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Patient Concierge Jobs in Boca Raton, FL (NOW HIRING)

Radkin LLC

Front Desk / Concierge

Fort Lauderdale, FL · On-site

$17/hr

Front Desk / Concierge Full Time and Part Time **Quick Hiring Process** Apply here and email resume ... patient. It also requires the ability to work independently, show initiative, be alert, resolve ...

Teksky

Be Seen First

Physical Therapist Outpatient

West Palm Beach, FL · On-site

$70 - $80/hr

Approximately 53-60 minutes dedicated to each patient * Concierge-style practice environment * No traditional high-volume treatment model * Opportunity to build meaningful relationships with patients

Posted today

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All JobsPatient Concierge JobsPatient Concierge Jobs in Boca Raton, FL

Patient Concierge information

See Boca Raton, FL salary details

$10

$17

$24

How much do patient concierge jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for patient concierge in Boca Raton, FL is $17.14, according to ZipRecruiter salary data. Most workers in this role earn between $14.09 and $18.17 per hour, depending on experience, location, and employer.

What qualifications do you need to be a patient concierge?

To be a patient concierge, candidates typically need a high school diploma or equivalent, excellent communication and customer service skills, and experience in healthcare or hospitality. Some roles may require knowledge of medical terminology or familiarity with electronic health records (EHR) systems.

What is a patient concierge?

Patient Concierges are healthcare professionals who assist patients throughout their medical experience, offering personalized support and guidance. They help with scheduling appointments, explaining procedures, answering questions, and addressing concerns to ensure a smooth and comfortable visit. Patient Concierges often act as liaisons between patients, families, and healthcare providers, aiming to enhance the overall patient experience and satisfaction. Their role is especially valuable in hospitals, clinics, and specialty care centers where navigating the healthcare system can be overwhelming.

How does a patient concierge typically collaborate with medical staff to enhance patient experience?

A Patient Concierge works closely with doctors, nurses, and administrative teams to ensure patients receive timely information, smooth coordination of appointments, and personalized support throughout their care journey. They often act as a bridge between patients and clinical staff, relaying patient concerns, clarifying instructions, and arranging accommodations as needed. This collaboration helps streamline communication, reduce stress for patients, and improve overall satisfaction with the healthcare facility.

Do patient concierges make good money?

Patient concierges typically earn a median annual salary ranging from $30,000 to $50,000, depending on experience, location, and employer. They often work in healthcare settings that value strong communication and organizational skills, with some positions offering additional benefits or bonuses.

What are the key skills and qualifications needed to thrive as a patient concierge, and why are they important?

To thrive as a Patient Concierge, you need excellent customer service skills, thorough knowledge of healthcare processes, and typically a high school diploma or equivalent. Familiarity with hospital information systems, appointment scheduling software, and patient management platforms is important. Outstanding communication, empathy, and problem-solving abilities help build trust and ensure a positive patient experience. These skills are crucial for efficiently guiding patients, addressing their concerns, and supporting a welcoming healthcare environment.

What is the difference between Patient Concierge vs Medical Assistant?

AspectPatient ConciergeMedical Assistant
Required CredentialsHigh school diploma; customer service experiencePost-secondary education; certification often preferred
Work EnvironmentHospitals, clinics, outpatient centers focusing on patient experienceClinics, hospitals, medical offices performing clinical and administrative tasks
Employer & Industry UsageHealthcare facilities emphasizing patient satisfactionMedical practices and hospitals supporting clinical workflows
Common Search & Comparison IntentUnderstanding patient support rolesClinical support roles in healthcare

While both roles serve in healthcare settings, a Patient Concierge primarily focuses on enhancing patient experience and administrative support, whereas a Medical Assistant handles clinical tasks and patient care procedures. They work collaboratively but have distinct responsibilities and required credentials.

What are popular job titles related to Patient Concierge jobs in Boca Raton, FL? For Patient Concierge jobs in Boca Raton, FL, the most frequently searched job titles are:
What job categories do people searching Patient Concierge jobs in Boca Raton, FL look for? The top searched job categories for Patient Concierge jobs in Boca Raton, FL are:
Patient Concierge jobs near you
Infographic showing various Patient Concierge job openings in Boca Raton, FL as of August 2026, with employment types broken down into 3% As Needed, 70% Full Time, 19% Part Time, and 8% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $35,658 per year, or $17.1 per hour.

