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Patient Accounting Associate Jobs in Virginia (NOW HIRING)

UHS

Refunds Analyst - Overpayments

Richmond, VA · On-site

$19.69 - $29.53/hr

Documents all actions in note screen of Patient Accounting system. * Complete expedited request for ... Associates degree or higher preferred. * Strong Microsoft Office skills (Excel, Word, Outlook ...

UHS

Refund Analyst - Millennium

Richmond, VA · On-site

$19.69 - $29.53/hr

Documents all actions in note screen of Patient Accounting system. * Complete expedited request for ... Associates degree or higher preferred. * Strong Microsoft Office skills (Excel, Word, Outlook ...

UHS

Refunds Analyst - Overpayments

Richmond, VA · On-site

$19.69 - $29.53/hr

Documents all actions in note screen of Patient Accounting system. * Complete expedited request for ... Associates degree or higher preferred. * Strong Microsoft Office skills (Excel, Word, Outlook ...

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Patient Accounting Associate information

What does a patient accounting associate do?

A Patient Accounting Associate is responsible for managing and processing patient billing and payments within healthcare organizations. Their duties include verifying insurance coverage, preparing invoices, posting payments, and resolving billing discrepancies. They act as a liaison between patients, insurance companies, and healthcare providers to ensure accurate financial records and timely payment collection. Strong attention to detail and customer service skills are essential for success in this role.

What are some common challenges patient accounting associates face when handling billing discrepancies, and how can they effectively resolve them?

Patient Accounting Associates often encounter discrepancies in billing due to insurance claim denials, coding errors, or incomplete patient information. Resolving these issues typically involves collaborating closely with healthcare providers, insurance companies, and patients to gather accurate data and clarify outstanding charges. Strong attention to detail, excellent communication skills, and persistence are essential for efficiently investigating and correcting errors to ensure timely reimbursement and patient satisfaction.

What are the key skills and qualifications needed to thrive as a patient accounting associate, and why are they important?

To thrive as a Patient Accounting Associate, you need a solid understanding of medical billing, insurance claims processing, and accounting principles, typically supported by a high school diploma or associate degree in a related field. Familiarity with healthcare billing software, electronic health record (EHR) systems, and coding standards such as ICD-10 and CPT is essential. Attention to detail, strong organizational skills, and effective communication are crucial soft skills in this role. These competencies ensure accurate financial records, timely reimbursement, and positive patient interactions in a healthcare setting.

What is the difference between Patient Accounting Associate vs Medical Billing Specialist?

AspectPatient Accounting AssociateMedical Billing Specialist
CredentialsHigh school diploma or equivalent; some roles may prefer certificationHigh school diploma; certification often preferred
Work EnvironmentHospitals, clinics, healthcare officesMedical offices, billing companies, healthcare facilities
Job FocusPatient account management, billing, payments, insurance claimsProcessing insurance claims, coding, billing accuracy
Common UsageUsed interchangeably in healthcare billing and patient account rolesSpecialized in insurance claim processing and coding

The Patient Accounting Associate and Medical Billing Specialist roles share similarities in credentials and work environments, often overlapping in healthcare settings. However, the Patient Accounting Associate typically handles broader patient account management, while the Medical Billing Specialist focuses more on insurance claims and coding. Both roles are essential in healthcare revenue cycle management and are frequently searched together by job seekers in medical billing and administrative healthcare positions.

What are the most commonly searched types of Patient Accounting jobs in Virginia?

The most popular types of Patient Accounting jobs in Virginia are:

What cities in Virginia are hiring for Patient Accounting Associate jobs?

Cities in Virginia with the most Patient Accounting Associate job openings:

Patient Accounting Associate jobs near you

Public Benefit Specialist

Ensemble Health Partners, Inc.

Richmond, VA • On-site

$18.65 - $20.50/hr

Full-time

Medical, Retirement

Re-posted 4 days ago

Ensemble Health Partners rating

6.6

Company rating: 6.6 out of 10

Based on 246 frontline employees who took The Breakroom Quiz

140th of 152 rated financial services

Job description

Thank you for considering a career at Ensemble!
Ensemble is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. They offer end-to-end revenue cycle solutions as well as a comprehensive suite of point solutions to clients across the country.
Ensemble keeps communities healthy by keeping hospitals healthy. We recognize that healthcare requires a human touch, and we believe that every touch should be meaningful. This is why our people are the most important part of who we are. By empowering them to challenge the status quo, we know they will be the difference!
O.N.E Purpose:
  • Customer Obsession: Consistently provide exceptional experiences for our clients, patients, and colleagues by understanding their needs and exceeding their expectations.
  • Embracing New Ideas: Continuously innovate by embracing emerging technology and fostering a culture of creativity and experimentation.
  • Striving for Excellence: Execute at a high level by demonstrating our "Best in KLAS" Ensemble Difference Principles and consistently delivering outstanding results.

