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Patient Account Associate Jobs in Iowa (NOW HIRING)

Compass Group

PATIENT SERVER

Davenport, IA · On-site

$16.50/hr

* We are hiring immediately for full time and part time PATIENT SERVER positions. * Location ... Accounts (FSAs) Associates may also be eligible for paid and/or unpaid time off benefits in ...

Associate Dentists

Dental assistant

Council Bluffs, IA

$21 - $26/hr

Associate Dentists - Dental Assistant At Associate Dentists PC, we believe in providing exceptional ... Patient Care: Assist with patient charting, education, and direct interaction to ensure a positive ...

32 & You Family Dental

Associate Dentist

Denison, IA

$170K - $200K/yr

Join our thriving, privately owned practice in the heart of Western Iowa, where patient-driven care ... account. *The average time from application to job offer is about one week to one month. *If you ...

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Showing results 21-40

All JobsPatient Account Associate JobsPatient Account Associate Jobs in Iowa

Patient Account Associate information

See Iowa salary details

$27.7K

$53.4K

$73.3K

How much do patient account associate jobs pay per year?

As of Aug 11, 2026, the average yearly pay for patient account associate in Iowa is $53,364.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,600.00 and $60,600.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a patient account associate?

To thrive as a Patient Account Associate, you need a strong understanding of medical billing, insurance processes, and patient account management, often supported by a high school diploma or associate degree in a related field. Familiarity with billing software, electronic health records (EHRs), and hospital information systems is typically required. Attention to detail, problem-solving abilities, and strong interpersonal communication are vital soft skills for this role. These competencies ensure accurate account handling, timely reimbursement, and positive patient interactions, which are critical for maintaining the financial health of healthcare organizations.

What is the difference between Patient Account Associate vs Medical Billing Specialist?

AspectPatient Account AssociateMedical Billing Specialist
CredentialsHigh school diploma or equivalent; some roles may require certificationHigh school diploma; certification preferred (e.g., Certified Professional Biller)
Work EnvironmentHealthcare facilities, hospitals, clinicsMedical offices, billing companies, healthcare providers
Primary ResponsibilitiesManaging patient accounts, billing, collections, insurance claimsProcessing medical claims, coding, billing submissions

The Patient Account Associate and Medical Billing Specialist roles share similar responsibilities in managing billing and insurance claims. However, Patient Account Associates often focus more on patient interactions and account management, while Medical Billing Specialists concentrate on coding and claim processing. Both roles require knowledge of healthcare billing procedures and may require certification, making them closely related in the healthcare revenue cycle.

What are some common challenges patient account associates face when managing patient billing and insurance claims?

Patient Account Associates often encounter challenges such as navigating complex insurance policies, resolving discrepancies in patient accounts, and addressing billing questions from patients and providers. Staying up-to-date with changing regulations and payer requirements can also be demanding. Effective communication, attention to detail, and problem-solving skills are essential for overcoming these challenges and ensuring accurate and timely processing of claims.
What are the most commonly searched types of Patient Account jobs in Iowa? The most popular types of Patient Account jobs in Iowa are:
What cities in Iowa are hiring for Patient Account Associate jobs? Cities in Iowa with the most Patient Account Associate job openings:
Patient Account Associate jobs near you
Infographic showing various Patient Account Associate job openings in Iowa as of August 2026, with employment types broken down into 3% As Needed, 72% Full Time, 19% Part Time, and 6% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $53,364 per year, or $25.7 per hour.

Patient Admissions Representative

Mary Greeley Medical Center

Ames, IA • On-site

$17.25 - $21.75/hr

Part-time

Posted 11 days ago

Mary Greeley Medical Center rating

7.1

Company rating: 7.1 out of 10

Based on 18 frontline employees who took The Breakroom Quiz

470th of 1,056 rated hospitals

Job description

  • Position Summary

    • Under general supervision, performs pre-registration and registration of patients to obtain accurate demographic and insurance information, capture required signatures, provide explanation of processes and forms, and ensure all actions of the registration process are performed accurately and efficiently to support the financial stability of the organization.  Answers incoming calls using a multi-line phone system in a professional manner providing a prompt response and accurate call routing to support a patient centered care organization.

