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Patient Care Rep Jobs (NOW HIRING)

Empress EMS

Patient Care Representative

Tarrytown, NY · On-site

$18/hr

Patient Care Representative - Valhalla, New York (Westchester Medical Center) Job Code: TY05047 Pay Grade: 07 Exempt (Y/N): No Reports To: Patient Care Supervisor Date Revised: 9/14/2023 Hourly Wage ...

42 NORTH DENTAL LLC

Patient Care Representative

Beverly, MA

$18.75 - $23.25/hr

Full-Time Patient Care Representative This is a full-time patient care representative role. 42 North Dental is committed to helping our supported practices provide quality dental care and exceptional ...

BANDANA

Patient Care Representative

Manhattan, NY

$18/hr

Patient Care Representative Gramercy Surgery Center is hiring for a Patient Care Representative Position in Gramercy, New York City. Base pay starts at $18/hr. #TransparentPay #TransparentSalaries ...

42 North Dental

Patient Care Representative

Waltham, MA · On-site

$18.50 - $23/hr

This is Full-Time Patient Care Representative role. 42 North Dental is committed to helping our supported practices provide quality dental care and exceptional patient care. To achieve this requires ...

42 North Dental

Patient Care Representative

Beverly, MA · On-site

$18.75 - $23.25/hr

This is Full-Time Patient Care Representative role. 42 North Dental is committed to helping our supported practices provide quality dental care and exceptional patient care. To achieve this requires ...

42 North Dental

Patient Care Representative

Rochester, NH · On-site

$16.75 - $20.50/hr

This is Full-Time Patient Care Representative role. 42 North Dental is committed to helping our supported practices provide quality dental care and exceptional patient care. To achieve this requires ...

42 NORTH DENTAL LLC

Patient Care Representative

Branford, CT

$16.75 - $20.75/hr

Overview This is Full-Time Patient Care Representative role. 42 North Dental is committed to helping our supported practices provide quality dental care and exceptional patient care. To achieve this ...

42 NORTH DENTAL LLC

Patient Care Representative

Tecumseh, MI

$16.75 - $20.75/hr

Overview This is Full-Time Patient Care Representative role. 42 North Dental is committed to helping our supported practices provide quality dental care and exceptional patient care. To achieve this ...

42 North Dental

Patient Care Representative

Newton, MA

$18.75 - $23/hr

This is Full-Time Patient Care Representative role. 42 North Dental is committed to helping our supported practices provide quality dental care and exceptional patient care. To achieve this requires ...

42 North Dental

Patient Care Representative

Woodbridge, CT

$17.75 - $22/hr

This is Full-Time Patient Care Representative role. 42 North Dental is committed to helping our supported practices provide quality dental care and exceptional patient care. To achieve this requires ...

42 NORTH DENTAL LLC

Patient Care Representative

Needham, MA

$18.75 - $23/hr

Overview This is Full-Time Patient Care Representative role. 42 North Dental is committed to helping our supported practices provide quality dental care and exceptional patient care. To achieve this ...

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Patient Care Rep information

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$11

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How much do patient care rep jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for patient care rep in the United States is $19.32, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $20.19 per hour, depending on experience, location, and employer.

What is the difference between Patient Care Rep vs Medical Assistant?

AspectPatient Care RepMedical Assistant
Required CredentialsHigh school diploma; certification often preferredHigh school diploma; certification or diploma from accredited program often required
Work EnvironmentMedical offices, hospitals, clinics; focus on patient interaction and administrative tasksClinics, hospitals; clinical and administrative duties, including basic patient care
Employer & Industry UsageHealthcare providers, insurance companies, hospitalsHospitals, outpatient clinics, physician offices
Common Search & Comparison IntentYesYes

Patient Care Representatives primarily handle administrative tasks and patient communication, while Medical Assistants perform clinical duties alongside administrative work. Both roles support patient care but differ in responsibilities and required credentials.

What is a Patient Care Representative?

A Patient Care Representative is a healthcare professional who acts as a liaison between patients and medical staff. They help patients with scheduling appointments, answering questions about services, handling billing inquiries, and ensuring a positive experience during their visit. Patient Care Representatives also collect and update patient information, assist with insurance verification, and help resolve any concerns patients may have. Their goal is to support both patients and healthcare providers by facilitating effective communication and service.

What are the key skills and qualifications needed to thrive as a Patient Care Representative, and why are they important?

To thrive as a Patient Care Representative, you need strong customer service abilities, knowledge of healthcare procedures, and often a high school diploma or equivalent. Familiarity with electronic health record (EHR) systems, appointment scheduling software, and insurance verification tools is typical. Excellent communication, patience, and problem-solving skills make someone stand out in this role. These competencies ensure efficient patient interactions, accurate information handling, and a positive experience for both patients and healthcare providers.

What are some common challenges faced by Patient Care Representatives, and how can they be managed effectively?

Patient Care Representatives often encounter challenges such as managing high call volumes, addressing diverse patient concerns, and coordinating between multiple departments. To handle these effectively, strong organizational skills and the ability to remain calm under pressure are essential. Building solid communication skills helps in clearly relaying information and resolving issues efficiently, while familiarity with healthcare systems and patient privacy regulations ensures accuracy and compliance. Many organizations provide ongoing training and support to help representatives navigate these challenges and grow in their careers.
More about Patient Care Rep jobs
What cities are hiring for Patient Care Rep jobs? Cities with the most Patient Care Rep job openings:
What states have the most Patient Care Rep jobs? States with the most job openings for Patient Care Rep jobs include:
Patient Care Rep jobs near you
Infographic showing various Patient Care Rep job openings in the United States as of May 2026, with employment types broken down into 1% Locum Tenens, 3% As Needed, 64% Full Time, 15% Part Time, 1% Temporary, and 16% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $40,187 per year, or $19.3 per hour.
Patient Care Representative

Patient Care Representative

42 NORTH DENTAL LLC

Brookline, MA

$18 - $22.25/hr

Other

Posted 6 days ago

42 North Dental rating

6.6

Company rating: 6.6 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

Job description

Full-Time Patient Care Representative

This is Full-Time Patient Care Representative role.

42 North Dental is committed to helping our supported practices provide quality dental care and exceptional patient care. To achieve this requires a commitment to securing and supporting the best and brightest – employees who share our vision and culture.

Become part of a team approach to providing excellence in comprehensive dental care with a focus on quality, service and patient satisfaction. The Patient Care Representative (Dental Receptionist) will provide administrative support to facilitate the relationship between our patients and dentists. With a focus on exceptional patient service, the Dental Receptionist is the front line to patient communication, assisting the patient in the necessary administrative functions of dental care.

Responsibilities
  • Interact with patients in a positive professional manner via telephone and in person
  • Schedule and confirm appointments
  • Review and educate patients on treatment plans and financial responsibilities
  • Accurately confirm insurance benefits, communicate and collect patient payment obligations.
  • Maintain and manage patient records from initial forms and paperwork through billing procedures with accurate data entry of all patient information
  • Respond to and reply to requests for information
  • Maintain strict compliance to HIPPA and patient privacy
  • Perform other related job duties as assigned
Qualifications
  • Excellent customer service skills
  • Clear speaking and telephone voice
  • Positive attitude and energetic personality
  • Comfortable in computerized environment
  • Ability to multitask

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