The Opportunity:
CAREER OPPORTUNITY OFFERING:
  • Bonus Incentives
  • Paid Certifications
  • Tuition Reimbursement
  • Comprehensive Benefits
  • Career Advancement
  • This position pays between $18.65 - $20.50 based on experience

**This position is located On-Site at VCUHS - Gateway Building in Richmond, VA**
Interviews uninsured/under-insured patients to determine eligibility for a state Medicaid benefit or location Financial Assistance program. Assists with application processes to facilitate accurate and appropriate submissions. Follows-up on submitted applications to insure timely billing or adjustment processing.
Essential Job Functions:
  • Reviewing all referred uninsured/under-insured patients for program eligibility opportunities, initializing and coordinating the application process to facilitate accurate and appropriate submissions
  • Effectively communicating with the patient to obtain documents that must accompany the application
  • Following submitted applications to determination point, updating applicable insurance information and ensuring timely billing or adjustment posting
  • Documenting all relevant actions and communication steps in assigned patient accounting systems
  • Maintaining working knowledge of all state and federal program requirements; shares information with colleagues and supervisors
  • Developing and maintaining proactive working relationship with county/state/federal Medicaid caseworker partners, working collaboratively with other revenue cycle departments and associates.
  • Other job duties as assigned.

Employment Qualifications:
Minimum years and type of experience:
  • 1-2 years of experience in healthcare industry, interacting with patients regarding hospital financial issues.

Other knowledge, skills, and abilities preferred:
  • Understanding of Revenue Cycle including admission, billing, payments and denials.
  • Comprehensive knowledge of patient insurance process for obtaining authorizations and benefits verification.
  • Knowledge of Health Insurance requirements. Knowledge of medical terminology or CPT or procedure codes.
  • Patient Access experience with managed care/insurance and Call Center experience highly preferred.
  • Must be inquisitive and demonstrate openness to innovation including AI to explore better processes and ways to alleviate friction and improve patient and client experiences.

Minimum Education:
  • High School Diploma or GED. Combination of post-secondary education and experience will be considered in lieu of degree.

Certifications:
  • CRCR within 9 months of hire.

Join an award-winning company
Five-time winner of "Best in KLAS" 2020-2022, 2024-2025
Black Book Research's Top Revenue Cycle Management Outsourcing Solution 2021-2024
22 Healthcare Financial Management Association (HFMA) MAP Awards for High Performance in Revenue Cycle 2019-2024
Leader in Everest Group's RCM Operations PEAK Matrix Assessment 2024
Clarivate Healthcare Business Insights (HBI) Revenue Cycle Awards for strong performance 2020, 2022-2023
Energage Top Workplaces USA 2022-2024
Fortune Media Best Workplaces in Healthcare 2024
Monster Top Workplace for Remote Work 2024
Great Place to Work certified 2023-2024
  • Innovation
  • Work-Life Flexibility
  • Leadership
  • Purpose + Values

Bottom line, we believe in empowering people and giving them the tools and resources needed to thrive. A few of those include:
  • Associate Benefits - We offer a comprehensive benefits package designed to support the physical, emotional, and financial health of you and your family, including healthcare, time off, retirement, and well-being programs.
  • Our Culture - Ensemble is a place where associates can do their best work and be their best selves. We put people first, last and always. Our culture is rooted in collaboration, growth, and innovation.
  • Growth - We invest in your professional development. Each associate will earn a professional certification relevant to their field and can obtain tuition reimbursement.
  • Recognition - We offer quarterly and annual incentive programs for all employees who go beyond and keep raising the bar for themselves and the company.

Ensemble is an equal employment opportunity employer. It is our policy not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender, gender identity, religion, national origin, age, disability, military or veteran status, genetic information or any other basis protected by applicable federal, state, or local laws. Ensemble also prohibits harassment of applicants or employees based on any of these protected categories.
Ensemble provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. If you require accommodation in the application process, please contact TA@ensemblehp.com.
This posting addresses state specific requirements to provide pay transparency. Compensation decisions consider many job-related factors, including but not limited to geographic location; knowledge; skills; relevant experience; education; licensure; internal equity; time in position. A candidate entry rate of pay does not typically fall at the minimum or maximum of the role's range.
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