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Patient Access Representative Jobs in Luling, LA

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Bilingual Scheduler

New Orleans, LA · On-site

$15/hr

Patient communication * Checking completed work for errors or duplicate information Requirements: * BILINGUAL or TRILINGUAL- English & Spanish, or Vietnamese * Experience in a medical office HIGHLY ...

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How much do patient access representative jobs pay per hour?

As of Aug 26, 2026, the average hourly pay for patient access representative in Luling, LA is $17.33, according to ZipRecruiter salary data. Most workers in this role earn between $15.10 and $19.23 per hour, depending on experience, location, and employer.

What is a patient access representative?

Patient Access Representatives are healthcare professionals responsible for managing patient admissions, registration, and scheduling appointments in medical facilities. They serve as the first point of contact for patients, collecting personal and insurance information, verifying coverage, and ensuring accurate data entry. Their role is essential for streamlining the patient intake process, improving service quality, and facilitating communication between patients, healthcare providers, and insurance companies.

What are the key skills and qualifications needed to thrive as a patient access representative, and why are they important?

To thrive as a Patient Access Representative, you need strong organizational skills, attention to detail, and knowledge of medical terminology, typically supported by a high school diploma or equivalent. Familiarity with electronic health record (EHR) systems, patient registration software, and insurance verification tools is essential. Excellent interpersonal skills, empathy, and the ability to handle stressful situations help you interact effectively with patients and healthcare teams. These skills ensure accurate patient information management, smooth admissions processes, and a positive patient experience.

What are some common challenges faced by patient access representatives and how can they be addressed?

Patient Access Representatives often encounter challenges such as managing high patient volumes, handling sensitive information, and navigating complex insurance processes. To address these, strong organizational skills, attention to detail, and clear communication are essential. Collaborating closely with medical staff and insurance providers helps streamline workflows and ensures a positive patient experience. Regular training on healthcare regulations and technology systems also supports success in this role.

What is the difference between Patient Access Representative vs Medical Secretary?

AspectPatient Access RepresentativeMedical Secretary
CredentialsHigh school diploma; some roles may require certification in medical office administrationHigh school diploma; often some medical office training or certification
Work EnvironmentHospitals, clinics, outpatient facilitiesDoctors' offices, clinics, hospitals
Primary ResponsibilitiesPatient registration, insurance verification, schedulingScheduling appointments, managing correspondence, medical record management
Industry UsageCommonly used in healthcare settings for front desk rolesCommonly used in medical offices for administrative support

Both roles involve administrative tasks in healthcare settings, but Patient Access Representatives focus more on patient registration and insurance, while Medical Secretaries handle scheduling and correspondence. Understanding these differences helps job seekers find the right fit in healthcare administration.

Is it hard to be a patient access representative?

Patient Access Representatives typically need strong communication and organizational skills to handle patient inquiries, insurance verification, and appointment scheduling. The role can involve managing high-volume workloads and requires attention to detail, but it generally does not require advanced technical skills or extensive experience. Training is often provided on the job, and certifications like the Certified Patient Access Manager (CPAM) can enhance job prospects.
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What job categories do people searching Patient Access Representative jobs in Luling, LA look for?

The top searched job categories for Patient Access Representative jobs in Luling, LA are:

What cities near Luling, LA are hiring for Patient Access Representative jobs?

Cities near Luling, LA with the most Patient Access Representative job openings:

Patient Access Representative jobs near you
Infographic showing various Patient Access Representative job openings in Luling, LA as of August 2026, with employment types broken down into 1% As Needed, 67% Full Time, 24% Part Time, and 8% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $36,037 per year, or $17.3 per hour.

Patient Access Representative

ASCENSION DEPAUL SERVICES

New Orleans, LA • On-site

$16 - $20.25/hr

Other

Posted 15 days ago

Job description

JOB DESCRIPTION
Position: Patient Access Representative
Reports to: Operations Manager Status: Full Time/ Non-exempt
Department: Behavioral Health
Ascension DePaul Services CORE VALUES:

  • Service of the Poor - Employee demonstrates generosity of spirit, especially for persons most in need
  • Reverence - Employee demonstrates respect and compassion for the dignity and diversity of life
  • Integrity - Employee inspires trust through personal leadership
  • Wisdom - Employee integrates excellence and stewardship into execution of job duties
  • Creativity - Employee demonstrates courageous innovation
  • Dedication - Employee affirms the hope and joy of the Ascension DePaul Services mission
GENERAL JOB DESCRIPTION
Responsible for greeting the public, scheduling appointments, maintaining medical records, processing patients at admission and discharge and clerical duties as assigned. Provides services in compliance with DePaul Community Health Center as a representative for the Clinic.
DUTIES & RESPONSIBILITES
  • Responsible for the cleanliness of the patient waiting area.
  • Responsible for maintaining a professional appearance of patient access working area.
  • Works with patients to schedule new appointments and follow up appointments.
  • Contacts no show appointments to reschedule.
  • Works with patients to complete a registration packet and data entry into patient electronic health record. This includes, but is not limited, to adding and updating patients' records, change in demographics, insurance information and financial status.
  • Enter patient's arrival and check patients into the health center.
  • Verify all patients' insurance at the time of service and ensures all patients are educated on the patient portal.
  • Works with patients to sign up for the patient portal.
  • Receive and route all incoming telephone calls; making and verifying appointments as required.
  • Responsible for the maintenance patient medical records
  • Makes the appropriate request for medical reports from referring facilities as required and forwards to the medical records department.
  • Responsible for working with patient population to collect required payment for services.
  • Makes the appropriate referrals to the financial counselor as needed.
  • Accepts supervision, feedback and continuing education programs as requested by the supervisor. Supports policies, procedures and supervisory decisions within the Health Center.
  • Utilizes established channels of communication and proper lines of authority for problem solving and communication.
  • Participates in all required training as designated by the supervisor.
  • Maintains an acceptable attendance record and provides proper notification and leave slips for absence or tardiness.
  • Accepts responsibility of patient rights. Maintains and assures patient confidentiality.
  • Applies the Vision and Mission of the DCHC and Ascension Health.
  • Performs any and all duties deemed necessary as requested by the supervisor.

WORK ENVIRONMENT
Work is normally performed inside with in temperature-controlled environment.
MINIMUM QUALIFICATIONS
  • Must have a high school diploma or GED
  • At least three (3) years' experience in a health care business office setting.
  • Must have 3 years of cash handling or payment posting experience.
  • Experience working with an electronic medical record preferred.
  • Experience working with a diverse population.
  • Must have excellent communication skills, including verbal and written.
  • Must be computer literate
PREFERRED QUALIFICATIONS
  • Bilingual English/Spanish

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