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Patient Accounting Associate Jobs in Virginia (NOW HIRING)

Virginian

Business Office Manager

Richmond, VA · On-site

$15 - $20/hr

Creates set-up and oversight for Health Center resident's/patient's private accounts and prepares ... Associates degree in Accounting with two to three years related experience If having a direct ...

Virginian

Business Office Manager

Richmond, VA

Creates set-up and oversight for Health Center resident's/patient's private accounts and prepares ... Associates degree in Accounting with two to three years related experience If having a direct ...

VCA Animal Hospitals

Hospital Manager II

Fairfax, VA · On-site

... patient care and excellent client service, management of finances and accounting, marketing and ... If you are a current associate, you need to apply through our internal career site. Please log into ...

VCA Animal Hospitals

Hospital Manager II

Fairfax, VA · On-site

... patient care and excellent client service, management of finances and accounting, marketing and ... If you are a current associate, you need to apply through our internal career site. Please log into ...

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Patient Accounting Associate information

What does a patient accounting associate do?

A Patient Accounting Associate is responsible for managing and processing patient billing and payments within healthcare organizations. Their duties include verifying insurance coverage, preparing invoices, posting payments, and resolving billing discrepancies. They act as a liaison between patients, insurance companies, and healthcare providers to ensure accurate financial records and timely payment collection. Strong attention to detail and customer service skills are essential for success in this role.

What are some common challenges patient accounting associates face when handling billing discrepancies, and how can they effectively resolve them?

Patient Accounting Associates often encounter discrepancies in billing due to insurance claim denials, coding errors, or incomplete patient information. Resolving these issues typically involves collaborating closely with healthcare providers, insurance companies, and patients to gather accurate data and clarify outstanding charges. Strong attention to detail, excellent communication skills, and persistence are essential for efficiently investigating and correcting errors to ensure timely reimbursement and patient satisfaction.

What are the key skills and qualifications needed to thrive as a patient accounting associate, and why are they important?

To thrive as a Patient Accounting Associate, you need a solid understanding of medical billing, insurance claims processing, and accounting principles, typically supported by a high school diploma or associate degree in a related field. Familiarity with healthcare billing software, electronic health record (EHR) systems, and coding standards such as ICD-10 and CPT is essential. Attention to detail, strong organizational skills, and effective communication are crucial soft skills in this role. These competencies ensure accurate financial records, timely reimbursement, and positive patient interactions in a healthcare setting.

What is the difference between Patient Accounting Associate vs Medical Billing Specialist?

AspectPatient Accounting AssociateMedical Billing Specialist
CredentialsHigh school diploma or equivalent; some roles may prefer certificationHigh school diploma; certification often preferred
Work EnvironmentHospitals, clinics, healthcare officesMedical offices, billing companies, healthcare facilities
Job FocusPatient account management, billing, payments, insurance claimsProcessing insurance claims, coding, billing accuracy
Common UsageUsed interchangeably in healthcare billing and patient account rolesSpecialized in insurance claim processing and coding

The Patient Accounting Associate and Medical Billing Specialist roles share similarities in credentials and work environments, often overlapping in healthcare settings. However, the Patient Accounting Associate typically handles broader patient account management, while the Medical Billing Specialist focuses more on insurance claims and coding. Both roles are essential in healthcare revenue cycle management and are frequently searched together by job seekers in medical billing and administrative healthcare positions.

What are the most commonly searched types of Patient Accounting jobs in Virginia?

The most popular types of Patient Accounting jobs in Virginia are:

What cities in Virginia are hiring for Patient Accounting Associate jobs?

Cities in Virginia with the most Patient Accounting Associate job openings:

Patient Accounting Associate jobs near you

Patient Concierge Representative - Children's Pavilion - Days

VCU Health System

Richmond, VA • Hybrid

$17.50 - $26.39/hr

Full-time

This job post has expired 1 day ago. Applications are no longer accepted.

VCU Health rating

7.3

Company rating: 7.3 out of 10

Based on 172 frontline employees who took The Breakroom Quiz

303rd of 898 rated healthcare providers

Job description

The Patient Concierge Representative coordinates and schedule appointments and be a primary point of contact for patients with initial consults/appointments, treatment plans (i.e. infusion, outpatient diagnostic services) for multiple locations and multiple services to include the following:
Reviews whether medical records are received, appointment lists or scanned documents are in order to ensure that all documents are available to support complete and thorough evaluation.
Interfaces with nursing staff regarding appropriateness of appointment and obtains preauthorization as required.
Monitors patient cancellations for appointments, processes cancellations in a timely manner, and where appropriate, utilizes wait lists to offer improved access to the clinics for new and established patients.
Provides quality customer service to patients of all ages, their families, visitors, medical staff, clinicians and co-workers, ensuring that everyone will be treated courteously, quickly and with respect.
Schedules or reschedules initial consults/appointments, as appropriate, for multiple locations. Performs all aspects of the Patient Access Rep position, as needed.Licensure, Certification, or Registration Requirements for Hire: N/A Licensure, Certification, or Registration Requirements for continued employment: N/A Experience REQUIRED:Minimum of two (2) years of previous patient scheduling/registration work experience in a healthcare setting Strong customer service skills and patient/customer centered focus in positive manner in all situations Experience PREFERRED: Three (3) years' work experience with medical insurance, HMO, managed care, GE/IDX, Cerner order entry; appointment scheduling and medical terminology Education/training REQUIRED: High school graduate or equivalent Education/training PREFERRED: Associates or Bachelor's Degree in Accounting, Finance, Business Administration, Healthcare Administration or closely related field Independent action(s) required:Performs daily activities with minimal supervision. Functions in a self-directed manner to accomplish routine activities. Notifies management, immediately, of issues involving violation of VCUHS policies or procedures. Supervisory responsibilities (if applicable): N/A Additional position requirements: N/A Age Specific groups served: N/A Physical Requirements (includes use of assistance devices as appropriate): Physical: Lifting 50-100 lbs. Activities: Prolonged standing, Prolonged sitting, Frequent bending, Walking (distance), Climbing (steps, ladder, other), Reaching (overhead, extensive, repetitive), Repetitive motion Mental/Sensory: Strong recall, Reasoning, Problem solving, Hearing, Speak clearly, Write legibly, Reading, Logical thinking Emotional: Fast pace environment, Steady pace, Able to handle multiple priorities, Frequent and intense customer interactions, Noisy environment, Able to adapt to frequent change

Hours: Day shift, Monday through Friday. 8a-4:30p. This position allows for remote work, 3 days of remote work and 2 days in the office. However, if need be, the PCRs will come into the office on remote days, if necessary.

Compensation Range: $17.50 - $26.39Actual salary offers will be based on several key factors to include relevant work experience, credentials, and qualifications.

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