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Patient Account Manager Jobs in Raleigh, NC (NOW HIRING)

Körber Group

Technical Account Manager

Apex, NC · On-site

The Technical Account Manager is a key technical advisor and solution designer during the project ... patient outcomes. We are seeking talented individuals as we look to transform our business and ...

Koerber

Technical Account Manager

Apex, NC · On-site

The Technical Account Manager is a key technical advisor and solution designer during the project ... patient outcomes. We are seeking talented individuals as we look to transform our business and ...

UCB

Key Account Manager / Raleigh NC

Raleigh, NC · On-site

$144K - $189K/yr

Make your mark for patients We are looking for a Key Account Manager (KAM) in Rare Diseases who is patient-focused, exceeds sales objectives, and has worked in a complex selling environment to join ...

UCB

Key Account Manager / Raleigh NC

Raleigh, NC · On-site

$144K - $189K/yr

Make your mark for patients We are looking for a Key Account Manager (KAM) in Rare Diseases who is patient-focused, exceeds sales objectives, and has worked in a complex selling environment to join ...

Duke Health

MANAGER, PATIENT REVENUE

Durham, NC · On-site

Patient Revenue Management Organization Pursue your passion for caring with the Patient Revenue ... Partner with Patient Account Analysts to monitor authorization and registration denial rates and ...

Duke University

MANAGER, PATIENT REVENUE

Durham, NC · On-site

Patient Revenue Management Organization Pursue your passion for caring with the Patient Revenue ... Partner with Patient Account Analysts to monitor authorization and registration denial rates and ...

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Showing results 21-40

All JobsPatient Account JobsPatient Account Manager JobsPatient Account Manager Jobs in Raleigh, NC

Patient Account Manager information

See Raleigh, NC salary details

$31.1K

$72.9K

$110.8K

How much do patient account manager jobs pay per year?

As of Aug 11, 2026, the average yearly pay for patient account manager in Raleigh, NC is $72,930.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,500.00 and $91,400.00 per year, depending on experience, location, and employer.

What are some common challenges faced by patient account managers, and how can they be addressed?

Patient Account Managers often encounter challenges such as managing complex billing issues, handling patient inquiries about insurance coverage, and resolving payment discrepancies. These challenges can be addressed by staying up-to-date with the latest healthcare billing regulations, developing strong communication skills to explain financial matters to patients, and working closely with insurance companies and internal teams. Building efficient processes for tracking accounts and proactively following up on outstanding balances can also help maintain accurate records and improve patient satisfaction.

What are the key skills and qualifications needed to thrive as a patient account manager?

To thrive as a Patient Account Manager, you need a solid understanding of medical billing, insurance procedures, and revenue cycle management, often supported by a degree in healthcare administration or a related field. Familiarity with electronic health record (EHR) systems, billing software, and coding standards such as ICD-10 and CPT codes is essential. Strong communication, problem-solving, and organizational skills help you effectively resolve patient account issues and collaborate with both patients and healthcare providers. These skills are crucial for ensuring accurate billing, timely payments, and positive patient experiences, which directly impact a healthcare organization's financial health.

What is the difference between Patient Account Manager vs Medical Billing Specialist?

AspectPatient Account ManagerMedical Billing Specialist
CredentialsHigh school diploma; some roles may prefer certifications in healthcare administrationHigh school diploma; certification in medical billing preferred
Work EnvironmentHealthcare facilities, hospitals, clinics, insurance companiesMedical offices, billing companies, healthcare providers
Primary ResponsibilitiesOverseeing patient accounts, resolving billing issues, coordinating with insuranceProcessing medical claims, coding, submitting bills to insurers

While both roles involve handling medical billing, the Patient Account Manager focuses on managing patient accounts and resolving billing issues, whereas the Medical Billing Specialist primarily processes claims and coding. The Patient Account Manager often has broader responsibilities in account oversight and customer service, making it a more client-facing role within healthcare billing teams.

What does a patient account manager do?

