Develop and maintain outstanding patient, associate and doctor satisfaction through consistent retention. MAJOR DUTIES & RESPONSIBILITIES: * Drive profitable store sales by fostering a patient ...
Develop and maintain outstanding patient, associate and doctor satisfaction through consistent retention. MAJOR DUTIES & RESPONSIBILITIES: * Drive profitable store sales by fostering a patient ...
Develop and maintain outstanding patient, associate and doctor satisfaction through consistent retention. MAJOR DUTIES & RESPONSIBILITIES: * Drive profitable store sales by fostering a patient ...
Develop and maintain outstanding patient, associate and doctor satisfaction through consistent retention. MAJOR DUTIES & RESPONSIBILITIES: * Drive profitable store sales by fostering a patient ...
Develop and maintain outstanding patient, associate and doctor satisfaction through consistent retention. MAJOR DUTIES & RESPONSIBILITIES: * Drive profitable store sales by fostering a patient ...
Develop and maintain outstanding patient, associate and doctor satisfaction through consistent retention. MAJOR DUTIES & RESPONSIBILITIES: * Drive profitable store sales by fostering a patient ...
Develop and maintain outstanding patient, associate and doctor satisfaction through consistent retention. MAJOR DUTIES & RESPONSIBILITIES: * Drive profitable store sales by fostering a patient ...
Develop and maintain outstanding patient, associate and doctor satisfaction through consistent retention. MAJOR DUTIES & RESPONSIBILITIES: * Drive profitable store sales by fostering a patient ...
Patient Safety Associate
Brooksville, FL · On-site
The Patient Safety Associate supports the nursing staff by providing direct observation of patients on a continuous basis while on duty. The Patient Safety Associate is accountable to the clinical ...
Patient Safety Associate
Brooksville, FL · On-site
The Patient Safety Associate supports the nursing staff by providing direct observation of patients on a continuous basis while on duty. The Patient Safety Associate is accountable to the clinical ...
Patient Safety Associate
Spring Hill, FL · On-site
The Patient Safety Associate supports the nursing staff by providing direct observation of patients on a continuous basis while on duty. The Patient Safety Associate is accountable to the clinical ...
Patient Safety Associate
Spring Hill, FL · On-site
The Patient Safety Associate supports the nursing staff by providing direct observation of patients on a continuous basis while on duty. The Patient Safety Associate is accountable to the clinical ...
Develop and maintain outstanding patient, associate and doctor satisfaction through consistent retention. MAJOR DUTIES & RESPONSIBILITIES: * Drive profitable store sales by fostering a patient ...
Develop and maintain outstanding patient, associate and doctor satisfaction through consistent retention. MAJOR DUTIES & RESPONSIBILITIES: * Drive profitable store sales by fostering a patient ...
Develop and maintain outstanding patient, associate and doctor satisfaction through consistent retention. MAJOR DUTIES & RESPONSIBILITIES: * Drive profitable store sales by fostering a patient ...
Develop and maintain outstanding patient, associate and doctor satisfaction through consistent retention. MAJOR DUTIES & RESPONSIBILITIES: * Drive profitable store sales by fostering a patient ...
Patient Safety Associate
Spring Hill, FL · On-site
The Patient Safety Associate supports the nursing staff by providing direct observation of patients on a continuous basis while on duty. The Patient Safety Associate is accountable to the clinical ...
Patient Safety Associate
Spring Hill, FL · On-site
The Patient Safety Associate supports the nursing staff by providing direct observation of patients on a continuous basis while on duty. The Patient Safety Associate is accountable to the clinical ...
Being responsible for efficient handling of patient, associate and equipment issues as they arise; Immediately addressing situations while ensuring departmental standards are maintained; Actively ...
Being responsible for efficient handling of patient, associate and equipment issues as they arise; Immediately addressing situations while ensuring departmental standards are maintained; Actively ...
Develop and maintain outstanding patient, associate and doctor satisfaction through consistent retention. MAJOR DUTIES & RESPONSIBILITIES: * Drive profitable store sales by fostering a patient ...
Develop and maintain outstanding patient, associate and doctor satisfaction through consistent retention. MAJOR DUTIES & RESPONSIBILITIES: * Drive profitable store sales by fostering a patient ...
PATIENT DINING ASSOCIATE
Pensacola, FL · On-site
$15/hr
* We are hiring immediately for full time and part time PATIENT DINING ASSOCIATE positions. * Location : BAPTIST HOSPITAL - 123 Baptist Way, Pensacola, FL 32501. Note: online applications accepted only.
