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Patient Account Manager Jobs in Raleigh, NC (NOW HIRING)

Lead business development and account management activities for designated global strategic ... patient outcomes and population health. IQVIA is committed to fostering a culture of belonging ...

Womens Clothing Sales Outfitter

Wheeling, WV · On-site

$14 - $19/hr

Ability to establish and maintain effective working relationships with Management, coworkers and customers * Ability to operate computerized Point of Sale register system TRAVEL REQUIREMENTS: * N/A ...

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Patient Account Manager information

See Raleigh, NC salary details

$31.1K

$72.9K

$110.8K

How much do patient account manager jobs pay per year?

As of Sep 2, 2026, the average yearly pay for patient account manager in Raleigh, NC is $72,930.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,500.00 and $91,400.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a patient account manager?

To thrive as a Patient Account Manager, you need a solid understanding of medical billing, insurance procedures, and revenue cycle management, often supported by a degree in healthcare administration or a related field. Familiarity with electronic health record (EHR) systems, billing software, and coding standards such as ICD-10 and CPT codes is essential. Strong communication, problem-solving, and organizational skills help you effectively resolve patient account issues and collaborate with both patients and healthcare providers. These skills are crucial for ensuring accurate billing, timely payments, and positive patient experiences, which directly impact a healthcare organization's financial health.

What are some common challenges faced by patient account managers, and how can they be addressed?

Patient Account Managers often encounter challenges such as managing complex billing issues, handling patient inquiries about insurance coverage, and resolving payment discrepancies. These challenges can be addressed by staying up-to-date with the latest healthcare billing regulations, developing strong communication skills to explain financial matters to patients, and working closely with insurance companies and internal teams. Building efficient processes for tracking accounts and proactively following up on outstanding balances can also help maintain accurate records and improve patient satisfaction.

What is the difference between Patient Account Manager vs Medical Billing Specialist?

AspectPatient Account ManagerMedical Billing Specialist
CredentialsHigh school diploma; some roles may prefer certifications in healthcare administrationHigh school diploma; certification in medical billing preferred
Work EnvironmentHealthcare facilities, hospitals, clinics, insurance companiesMedical offices, billing companies, healthcare providers
Primary ResponsibilitiesOverseeing patient accounts, resolving billing issues, coordinating with insuranceProcessing medical claims, coding, submitting bills to insurers

While both roles involve handling medical billing, the Patient Account Manager focuses on managing patient accounts and resolving billing issues, whereas the Medical Billing Specialist primarily processes claims and coding. The Patient Account Manager often has broader responsibilities in account oversight and customer service, making it a more client-facing role within healthcare billing teams.

What does a patient account manager do?

A patient account manager oversees billing and financial processes related to patient accounts in healthcare settings. They verify insurance coverage, process payments, resolve billing issues, and ensure accurate record-keeping using billing software. Strong communication and knowledge of healthcare regulations are essential for this role.

What are the most commonly searched types of Patient Account jobs in Raleigh, NC?

The most popular types of Patient Account jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Patient Account Manager jobs?

Cities near Raleigh, NC with the most Patient Account Manager job openings:

Infographic showing various Patient Account Manager job openings in Raleigh, NC as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 15% Part Time, and 2% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $72,930 per year, or $35.1 per hour.

$20 - $24/hr

Full-time

Re-posted 19 days ago


Lightwave Dental rating

7.8

Company rating: 7.8 out of 10

Based on 6 frontline employees who took The Breakroom Quiz


Job description

At Gladwell Orthodontics, we will do everything we can to make our patients feel comfortable and at home! Our office offers the latest in orthodontic technology, all designed to provide our patients with the best orthodontic treatment and experience possible. Our team consists of caring, highly trained professionals who are ready to provide exceptional service for each patient.
Responsibilities:
  • Educate, consult and present patient treatment plans
  • Schedules and confirms patient appointments
  • Verifies insurance for all clinical appointments
  • Enters information on dental software in patient accounts
  • Ensures and reviews entire patient account for complete and accurate information
  • Collects all monies due for services rendered
  • Develops and maintains doctor/TC schedules as necessary
  • Support marketing and promotional activities to increase and stimulate new patient growth
  • Greet and check patients in and out, before and after treatment
  • Educate, consult and present patient treatment plans

Qualifications:
  • High school diploma or equivalent required
  • A minimum of two years of front office experience preferably in a dental setting
  • Proficiency with Microsoft Office Suite
  • Knowledge of dental software strongly preferred

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