  • Position Responsibilities

    • Unit Specific Position Responsibilities
      • Acts a patient liaison upon arrival to the medical center exercising courtesy and respect in speaking with patients, families, and others to positively promote the patient’s experience.
      • Efficiently arrives and admits patients in the system, applying patient identification armbands, and ensuring accuracy of information. Assist patients and visitors in navigating throughout the hospital facility.
      • Completes accurate registrations by verifying and updating patient demographics, guarantor information, and insurance information to ensure accurate information for hospital records and timely reimbursement.
      • Explains and obtains all required patient signatures on the Consent for Admission, HIPAA Privacy Notice, Release of Information, Medicare Important Message (IM), MOON, and completes Medicare Secondary Payer Questionnaire (MSPQ).
      • Offers copies of Patient Rights and Responsibilities, Privacy Notices, Financial Assistance and billing information to all patients and scans appropriate documents to the patient’s documents table.
      • Verifies insurance eligibility and benefits, confirming correct payor and plan has been entered, for all plans associated with the patient through e-verification, insurance websites, and/or by phone.
      • Confirms worker’s compensation cases with employers and secures appropriate billing information.
      • Ensures all workqueues related to pre-registration and registration errors are monitored and addressed daily to ensure all elements of the accounts are secured for success of the revenue cycle.
      • Accurately and precisely documents actions performed on accounts including but not limited to demographic updates, insurance information, signatures obtained, information provided, and other information as appropriate to maintain thorough record of events and information.
      • Operates switchboard to properly accept, triage, and route all incoming calls with accuracy and pages staff and providers on-call documenting actions and information.
      • Provides directory assistance by recognizing names, departments, and numbers in the hospital and clinic, asking clarifying questions to ensure correct transfers.
      • Monitors and assists with the On-Call Schedule for multiple services and specialties. Maintains records of current on-call staff, communicating with the appropriate departments when changes are made.
      • Enters Footprint tickets for after-hours IT and CAS urgent issues and serves as the after-hours operator for Home Health, Hospice, and Home Medical Equipment
      • Responds to all alarms by notifying appropriate personnel in an expedient manner.
      • Responsible for paging overhead facility, security, and medical alerts clearly, articulately, and according to policies and procedures.
      • Works collaboratively with all hospital departments providing professional and courteous service in all interactions.
      • Receives and reviews correspondence for procedure authorization and scans to appropriate patient medical records.
      • Exercises judgment in sensitive situations and to maintain a high level of confidentiality.
      • Functions independently within a team setting to prioritize and organize work to ensure effective and efficient completion.
      • Reports any observed or suspected deviation from medical center policies or from Medicare, Medicaid, or other insurance regulations immediately to the department Manager, Director, or the medical center’s Compliance Officer.
      • Reports any concerns regarding patient care grievances to the Manager or Director.
      • Displays responsiveness and flexibility to adapt to changes in work environment and modify approaches or methods to best fit the situation.
      • Demonstrates effective interpersonal skills to work with others to resolve account issues and ensure a high degree of customer satisfaction.
      • Participates in staffing meetings, staff development, and training.
      • Performs other duties and responsibilities as assigned.
  • Qualifications, Knowledge & Experience
    • Required Qualifications (Including any licensure, certification, education):
    • Organizational Requirements:
      • Maintain stroke education per regulatory requirements.
    •  
      Preferred Qualifications:
      • NAHAM Certified Healthcare Access Associate
      • Associates degree in healthcare related area of study
      • 1 year Admitting/Registration or equivalent healthcare experience
    •  
      Required Knowledge, Skills & Experience:
      • Computer proficiency
      • Internet usage skills
      • Knowledge of Microsoft related programs such as Word, Excel, Outlook, and Teams
      • Excellent customer service skills
      • Analyze and interpret information to make decisions within scope of job functions with minimal supervision.
      • Excellent written, verbal, and interpersonal communication skills.
      • Ability to multitask and maintain strong attention to detail.
      • Professional demeanor with strong administrative skills
    •  
      Preferred Knowledge, Skills & Experience:
      • Understanding and knowledge of medical terminology
      • General knowledge of third party payers
      • System experience – Epic, OnBase, Elavon
      • Knowledge of multi-line switchboard

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