PATIENT DINING ASSOCIATE
Pensacola, FL · On-site
$15/hr
* We are hiring immediately for full time and part time PATIENT DINING ASSOCIATE positions. * Location : BAPTIST HOSPITAL - 123 Baptist Way, Pensacola, FL 32501. Note: online applications accepted only.
Develop and maintain outstanding patient, associate and doctor satisfaction through consistent retention. MAJOR DUTIES & RESPONSIBILITIES: * Drive profitable store sales by fostering a patient ...
Develop and maintain outstanding patient, associate and doctor satisfaction through consistent retention. MAJOR DUTIES & RESPONSIBILITIES: * Drive profitable store sales by fostering a patient ...
Patient Services Associate
Fort Myers, FL · On-site
$15.75 - $20/hr
The Patient Services Associate (PSA) is responsible for ensuring an excellent experience for patients and maintaining efficient front-office workflows. The Patient Services Associate interacts with ...
Patient Services Associate
Fort Myers, FL · On-site
$15.75 - $20/hr
The Patient Services Associate (PSA) is responsible for ensuring an excellent experience for patients and maintaining efficient front-office workflows. The Patient Services Associate interacts with ...
Patient Services Associate
$15.75 - $19.75/hr
The Patient Services Associate (PSA) is responsible for ensuring an excellent experience for patients and maintaining efficient front-office workflows. The Patient Services Associate interacts with ...
Patient Services Associate
$15.75 - $19.75/hr
The Patient Services Associate (PSA) is responsible for ensuring an excellent experience for patients and maintaining efficient front-office workflows. The Patient Services Associate interacts with ...
Patient Services Associate
$15.75 - $19.75/hr
Overview The Patient Services Associate (PSA) is responsible for ensuring an excellent experience for patients and maintaining efficient front-office workflows. The Patient Services Associate ...
Patient Services Associate
$15.75 - $19.75/hr
Overview The Patient Services Associate (PSA) is responsible for ensuring an excellent experience for patients and maintaining efficient front-office workflows. The Patient Services Associate ...
Patient Services Associate
Fort Myers, FL · On-site
$15.75 - $20/hr
Overview The Patient Services Associate (PSA) is responsible for ensuring an excellent experience for patients and maintaining efficient front-office workflows. The Patient Services Associate ...
Patient Services Associate
Fort Myers, FL · On-site
$15.75 - $20/hr
Overview The Patient Services Associate (PSA) is responsible for ensuring an excellent experience for patients and maintaining efficient front-office workflows. The Patient Services Associate ...
Patient Services Associate
Clearwater, FL · On-site
$15.75 - $19.75/hr
Overview The Patient Services Associate (PSA) is responsible for ensuring an excellent experience for patients and maintaining efficient front-office workflows. The Patient Services Associate ...
Patient Services Associate
Clearwater, FL · On-site
$15.75 - $19.75/hr
Overview The Patient Services Associate (PSA) is responsible for ensuring an excellent experience for patients and maintaining efficient front-office workflows. The Patient Services Associate ...
Patient Services Associate
$15.75 - $20/hr
Overview The Patient Services Associate (PSA) is responsible for ensuring an excellent experience for patients and maintaining efficient front-office workflows. The Patient Services Associate ...
Patient Services Associate
$15.75 - $20/hr
Overview The Patient Services Associate (PSA) is responsible for ensuring an excellent experience for patients and maintaining efficient front-office workflows. The Patient Services Associate ...
Patient Services Associate
Clearwater, FL · On-site
$15.75 - $19.75/hr
Overview The Patient Services Associate (PSA) is responsible for ensuring an excellent experience for patients and maintaining efficient front-office workflows. The Patient Services Associate ...
Patient Services Associate
Clearwater, FL · On-site
$15.75 - $19.75/hr
Overview The Patient Services Associate (PSA) is responsible for ensuring an excellent experience for patients and maintaining efficient front-office workflows. The Patient Services Associate ...
Patient Associate information
See Florida salary details
$9.34 - $10.58
2% of jobs
$10.58 - $11.82
6% of jobs
$11.82 - $13.06
8% of jobs
$14.03 is the 25th percentile. Wages below this are outliers.
$13.06 - $14.31
11% of jobs
$14.31 - $15.55
8% of jobs
The median wage is $16.66 / hr.
$15.55 - $16.79
16% of jobs
$16.79 - $18.03
7% of jobs
$18.03 - $19.27
8% of jobs
$19.27 - $20.51
6% of jobs
$20.62 is the 75th percentile. Wages above this are outliers.
$20.51 - $21.75
15% of jobs
$21.75 - $22.99
12% of jobs
$9
$17
$22
How much do patient associate jobs pay per hour?
