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Patient Assistance Program Representative Jobs in Fishers, IN

Urology of Indiana

Patient Access Representative

Fishers, IN · On-site

$16.25 - $20.50/hr

Patient Service Representative The Patient Service Representative will be responsible for checking ... Assistance Program (EAP) and more. About US Urology Partners U.S. Urology Partners is one of the ...

Urology of Indiana

Patient Access Representative

Fishers, IN · On-site

$16.25 - $20.50/hr

About the Role The Patient Service Representative will be responsible for checking patients in and ... Assistance Program (EAP) and more. About US Urology Partners U.S. Urology Partners is one of the ...

Urology of Indiana

Patient Access Representative

Fishers, IN · On-site

$16.25 - $20.50/hr

About the Role The Patient Service Representative will be responsible for checking patients in and ... Assistance Program (EAP) and more. About US Urology Partners U.S. Urology Partners is one of the ...

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Patient Assistance Program Representative information

See Fishers, IN salary details

$12

$18

$24

How much do patient assistance program representative jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for patient assistance program representative in Fishers, IN is $18.48, according to ZipRecruiter salary data. Most workers in this role earn between $15.77 and $20.05 per hour, depending on experience, location, and employer.

What are some common challenges faced by patient assistance program representatives, and how can they be managed effectively?

Patient Assistance Program Representatives often encounter challenges such as navigating complex insurance policies, managing high call volumes, and addressing sensitive patient concerns regarding medication access. Effective time management and strong communication skills are essential for prioritizing tasks and providing clear information to patients. Utilizing team resources and staying updated on program requirements can also help representatives resolve issues efficiently, ensuring patients receive the support they need in a timely manner.

What are the key skills and qualifications needed to thrive as a patient assistance program representative?

To thrive as a Patient Assistance Program Representative, you need a strong understanding of healthcare processes, insurance verification, and program eligibility requirements, usually supported by a high school diploma or relevant experience. Familiarity with CRM systems, patient management software, and electronic documentation tools is typically required. Outstanding communication, empathy, and problem-solving skills help build trust with patients and coordinate effectively with healthcare providers. These skills ensure efficient program enrollment, positive patient experiences, and accurate handling of sensitive information.

What is the difference between Patient Assistance Program Representative vs Patient Services Coordinator?

AspectPatient Assistance Program RepresentativePatient Services Coordinator
Required CredentialsHigh school diploma or equivalent; some roles may prefer healthcare-related certificationsHigh school diploma or equivalent; healthcare or customer service experience beneficial
Work EnvironmentHealthcare facilities, pharmaceutical companies, or nonprofit organizationsHospitals, clinics, or healthcare offices
Employer & Industry UsageUsed in pharmaceutical, healthcare, and nonprofit sectors to assist patients with medication access

Both roles involve assisting patients, often requiring similar credentials and working in healthcare settings. The Patient Assistance Program Representative specifically focuses on helping patients access medications through assistance programs, while the Patient Services Coordinator handles broader patient support and coordination. Understanding these differences can help job seekers identify the best fit for their skills and career goals.

What is a patient assistance program representative?

A Patient Assistance Program Representative is a professional who helps patients access medications and healthcare services by guiding them through various assistance programs offered by pharmaceutical companies, non-profits, or healthcare providers. Their main responsibilities include assessing patient eligibility, completing and submitting necessary paperwork, and serving as a liaison between patients, healthcare providers, and program sponsors. They play a crucial role in ensuring that individuals with limited financial resources can obtain the medications and treatments they need.
What job categories do people searching Patient Assistance Program Representative jobs in Fishers, IN look for? The top searched job categories for Patient Assistance Program Representative jobs in Fishers, IN are:
Patient Assistance Program Representative jobs near you

Patient Payment Representative

RevOne Companies

Greenwood, IN • On-site

$16 - $19/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 15 days ago

Job description

Job Type
Full-time
Description
Make a Difference in Patient' Lives
Do you enjoy helping people, solving problems, and providing exceptional customer service?
Complete Billing Services is seeking a Patient Payment Representative to join our growing team in Greenwood, Indiana. In this role, you'll work directly with patients to answer questions about their healthcare accounts, explain payment options, and help resolve account concerns with compassion and professionalism.
This position is ideal for individuals with customer service, call center, healthcare, banking, insurance, retail leadership, or collections experience who enjoy helping others and making a positive impact.
What you will do
  • Answer incoming and outgoing patient calls regarding healthcare accounts
  • Assist patients with payment arrangements and account resolution
  • Research and resolve account questions and concerns
  • Update patient information and account documentation
  • Provide a positive, professional experience on every interaction
  • Work collaboratively with team members to resolve issues efficiently
  • Maintain HIPAA compliance and patient confidentiality

Requirements
What We are Looking for
  • Excellent communication and customer service skills
  • Ability to remain professional during difficult conversations
  • Strong problem-solving abilities
  • Basic computer skills and ability to navigate multiple systems
  • Detail-oriented and organized
  • Reliable attendance and strong work ethic
  • Positive attitude and willingness to learn

Why Join Complete Billing Services
? Stable Full-Time Employment
? Monday-Friday Schedule
? Paid Training
? Healthcare Industry Experience
? Opportunities for Career Advancement
? Supportive Team Environment
? Competitive Benefits Package
? Work That Makes a Difference
At Complete Billing Services, we believe great employees are the foundation of great service. We invest in our team members through training, development, and advancement opportunities.
Benefits
  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • Paid Time Off
  • Paid Holidays
  • 401(k)
  • Life Insurance
  • Employee Assistance Program
  • Career Growth Opportunities

Personal Work Relationships
The incumbent must deal with a variety of staff levels, conditions and circumstances. Routine contacts are to be expected from incoming calls, patients, management, and associates, internal and affiliate company associates. Occasionally contacts can be expected from external people (vendors, customers, professional community, government agencies, and etc.) dealing with activities of limited complexity.
Salary Description
$16 - 19 / hour

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