ZipRecruiter

Log In

1

Patient Access Representative Jobs in Springfield, OH

Equitas Health

Patient Access Representative

Dayton, OH · On-site

$18.13 - $21.78/hr

Patient Access Representative Established in 1984, Equitas Health is a regional not-for-profit community-based healthcare system and federally qualified community health center look-alike. Its ...

baymark

Patient Access Representative

Dayton, OH · On-site

$16.75 - $21.50/hr

Description Position at MedMark Treatment Centers Full Time - Patient Access Representative / Patient Account Representative MedMark Treatment Center is looking for hard-working and conscientious ...

baymark

Patient Access Representative

Dayton, OH · On-site

$16.75 - $21.50/hr

Description Position at MedMark Treatment Centers Full Time - Patient Access Representative / Patient Account Representative MedMark Treatment Center is looking for hard-working and conscientious ...

Madison Health

Patient Access Technician

London, OH · On-site

$17/hr

Meaningful work that makes a difference in our community Position Summary As a Patient Access ... Interviews patients or their representative to obtain personal information or verify information ...

Premier Health

PATIENT ACCESS SPECIALIST

Centerville, OH · On-site

$16.25 - $21.50/hr

MIAMI VALLEY HOSPITAL SOUTH PATIENT ACCESS SPECIALIST / REGISTRATION FULL TIME / VARIED SHIFTS, FLEX, FLOAT, WITH WEEKENDS, HOLIDAYS ROTATION 80 HOURS PER PAY PERIOD / *POSSIBLE SIGN ON BONUS ...

Premier Health

PATIENT ACCESS SPECIALIST

Troy, OH · On-site

$15.75 - $21/hr

UPPER VALLEY MEDICAL CENTER PATIENT ACCESS SPECIALIST / REGISTRATION PART TIME / DAY SHIFT, FLEX, FLOAT HOURS WITH WEEKENDS, HOLIDAYS 40 HOURS PER PAY PERIOD The Patient Access Specialist is ...

next page

Showing results 1-20

All JobsPatient Access Representative JobsPatient Access Representative Jobs in Springfield, OH

Patient Access Representative information

See Springfield, OH salary details

$11

$17

$21

How much do patient access representative jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for patient access representative in Springfield, OH is $17.16, according to ZipRecruiter salary data. Most workers in this role earn between $14.95 and $19.04 per hour, depending on experience, location, and employer.

What are some common challenges faced by patient access representatives and how can they be addressed?

Patient Access Representatives often encounter challenges such as managing high patient volumes, handling sensitive information, and navigating complex insurance processes. To address these, strong organizational skills, attention to detail, and clear communication are essential. Collaborating closely with medical staff and insurance providers helps streamline workflows and ensures a positive patient experience. Regular training on healthcare regulations and technology systems also supports success in this role.

Is it hard to be a patient access representative?

Patient Access Representatives typically need strong communication and organizational skills to handle patient inquiries, insurance verification, and appointment scheduling. The role can be fast-paced and requires attention to detail, but it generally involves on-the-job training and does not require advanced degrees. Success in this position depends on familiarity with healthcare systems and customer service experience.

What is a patient access representative?

Patient Access Representatives are healthcare professionals responsible for managing patient admissions, registration, and scheduling appointments in medical facilities. They serve as the first point of contact for patients, collecting personal and insurance information, verifying coverage, and ensuring accurate data entry. Their role is essential for streamlining the patient intake process, improving service quality, and facilitating communication between patients, healthcare providers, and insurance companies.

What is the difference between Patient Access Representative vs Medical Secretary?

AspectPatient Access RepresentativeMedical Secretary
CredentialsHigh school diploma; some roles may require certification in medical office administrationHigh school diploma; often some medical office training or certification
Work EnvironmentHospitals, clinics, outpatient facilitiesDoctors' offices, clinics, hospitals
Primary ResponsibilitiesPatient registration, insurance verification, schedulingScheduling appointments, managing correspondence, medical record management
Industry UsageCommonly used in healthcare settings for front desk rolesCommonly used in medical offices for administrative support

Both roles involve administrative tasks in healthcare settings, but Patient Access Representatives focus more on patient registration and insurance, while Medical Secretaries handle scheduling and correspondence. Understanding these differences helps job seekers find the right fit in healthcare administration.

What does a patient access representative do?

