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Patient Care Assistant Jobs in Rio Rancho, NM (NOW HIRING)

Touro University

Patient Care Coordinator

Albuquerque, NM

$16.75 - $22/hr

The Patient Care Coordinator (PCC) coordinates the daily desk operations in the dental clinic and provides excellent customer service to both the patients and students of Touro College of Dental ...

Touro University

Patient Care Coordinator

Albuquerque, NM

$16.75 - $22/hr

The Patient Care Coordinator (PCC) coordinates the daily desk operations in the dental clinic and provides excellent customer service to both the patients and students of Touro College of Dental ...

Touro University

Patient Care Coordinator

Albuquerque, NM

$17 - $22.25/hr

Overview The Patient Care Coordinator (PCC) coordinates the daily desk operations in the dental clinic and provides excellent customer service to both the patients and students of Touro College of ...

UnitedHealthcare

Patient Care Coordinator

Corrales, NM

$16.25 - $21.50/hr

Patient Care Coordinator Optum is a global organization that delivers care, aided by technology, to help millions of people live healthier lives. The work you do with our team will directly improve ...

UMR

Patient Care Coordinator

Corrales, NM

$16.25 - $21.50/hr

Patient Care Coordinator Optum is a global organization that delivers care, aided by technology, to help millions of people live healthier lives. The work you do with our team will directly improve ...

Reliant Medical Group

Patient Care Coordinator

Corrales, NM

$16.25 - $21.50/hr

Patient Care Coordinator Optum is a global organization that delivers care, aided by technology, to help millions of people live healthier lives. The work you do with our team will directly improve ...

UnitedHealth Group

Patient Care Coordinator

Rio Rancho, NM · On-site

$16.50 - $21.75/hr

The Patient Care Coordinator greets and registers patients in a prompt, pleasant and helpful manner, as well as instructs, directs, and schedules patients and visitors. The receptionist receives cash ...

Optum

Patient Care Coordinator

Rio Rancho, NM · On-site

$16.50 - $21.75/hr

The Patient Care Coordinator greets and registers patients in a prompt, pleasant and helpful manner, as well as instructs, directs, and schedules patients and visitors. The receptionist receives cash ...

UnitedHealth Group

Patient Care Coordinator

Rio Rancho, NM

$16.50 - $21.75/hr

The Patient Care Coordinator greets and registers patients in a prompt, pleasant and helpful manner, as well as instructs, directs, and schedules patients and visitors. The receptionist receives cash ...

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Patient Care Assistant information

See Rio Rancho, NM salary details

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How much do patient care assistant jobs pay per hour?

As of Jun 13, 2026, the average hourly pay for patient care assistant in Rio Rancho, NM is $20.66, according to ZipRecruiter salary data. Most workers in this role earn between $14.71 and $20.14 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Patient Care Assistant, and why are they important?

To thrive as a Patient Care Assistant, you need a basic understanding of patient care, vital sign monitoring, and hygiene assistance, often supported by a high school diploma or completion of a nursing assistant program. Familiarity with electronic health records (EHR) systems and basic medical equipment is typically required. Compassion, strong communication, and teamwork are essential soft skills in this role. These abilities ensure patients receive safe, attentive care and support the efficient operation of healthcare teams.

Who gets paid more, CNA or PCT?

Patient Care Assistants (PCAs) and Certified Nursing Assistants (CNAs) often have similar roles, but pay can vary based on location, experience, and employer. Generally, CNAs tend to have slightly higher wages because they are certified and may have additional responsibilities or training. However, pay differences are usually minimal and depend on regional healthcare standards and facility policies.

What Is a Patient Care Assistant?

Patient care assistants provide basic care services to patients in a medical facility or a private residence under a nurse’s supervision. The patient care assistant aides both the nurse and the patient in completing daily tasks. In this career, your duties include checking vitals, helping with walking and bathing, collecting lab specimens, and charting changes in behavior, mood, or physical health. You help patients with basic needs like feeding and personal care as necessary. You do not provide medical care, but you do work directly with patients.

What is a Patient Care Assistant?

A Patient Care Assistant (PCA) is a healthcare professional who provides basic care and support to patients in hospitals, nursing homes, or other medical settings. Their responsibilities often include assisting patients with daily activities such as bathing, dressing, feeding, and mobility. PCAs also help monitor vital signs, report changes in patient conditions to nurses, and ensure a safe and comfortable environment. They work under the supervision of nurses or other medical staff and play a crucial role in supporting both patients and healthcare teams.

What is the role of a patient care assistant?

A patient care assistant (PCA) provides basic healthcare support to patients under the supervision of nurses or doctors. Their duties include assisting with daily activities such as bathing, dressing, and feeding, monitoring vital signs, and maintaining patient comfort in healthcare settings. PCAs often require certification and good communication skills to effectively support patient needs.

What jobs pay 10,000 a month without a degree?

Patient Care Assistants typically do not earn $10,000 a month without additional certifications or experience. High-paying roles that can reach this level without a degree often include sales, real estate, or skilled trades like commercial driving or technical work, which may require specialized training or licenses. Most jobs paying this amount without a degree involve commission, bonuses, or entrepreneurial efforts.

What are some common challenges Patient Care Assistants face, and how can they effectively manage them?

Patient Care Assistants often encounter challenges such as managing multiple patient needs simultaneously, handling emotionally charged situations, and maintaining accurate documentation. To manage these effectively, it’s important to stay organized, communicate clearly with both patients and healthcare team members, and remain adaptable to changing priorities. Developing strong time-management skills and seeking support from colleagues can also help Patient Care Assistants provide the best possible care while minimizing stress.