A patient account manager oversees billing and financial processes related to patient accounts in healthcare settings. They verify insurance coverage, process payments, resolve billing issues, and ensure accurate record-keeping using billing software. Strong communication and knowledge of healthcare regulations are essential for this role.
What are the most commonly searched types of Patient Account jobs in Raleigh, NC? The most popular types of Patient Account jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Patient Account Manager jobs? Cities near Raleigh, NC with the most Patient Account Manager job openings:
Patient Account Manager jobs near you
Infographic showing various Patient Account Manager job openings in Raleigh, NC as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 15% Part Time, and 2% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $72,930 per year, or $35.1 per hour.

Account Manager (Clinical Outcomes Assessments) - Mapi Research Trust

Icon plc

Raleigh, NC • Remote

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 21 days ago

Job description

Account Manager (Mapi Research Trust) - US - Home or office based

ICON is a global healthcare intelligence and clinical research organisation united by a mission to bring new medicines and treatments to patients faster.


As a values-driven organisation, integrity, collaboration, agility, and inclusion are at the heart of how we work and interact with each other, customers, patients and suppliers.


Mapi Research Trust (MRT) is a non-profit organization dedicated to improving patients' quality of life by facilitating access to Patient-Centered Outcome (PCO) information. We promote scientific approaches in the PCO field and encourages exchanges between academics, pharmaceutical companies, and international organizations around the world in the service of incorporating the patient's voice into every step of the development process of new treatments.

Mapi Research Trust is a non-profit organization facilitating access to information for all stakeholders in the field of Patient Centered Outcomes, particularly forClinical Outcome Assessments (COAs).

The Account Manager supports efforts to maintain and expand upon COA author and client relationships for the assigned PCS service area(s). The Account Manager owns several accounts and is responsible for understanding clients' business objectives and for supporting responses and BD efforts across PCS.

The role is within the Author Collaboration Unit department, Mapi Research Trust (in collaboration with ICON plc).

Responsibilities:

  • Actively supports the growth and integration of service areas with ICON's Patient Centered Sciences (PCS).
  • Proactively and independently expands knowledge base on constantly evolving industry trends and news and best practices.
  • Serves as expert in COA management field and guides COA developers and/or copyright holders toward COA best practices in licensing, linguistic validation, electronic implementation and copyright protection.
  • Continuously develops awareness of the pharma / biotech / medical device industry landscape as it relates to department specific service-related trends and challenges and guides awareness for PCS staff.
  • Drives understanding and awareness of PCS staff on the nature of COA author relationships and supports the building/broadening of these relationships.
  • Proactively develops new business opportunities and drives revenue growth through regular and meaningful communication.
  • Prepares and leads discussions with the assigned COA authors/copyright holders on the update and signature of contracts.
  • Manages a portfolio of active accounts; handling client communications, client outreach and RFI/RFP response development and coordination with all stakeholders across MRT and ICON as needed.
  • Coordinates distribution set-up for new COAs with internal teams
  • Coordinates with scientific leaders, project management teams, and other contributors (i.e. suppliers) to drive forward the creation of compelling and competitive proposals.
  • Such other duties and tasks as are allocated to you at the reasonable discretion of the Company

What you need:

  • Bachelor's Degree
  • Advanced English level
  • Sales and Business Development, minimum 2 years of experience.
  • Experience in pharma industry, COA field, Project Management, organizational skills is a plus.

#LI-SB7

#LI-Remote


Employment with ICON is contingent upon having the legal right to work in the country where the role is based.


Rewards & Benefits

ICON offers a competitive and comprehensive total rewards package designed to support your health, wellbeing, and career development.


Benefits may include:

  • Competitive base salary and performance related incentives
  • Health and wellbeing programmes including medical, dental, and vision coverage where applicable
  • Retirement and pension plans
  • Life assurance and disability coverage
  • Employee assistance programmes and wellbeing resources
  • Learning and development opportunities through structured training and career pathways

Benefits may vary depending on role and location.


Visit our careers site to read more about the benefits ICON offers.


Inclusion and Accessibility

ICON is an equal opportunity employer. We are committed to building an inclusive and accessible workplace where everyone feels valued and supported.


If you require reasonable accommodations during the recruitment process, please let us know or submit a requesthere.

Are you a current ICON Employee? Please click here to apply

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