Patient Experience Coordinator

RELIVE Health Wellington

West Palm Beach, FL • On-site

$18 - $21/hr

Full-time

Medical, Life

Re-posted yesterday

Job description

Benefits:
  • Opportunity for advancement
  • Training & development
  • Wellness resources
  • Employee discounts


Company Overview
At Relive Health, we believe healthcare should be proactive—not reactive. We help our patients look, feel, and perform at their best through personalized wellness programs, hormone optimization, medical weight loss, IV therapy, aesthetics, regenerative medicine, and preventative healthcare.
Our mission is to provide an exceptional patient experience while delivering life-changing health and wellness solutions. Every patient interaction is an opportunity to educate, inspire, and improve lives.
If you're passionate about wellness, enjoy helping people, and thrive in a fast-paced, sales-driven environment, we'd love to meet you.
Position Summary
The Front of House Sales Associate is the face of Relive Health Wellington. This role is responsible for creating an exceptional patient experience while driving clinic growth through outstanding customer service, relationship building, and sales.
This position combines front desk operations, patient concierge services, membership sales, appointment coordination, lead conversion, and administrative support. The ideal candidate is energetic, organized, goal-oriented, and passionate about helping patients improve their health and confidence.
Patient Experience

  •  Welcome every patient with warmth, professionalism, and enthusiasm. 
  •  Deliver a luxury, concierge-style patient experience from check-in through checkout. 
  •  Answer phones, emails, text messages, and patient inquiries promptly. 
  •  Schedule appointments while maximizing provider schedules and treatment room utilization. 
  •  Assist patients with questions regarding treatments, memberships, pricing, and wellness programs. 
  •  Maintain an organized, clean, and welcoming reception area. 
Sales & Patient Engagement
  •  Build relationships with prospective and existing patients. 
  •  Educate patients on all Relive Health services, memberships, and treatment options. 
  •  Convert phone inquiries, website leads, consultations, and walk-ins into booked appointments. 
  •  Follow up with leads, no-shows, inactive patients, and treatment recommendations. 
  •  Recommend memberships, treatment packages, retail products, and wellness programs based on provider recommendations. 
  •  Help patients understand financing and payment options when appropriate. 
  •  Meet and exceed individual and clinic sales goals. 
  •  Track lead conversions, appointment bookings, and patient retention. 
Front Office Operations
  •  Process payments accurately and maintain patient accounts. 
  •  Verify patient information and update electronic medical records. 
  •  Coordinate provider schedules and communicate scheduling changes. 
  •  Utilize CRM and scheduling software accurately. 
  •  Assist with daily opening and closing procedures. 
  •  Maintain office supplies and front office inventory. 
  •  Support marketing initiatives, events, promotions, and community outreach. 
Team Support
  •  Collaborate closely with providers, nurses, aestheticians, and management. 
  •  Maintain HIPAA compliance and patient confidentiality. 
  •  Participate in staff meetings and ongoing training. 
  •  Maintain extensive knowledge of all treatments, services, products, promotions, and wellness programs. 
  •  Support clinic operations by performing additional duties as assigned. 

Required
  •  High school diploma or GED. 
  •  Minimum of 2 years of experience in customer service, hospitality, retail sales, or a patient-facing role. 
  •  Strong communication and relationship-building skills. 
  •  Excellent organizational and multitasking abilities. 
  •  Comfortable working in a fast-paced environment. 
  •  Proficient with computers and scheduling software. 
  •  Professional appearance and positive attitude. 
Preferred
  •  Medical spa, aesthetics, wellness, concierge medicine, chiropractic, dental, or functional medicine experience. 
  •  Experience with membership sales. 
  •  Experience meeting or exceeding sales goals. 
  •  Knowledge of IV therapy, hormone optimization, peptides, medical weight loss, injectables, aesthetics, and wellness services. 
  •  Experience using CRM systems and electronic medical records. 
We're looking for someone who:
  •  Loves helping people. 
  •  Is confident discussing health and wellness solutions. 
  •  Is motivated by goals and performance. 
  •  Enjoys sales without being pushy. 
  •  Pays attention to detail. 
  •  Can multitask under pressure. 
  •  Is dependable and self-motivated. 
  •  Brings positive energy to the team every day. 
Compensation & Benefits
  •  Competitive hourly pay 
  •  Performance-based bonus opportunities 
  •  Employee discounts on services and products 
  •  Ongoing training and professional development 
  •  Growth opportunities within Relive Health