What is the difference between Patient Associate vs Medical Assistant?
| Aspect | Patient Associate | Medical Assistant |
|---|---|---|
| Required Credentials | High school diploma; on-the-job training | High school diploma; certification often preferred |
| Work Environment | Hospitals, clinics, outpatient facilities | Clinics, hospitals, physician offices |
| Job Responsibilities | Patient support, scheduling, administrative tasks | Clinical tasks, patient prep, administrative duties |
| Industry Usage | Healthcare, patient care support | Healthcare, clinical support roles |
While both roles support patient care, Patient Associates primarily focus on patient support and administrative tasks, whereas Medical Assistants perform clinical duties alongside administrative work. Understanding these differences helps in choosing the right career path or job search focus.
Full-time
Posted 15 days ago
Job description
The major responsibility of the Store General Manager is to drive profitable sales through exam growth and outstanding patient experience. Drive revenue, productivity, operational processes in a positive and multi-tasking environment. Modeling exemplary patient care. Develop and maintain outstanding patient, associate and doctor satisfaction through consistent retention.
MAJOR DUTIES & RESPONSIBILITIES:
- Drive profitable store sales by fostering a patient focused retail culture.
- Prioritize exam growth on a daily, weekly, and monthly basis.
- Community outreach, i.e. cornea events and blitzing
- Consistent communication with existing patients
- Creative social media marketing
- Attainment of plan sales goal and comp store sales growth.
- Proven track record of increased KPI results
- Ability to analyze the business through strong business acumen
- Positive comp store contribution (year-on-year improvement).
- Manage gross margin, in accordance with Company standards
- Effectively train and develop associates to consistently provide a patient care focused experience.
- Develop team of administratively skilled associates that provide support on daily operational tasks.
- Develop strong professional relationships with Doctors.
- Ensure appropriate coverage and quality of Doctor hours.
- Implementation of initiatives to increase number or exams and conversion of exams to sales.
- Participate in business planning and business updates.
- Accountable for the recruitment, training, development, and retention of high performing associates, as measured by:
- Utilization of effective daily practice and role-playing
- Employee coaching through two-way communication
- Proactive manpower planning for adequate bench strength
- Ensuring positive patient satisfaction, as measured by patient retention and survey responses.
- Ensure each store is effectively merchandised and presented according to standards as measured by:
- Execution of planogram
- Execution of visual appearance inside and outside of store (i.e., signage)
- Maintenance of overall standards (i.e. cleanliness, housekeeping)
- Associates exhibit professional presentation (i.e., attire) in accordance with Company standards
- Ensure high quality through customer follow-up, accurate measurements, correct pricing, POS entry, and realistic service delivery time quote as measured by:
- Ready when promised
- Remake and return percent as compared to Company average
- Calls to customers to follow-up on purchases
- Maximize Managed Vision Care relationships and sales opportunities.
- Timely implementation of approved Marketing programs
- Execution of signage and promotions according to Company standards.
- Execution of operational procedures:
- Safety (security system, safety information posted, fire extinguishers, door locks)
- Maintenance as measured by proper housekeeping, carpet, store front windows, proper lighting, and store safety (safety information posted, fire extinguishers and door locks)
- Excellent reliability as it relates to times and attendance
- Reliable means of transportation and valid drivers license
- Ability to travel up to 30 miles from primary store
- Open availability on Saturdays and peak season
KNOWLEDGE & SKILLS:
- Optical knowledge or Licensed (minimum 3 years optical experience)
- Proven track record of sales growth through sales skills and accountability for sales results. (minimum 3 years sales experience)
- Demonstrated ability to deliver an outstanding experience during direct interaction with patients at a proven conversion of at least 80%.
- Proven experience and results with a retail or customer service establishment.
- Ability to present and implement decisive and creative solutions to opportunities to grow the business.
- Ability to provide enthusiastic and concise communication to meet/exceed patient expectations.
- Foster positive and results-oriented associate and doctor relationships.
- Success in store merchandising and attention to detail.
- Ability to manage priorities through adaptability and flexibility.
- Willingness to take calculated risks
- Attention to detail and follow-up.
- Abilities to multi-task and delegate to maximize patient interaction.
- Computer experience is needed.
EDUCATION:
Bachelor's degree or comparable experience in optical retail operations (Minimum 3 years optical retail experience.)
The incumbent or successful candidate must meet the position requirements above in order to perform the essential functions of this position and achieve the outcomes/results indicated in this position description. The Company will make every effort to make reasonable accommodations upon request to enable qualified individuals with known disabilities to perform the essential functions of their job.
About West Point Optical Group
Sourced by ZipRecruiter
Company size
201 - 500 Employees
Headquarters location
Mason, OH, US
Year founded
2014