What is the difference between Patient Care Assistant vs Nursing Assistant?

AspectPatient Care AssistantNursing Assistant
CertificationsOften requires CPR and basic patient care trainingTypically requires CNA certification
Work EnvironmentHospitals, clinics, long-term care facilitiesHospitals, nursing homes, long-term care facilities
Job DutiesAssisting with daily activities, basic patient care, vital signsProviding basic nursing care, assisting with activities, monitoring patients

Both Patient Care Assistants and Nursing Assistants work in healthcare settings providing essential patient support. While their roles overlap significantly, Nursing Assistants usually require CNA certification and may perform more advanced nursing tasks. Patient Care Assistants often focus on basic patient support and daily activities, making both roles vital in patient care teams.

Is a CNA the same as a patient care assistant?

A Certified Nursing Assistant (CNA) is a trained healthcare worker who provides basic patient care under the supervision of nurses, often working in hospitals, nursing homes, or clinics. A Patient Care Assistant (PCA) may have similar duties but may not always require certification; job responsibilities and titles can vary by facility. Both roles involve assisting with daily activities, vital signs, and patient comfort, but certification requirements distinguish CNAs from some PCA positions.
More about Patient Care Assistant jobs
What are the most commonly searched types of Patient Care jobs in Rio Rancho, NM? The most popular types of Patient Care jobs in Rio Rancho, NM are:
What are popular job titles related to Patient Care Assistant jobs in Rio Rancho, NM? For Patient Care Assistant jobs in Rio Rancho, NM, the most frequently searched job titles are:
What job categories do people searching Patient Care Assistant jobs in Rio Rancho, NM look for? The top searched job categories for Patient Care Assistant jobs in Rio Rancho, NM are:
What cities near Rio Rancho, NM are hiring for Patient Care Assistant jobs? Cities near Rio Rancho, NM with the most Patient Care Assistant job openings:
Patient Care Assistant jobs near you
Infographic showing various Patient Care Assistant job openings in Rio Rancho, NM as of June 2026, with employment types broken down into 45% Full Time, 22% Part Time, 11% Temporary, and 22% Contract. Highlights an 100% In-person job distribution, with an average salary of $42,973 per year, or $20.7 per hour.
Patient Care Coordinator

Patient Care Coordinator

Touro University

Albuquerque, NM

$16.75 - $22/hr

Full-time

Posted 23 days ago

Touro University rating

5.9

Company rating: 5.9 out of 10

Based on 12 frontline employees who took The Breakroom Quiz

491st of 536 rated colleges and universities

Job description

The Patient Care Coordinator (PCC) coordinates the daily desk operations in the dental clinic and provides excellent customer service to both the patients and students of Touro College of Dental Medicine Albuquerque, New Mexico. The incumbent provides a positive student and patient experience, collects money, updates patient demographics, schedules, student/patient appointments, and closes out appointments. The Patient Care Coordinator reports to the Director of Clinical Operations. This position strives to make each phase of the patient treatment a positive experience from the initial patient phone call on through the completion of the dental treatment care. The PCC acts as the primary point of contact for patients within the Clinic Group Practices.


  • Perform check-in, update demographics, collect and upload patient dental insurance information, and verify dental eligibility when needed
  • Updating the student appointment book with cancellations and no-shows as needed
  • Monitor student attendance and student patient roster
  • Perform check-out duties:
    • Process patient walk-out for services provided and notify patient of required payment due
    • Documentation in the Electronic Health Record, any communication with the patient
  • Perform End of Day closing duties and run End of the Day reports
  • Evaluate patient accounts:
    • Collect payments, prepare adjustments, & allocate funds
    • Work collaboratively with the Clinical Practice Leader (CPL) to support the Group Practice team with their patient care management
    • Meet at least weekly with CPL to review student compliance
  • Check emails voicemails and respond to them in a timely fashion
  • Promote hospitality and respect for all patients, students, and faculty
  • Collect and send additional information requested by insurance companies
  • Run reports assigned to control patients
  • Accounts Receivable balances; (unapproved charges, pre-payments, & open balances)
  • Communicate with the lab coordinator to clarify any financial hold
  • Monitor student attendance
  • Monitor student entering and obtaining faculty approval of daily codes and notes
  • Communicate with patients to minimize or resolve patient issues within the school before escalation
  • Report escalated patient issues to the Director of Clinical Operations
  • Schedule Uber transportation for patient when required
  • Safeguard patient privacy and confidentiality
  • Answer the phones expeditiously and communicate effectively with callers including patients, faculty, students, coworkers, call center, etc
  • Participate in periodic huddles with the clinic team
  • Perform other duties assigned in support of clinic operations and patient care services as may be requested by Leadership

Education/Experience
  • High School Diploma/GED Eqvlnt required.
Knowledge/Skills/Abilities
  • General administrative duties required
  • Proficiency in Microsoft Office Suite including Word, PowerPoint, & Outlook required
  • Strong attention to details required
  • Effectively manage and organize daily tasks, independently and with a team, while balancing multiple projects and meeting deadlines required
  • Accuracy and productivity in completing tasks required
  • Customer service and team orientated required
  • Demonstrated ability to develop positive and cooperative relationships with students, faculty, and colleagues required
  • Demonstrated proficiency in communication (written and verbal) required
  • Accurate data entry skills experience with AxiUm, computer program entry is desirable.
  • Adherence to confidentiality, state, federal, and HIPAA laws and guidelines with regards to patient's records.
  • Must be available for work during the hours assigned for student instruction and practice development.
  • Fluent in English; Spanish speaking a plus.
Working Conditions
  • Able to lift up to 5 lbs.
  • Patient care/facing role

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