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Patient Account Associate Jobs in Roxboro, NC (NOW HIRING)

Kernodle Clinic

Patient Service Associate

Mebane, NC

Patient Service Associate Patient Service Associate - Full Time Position for Busy Multi-Specialist ... Accurately identify the appropriate account/verify check in sheet for patient visit. * Schedules ...

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Patient Account Associate information

See Roxboro, NC salary details

$26K

$50K

$68.6K

How much do patient account associate jobs pay per year?

As of Aug 31, 2026, the average yearly pay for patient account associate in Roxboro, NC is $49,980.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,800.00 and $56,700.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a patient account associate?

To thrive as a Patient Account Associate, you need a strong understanding of medical billing, insurance processes, and patient account management, often supported by a high school diploma or associate degree in a related field. Familiarity with billing software, electronic health records (EHRs), and hospital information systems is typically required. Attention to detail, problem-solving abilities, and strong interpersonal communication are vital soft skills for this role. These competencies ensure accurate account handling, timely reimbursement, and positive patient interactions, which are critical for maintaining the financial health of healthcare organizations.

What are some common challenges patient account associates face when managing patient billing and insurance claims?

Patient Account Associates often encounter challenges such as navigating complex insurance policies, resolving discrepancies in patient accounts, and addressing billing questions from patients and providers. Staying up-to-date with changing regulations and payer requirements can also be demanding. Effective communication, attention to detail, and problem-solving skills are essential for overcoming these challenges and ensuring accurate and timely processing of claims.

What is the difference between Patient Account Associate vs Medical Billing Specialist?

AspectPatient Account AssociateMedical Billing Specialist
CredentialsHigh school diploma or equivalent; some roles may require certificationHigh school diploma; certification preferred (e.g., Certified Professional Biller)
Work EnvironmentHealthcare facilities, hospitals, clinicsMedical offices, billing companies, healthcare providers
Primary ResponsibilitiesManaging patient accounts, billing, collections, insurance claimsProcessing medical claims, coding, billing submissions

The Patient Account Associate and Medical Billing Specialist roles share similar responsibilities in managing billing and insurance claims. However, Patient Account Associates often focus more on patient interactions and account management, while Medical Billing Specialists concentrate on coding and claim processing. Both roles require knowledge of healthcare billing procedures and may require certification, making them closely related in the healthcare revenue cycle.

What cities near Roxboro, NC are hiring for Patient Account Associate jobs?

Cities near Roxboro, NC with the most Patient Account Associate job openings:

Patient Account Associate jobs near you
Infographic showing various Patient Account Associate job openings in Roxboro, NC as of August 2026, with employment types broken down into 3% As Needed, 68% Full Time, 21% Part Time, 7% Contract, and 1% Nights. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $49,980 per year, or $24 per hour.

Patient Service Associate - Triangle Heart Associates

Durham, NC • On-site

Duke University
Colleges, Universities, and Professional Schools • 10K+ employees

6.7

Company rating: 6.7 out of 10

Based on 55 frontline employees who took The Breakroom Quiz

492nd of 627 rated colleges and universities

Recommended by parents

Respectful managers

Learn more about Duke Universityexternal

$16.25 - $20.50/hr

Full-time

Posted 4 days ago

Job description

At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together.
Duke Health Integrated Practice
Duke Health Integrated Practice comprises more than 110 primary and specialty outpatient clinics, extending the reach of the Duke Health mission across the state of North Carolina.
JOB LOCATION
Duke Triangle Heart Associates - 1821 Hillandale Rd
JOB SUMMARY
We are seeking a Patient Service Associate to coordinate and participate in a variety of duties associated with daily clinic preparation process, patient identification, patient check in/out, patient appointment scheduling, and cash management. Position also involves customer service, message distribution, ancillary scheduling, collecting payments on patient accounts and referral management.
JOB DUTIES AND RESPONSIBILITIES
  • Prepare for clinic visits by reviewing next day patients and completing next day preparation activities.
  • Enter pre-visit orders and prepare new patient charts.
  • Pick up X-rays, office charts, medical records, reports, petty cash and collections.
  • Check-in patients.
  • Identify correct patient information and verify patient demographic data.
  • Edit electronic patient charts as needed. Collect and post co-payments and balances on accounts due.
  • Excellent relationship skills with Clients and Staff.
  • Ability to communicate professionally while maintaining a personal touch with all.
  • Ability to work efficiently under stressful circumstances.
  • Good organization and prioritization skills.
  • Attention to detail.

JOB ELIGIBILITY REQUIREMENTS
  • Work requires knowledge of basic grammar and mathematical principles normally acquired through high school education.
  • Minimum of one year of work experience in directly communicating and providing service to patients or public; preferably in a healthcare related field.
  • Experience in effectively coordinating multiple tasks or activities

JOB HOURS
The schedule for this position is day shifts, Monday-Friday, with no weekends or holidays.
Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy related conditions), sexual orientation or military status.
Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.
Essential Physical Job Functions:
Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.
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About Duke University

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Duke is regarded as one of America's leading research universities. Located in Durham, North Carolina, Duke is positioned in the heart of the Research Triangle, which is ranked annually as one of the best places in the country to work and live. Duke has more than 15,000 students who study and conduct research in its 10 undergraduate, graduate, and professional schools. With about 40,000 employees, Duke is the third largest private employer in North Carolina, and it now has international programs in more than 150 countries.

Industry

Colleges, universities, and professional schools and hospitals

Company size

10,000+ Employees

Headquarters location

Durham, NC, US

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