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Patient Advocate Jobs in Reno, NV (NOW HIRING)

Reno Orthopedic Center

Patient Services Representative

Reno, NV · On-site

$17.50 - $22.25/hr

We lead with a patient-first mindset, ensuring every decision is made in the best interest of those ... Most importantly, we encourage every team member to be an advocate -- for patients, for progress ...

Reno Orthopedic Center

Patient Services Representative

Reno, NV · On-site

$17.50 - $22.25/hr

We lead with a patient-first mindset, ensuring every decision is made in the best interest of those ... Most importantly, we encourage every team member to be an advocate - for patients, for progress ...

Reno Orthopedic Center

Patient Services Representative

Reno, NV · On-site

$17.50 - $22.25/hr

We lead with a patient-first mindset, ensuring every decision is made in the best interest of those ... Most importantly, we encourage every team member to be an advocate - for patients, for progress ...

PDS Health

Healthcare Coordinator

Reno, NV · On-site

$19/hr

Patient Advocate (flexible and adaptive; empathetic; passionate; ethical). * Process Focused Operator (data driven decision-maker; detailed; organized and structured; comprehensive knowledge of all ...

PDS Health

Healthcare Coordinator

Reno, NV · On-site

$19 - $26.75/hr

Patient Advocate (flexible and adaptive; empathetic; passionate; ethical). * Process Focused Operator (data driven decision-maker; detailed; organized and structured; comprehensive knowledge of all ...

PDS Health

Healthcare Coordinator

Carson City, NV · On-site

$18 - $25.50/hr

Patient Advocate (flexible and adaptive; empathetic; passionate; ethical). * Process Focused Operator (data driven decision-maker; detailed; organized and structured; comprehensive knowledge of all ...

PDS Health

Healthcare Coordinator

Carson City, NV · On-site

$18/hr

Patient Advocate (flexible and adaptive; empathetic; passionate; ethical). * Process Focused Operator (data driven decision-maker; detailed; organized and structured; comprehensive knowledge of all ...

PDS Health

Healthcare Coordinator

Sparks, NV · On-site

$19 - $26.75/hr

Patient Advocate (flexible and adaptive; empathetic; passionate; ethical). * Process Focused Operator (data driven decision-maker; detailed; organized and structured; comprehensive knowledge of all ...

PDS Health

Healthcare Coordinator

Sparks, NV · On-site

$19/hr

Patient Advocate (flexible and adaptive; empathetic; passionate; ethical). * Process Focused Operator (data driven decision-maker; detailed; organized and structured; comprehensive knowledge of all ...

PDS Health

Healthcare Coordinator

Reno, NV · On-site

$19/hr

Patient Advocate (flexible and adaptive; empathetic; passionate; ethical). * Process Focused Operator (data driven decision-maker; detailed; organized and structured; comprehensive knowledge of all ...

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All JobsPatient Advocate JobsPatient Advocate Jobs in Reno, NV

Patient Advocate information

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How much do patient advocate jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for patient advocate in Reno, NV is $20.61, according to ZipRecruiter salary data. Most workers in this role earn between $17.02 and $22.07 per hour, depending on experience, location, and employer.

What is a patient advocate?

A patient advocate, sometimes referred to as a patient care advocate, supports patients and their families, working to get them the best care available. As a patient advocate, your responsibilities and duties include helping clients understand their treatment options and working with doctors to get the client the best care possible, assisting your client to navigate their insurance coverage, and providing general support to the family throughout the healthcare process.

What is a patient advocate?

Patient advocates are professionals who assist patients in navigating the healthcare system. They help patients understand their diagnoses, treatment options, and medical bills, and often facilitate communication between patients, families, and healthcare providers. Patient advocates may work independently, for hospitals, or for insurance companies, always with the goal of ensuring that patients' rights and interests are represented. Their support can be especially valuable when dealing with complex medical or insurance issues.

What are the key skills and qualifications needed to thrive as a patient advocate, and why are they important?

To thrive as a Patient Advocate, you need a strong understanding of healthcare systems, patient rights, and relevant regulations, often supported by a degree in health services, social work, or related fields. Familiarity with electronic health record (EHR) systems, case management software, and sometimes certification such as BCPA (Board Certified Patient Advocate) is valuable. Outstanding communication, empathy, problem-solving, and negotiation skills help you effectively support patients and collaborate with healthcare teams. These skills are crucial for ensuring patients' voices are heard, their concerns are addressed, and their care experiences are improved.

What are some common challenges patient advocates face when navigating healthcare systems for clients?

Patient Advocates often encounter obstacles such as complex insurance processes, communication barriers between patients and healthcare providers, and coordinating care among multiple specialists. Advocates must be persistent and resourceful in resolving these issues while maintaining patient confidentiality and trust. Successfully overcoming these challenges requires strong problem-solving skills and a deep understanding of healthcare policies and patient rights.

What is the difference between Patient Advocate vs Medical Assistant?

