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Patient Account Associate Jobs in Raleigh, NC (NOW HIRING)

Dukehealth.org

Patient Service Associate - DRH HSC

Durham, NC · On-site

$15.50 - $19.50/hr

Accurately identify the appropriate account for patient visit. * Present and educate patients on required forms and obtain signature as required by policy and procedure. * Completes all Maestro Care ...

Duke Health

Patient Service Associate - DRH HSC

Durham, NC · On-site

$16.50 - $20.75/hr

Accurately identify the appropriate account for patient visit. * Present and educate patients on required forms and obtain signature as required by policy and procedure. * Completes all Maestro Care ...

Duke University

Patient Service Associate - DRH HSC

Durham, NC · On-site

$16.50 - $20.75/hr

Accurately identify the appropriate account for patient visit. * Present and educate patients on required forms and obtain signature as required by policy and procedure. * Completes all Maestro Care ...

Duke University

Patient Service Associate - DRH HSC

Durham, NC · On-site

$16.50 - $20.75/hr

Accurately identify the appropriate account for patient visit. * Present and educate patients on required forms and obtain signature as required by policy and procedure. * Completes all Maestro Care ...

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Showing results 21-40

All JobsPatient Account Associate JobsPatient Account Associate Jobs in Raleigh, NC

Patient Account Associate information

See Raleigh, NC salary details

$26.3K

$50.6K

$69.5K

How much do patient account associate jobs pay per year?

As of Aug 11, 2026, the average yearly pay for patient account associate in Raleigh, NC is $50,643.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,300.00 and $57,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a patient account associate?

To thrive as a Patient Account Associate, you need a strong understanding of medical billing, insurance processes, and patient account management, often supported by a high school diploma or associate degree in a related field. Familiarity with billing software, electronic health records (EHRs), and hospital information systems is typically required. Attention to detail, problem-solving abilities, and strong interpersonal communication are vital soft skills for this role. These competencies ensure accurate account handling, timely reimbursement, and positive patient interactions, which are critical for maintaining the financial health of healthcare organizations.

What is the difference between Patient Account Associate vs Medical Billing Specialist?

AspectPatient Account AssociateMedical Billing Specialist
CredentialsHigh school diploma or equivalent; some roles may require certificationHigh school diploma; certification preferred (e.g., Certified Professional Biller)
Work EnvironmentHealthcare facilities, hospitals, clinicsMedical offices, billing companies, healthcare providers
Primary ResponsibilitiesManaging patient accounts, billing, collections, insurance claimsProcessing medical claims, coding, billing submissions

The Patient Account Associate and Medical Billing Specialist roles share similar responsibilities in managing billing and insurance claims. However, Patient Account Associates often focus more on patient interactions and account management, while Medical Billing Specialists concentrate on coding and claim processing. Both roles require knowledge of healthcare billing procedures and may require certification, making them closely related in the healthcare revenue cycle.

What are some common challenges patient account associates face when managing patient billing and insurance claims?

Patient Account Associates often encounter challenges such as navigating complex insurance policies, resolving discrepancies in patient accounts, and addressing billing questions from patients and providers. Staying up-to-date with changing regulations and payer requirements can also be demanding. Effective communication, attention to detail, and problem-solving skills are essential for overcoming these challenges and ensuring accurate and timely processing of claims.
What are the most commonly searched types of Patient Account jobs in Raleigh, NC? The most popular types of Patient Account jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Patient Account Associate jobs? Cities near Raleigh, NC with the most Patient Account Associate job openings:
Patient Account Associate jobs near you
Infographic showing various Patient Account Associate job openings in Raleigh, NC as of August 2026, with employment types broken down into 3% As Needed, 70% Full Time, 20% Part Time, and 7% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $50,643 per year, or $24.3 per hour.

Patient Care Coordinator Bilingual Preferred

Ortho Sport and Spine Physicians

Raleigh, NC • On-site

$17 - $22.25/hr

Other

Posted 15 days ago

Job description

Description
Ortho Sport and Spine Physicians is a rapidly expanding orthopedic practice, with clinics throughout the United States. The practice specializes in providing state-of-the-art, minimally invasive treatment of complex neck and spine problems, as well as sports related injuries and conditions. The Patient Care Coordinator position is responsible for welcoming patients, setting appointments, and checking patients in and out, while maximizing patient satisfaction and utilization of treatment rooms. We're searching for a compassionate and organized individual to join our exceptional crew. If you have a knack for providing stellar patient care, a passion for helping others, and a desire to grow professionally, keep reading because we have the perfect opportunity for you!
Job Title: Patient Care Coordinator
Essential Duties and Responsibilities:
  • Welcome patients and visitors by greeting them in person or on the telephone; answering or referring inquiries
  • Optimize patient satisfaction, provider time, and treatment room utilization by checking in the patient in a timely fashion
  • Maintain patient accounts by obtaining, recording, and updating demographic and financial information
  • Schedule patient appointments at the end of the visit
  • Maintain open communication with pre-cert team regarding orders for daily patients
  • Tracking and follow-up with patient cancellations and no shows
  • Performing daily audit of tasks assigned
  • Checking patients in by EMR and verifying demographics and insurance information
  • Following up on outpatient referrals and surgical referrals
  • Provides the patient with printout of appointments
  • Other duties as assigned
Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • HIPPA and OSHA compliance; promote a safe work environment at all times
  • Excellent communication skills with the ability to communicate effectively with the patient, medical staff, insurance companies and others as relates to the case
  • Caring demeanor toward patients and co-workers
  • Clinical knowledge and familiarity with medical terminology
  • Working knowledge of computers, fax, copiers and other technology
  • Strong knowledge and understanding of electronic medical records software
  • Prior medical receptionist experience, preferably in an orthopedic setting is a plus
  • Strong administrative skills, with attention to detail in accuracy
  • Bilingual (English/Spanish) is a plus
Education/Experience:
  • High School Diploma or GED required
  • Associate or higher degree preferred
  • 1 year medical front desk experience
  • Customer service background
Our Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Will work in office spaces and commercial buildings. Ortho Sport and Spine Physicians are not subject to inclement weather or outdoor work.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Prolonged periods sitting at a desk and working on a computer.
  • Must be able to lift up to 20 pounds at times.

Ortho Sport and Spine Physicians is an Equal Opportunity Employer and does not discriminate in its employment practices on the basis of race, religion, sex, color, national origin, age, disability, citizenship, genetic information, veteran status, military service, or any other characteristic protected by federal law or state law.
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