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Patient Connect Jobs in Springfield, MA (NOW HIRING)

Patient Service/Front Desk Coordinator

Amherst, MA

$15.45 - $20.15/hr

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

As a Patient Service Coordinator at MyEyeDr. you play an essential role by providing personalized ... to connect the knowledge of our talented teams to our patients' needs, and to work in a fun ...

Patient Service/Front Desk Coordinator

Northampton, MA

$15.45 - $20.15/hr

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

As a Patient Service Coordinator at MyEyeDr. you play an essential role by providing personalized ... to connect the knowledge of our talented teams to our patients' needs, and to work in a fun ...

Patient Service/Front Desk Coordinator

Northampton, MA · On-site

$15.45 - $20.15/hr

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

As a Patient Service Coordinator at MyEyeDr. you play an essential role by providing personalized ... to connect the knowledge of our talented teams to our patients' needs, and to work in a fun ...

Patient Service/Front Desk Coordinator

Amherst, MA · On-site

$15.45 - $20.15/hr

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

As a Patient Service Coordinator at MyEyeDr. you play an essential role by providing personalized ... to connect the knowledge of our talented teams to our patients' needs, and to work in a fun ...

Patient Care Technician

Bloomfield, CT

$16 - $21/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Westside Care Center, LLC, 349 Bidwell St, Manchester, CT 06040 Patient Care Technician DSD This ... to connect you to teammates At DaVita, we strive to be a community first and a company second. We ...

Patient Care Technician

Bloomfield, CT

$16 - $21/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Patient Care: Spending the majority of your day in direct one-on-one patient care to provide safe ... to connect you to teammates At DaVita, we strive to be a community first and a company second. We ...

Chiropractor Part-Time

Enfield, CT · On-site

$350 - $500/day

Positive, energetic, and patient-focused * Comfortable in a high-volume, walk-in setting * Strong communicator who can connect with patients quickly * Reliable and team-oriented Whether you're ...

Chiropractor Part-Time

Enfield, CT · On-site

$350 - $500/day

Positive, energetic, and patient-focused * Comfortable in a high-volume, walk-in setting * Strong communicator who can connect with patients quickly * Reliable and team-oriented Whether you're ...

You will maintain detailed patient records and imaging documentation while ensuring all data is entered accurately into the electronic health information system. Quality assurance is critical; you'll ...

Showing results 41-60

Patient Connect information

See Springfield, MA salary details

$10

$19

$28

How much do patient connect jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for patient connect in Springfield, MA is $19.08, according to ZipRecruiter salary data. Most workers in this role earn between $14.86 and $20.14 per hour, depending on experience, location, and employer.

What is the difference between Patient Connect vs Patient Coordinator?

AspectPatient ConnectPatient Coordinator
Required CredentialsHigh school diploma or equivalent; some roles may require healthcare certificationsHigh school diploma; healthcare or administrative certifications often preferred
Work EnvironmentHealthcare facilities, patient support centersHospitals, clinics, healthcare offices
Employer & Industry UsageHealthcare providers, patient support servicesHospitals, outpatient clinics, insurance companies
Common Search & ComparisonPatient Connect vs Patient Coordinator

Patient Connect roles typically focus on facilitating communication between patients and healthcare providers, often involving patient outreach and support. Patient Coordinators handle scheduling, patient records, and ensuring smooth patient flow within healthcare settings. While both roles require healthcare knowledge and excellent communication skills, Patient Connect emphasizes patient engagement, whereas Patient Coordinators focus on administrative coordination.

What are some common challenges faced by Patient Connect representatives, and how can they be managed effectively?

Patient Connect representatives often encounter challenges such as managing high call volumes, addressing diverse patient concerns, and ensuring accurate information is communicated under time constraints. Effective time management, active listening skills, and staying up-to-date with healthcare protocols are essential for success. Building rapport with patients and collaborating closely with medical staff can also help create a supportive environment and facilitate smoother patient interactions.

What is a Patient Connect?

A Patient Connect role typically refers to a healthcare support position focused on facilitating communication between patients and healthcare providers or services. People in this role may help patients schedule appointments, answer questions about medical services, provide information on treatment plans, or assist with navigating the healthcare system. The goal of a Patient Connect professional is to enhance patient experience, improve access to care, and ensure patients feel supported throughout their healthcare journey.

