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Patient Care Rep Jobs (NOW HIRING)

Patient Care Representative

Hollidaysburg, PA · On-site

$14.25 - $17.75/hr

Overview This is Full-Time Patient Care Representative role. 42 North Dental is committed to helping our supported practices provide quality dental care and exceptional patient care. To achieve this ...

Patient Care Representative

Blissfield, MI · On-site

$16 - $19.50/hr

Overview This is Full-Time Patient Care Representative role. 42 North Dental is committed to helping our supported practices provide quality dental care and exceptional patient care. To achieve this ...

Patient Care Representative

Natick, MA · On-site

$17.50 - $21.75/hr

Overview This is Full-Time Patient Care Representative role. 42 North Dental is committed to helping our supported practices provide quality dental care and exceptional patient care. To achieve this ...

Patient Care Representative

Bloomfield, CT · On-site

$17 - $21/hr

Overview This is Full-Time Patient Care Representative role. 42 North Dental is committed to helping our supported practices provide quality dental care and exceptional patient care. To achieve this ...

Patient Care Representative

Plymouth, MA · On-site

$18.50 - $22.75/hr

Overview This is Full-Time Patient Care Representative role. 42 North Dental is committed to helping our supported practices provide quality dental care and exceptional patient care. To achieve this ...

Patient Care Representative

Hellertown, PA · On-site

$16 - $19.75/hr

Overview This is Full-Time Patient Care Representative role. 42 North Dental is committed to helping our supported practices provide quality dental care and exceptional patient care. To achieve this ...

Patient Care Representative

Waltham, MA · On-site

$18.50 - $23/hr

Overview This is Full-Time Patient Care Representative role. 42 North Dental is committed to helping our supported practices provide quality dental care and exceptional patient care. To achieve this ...

Patient Care Representative

Hellertown, PA · On-site

$16 - $19.75/hr

Overview This is Full-Time Patient Care Representative role. 42 North Dental is committed to helping our supported practices provide quality dental care and exceptional patient care. To achieve this ...

Patient Care Representative

Manchester, NH · On-site

$17 - $21/hr

Overview This is Full-Time Patient Care Representative role. 42 North Dental is committed to helping our supported practices provide quality dental care and exceptional patient care. To achieve this ...

Patient Care Representative

Dover, NH · On-site

$17.25 - $21.50/hr

Overview This is Full-Time Patient Care Representative role. 42 North Dental is committed to helping our supported practices provide quality dental care and exceptional patient care. To achieve this ...

Patient Care Representative

Natick, MA · On-site

$17.50 - $21.75/hr

Overview This is Full-Time Patient Care Representative role. 42 North Dental is committed to helping our supported practices provide quality dental care and exceptional patient care. To achieve this ...

Patient Care Representative

Branford, CT · On-site

$16.75 - $20.75/hr

Overview This is Full-Time Patient Care Representative role. 42 North Dental is committed to helping our supported practices provide quality dental care and exceptional patient care. To achieve this ...

Patient Care Representative

Groton, CT · On-site

$17 - $21/hr

Overview This is Full-Time Patient Care Representative role. 42 North Dental is committed to helping our supported practices provide quality dental care and exceptional patient care. To achieve this ...

Patient Care Representative

Boston, MA · On-site

$18.50 - $23/hr

Overview This is Full-Time Patient Care Representative role. 42 North Dental is committed to helping our supported practices provide quality dental care and exceptional patient care. To achieve this ...

Patient Care Representative

Poughkeepsie, NY · On-site

$16.75 - $20.75/hr

Overview This is Full-Time Patient Care Representative role. 42 North Dental is committed to helping our supported practices provide quality dental care and exceptional patient care. To achieve this ...

Patient Care Representative

Needham, MA · On-site

$18.50 - $23/hr

Overview This is a Part-Time Patient Care Representative role. The schedule for this role is: Monday- Friday: 8am-12pm. 42 North Dental is committed to helping our supported practices provide quality ...

Patient Care Representative

Elkhart, IN · On-site

$16.25 - $20/hr

Overview This is Full-Time Patient Care Representative role. 42 North Dental is committed to helping our supported practices provide quality dental care and exceptional patient care. To achieve this ...

Patient Care Representative

Jamaica Plain, MA · On-site

$18 - $22.25/hr

Overview This is Full-Time Patient Care Representative role. 42 North Dental is committed to helping our supported practices provide quality dental care and exceptional patient care. To achieve this ...

Patient Care Representative

Quincy, MA · On-site

$17.75 - $22/hr

Overview This is Full-Time Patient Care Representative role. 42 North Dental is committed to helping our supported practices provide quality dental care and exceptional patient care. To achieve this ...

Patient Care Representative

Plymouth, MA · On-site

$18.50 - $22.75/hr

Overview This is Full-Time Patient Care Representative role. 42 North Dental is committed to helping our supported practices provide quality dental care and exceptional patient care. To achieve this ...

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Patient Care Rep information

See salary details

$11

$19

$26

How much do patient care rep jobs pay per hour?

As of Jul 23, 2026, the average hourly pay for patient care rep in the United States is $19.32, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $20.19 per hour, depending on experience, location, and employer.

What is the difference between Patient Care Rep vs Medical Assistant?