A patient access representative is responsible for scheduling appointments, verifying patient insurance coverage, collecting payments, and ensuring accurate registration of patient information. They serve as the first point of contact for patients and often use electronic health record (EHR) systems to manage data efficiently.

What are the key skills and qualifications needed to thrive as a patient access representative, and why are they important?

To thrive as a Patient Access Representative, you need strong organizational skills, attention to detail, and knowledge of medical terminology, typically supported by a high school diploma or equivalent. Familiarity with electronic health record (EHR) systems, patient registration software, and insurance verification tools is essential. Excellent interpersonal skills, empathy, and the ability to handle stressful situations help you interact effectively with patients and healthcare teams. These skills ensure accurate patient information management, smooth admissions processes, and a positive patient experience.
More about Patient Access Representative jobs
What are the most commonly searched types of Patient Access Representative jobs in Springfield, OH? The most popular types of Patient Access Representative jobs in Springfield, OH are:
What are popular job titles related to Patient Access Representative jobs in Springfield, OH? For Patient Access Representative jobs in Springfield, OH, the most frequently searched job titles are:
What cities near Springfield, OH are hiring for Patient Access Representative jobs? Cities near Springfield, OH with the most Patient Access Representative job openings:
Patient Access Representative jobs near you
Infographic showing various Patient Access Representative job openings in Springfield, OH as of August 2026, with employment types broken down into 1% As Needed, 63% Full Time, 30% Part Time, and 6% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $35,685 per year, or $17.2 per hour.

Patient Access Representative

New Vista Behavioral Health

Springfield, OH • On-site

$16.25 - $20.75/hr

Other

Re-posted 4 days ago

Job description

Patient Access Representative

You have skills and great ideas. Put them to use as part of the New Vista Behavioral Health team! We encourage our team members to take an active part in improving the care and service we provide. If you have a superior level of customer service, the ability to greet our patients with a smile whether on the phone or face-to-face, and a passion for taking care for people, this is the position for you!

Responsibilities:

  • The Patient Access Representative is most often the first point of contact for our patients and therefore must represent New Vista Behavioral Health with the highest standard of customer service, compassion and perform all duties in a manner consistent with our mission, values and service standards.
  • The Patient Access Representative will facilitate all components of the patient's entrance into any New Vista facility. This may include scheduling, registration, benefit verification, pre-certification and financial clearance including pre-visit collection.
  • The Patient Access Representative will be responsible for ensuring that the most accurate patient data is obtained and populated into the patient record. This team member must have an exceptional attention to detail and maintain knowledge and competence with insurance carriers, Medicare guidelines as well as federal, state and accreditation agencies.

Essential Functions

  • Documenting insurance information, personal information, payment methods and other important patient information
  • Contacting insurance companies regarding coverage, preapprovals, billing and other issues
  • Processing and collecting out of pocket payments from patients, including deductibles, co-pays, and co-insurance
  • Handling billing issues between patients and insurance companies
  • Answering the phone to address patient billing inquiries and
  • Communicating information and important details to other medical care staff
  • Managing various types of paperwork and other clerical duties

Experience and Education Requirements: Minimum:

  • High School Diploma / GED
  • Associates Degree in Healthcare, Financial or related area preferred. Equivalent combination of education and relevant experience may be accepted
  • Proven skills in Microsoft Office, specifically Excel and Word, Windows based applications, and 10 key calculator with high level of quality outcomes
  • One year experience in hospital or clinic financial, registration, scheduling or insurance authorizations areas

Preferred:

  • Working knowledge of CPT, HCPCS, ICD-10, medical terminology, anatomy, and insurance plans

Minimum skills, knowledge and ability requirements:

  • Ability to communicate effectively both orally and in writing, excellent telephone etiquette required.
  • Ability to establish and maintain positive working relationships with patients, physicians, clinical and non-clinical hospital staff and insurance companies.
  • Strong organizational skills; attention to detail.
  • Work independently in a self-directed, non-confrontational, collaborative manner.
  • Customer focus: promotes positive internal and external relationships by actively seeking and being responsive to customer feedback.
  • Ability to support and participate in continuous quality improvement projects.
  • Ability to work under stress, meet deadlines and perform all daily assignments with a high level of accuracy.
  • Knowledgeable and experienced with various computers systems; Ability to use a 10-key calculator and computer keyboard.

Apply