What are the key skills and qualifications needed to thrive as a Patient Connect representative?

To thrive as a Patient Connect representative, you need strong customer service skills, knowledge of healthcare processes, and often a background in healthcare administration or a related field. Familiarity with electronic health record (EHR) systems, patient scheduling software, and basic office tools is typically required. Exceptional communication, empathy, and problem-solving abilities help build trust with patients and efficiently resolve their concerns. These skills ensure that patients receive timely, accurate assistance and that healthcare operations run smoothly.

What job categories do people searching Patient Connect jobs in Springfield, MA look for?

The top searched job categories for Patient Connect jobs in Springfield, MA are:

What cities near Springfield, MA are hiring for Patient Connect jobs?

Cities near Springfield, MA with the most Patient Connect job openings:

Infographic showing various Patient Connect job openings in Springfield, MA as of July 2026, with employment types broken down into 2% As Needed, 72% Full Time, 20% Part Time, and 6% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $39,685 per year, or $19.1 per hour.

Patient Service Coord / Ellington PC

Hartford HealthCare at Home

Ellington, CT • On-site

Other

Medical, Dental, Vision, PTO

Re-posted 11 days ago


Job description

Patient Service Coordinator

Join a high-energy team supporting exceptional physicians. Are you ready to thrive in a fast-paced, collaborative environment where innovation and excellence are the norm? Our office is buzzing with energy, driven by a team of passionate professionals and dynamic physicians who are transforming healthcare every day. We're looking for individuals who bring enthusiasm, adaptability, and a proactive spirit to help us deliver outstanding support and results. If you're excited by the idea of working alongside forward-thinking medical experts in a vibrant setting, we'd love to connect! At Hartford HealthCare Medical Group we not only take great care of our patients, we take great care of our Medical Assistants too! Our benefit options are designed so you can care for yourself and your family, just as you care for others when you are here.

• Supportive environment to promote professional and interpersonal development and growth with our MA career ladder program

• Tuition Reimbursement up to $5,250.00 after six months of employment and up to 40% tuition discounts with partnering institutions for colleagues AND dependents

• Medical, dental and vision coverage options

• Generous PTO to promote work/life balance

• Employee assistance and wellness programs include a strong focus on promoting mental health

• Discounts on services, products and optional coverages – movie tickets, pet insurance, travel and more!

Qualifications:

Education:

• Diploma from an accredited Medical Assistant program OR an active CT CNA, EMT, Paramedic or Medic Certification OR relative experience as outlined below.

• Certified BLS Provider credentialed from the American Heart Association (AHA) obtained within 3 Months (90 days) of hire date or job transfer date.

• All required credentials to be maintained throughout employment.

Experience:

• In lieu of education requirement, at least one year of experience in direct patient care (acute or ambulatory space) may be considered.

• Relevant experience or MA externship in a busy medical office preferred.

• EPIC EMR experience preferred.

With locations around the state, Hartford HealthCare offers exciting opportunities for career development and growth. Here, you are part of an organization on the cutting edge - helping to bring new technologies, breakthrough treatments and community education to countless men, women and children. We know that a thriving organization starts with thriving employees-- we provide a competitive benefits program designed to ensure work/life balance.

Regular Standard Hours Per Week: 40

Schedule: Full-time (40 hours)

Shift Details: Mon-Fri


Hartford HealthCare at Home logo

About Hartford HealthCare at Home

Sourced by ZipRecruiter

Hartford HealthCare at Home, based in Wethersfield, Connecticut, US, is a premier provider in the healthcare industry, specifically in home-based care services. Their official website can be accessed at hartfordhealthcareathome.org. They offer a wide range of services including nursing, physical therapy, occupational therapy, speech therapy, social work, and home health aid. The company was established with the mission to enhance the capability of people to achieve optimal health and wellbeing through its home care services. They maintain a patient-centric approach and belief in making a real difference in people's lives. As an integral part of Hartford HealthCare, they share the vision to be “most trusted for personalized coordinated care”.

Industry

Health care and social assistance

Company size

201 - 500 Employees

Headquarters location

Wethersfield, CT, US