AspectPatient Care RepMedical Assistant
Required CredentialsHigh school diploma; certification often preferredHigh school diploma; certification or diploma from accredited program often required
Work EnvironmentMedical offices, hospitals, clinics; focus on patient interaction and administrative tasksClinics, hospitals; clinical and administrative duties, including basic patient care
Employer & Industry UsageHealthcare providers, insurance companies, hospitalsHospitals, outpatient clinics, physician offices
Common Search & Comparison IntentYesYes

Patient Care Representatives primarily handle administrative tasks and patient communication, while Medical Assistants perform clinical duties alongside administrative work. Both roles support patient care but differ in responsibilities and required credentials.

What is a Patient Care Representative?

A Patient Care Representative is a healthcare professional who acts as a liaison between patients and medical staff. They help patients with scheduling appointments, answering questions about services, handling billing inquiries, and ensuring a positive experience during their visit. Patient Care Representatives also collect and update patient information, assist with insurance verification, and help resolve any concerns patients may have. Their goal is to support both patients and healthcare providers by facilitating effective communication and service.

How do I become a patient service rep?

To become a patient service representative, candidates typically need a high school diploma or equivalent and strong communication and organizational skills. Relevant experience in healthcare or customer service can be beneficial, and some employers may require familiarity with electronic health records (EHR) systems. Certification is not mandatory but can improve job prospects.

What are the key skills and qualifications needed to thrive as a Patient Care Representative, and why are they important?

To thrive as a Patient Care Representative, you need strong customer service abilities, knowledge of healthcare procedures, and often a high school diploma or equivalent. Familiarity with electronic health record (EHR) systems, appointment scheduling software, and insurance verification tools is typical. Excellent communication, patience, and problem-solving skills make someone stand out in this role. These competencies ensure efficient patient interactions, accurate information handling, and a positive experience for both patients and healthcare providers.

What is the most chill healthcare job?

A Patient Care Representative typically has a relatively low-stress role focused on assisting patients, managing appointments, and handling administrative tasks. The job often involves regular hours, minimal physical demands, and limited emergency situations, making it one of the more relaxed positions in healthcare. However, individual experiences may vary based on work environment and specific employer expectations.

How much does a patient service representative make?

The average salary for a patient service representative typically ranges from $30,000 to $40,000 annually, depending on experience, location, and employer. In some regions, salaries can be higher with additional certifications or specialized skills, and the role often involves strong communication and administrative skills.

What are some common challenges faced by Patient Care Representatives, and how can they be managed effectively?

Patient Care Representatives often encounter challenges such as managing high call volumes, addressing diverse patient concerns, and coordinating between multiple departments. To handle these effectively, strong organizational skills and the ability to remain calm under pressure are essential. Building solid communication skills helps in clearly relaying information and resolving issues efficiently, while familiarity with healthcare systems and patient privacy regulations ensures accuracy and compliance. Many organizations provide ongoing training and support to help representatives navigate these challenges and grow in their careers.

What do patient care reps do?

Patient care representatives serve as a communication link between patients and healthcare providers, assisting with appointment scheduling, insurance verification, and patient inquiries. They often use electronic health records (EHR) systems and require strong customer service skills to ensure patients receive accurate information and support. The role typically involves working in healthcare settings and may require familiarity with medical terminology and confidentiality protocols.
More about Patient Care Rep jobs
What cities are hiring for Patient Care Rep jobs? Cities with the most Patient Care Rep job openings:
What states have the most Patient Care Rep jobs? States with the most job openings for Patient Care Rep jobs include:
Infographic showing various Patient Care Rep job openings in the United States as of July 2026, with employment types broken down into 2% As Needed, 70% Full Time, 21% Part Time, and 7% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $40,187 per year, or $19.3 per hour.
Patient Care Representative

Patient Care Representative

42 North Dental

Hollidaysburg, PA • On-site

$14.25 - $17.75/hr

Other

This job post has expired today. Applications are no longer accepted.


42 North Dental rating

6.6

Company rating: 6.6 out of 10

Based on 8 frontline employees who took The Breakroom Quiz


Job description

Overview
This is Full-Time Patient Care Representative role.
42 North Dental is committed to helping our supported practices provide quality dental care and exceptional patient care. To achieve this requires a commitment to securing and supporting the best and brightest - employees who share our vision and culture.
Become part of a team approach to providing excellence in comprehensive dental care with a focus on quality, service and patient satisfaction. The Patient Care Representative (Dental Receptionist) will provide administrative support to facilitate the relationship between our patients and dentists. With a focus on exceptional patient service, the Dental Receptionist is the front line to patient communication, assisting the patient in the necessary administrative functions of dental care.
Responsibilities
  • Interact with patients in a positive professional manner via telephone and in person
  • Schedule and confirm appointments
  • Review and educate patients on treatment plans and financial responsibilities
  • Accurately confirm insurance benefits, communicate and collect patient payment obligations.
  • Maintain and manage patient records from initial forms and paperwork through billing procedures with accurate data entry of all patient information
  • Respond to and reply to requests for information
  • Maintain strict compliance to HIPPA and patient privacy
  • Perform other related job duties as assigned

Qualifications
  • Excellent customer service skills
  • Clear speaking and telephone voice
  • Positive attitude and energetic personality
  • Comfortable in computerized environment
  • Ability to multitask

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