AspectPatient AdvocateMedical Assistant
Required CredentialsOften requires certification or training in patient advocacy or healthcare navigationCertified or trained in clinical procedures, EHR, and basic medical skills
Work EnvironmentHospitals, clinics, insurance companies, patient support organizationsDoctor's offices, clinics, hospitals, outpatient facilities
Employer & Industry UsageHealthcare providers, insurance companies, patient advocacy groupsMedical practices, hospitals, outpatient clinics
Common Search & Comparison IntentUnderstanding patient support roles, advocacy servicesMedical assisting duties, clinical support roles

While both roles work within healthcare settings, a Patient Advocate primarily supports patients' rights and navigates healthcare systems, whereas a Medical Assistant performs clinical and administrative tasks to support healthcare providers. They serve different functions but often collaborate to improve patient care.

What is the career path for patient advocates?

The career path for patient advocates typically starts with entry-level roles such as patient navigator or support coordinator, progressing to senior advocacy positions, program managers, or policy specialists. Gaining experience, developing communication skills, and obtaining certifications like Certified Patient Advocate can support advancement within healthcare organizations or advocacy groups.
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The most popular types of Patient Advocate jobs in Reno, NV are:

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For Patient Advocate jobs in Reno, NV, the most frequently searched job titles are:

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Cities near Reno, NV with the most Patient Advocate job openings:

Patient Advocate jobs near you
Infographic showing various Patient Advocate job openings in Reno, NV as of August 2026, with employment types broken down into 86% Full Time, 7% Part Time, and 7% Contract. Highlights an 100% In-person job distribution, with an average salary of $42,871 per year, or $20.6 per hour.

Patient Services Representative

Reno Orthopedic Center

Reno, NV • On-site

$17.50 - $22.25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted yesterday

Job description

Reno Orthopedic Center wants you to join the team as a Full-time Patient Services Rep! We are seeking an enthusiastic and dedicated team member to greet and check-in patients at our main location - 555 N Arlington Ave.

Who are we?

At Reno Orthopedic Center (ROC), every action is driven by our employee expectations:

  • We lead with a patient-first mindset, ensuring every decision is made in the best interest of those we serve.
  • We believe in the power of assuming good intent, fostering a culture of respect, optimism, and compassion, where teammates lift each other up.
  • Here, you're encouraged to own your success — we support your growth, celebrate your contributions, and empower you to take initiative.
  • Continuous learning is part of who we are; we strive for constant improvement in everything from clinical innovation to personal development.
  • We value kindness as a core strength — it's how we treat our patients, our colleagues, and our community.
  • Most importantly, we encourage every team member to be an advocate — for patients, for progress, and for doing what's right.

If you're looking for a place where your work matters, your values align, and your growth is supported, you'll find purpose and belonging at ROC.

What sets us apart?

Reno Orthopedic Center (ROC) is physician-owned, meaning decisions are made by those who understand patient care firsthand — and every team member’s voice matters. We offer a fully integrated musculoskeletal health campus with on-site surgery, advanced imaging, therapy, urgent care, and specialty services like bone health and orthopedic oncology. With continuous growth and investment in new facilities and technology, ROC provides a forward-thinking environment built to support both exceptional patient care and your professional development. We’ve been the trusted name in musculoskeletal health across Northern Nevada for over 60 years — and we’re still growing!

What would you do in this role?

  • Check-in/check-out patients, and schedule follow-up appointments;
  • Accurately enter patient demographic information in patients’ electronic medical records;
  • Scan photo ID’s and insurance cards and verify insurances;
  • Collect applicable co-pays and ensure billing information is updated;
  • Balance money drawers at end of day;
  • Maintain calm and efficient patient flow through the clinics.

Requirements

Certifications/Educations:

  • High School Diploma

Knowledge of:

  • Customer service principles and practices

Experience:

  • Using computer systems and applications, including entering data and typing

Preferred Qualifications - How can you set yourself apart from other applicants?

  • One year of experience performing reception duties.

Benefits

At Reno Orthopedic Center (ROC), we believe that exceptional patient care starts with taking care of our people. We prioritize work-life balance by fostering a supportive, team-oriented environment where workloads are managed realistically, schedules are respected, and personal well-being is valued.

Why choose ROC? Full time benefits include:

  • Medical, dental, vision insurance
  • Discounted orthopedic care at ROC
  • Paid time off and holiday pay
  • Extended sick leave
  • 401(k) plan contributions with no match required
  • EAP, disability and life insurance
  • Health and fitness program
  • Coffee shop onsite (main location)

Dependent on Position:

  • Continuing education funds / certification reimbursement
  • Relocation assistance (for eligible roles)
  • Productivity bonuses or incentive compensation (for eligible roles)
  • Student loan repayment (for eligible roles)

Come build your career with a team that’s committed to innovation, community, and compassion in orthopedic care. Whether you’re a seasoned specialist or just starting your journey, you’ll find purpose, impact, and growth at Reno Orthopedic Center.