate services
  • Conduct community events and facility rounding to engage eligible patients, strengthen relationships, and support ongoing program participation
  • Partner with our Behavioral Health teams and local behavioral health providers to support safe patient discharge planning and ensure seamless connection to community-based resources and ongoing care.
  • Partner with caregivers, families, and facility staff to identify and address barriers to engagement, and access to care and work with leadership on ensuring workflows exist to enable access to care
  • Collaborate closely with the Patient Engagement Team (Outreach & Enrollment), including Outreach Specialists and Registered Nurses, to support patient re-engagement goals
  • Support non-clinical care coordination efforts in the community, including assisting with:
    • Connecting patients to primary care providers
    • Facilitating pharmacy access and medication-related needs
    • Providing basic discharge and follow-up support
    • Addressing social determinants of health (SDOH) needs
    • Removing barriers to care and service access
    • Support outreach efforts through outbound engagement calls, as needed, to assist with enrollment, follow-up, and achievement of patient engagement metrics

What You Bring & How You Qualify
First and foremost, you're passionate and committed to reimagining pediatric health care and creating a world where every child with complex medical conditions gets the care and support they deserve. You will need:
  • A valid driver's license
  • A bachelor's degree
  • Bilingual (Spanish) required, Medical Interpreter Certification preferred
  • Ability to travel frequently
  • 3+ years of experience in a healthcare setting (patient-facing hospital or facility role)
  • Ability to navigate ambiguity, think critically, take initiative, and stay organized
  • Ability to manage multiple tech platforms
  • Experience working in a patient-facing hospital or facility role
  • Experience working as part of an interdisciplinary team
  • National Community Health Worker Certification highly preferred

What We Offer (Benefits + Perks)
The role offers an hourly range of $23 - $28 in addition to annual bonus incentive, competitive company benefits package and eligibility to participate in an employee equity purchase program (as applicable). When determining compensation, we analyze and carefully consider several factors including job-related knowledge, skills and experience. These considerations may cause your compensation to vary.
We provide these additional benefits and perks:
  • Competitive medical, dental, and vision insurance
  • Healthcare and Dependent Care FSA; Company-funded HSA
  • 401(k) with 4% match, vested 100% from day one
  • Employer-paid short and long-term disability
  • Life insurance at 1x annual salary
  • 20 days PTO + 10 Company Holidays & 2 Floating Holidays
  • Paid new parent leave
  • Additional benefits to be detailed in offer

What We Live By
We're guided by our five core values:
Our Values:
  • Children First. We put the best interests of children above all. We know that the right decision is always the one that creates more safe days at home for the children we serve today and in the future.
  • Earn Trust. We listen first, speak second. We build lasting relationships by creating shared understanding and consistently following through on our commitments.
  • Innovate Today. We believe that small improvements lead to big impact. We stay curious by asking questions and leveraging new ideas to learn and scale.
  • Embrace Humanity. We lead with empathy and authenticity, presuming competence and good intentions. When we stumble, we use the opportunity to grow and understand how we can improve.
  • One Team, Diverse Perspectives. We actively seek a range of viewpoints to achieve better outcomes. Even when we see things differently, we stay aligned on our shared mission and support one another to move forward - together.

We Value Diversity, Equity, Inclusion and Belonging
We believe that creating a world where every child with complex medical conditions gets the care and support, they deserve requires a diverse team with diverse perspectives. We're proud to be an equal opportunity employer. People seeking employment at Imagine Pediatrics are considered without regard to race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, marital or veteran status, age, national origin, ancestry, citizenship, physical or mental disability, medical condition, genetic information, or characteristics (or those of a family member), pregnancy or other status protected by applicable law.